3 (Three) Outage Report in Consett, County Durham, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (27%)
-
Phone (18%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
-
Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
-
Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
-
Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
-
Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Sutch
(@StuartSutch) reported
@ThreeUKSupport @ThreeUK you are genuinely the worst people I have dealt with over a bereavement! We are going round in circles, your staff have given me an email address that bounces! Your letters don't contain any useful information. Please can someone help!
-
StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@ThreeUK Your chat lies and says there is button to 'save transcript' at the end of the chat. There never ever is and when I call them on it they end chat and throw me off. They also lie and say the phone is coming, day after day after day. Why would I engaged with them again?
-
David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?
-
Scott1984FP
(@Scott1984FP) reported
@SmartyMobileUk / @ThreeUk / @ThreeUkSupport , I Can't Activate Adult Services £1 Check With My Credit Cards ,On Several Accounts I Own/Use On Different Smarty Mobile Sim Cards For Spare Smartphones & Sims/Numbers, Please Help, Fix Or Advise , How To Overturn ?. !. :/
-
Coireruadh #FSI 🏴🇪🇺
(@Coireruadh) reported
@ThreeUKSupport Issues started 12/5. Every date i check and and update on 3 website saying work going on in area. When i phoned CS said it would be sorted on 5 June. Still rubbish service. Yesterday getting leases than 1mbps!
-
Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport another day in ng2 and another day of smoke signals and asking neighbors to borrow WiFi because yet again no f##king signal... This has been ongoing for as long as ive been on this job and yet your signal map shows 5G???
-
StarlightMcKenzie 💙
(@StarlightMcKenz) reported
Turns out that @ThreeUK have a chat-bot text service that tells lie after lie.
-
Euan
(@Kleggnutt) reported
@ThreeUKSupport Is this a 3 number? 03333381063. Why do they call, leave no message or hang up when I can answer? Apparently this is Customer Service, which is about right for 3.
-
Andy Broomfield
(@andybroomfield) reported
@ThreeUKSupport I’m to take it this issue isn’t going to get resolved anytime soon? Is it worth trying to order another data reward sim?
-
Graeme Smith
(@gtsmith1976) reported
@ThreeUKSupport Hi Mark, I have just now spoken to a complaints team manager who is looking in to our issues now, but this is a abdication of customer service and three training their staff on the legal requirements. I’ve asked if a change of ownership is declined. How do we get that info.