1. Home
  2. Companies
  3. 3 (Three)
  4. Consett, England
3 (Three)

3 (Three) Outage Report in Consett, County Durham, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Consett, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Consett, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Durham Phone 13 hours ago
Newcastle upon Tyne Total Blackout 11 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 21 days ago
Chester-le-Street Phone 22 days ago
Newcastle upon Tyne E-mail 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • RobLow_7
    W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • SocialHermitCal
    'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • H34rtstopper_
    HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • GalaLeon1905
    Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • bruceywells
    ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • yorkie_pudding
    T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • aspi80
    Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • danieljohnallis
    Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • Colins_kitten
    Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • claudinehd7
    Claudine HD (@claudinehd7) reported

    Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK

  • MrScarzy
    ry (@MrScarzy) reported

    Goodbye @ThreeUK… poor deals poor customer service. Hello @EE 🥰

  • cjjgriffiths
    Courtney Griffiths (@cjjgriffiths) reported

    @ThreeUK My sim has not worked for 3 days + it's impossible to get through to customer service, finally spoke to someone today + the guy said he'll have to look into next Friday when he's back from annual leave!? i need my phone now

  • _DavidCrompton
    David Crompton (@_DavidCrompton) reported

    @ThreeUKSupport It's just started this evening. You're telling me that I will be without internet for 4 days? How do I find out about compensation for loss of service?

  • greenyenergy
    Green (@greenyenergy) reported

    @ThreeUKSupport Hi! Very frustrated with this appalling service now! Tried to top up via 444, said my account isn't recognised (been with three for years!). Second time just got "if that's all for now, just hang up" etc. I don't really want to use a voucher, how else can I top up

  • AngeDrummond
    Angela Drummond (@AngeDrummond) reported

    @ThreeUK Hi I recently got a phone from my acc for a family member. She was to pay me every month, she said you called her and told her to move the bill to her count. I’m hesistent due to it being my name it’s under. Would I call her without calling me? I need help.

  • mathew_wales_
    Mathew🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported

    @jameshowells85 @ThreeUKSupport It’s shocking mate went like 2 months through lockdown with no signal in work yet still had to pay a full bill🙄 literally goes down weekly now there terrible

  • hayds_g
    H. (@hayds_g) reported

    @ThreeUKSupport are you having issues logging people into the My3 app? Been trying most of the day with no luck.

  • NipsFlows
    Shondell (@NipsFlows) reported

    It's very unfair Im paying my phone bill after I've had appalling signal all week. @ThreeUKSupport it's been at least two weeks of bad signal you guys need to nice all your customers or we're going else where

  • AndrzejSurek
    Andy (@AndrzejSurek) reported

    @ThreeUK Fix problems first, good advice...