3 (Three) Outage in Little Bookham, Surrey, England

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience

@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!

@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport is there a problem with three our signal has been terrible for ages now

Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUKSupport Yes I did and it really didn’t help much: the connection for videos or apps that I am using was still very bad. I am paying a monthly fee to get unlimited internet with @ThreeUK , I have a full connection (4 Bars) and no internet. That’s a scam!

@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.

@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

Same here talk about bad timeline lol @ThreeUK

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

@ThreeUK your logo sucks.... Samsung and Fly Emirates were soooo good.

@Nischal_SP @ThreeUK @ChelseaFC Return that **** sir it's useless

The VERY LEAST you can do here @ThreeUK is let me drop the other two contracts I have from £10.summat a month to the non-customer deal I just picked up for £8 My super special customer deal for the same contract was £12 I.....can't......compute.....

@ThreeUK Please terminate your sponsorship contract with Chelsea. I'm on my knees😭

**** you @ThreeUK, I’m switching to vodafone

@kameIeons @ThreeUK KASJKJDKSJDKS they're so terrible everything ab that network is just shitty

@ThreeUK just ordered a SIM card from yourselves unfortunately, took ages to gett home postcode to work, had to faff to get it sorted, but never gave me a delivery address so now it’s going to be delivered somewhere I won’t be for weeks. Brilliant start... can we change this?

@ThreeUK you’ve gained a customer

@life_screams_ @YampyYamYam this is awful ! c'mon @ThreeUKSupport , you need to do better

@ThreeUK Should buy a bad luck sponsored jersey???? Ever since ur logo appear on Chelsea jersey it's been bad luck and 3goals must occur in the match either us losing or winning.