3 (Three) Outage in Oxenhope, Bradford, England

@adilondoner @ThreeUK I made it all the way to number 1 but chat ends at 6pm and I never got through. I can't waste a other day on it. Corona is not an excuse for a 9 hour wait. You cannot tell me that a mobile phone company can't get the tech so its employees can WFH! #fuming

@ThreeUKSupport @thisiskizomba Done that given you my postcode but it everywhere there a problem post code is bd21 5es

This is great, I wouldn’t be without this network @ThreeUK #threemobile #iphone #apple #iPhone

Spoke to @ThreeUKSupport several times now, the number ending in 1812 I was told failed, so I ordered another, however I just got 2 letters saying 2 direct debits have been setup, called support, not cancelled.... both direct debits cancelled, both numbers hopefully now cancelled

@Three_Is_Broken @ddyson3 @Three_COO @ThreeUK @OliverDowden @Ofcom I really don’t think the people in charge of this network could run a piss up in a brewery! Absolutely no customer service, no truthful answers to queries. A circus run by clowns.

@ThreeUKSupport I’ve DM’d you, like you asked... and surprise surprise, no reply. Seriously, wtf.

@ThreeUKSupport I’m not asking you to access my account. I’m asking tou to contact me because every time I try to contact you I get cut off or palmed off to somone. Utter jokers. Your service is pathetic, no desire to sort anything. Also, it’s not you can’t, it’s you won’t. You can do anything.

@ThreeUKSupport @Apple Well a month or so later, imagine my surprise when I see my bill has doubled. Turns out, you add the data on for future months cos, we’ll, you know people won’t realise/forget to cancel. This really did piss me off, I’ll be truthful (see, it isn’t hard)... the thing is...

@ThreeUK I wouldn’t, you are useless. Nothing but issues since I’ve joined you and you make it incredibly difficult to contact you. Please do respond with your ever so helpful “we’d love to help you Ben” message...

@AdrianAndreev @Three_Is_Broken @ThreeUKSupport @ThreeUK Get yourself to an EE store. Nicest people ever. Called customer service with PAC and the guy gave me his direct email. Proper service.

@ThreeUKSupport Cool, thanks for switching the apology with a smattering of patronisation. Quality service. Yeah faults happen, dealing with them well, and at our expense is where you have the problem. Worst provider I’ve had, and it is terrible for your reputation.

@Lost_In_Films_ @ThreeUK Yeah it’s scummy, they won’t do anything to help either, their app doesn’t work, and their customer service people are rude more often than not

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.

After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @TheO2.

@ThreeUKSupport This is pathetic, my complaint is about being unable to contact you by phone and not being prepared to waste even more time queuing so you suggest... I phone you. Please will you DM me and I will give you my number for someone to call me. Take some ownership and sort it out.

@ThreeUKSupport Reece, you have ignored my whole complaint. Could I ask you re-read the tweets. This is utterly embarrassing how you are handling this, please can you get someone to deal with the complain. I’d suggest someone phoning me. You can do me for my number.

@EE Hello! Please could you help me retrieve my PAC code at all from @ThreeUK as they are holding my old number from yourselves hostage! I’ve joined @EE again and wish I’d never left 😭

(2) need to be contactable at all times as my partner has a disability and is currently on a train home. Please reinstate my signal ASAP! @ThreeUKSupport @ThreeUK

@ThreeUKSupport Can't get through on 333, Live Chat disabled, no option to log a complaint as required by Ofcom, will try writing you a letter tomorrow or failing that smoke signals. Over 10 years as a loyal customer to be treated like this.

@ThreeUK Still having properly flaky signal and internet here. 😓

When you have to use your @ThreeUK data to check if your @bt_uk broadband is down because 3 does terrible broadband and bt does terrible.... Everything

@Three_Is_Broken @ThreeUKSupport Networks F****ed again then. Reported - no issues 🤔 funny how everyone on @ThreeUK in my area have all got no 4g for the past 2 days. 3g full signal 4g no signal. And no it aint the train station or the trees. Bye.....

Totally had enough of my #broadband now. Old copper phone line is just not good enough. Sadly broadband companies can get away with selling fibre to ppl who have old copper lines. Fed up! Changing to @ThreeUK mifi for the house. Used before, great service. #5G

@ThreeUKSupport Hi, was looking to take out a home broadband contract, but cannot see: 1. A way of finding the Huawei B535 listed on your site through the shop. 2. Any home broadband products as you take me to a page asking me for my postcode which does nothing? Can you help?

@ThreeUKSupport Hi. I'm wondering how long three is going to provide a poor broadband service in Worthing for? I really hate paying for poor service. Thank you.

@ThreeUK one of the worst WiFi connections I’ve ever had the displeasure of using would not recommend and would not use again.

@ThreeUKSupport just tried to call your help line and was told it is now closed for the evening. In the same breath the operator tells me you are open 8am - 8pm. What’s going on?

@ThreeUKSupport @johnoceallaigh Did this help at all? My wife is having the exact same issue.

Below par customer service is being received from @ThreeUK . n their back office team which believed to be outsourced to @tech_mahindra A refund of £39 for a refused delivery of mobile dongle 6 week ago hasn’t been processed as yet due to lack of appriate BO processes.

@abskebabs3 @ThreeUKSupport I am unable toneven operate cnat as that does not seem to work for us atm . Atrocious service @ThreeUKSupport