3 (Three) Outage in Rickmansworth, Hertfordshire, England

@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken

@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUK you lot need to fix up

@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

@ThreeUK @ThreeUKSupport apparently you can't cancel online ,only by ringing up .ive never got thru to talk to anyone.i would never recommend three to anyone after this and will be cancelling my other number on three shortly

Seems this is an issue with your system and Firefox. I can log in using Chrome, but I use Firefox as my internet browser. @ThreeUKSupport

I managed to get past that error, but now when I go to log in, I enter my password and it just boots me back to the login screen @ThreeUKSupport

@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

Worst customer experience ever from @ThreeUK , can you at least let me leave so I can go elsewhere??? 😡

@mick_miller @ThreeUK Tell them you lost the device and want to cancel, then reorder

@ThreeUKSupport Don't blame my phone it also is the same with my data box aswell, customer service just hang up when confronted with a problem. Do I dm my details??

@ThreeUKSupport @ThreeUK Nope, the text option isn't working and your site AND app is still down!

@mick_miller @ThreeUK I had this a couple of years ago with Virgin mobile. Another guy down south had two phones registered in my name!! Turns out we have the same name but that's no bloody excuse. ITV was a nightmare. I even rang him and got a load of abuse. 😔Good luck Mick.

@ThreeUKSupport Iv never had this issue iv topped up my phone with an add on every month and it has worked fine I dont have any service its not only data is plain no signal . Also can you show me where it says that after two month it stoppa working ?