3 (Three) Outage Report in Consett, County Durham, England
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The latest reports from users having issues in Consett come from postal codes DH8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Durham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Consett |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Simpson 🇬🇧🇬🇧🇬🇧
(@Jess_Simpson645) reported
2/2 I am having to scroll through all the logged calls in order to find out who else has called me, calls I missed. On the worst day they tried to reach me 30 times! @ThreeUK
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK absolutely abysmal service tonight. Preordered my new iphone a week ago, mine is delayed. My partner ordered a new one 4 HOURS AGO and hers isn’t?! Can’t even change the colour to ensure a delivery tomorrow. Appalling.
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Katie Charlotte
(@KatieCharlieL) reported
@ThreeUK my entire contract and re order in 1-2 business days if I wanted a different colour? What I want is the phone I ordered a week ago to be delivered on the day it was apparently guaranteed. Been with you 7 years and never had to deal with false promises like this.
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Katie Charlotte
(@KatieCharlieL) reported
@threeuk how many people who ordered a like for like phone after I did are still receiving their order? Why was mine (ordered a week ago) not prioritised? And WHY when I said I’ll change colour to get it tomorrow was I told that’s not allowed and I’d have to cancel (cont)
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Chris Atkinson
(@TheManW1thNoTan) reported
@ThreeUK what’s the point of getting people to pre order the new iPhones if you’re going to tell them the night before delivery that you’re not gonna deliver them until bloody October!!! Shocking service!!!
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Martyn poole
(@royaltroondrive) reported
@Koptin @ThreeUK @LFC Sometimes mate this could be down to something simple like power saving modes on person's phone.
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Katey Aldis
(@jakeyxoxo) reported
@andreimuri @ThreeUKSupport Good luck with that! Upgraded last week, was told yesterday by live chat mine would be here tomorrow, and now I have a text that it is delayed till 6/10/21! Absolute shambles of a network!!
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phil
(@mastervibes) reported
@ThreeUKSupport Pe109lt why is it every single day for the last month. Has my signal gone down between 9am until sometime in the evening? I have 4g hub with you to. So it's really having an impact on me. I can't do anything during the day.
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Sudesh Loi
(@SudeshLoi) reported
So happy me and my wife have left 📵 @ThreeUK looking forward to a better service and signal with 📲 @O2 👍🏾 #o2 #network #service
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Kath Francis
(@K4thfrancis) reported
@ThreeUKSupport I've got the text thread as well as the chat screenshots. Am waiting for a deadlock letter and will be going to the ombudsman as the service I've received has been terrible.