3 (Three) Outage in Hebden Bridge, Calderdale, England

@ThreeUK the broadband is a pile of rubbish. Tech support useless. Want to charge us over £300 to cancel when the service is atrocious! I’m telling everyone to avoid 3!!!!

@ThreeUK no service for calls or internet in BL8 or BL9 post codes, cannot make or receive calls, send texts or use internet although I have received a couple of texts from non iPhone friends those with iPhones are unable to text me!

@ThreeUK I really need to cancel my contract with you but each and every time I've tried it's come down to a bloody password that I don't remember. I need this sorting because now I've had a notice for money owed for a phone I've not had for 2 years!

@ThreeUKSupport @ThreeUK this has to be the worst network in U.K. order @AppleSupport IPhone 12 Pro Max a 5G phone that requires a 5G sim only to not receive one and when I ask why in told “You don’t have 5G in your postcode so don’t require a 5G sim! Really? People move about!!

@ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early

@ThreeUKSupport I ain't paying for a servicethat hasn't been good for over a month and the lat 7 days the internet connection has been really slow so i ain't paying £34 for a plan i specifically set up for the good internet speed and the last month or so its been really hard to use internet

@ThreeUK i have been having connection problems with Internet and texts on my phone for over a month i spoke to you online customer service twice in last few days and they sending replacement sim but are refusing to wip my bill as my service has been awful please can u help

@ThreeUKSupport At the beginning of lockdown 1.0 I locked my aim and needed a new PUK code. Roll on almost a year and my phone miraculously has WiFi but not phone or data. I've bought an upgrade and would like to unlock my new SIM. I've tried calling and nowt works. Help???

@ThreeUKSupport 6 months into a contract! Your customer service is shocking! I struggle to get signal in some places! I just really wish I could cancel n go elsewhere!

Why the hell did I take a contract out with @ThreeUK worse customer service ever! I want out of this contract already😢😢

@ThreeUK good afternoon my phone not been working all day due to not having signal I tried ringing customers service but no luck can you help please

@jamesbrobinson @ThreeUK But of course, you need your 3 sim to switch. Sorry dude, didn’t have to deal with that issue. Bit daft that it’ll take that long!?

@ThreeUK currently on hold to customer service, no one answering but got kids screaming and Indian music in the background. #fail #customerservicefail

@Darkuredi @ThreeUK Yup unfortunately alot of 1st line support are shitty at their jobs

@Darkuredi @ThreeUK It sucks but unfortunately has to be done. We tried with a different provider but we just ended up mailing a copy of the death certificate because its bit of a security thing really. I understand your frustration though

@ThreeUK has the network gone down in Hd3?

@ThreeUKSupport is there any times that your system is ever up and working ? It seems to have been constantly down over the last few days !!

@ThreeUKSupport can't login to the now WiFi only app. Why did it get switched to WiFi only haha???? Even when I'm on wifi it asks for an email then says error sending email??

@ThreeUKSupport not getting any signal in HX1 becoming too regular to ignore

Most diabolical network service is @ThreeUK Every call cancelled

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad

@ThreeUK @Parklifefest Three UK is very poor internet

@TalkTalk At this point apologies are not even acceptable after the way i was dealt with today I'm sorry it's that real.... i will now be joining @ThreeUK as i will be able to get a much better and reliable service oh and in fact cheaper too... So thank you for messing up today

Internet being slow @ThreeUK