3 (Three) Outage Report in Billinge, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (59%)
-
Phone (18%)
-
Total Blackout (13%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan, Runcorn, Bolton, Warrington and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Wigan |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
-
Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUK need some help on an online upgrade you say you don't have evidence of
-
Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
-
Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
-
Gordon Turner
(@gordonturner71) reported
from
St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
-
LeythDave
(@leythdave) reported
from
Tyldesley, England
@ThreeUKSupport Purchased the Google Pixel 7, and want to redeem my free pixel buds, however I can't find my order/receipt number on any of my emails. Can you help please?
-
Yetti Tabai
(@Yettitabai) reported
from
Bolton, England
@ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!
-
🐝 Amezz 🐝
(@Amezzeray) reported
from
Westhoughton, England
@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?
-
George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason
-
Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
-
Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
-
Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
-
George
(@georgewalker18) reported
from
Bolton, England
@ThreeUK is there an issue with your service? Mines constantly buffering
-
Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
-
Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
-
Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
-
Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
-
Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
-
Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Matty Herod
(@MattyHerod) reported
@ThreeUKSupport can I get some help please
-
Phil McCaffry
(@TheAmorpheusOne) reported
@SMARTYMobileUK @threeUK We have had problems with network service in Ashtead, Surrey, for a whole working week. It is time to fix the problem by actually sending someone to the site. Your network status page seems to be inaccurate. Do you know what 'as soon as possible' means?
-
Mr Dee 𝕏
(@CCTV_etc) reported
Hi @ThreeUKSupport Should I be able to select Vodafone as the network in areas where 3’s signal is patchy, since the merger?
-
Mr. Olympian 🏋🏽
(@asianoppar) reported
@Starlink @ThreeUKSupport can you guys look into making a deal with Starlink because your connection is the worst. Starlink would definitely help your network.
-
Mark Bennett
(@markbenn68) reported
@ThreeUK You make it too difficult. I’ve been a customer for 15 years and staggered at the lack of customer service to upgrade. Obstruction after obstruction. I’m off. #three #3mobile
-
sebdon
(@stephenbirch3) reported
@ThreeUKSupport Rm8 1DH postcode, no network going on 2 days now. Any update please?
-
Jay
(@RegiusJay) reported
@ThreeUKSupport internet has been terrible for weeks I called support for help and basically just got told unlucky I have to put up with poor service because I signed a contract, absolutely shockingly bad service
-
✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞
(@ed_called) reported
@ThreeUKSupport Can I get a reply to my issues @ThreeUKSupport You’ve gone all quite on me after asking me to supply details 🤔
-
Anita Collins
(@AnitaSCollins) reported
@ThreeUKSupport No device delivered and no response from the raised complaint. Ive been a three customer since their inception
-
✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞
(@ed_called) reported
@ThreeUKSupport How can I check my EU data passport has been applied? After paying £24 for additional date I didn’t expect to get hammered £90 in charges before I even get back home so probably looking at another £50-£60 on top of that on my return, this EU data malarkey sucks!