3 (Three) Outage Report in Billinge, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Wigan, Liverpool, Leigh, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Leigh |
Phone | |
| Liverpool |
Phone | |
| Chorley |
Internet | |
| Liverpool |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport Just filled that in now but keeps saying unknown errors
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ainzie69
(@ainzie69) reported
@ThreeUKSupport @ThreeUK @ThreeUKSupport checked again with DPD and still no delivery scheduled for my phone up to the 24th of Dec. Very poor level of service!!!
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rachael o'brien
(@x_concretrose_x) reported
@ThreeUKSupport It’s now Friday and still no sign of the SIM card ... I said if it doesn’t come by Monday as promised I will cancel both contracts as I’m extremely disappointed !
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Tom Graves
(@tetradian) reported
@ThreeUKSupport Three times now @ThreeUK has billed me for the _same_ cancel, @ThreeUKSupport . I get repeated threats and demands for money from you via phone-calls in the middle of the night; I can't get through to Customer Service or your help-line. /contd/
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Steamhead (Dean Harrison)
(@steamheaduk) reported
@ThreeUKSupport Despite still not having had a security call, the hub arrived this morning. Good news at last. I think your process needs some investigation though, no customer should go over 7 days without being told their order had been stopped days ago. The original order was 927518123743.
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(@4hQpheQwMnIY3lH) reported
@ThreeUKSupport Yes I closed the account and the final bill that was taken should have been 6 ish quid but the full amount of 61ish was taken and I am still waiting for this refund, your customer service keep palming me off
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Julie Simpson
(@mrsjmsimpson) reported
@ThreeUKSupport please can someone help. At my wits end. Keep receiving bills after I’ve closed my account, people don’t call back and customer service is terrible! #NeverGoBackToThreeMobile
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Angela B
(@a_b1958) reported
@ThreeUKSupport hi. Paid for £15 credit earlier. Money taken from my bank but have not received credit on my phone. Any help??
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Tom Graves
(@tetradian) reported
@ThreeUKSupport @ThreeUK /contd/ @ThreeUKSupport Your online-chat is inaccessible. When I phone, the support-line says the call goes too long, and they'll call me back, which they don't. They still won't use my email-address. This has gone on for _nine months_ now. What _can_ I do to end this??? /contd/
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Alex ‘Toddy’ Walker-Todd
(@AlexWalkerTodd) reported
@ThreeUKSupport I know 0800 numbers are free on Three but what about 00800 'international freephone' numbers? Other networks count these as regular international calls and your website's call rate checker doesn't work with this extra digit.
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Janet Grant
(@MightyBij) reported
@ThreeUKSupport really sorry but I am very disappointed with the service I have received. New phone didn't come with the correct Nano card been waiting since Tuesday and now my old phone has had it's SIM card disconnected. I am 69 and my mobile is my lifeline to my daughters.