3 (Three) Outage Report in Crumlin, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Crumlin, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Crumlin, Caerphilly County Borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Cardiff, Pontypridd and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Crumlin, Wales
Latest outage, problems and issue reports in Crumlin and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🌍 Stephen Lingwood
(@SJLingwood) reported
@ThreeUKSupport Hi Three. Do you know the pay as you go phone line doesn't work? It asks you to talk to a person or press 2 to continue with the top up but when you press 2 it takes you back to the main menu! You go around in circles and can never get to top up!
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Lucy Campbell
(@TheDoctorsGirl) reported
@ThreeUKSupport It isn’t a phone issue. I took it to the Apple store and they checked it over. I’ll try the sim in another phone and get back to you
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VexedOldGeezer
(@vexedoldgeezer) reported
@ThreeUK No thanks. How about sorting out the awful reception. Absolutely shite internet connection. Can’t wait for my contract to end.
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Soph ✨🇯🇲
(@Signedbysophiee) reported
@ThreeUKSupport This does not help. The query was I need to turn my voicemail on. I don’t need to check my voicemail, I have no voicemails. I need to turn it on after previously turning it off. I no I need to speak to an advisor todo. I cannot because your automated system doesn’t have a option
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C Li
(@Ch3ukl1) reported
@ThreeUKSupport Finally have some periodic 3g service today after no service for the last 2 days. When is the work going to finish after your reply saying it will finish on Monday
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VexedOldGeezer
(@vexedoldgeezer) reported
@ThreeUK @ubereats_uk How about focusing on Three’s awful reception. Absolutely shite internet connection. Can’t wait for my contract to end.
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#FreeThoseInNeed
(@aysha_happy1) reported
Avoid @ThreeUK like the plague, worst coverage ever, 5g ain't 5g and their mobile hot-spot is a scam. Avoid at all costs you will be ripped off
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Robert Rhea
(@RobertRheaPhoto) reported
@ThreeUKSupport @ThreeUK As a new customer - I have to say your customer support (from a US perspective) SUCKS. It has taken more than a week to try and move a number from Pay as you Go to a monthly contract. No one can tell me when it may be complete.
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emma jane
(@emmajane_net) reported
@sil After 11 years with @ThreeUK I finally gave up and switched to EE. no regrets and the customer service is *chefs kiss* sublime.
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en
(@ells_N) reported
@ThreeUK one day will you be able to provide me with a reliable and efficient data service? Is it too much to ask to receive what I pay you for?