3 (Three) Outage in Rickmansworth, Hertfordshire, England

@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

@ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

All I want is a stop gap but decent broadband until I can sort out my mums estate. No home phone so may be a problem. @ThreeUKSupport @virginmedia I really didn’t want to be tied into a contract before I move but may have to be!!

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@ThreeUKSupport SL6 3LW, SL4 4PN, SL4 1TG, SL1 7EP - iPhone SE I’ve been with Three for 2 years and it’s been persistently bad in those places since then.

@dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

@ThreeUKSupport This is not about outage, it is about a broken webpage not allowing us to turn on the feature you advertised! I’ve been to support chat many times and provided all the info. No one cares or acknowledges the issue!

@ThreeUKSupport how bad is your coverage in central London today three contract are due to be renewed having serious doubts of them quite a few years being a customer

@ThreeUKSupport There's a few, that's what I mean. I have poor coverage from n4 to central London and down.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

Hello @ThreeUK long time customer here, extremely disappointed to see that you are funding the mail, and that your name is alongside this article which dismisses actual hate crime as a hoax - please withdraw your funding from the mail or I will have to reconsider my account

@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing

@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.

@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working

@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUK Terrible customer service recieved today. Your happy to take my early upgrade fee but today you tell me you cant supply me with the new device until November 5th 2019, nearly 3 weeks later than when you told me I would receive the device. Very disappointing 😡😡😡

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

@ThreeUK No service!

@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

Seems @ThreeUK is down as well atm.

So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G

@ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

@ThreeUK information is key. PR nightmare. No reason or explanation for outage.

Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

@ThreeUK @ThreeUKSupport didnt notice network was down until i left home as i was connected to wifi at home. Thinking of changing network

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

@ThreeUKSupport data down with an #Uxbridge post code.

@ThreeUK why is my service not working 😡

@ThreeUKSupport The signal issue has been an on going thing with three, I seem to have a poor connection even with full 4G, I’ve replaced my sim twice...

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUK please give me a decent reason for why your service is getting so bad. How do I keep finding myself in the middle of central London with up to 3 bars & yet no data! 🤬 And I’m sick of hearing “please bear with us as we try to roll out 5G. What the hell am I paying for!

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

So I went to @ThreeUK today to upgrade my phone, but it’s not worth it. I may aswell buy them handset from @Apple and keep sim only. At least that way I can ditch @ThreeUK if their signal stays this bad...

@ThreeUK you cant even properly provided 3G and you are raving about 5G......get your head back to this planet earth and improve your shitty service.

People of 🇬🇧 Please tell me a carrier to switch from the worst carrier of all times @ThreeUK

@ThreeUK your internet is way too slow in big 2019

@ThreeUKSupport We closed all accounts down last year, August time. And you ******** said that would be the end of it.. But noooooo, you got in contact with her again in Feburary demanding more money, even tho you said the accounts were closed. And now in November, you're asking for more money

@ThreeUKSupport I have been two hours on your Live Chat trying to get a resolution and also to log a complaint. Complaints aren't taken by email and your phone line doesn't have the option!! I need a call back immediately. I am furious!!

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK It’s a three problem and it’s causing me no end of issues 😡😡,,if you ring up you get a load of broken English down the phone and a £5er of your bill,like that makes the shoddy service we receive ok

@ThreeUK is down again. Great.

Long term customers with three don't get any Black Friday benefits for upgrades. Customer service refused to price match.Bad service.Time to leave three network @ThreeUK @ThreeUKSupport #badservice #CustomerService #CustomerExperience #CustomerFeedback

@ThreeUK Me soon gone from this rass network 🙏🏾

@ThreeUKSupport Everything working it’s just my internet has been really slow past week or so in the ky area of Scotland

@ThreeUKSupport Hi how could i cancel my contract sim that i just got a few days ago.

@ThreeUKSupport Nope! My services ended on 28 Oct. I was promised the letter on three separate occasions going back to over 3 weeks ago now. In another weeks time, I can raise it to the Ombudsman anyway as the complaint began on 28 Sep. I'd rather have the letter and do it that way.

@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.