3 (Three) Outage Report in Billinge, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Leigh, Liverpool, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Phone | |
| Liverpool |
Phone | |
| Chorley |
Internet | |
| Liverpool |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app
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Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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SOPH 🦄
(@Princessgingee) reported
from
Bolton, England
@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!
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BookGeekWearsPajamas
(@PajamaBookGirl) reported
from
Liverpool, England
Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.
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Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Andrew
(@Bigglesdaf) reported
from
Atherton, England
@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
Any info on why 3 is down in Co. Down this morning ? Can't make or receive calls, can't text or use data since 9 am. @ThreeUKSupport
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport So I will need a contract with another supplier to be able to work! As you cannot fix your network in a timely manner. So the SLA is 7 days from you for a data outage? Where is that in the three contracts?
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport LA29HQ service for 4G has stopped, 3G HSPA+ is up but terrible speeds so we are unable to work here. Just called the help centre and they are telling me there is no issues!!!
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J G
(@gjr122) reported
@ThreeUKSupport I tried to use the webchat service but it keeps saying come back later no one is available at the moment. This is just unbearable.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Maxine, not really gotten anywhere with the agents. I've logged a complaint as well & the response was poor. I've had an individual call me to confirm he'd listened to all the calls & a few mins into questioning him, it turns out his manager had listened & he was passing a msg
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Lauren
(@lagwills) reported
@ThreeUKSupport unhelpful on your mobile app, doesn't even cover it. One loyal customer lost as soon as I can leave next year 👍
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neuro
(@evilneuro) reported
starting to get really confused how it can take 2 phone calls, 2 support chats, a complaint, and almost 5 weeks for @ThreeUK to send me a replacement SIM card. they're on their 3rd attempt and still nothing. shame, as they used to be good at stuff like this. @ThreeUKSupport
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Ben
(@Ben_Mallinson) reported
@ThreeUK Can you change the type of voicemail you have. I HATE 1) calling a number to listen to VM 2) having to listen to "missed call from 0-7-7-7-7-7-7-7-7-7" its so slow and that number mean nothing to me! #votechange
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louise steptoe
(@1980glitter1980) reported
@ThreeUKSupport Tried the chat but not the account holder so agent was very unhelpful. I dont need access to account surely for having no signal . Very dissatisfied
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport Thanks. Currently BT23 6HP but I've been in BT23 6JG and a few others and can't get a signal on 4 separate devices / contracts