3 (Three) Outage Report in Crumlin, Caerphilly County Borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Crumlin, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Crumlin, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Cwmbran, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
Community Discussion
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3 (Three) Issues Reports Near Crumlin, Wales
Latest outage, problems and issue reports in Crumlin and nearby locations:
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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beth🥂
(@bethreveley) reported
@iD_Mobile_UK @ThreeUK Well it’s down AGAIN now. And I haven’t been able to make a phone call without the service dropping out in weeks.
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Iffy
(@lockdowneventz) reported
@ThreeUK Pathetic service
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iD Mobile
(@iD_Mobile_UK) reported
@iona11011 @ThreeUK For iPhone; Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings. - Keiran
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Bradley
(@Bradley_Lucas) reported
@LindaByrneHall @ThreeUKSupport Also had the same issue since Thursday. Everybody I know haven’t been able to make or receive calls. Live chat is useless and people on the phone have no idea what’s wrong either. 3 are a shambles
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iD Mobile
(@iD_Mobile_UK) reported
@iona11011 @ThreeUK Hi there Rebecca. Sorry to hear that. Have you tried a network reset? - Keiran
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Mike Mundy
(@burgesshill) reported
@ThreeUK I have not had a signal at home for over 2 weeks. I used to get 3 bars.When in town I get 5 bars. Have spoken again to your agent who suggested I move providers! What is going on? Address at RH15 0RQ.
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Hakan
(@Hakanbjk1) reported
@iD_Mobile_UK @bethreveley @ThreeUK It’s down for me also again, this is ridiculous.
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Paul
(@Cukierro) reported
@iD_Mobile_UK @ThreeUK Today you can't make calls either. The network is unavailable, and even if it is, it doesn't work either. Time to change the operator.
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Deano 🇬🇧🇮🇱
(@dean_haley81660) reported
@threeUk Service down yet again 🤬
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Will Rowlands
(@willrowactor) reported
It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork