3 (Three) Outage in Catterall, Lancashire, England

@ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

@ThreeUK Nah, don't give a shit!

Any one else has a problem with @ThreeUK @ThreeUKSupport having the wrong information held on account then not talking to you because you can't verify the account details 😠😠😠

@ThreeUK You are seriously starting to irritate me now. You have the wrong details for me and you're overcharging me. Customer services won't speak to me because I can't verify my account because you have the wrong date of birth listed. Please can someone call me before ombudsman

Seriously can’t wait until my @ThreeUK contract is up, nothing but issues with the data. Bring on @EE !! #EE #ThreeUK

@ThreeUKSupport Been happening for a while... intermittent signal, no coverage and this is across the country. Paying well over the odds for my contact now I have compared to other providers. Feel really let down my you guys. We wanted to support new companies hence loyalty but now had enough

@ThreeUKSupport No everything's fine at home. The problem is away from home - only a couple of places but ones I spend a fair amount of time in. As I said in my previous reply, it's important that I can be contactable at all times currently.

@ThreeUKSupport If I thought it would improve anything I would do, but it never does. I’ll just avoid them as much as I can, and communicate with you guys via here or a local 3 store instead if I need help. Thanks though

@SuzanneEvans1 @VodafoneUK @ThreeUK Most leavers are stupid. Here's why.

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport went over my minuets but i had a cap on them and never got any notifications i was close to going over which I’ve had every time

@ThreeUK You asked. I told you I asked how much it would cost on your network, you haven’t told me yet 😂

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport Was considering renewing my contract for yet another year with yourselves but your wuntu offers are now so terrible I feel there is nothing left for me now

Given the recent run of terrible @ThreeUKSupport customer service, I suppose it’s as good a time as any to go back to @O2 👋

And the quality of said service from @ThreeUKSupport is disgraceful as well. Rude staff who really aren’t willing to help.

@ThreeUKSupport after calling up for 4 days in a row, and spending over an hour on the phone each time, the problem still persists. Joke of a company 🙄🙄

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport Get right on it?! I sent you a DM 5 hours ago! #really 5 hours ago! Come on @ThreeUK I do expect more from your customer service.

@Pup_Scruff @EE @TMobile @O2 @VodafoneUK @ThreeUK Having seen how Vodafone treat my housemate I’d never use them (admittedly he’s not the best customer).

@ThreeUKSupport Hi, my 12 year old appears to have signed up for add ons of around £30 a month on to his £10 contract. How do I cancel these? The sim only contract is in my name. Thanks.

Dear @ThreeUK Why does your Wuntu app never connect to the internet? I really, really wuntu use it...

@ThreeUKSupport My wife has the same issue as well in the same areas. The signal is just weak and slow speeds. It’s frustrating as I love the Go Roam but this is a pain

@ThreeUKSupport In all honesty it is poor on both frequencies. It’s just slow to load anything, so frustrating

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

@ThreeUKSupport I can call UK numbers fine and have reset network settings on my iPhone X

@ThreeUKSupport Slow, but it's better than nothing I guess. :(

I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

@ThreeUK your app is shit...... Your service is crap.... Sort it out

@ThreeUK The worst telecommunication company in the UK , I’m saying this based on experience that has been lasted for long time , my golden advise to anyone who is seeing this ads don’t you ever start a contract with them their coverage is rubbish.

@digitaldownfall @ThreeUKSupport It’s a shame, 1y since my first question to them and they keep saying “we’re working with Apple to introduce it soon”. What a horrible service!

@ThreeUKSupport Nope, no call back despite it being promised! Ali from the customer relations team was supposed to issue a £20 refund to my account after hours on the phone with Three and the website supplying incorrect costs. The £20 has never been given and no one will help me or call back!

@ThreeUK How about getting your 4G coverage working properly before moving onto 5G.... have reported bad data connection for months now and hey.... no response.... all these years I have been a customer and you can’t be bothered to reply...... can’t wait to change provider.....

Been on @ThreeUK for best part of 5 year and never had issues. Now suddenly the internet is slow af and your advice is to change my settings🙃🤔

@ThreeUK and yet again rubbish customer service or should l say no customer service