3 (Three)

3 (Three) Outage Report in Crumlin, Caerphilly County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Crumlin, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Crumlin, Caerphilly County Borough, Wales 12/02/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crumlin, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypool, Caerphilly, Cardiff, Newport, Risca and Cwmbran.

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City Problem Type Report Time
United KingdomPontypool Internet
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomRisca Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Crumlin, Wales

Latest outage, problems and issue reports in Crumlin and nearby locations:

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Manzi122 Manzi (@Manzi122) reported

    @ThreeUKSupport your live chat are extremely frustrating. I've asked for them to help me set up my esim so they sent a list of instructions. I let them know that I can't find "more actions" on my app and their only solution is a canned reply to visit a store. Why is this?

  • GAnd944 GrAnd944 (@GAnd944) reported

    @ThreeUKSupport Calls either not connecting or sound awful then just disconnect. Not getting calls in, only getting texts saying I'm missing calls. Live in Smethwick. Please advise urgently.

  • emmakirton Emma Kirton (@emmakirton) reported

    @ThreeUK you have to be joking if you think I’m going to call you after abandoning WhatsApp chats, closing chats with no response, me spending 1hr explaining that you can’t call me and then you try to call me! Do something that makes sense if you want to keep me as a customer

  • bunntyy nirmal kumar (@bunntyy) reported

    @ThreeUK @ThreeUKSupport Experiencing an unannounced data outage in my area— no warning, no update, no workaround offered. My work depends on a stable connection, and I’m quite certain I’m not the only one impacted. Anyone else having issues? #Outage #CustomerService

  • Johnboy6185 John (@Johnboy6185) reported

    @ThreeUKSupport That's just taking me to a digital help page

  • Harvey_U Harvey (@Harvey_U) reported

    @ThreeUK family member is not able to make any calls or receive calls. Been up and down for a week or so. Customer service are rubbish and haven’t helped whatsoever.

  • RachT234 RachT234 (@RachT234) reported

    @shelbieyh @ThreeUKSupport it's because they all sold out in minutes - wouldn't be surprised if loads of people had access - o2 customers (their site was messed up) and there was some Lewis fan presale is well. heartbroken because I missed out on accessible tickets by about a minute due to payment issues

  • NFTstart1 NFT start (@NFTstart1) reported

    @ThreeUK @ThreeUKSupport Bullshit they are down again

  • Harvey_U Harvey (@Harvey_U) reported

    @ThreeUKSupport Yes they have done that many times. It comes back up temporarily and then back down. Have spent almost all day on your customer services with this issue

  • CheeseToastieSS CheeseToastie (@CheeseToastieSS) reported

    @ThreeUK worst people to have a contract wirh don’t speak English waste your time speak to you like your a idiot everything they do is backwards