3 (Three) Outage Report in Billinge, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Leigh, Liverpool, Chorley and Southport.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
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3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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K e r r i
(@KerryM811) reported
from
Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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itsjustme
(@LouiseDarbyshir) reported
from
Bolton, England
Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport Just filled that in now but keeps saying unknown errors
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CROOKED TEETH
(@crookedteethuk) reported
@ThreeUK @XiaomiUK All I wanted to do was buy a new phone. And your customer care staff overseas got everything wrong at every possible turn. And your in-store staff couldn’t do a single thing. Shame on you.
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Teddy Jiyane
(@DjTeddy_Jiyane) reported
@ThreeUK it’s been 5 months and still no progress on the network.. you keep offering £12 discount on my bill. No I want my phone to work.. I’m moving @EE
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Loeis Speirs 🏳️🌈🏴
(@loeisspeirs) reported
@ThreeUKSupport Yeah I do, its called a few times but I’ve missed it and they’ve never left a message so I just wanted to check if it was definitely Three.
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Darren Miller
(@dazzmiller) reported
So. Due my upgrade with @ThreeUK mid October. Do I continue to pay a high contract fee but retain my good roaming benefits or do I “upgrade” to get an inferior service…. Decisions.
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JamesSav
(@BangkokJames) reported
@ThreeUKSupport each one says ON then a date then BCC. The problem is that when I spoke with live chat there is no account open with this phone number. However a rolling contract is open and is now closed. Nobody seems to help me
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Chelt David 🏴🇬🇧 🌈
(@cheltdavid) reported
@DanBron @ThreeUKSupport Silence. Bet they won't be silent when customers start leaving in thousands. Without #goroam they are just an an average phone network with the worst customer service. People stay with them due to #goroam and that's all changed.
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Vince
(@VModifiedMind) reported
@MissL_Secondary @ThreeUKSupport They seem to have some kind of problem for about an hour and a half.
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David Groom
(@groomyxs) reported
@ThreeUK I am having problems calling my son(even if when he is sat next to me) I have restarted the phone and checked network status via three and it said service was good.
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BLM
(@lucysjourney21) reported
@ThreeUKSupport there's something seriously wrong with your network. The reception is terrible & has been for years. Very important phone calls are cut short because nobody can hear me. Time to leave for sure.
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CROOKED TEETH
(@crookedteethuk) reported
@ThreeUK @XiaomiUK Sorry, paid intern, but the way you have treated me over the last week is shockingly bad. Just the absolute worst. I am so utterly disappointed that you think it’s okay to be so scummy. After being with you for seven years. Shame on you.