3 (Three)

3 (Three) Outage Report in Crumlin, Caerphilly County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Crumlin, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Crumlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Crumlin, Caerphilly County Borough, Wales 12/12/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crumlin, Caerphilly County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly and Risca.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Total Blackout
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Crumlin, Wales

Latest outage, problems and issue reports in Crumlin and nearby locations:

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • ClareO74 Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • radek_ratel Wzlet (@radek_ratel) reported

    Also, shoutout to @ThreeUKSupport live chat for not resolving the issue, harassing me to state the issue was resolved, and then trying to sell me additional contracts and special offers in the middle of a Cost of Living crisis. A /truly/ satisfying support contact. First class.

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport Now I just have a green light on my box instead of blue and apparently my box now needs to be configured! I’m furious … no problem until your engineers started messing about, and now … ****************** 😡😡😡😡

  • Halfchan1 Halfchan (@Halfchan1) reported

    @ThreeUK @SamsungUK Ordered new upgrade in store 18th August 2022 estimated delivery in store 26th August. Went to store - phone not delivered. Store staff nor Three Customer Service could tell me where /or when phone would come.

  • Probie74 bob paterson (@Probie74) reported

    @ThreeUKSupport Really bad around ky1 postcode area but some issues all over

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport I will … anyway it’s after 6 and still not working properly 😡

  • slightlyblurry Yasticlay (@slightlyblurry) reported

    @ThreeUKSupport Hello! Last week I completed a PAC form to bring my number to Three and requested Friday 9th Sep as the migration date. I was told I would receive a SMS to confirm my request but never received it. How do I check the number migration is scheduled for the 9th?

  • StevoSevern Stephen Severn (@StevoSevern) reported

    @ThreeUKSupport Yeah thought so. I have spoken to the support team who were very nice and they basically told me that this disruption would continue for 7 days, which makes me wonder why you guys do not seem party to that information 🤔😡

  • GothboyUK GothBoyUK - Any respectful pronouns. 🇪🇺🏳️‍🌈 (@GothboyUK) reported

    @threeuk Have you introduced new traffic filtering on your system? I can no longer download LEGAL torrent (p2p) files. Only a month or so ago there was no problem but now it just will not allow any data. Even in the early hours it is blocked so it shouldn't be a capacity issue.

  • josh_the_tech Josh (@josh_the_tech) reported

    @ThreeUKSupport I guess I won’t be coming back to Three then, if your response is to connect to wifi rather than either 1) seeing if there is an issue in the area, or 2) updating your coverage map to reflect reality. My technical knowledge and experience knows that the issue is not the train

  • Halfchan1 Halfchan (@Halfchan1) reported

    @ThreeUK @SamsungUK POOR POOR POOR Customer Service! I have wasted at least 6 hours of my time getting the run around. No doubt I will get a stock answer from a Three rep on here. They are not really sorry and they cannot possibly really care as they never solve a problem just refer you back to CS