3 (Three) Outage Report in Preston, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Preston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Preston, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Ealing, Hounslow, Harringay, Northolt, Paddington, London, Tower Hamlets, Camden Town, Hammersmith, Enfield Town, Islington, Hayes, Wembley, Fulham and Belsize Park.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Fritha Hookway (@FrithFrith) reported from Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Federica 🐰 (@FedericaBurelli) reported from Islington, England
@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works
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Dan McDowell (@danjmcdowell) reported from Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Kurt Kiefer (@k1rtk) reported from Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Christopher Whitton (@Whitton88) reported from Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Dan McDowell (@danjmcdowell) reported from Camden Town, England
@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Akif K (@Ak1fK) reported from Tottenham, England
@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)
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Mohamed Abdinur (@MabdiNur1) reported from Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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C (@CB_XIIIXVI) reported from Islington, England
@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.
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Mr A$AP Verflucht Esq. (@verflucht) reported from Borehamwood, England
@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...
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ibrahim cubuk (@IbrahimCubuk) reported from Enfield Lock, England
@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account
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Mark Callender (@callender_mark) reported from Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England
@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!
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bad fings (@gracedeborah_) reported from Walthamstow, England
@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.
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Taimour (@Taimsss) reported from Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Aaron L. 🏴 (@_Aajl) reported from Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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James (@jamesdevonport) reported from Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Don Constance (@snaprails) reported from Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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C. (@copyranting) reported
@ThreeUKSupport 4G still isn't working. It's been weeks now and I honestly don't know what I am paying for because at this point I have a phone that doesn't work outside of my home WIFI.
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Ian Grody (@pickled_tinker) reported
@ThreeUK network yet again having the squirts. This time it seems traffic shaping is leaving the skids this time; almost all TCP sessions have such small windows, I can't see the light for the lag.
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WhO sAiD tHaT? (@Rhie__) reported
@ThreeUK customer service is absolutely shocking!!
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⚫ Ruth (@HappyHatsCrafts) reported
@ThreeUK customer service is abysmal. Thank goodness @SamsungUK are on the ball and have sorted my issue out. Three did nothing but fob me off.
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BettyBug (@BettyBug57) reported
@ThreeUKSupport is there another network issue? This time phone calls keep cutting out.
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tom (@hourtom) reported
@ThreeUKSupport hi, i need to log in to my three account, however i've forgotten my password, but my account is for a home broadband so the mobile number reset obviously goes to the modem rather than my phone, is there a way you can help please?
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Matthew Speddings (@Dlrou812) reported
@ThreeUKSupport HG1 5PX. Typically it seems to be behaving itself so far today but would be reassured if you could find out what's been going on. It's a terrible time to be loosing internet
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Danny (@Danny66115638) reported
@ThreeUK I've just ordered a new phone for £38 per month but didn't realise it was only that price for 6 months, how do I cancel my order?
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C. (@copyranting) reported
@ThreeUKSupport 4G still isn't working. It's been weeks now and I honestly don't know what I am paying for because at this point I have a phone that doesn't work outside of my home WIFI. Someone on we chat told me it’d be fixed tomorrow. But I’ve been given the same excuse before.
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Colin Stevenson (@colin_stt) reported
@ThreeUKSupport just tried resetting to 4g router gets great signal but no devices can get online but when put back on 3g everything works., any suggestions or do we need a new router?