3 (Three) Outage Report in Billinge, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan, Leigh, Chorley and Southport.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport Just filled that in now but keeps saying unknown errors
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Smith
(@StuartS19054414) reported
@AmazonHelp My devices are fine thanks. The problem is the woeful lack of bandwidth I get from @ThreeUK 's so called "Big network". Thanks for the reply though.
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kirsty redshaw
(@kir28) reported
@ThreeUK hu3 area network still down been a week now get it sorted appalling service
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Ben Clark
(@aDisabledDeer) reported
@ThreeUKSupport I can’t use 4g for some reason, I turn mobile data on and get the 4g symbol but it doesn’t connect to the internet. My bills are all up to date, and the network coverage is fine with no issues. Please help
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Bobby but with a Santa suit on 🎅🏻🎄
(@Bomberherald) reported
@ThreeUKSupport I will try it but I think it's rather poor that my provider is asking me questions like this rather than having answers. It's the first time ever I've had any negative experience with Three so we'll not fall out just yet.
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK I was told by one of your telephone support people that the network in my area would be repaired by today. 0.4 Mbps doesn't seem very repaired to me. More of your shameless lies.
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Tomasz🇵🇱🇬🇧
(@TBogdaniuk) reported
@ThreeUK Big network doesn’t mean good network
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JenniMorgan Lovable🦕woman.
(@BonzoixofMN) reported
@CriticalCripple @bt_uk @ThreeUK Damn!
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Zathan
(@Nbrasso) reported
@ThreeUKSupport Just today with this game, but had some lag with other games for a few days on and off. Any idea on a fix date? Thanks
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Daniel Arkley
(@originaldda) reported
@ThreeUK please can you get in touch with me to resolve a formal complaint about the fact you’re still billing me for a service I have asked to have cancelled three times now? @TheFCA might be intrigued to know why you won’t honour my legal right to cancel the contract.
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Darren James Brown
(@RealDazBrown) reported
1.@ThreeUK absolutely terrible customer service today and it appears your staff don’t understand customer requirements. Tried to order a new handset in September and asked for it not to be despatched as I was out the country. 3 still despatched it all the same.