3 (Three) Outage in Long Eaton, Derbyshire, England

@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.

I have a 40 minute phone recording of me trying to contact your support line but kept on hold if you want to hear that? #threeuk

Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

@ThreeUKSupport The account was cancelled in 2016 and transferred to me, I set up a new direct debit, but you continued taking from my father as well as me. It is impossible to speak with someone in billing and I need urgent resolution of this

@ThreeUKSupport how do you actually get any acceptable customer service, been on phone / chat for over 2 hours and banging my head against a brick wall

@ThreeUK why is it impossible to speak with an advisor I am really disgusted with your customer support today

@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!

@ThreeUKSupport @ThreeUK disgusting that I've tried to cancel my add-ons several time by youron line method and you don't do it, then I phone up and I cannot do it. #odious #theft #jokers

@ThreeUK You say your building the fastest 5g but your WiFi signal etc is trash for 4g

@ThreeUKSupport I was referring to the sound quality rather than the music. It seems to be working now. Apparently running out of data before I upgraded was the issue. IMHO it should be obvious to check for these sorts of issues. This is the 2nd issue I've had with blocks.

@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

@ThreeUK new sim still not activated over a day, without mobile phone service and been told would require yet another sim. Online chats down, phone support said issue in area until Wednesday. #threeuk #three #networkdown

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@ThreeUKSupport Yay.. I can no longer sign in to view my account online! I don't get reception at home and you've now put in a requirement for a text message within 10 minutes! Thanks. GRRR.

@ThreeUKSupport why is your mobile and 4G signal really poor in the B47 postcode? Any plans on improving it at all?

Is anyone elses Three network down or running slow ? @ThreeUK @ThreeUKSupport

@ThreeUKSupport It’s been like this months and I tried all the solutions to fix it and nothing works G46 8JG

@aamer_aliii @ThreeUK These donkeys have some **** network, my dumbass signed upto a 2 year prison sentence with these man.

@thekinaton @ThreeUK Hey Jason, I know understand what you meant, Three are an utter pile of **** who can't resolve in 24 hours what other networks do in less than 30 seconds

@ThreeUKSupport ....5). when I try to access your support pages you immediately log me out. ive now spent several hours over the past day dealing with this with things only going from bad to worse. Ive had the service less than 48 hours. I will be returning it the package....

@ThreeUKSupport ....Dropped to less than 100kbps , yeah your reading that right. 3). the adult content filter is still in place after the 24 hours have passed 4). the support channel is no longer accessible due to the bad cert you've dumped on my machine....

@ThreeUKSupport @ThreeUKSupport Hey guys, im sorry but this is going from bad to worse, this is going to be a long one, here goes. 1). You've now dumped a bad certificate onto my machine that is causing access problems to lots of websites. 2). the great speed I complemented you on has now...

No deadlock letter, no response from @ThreeUK @ThreeUKSupport time for the ombudsman. Disappointing customer service