3 (Three) Outage Report in Billinge, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Leigh, Liverpool, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Phone | |
| Liverpool |
Phone | |
| Chorley |
Internet | |
| Liverpool |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport Just filled that in now but keeps saying unknown errors
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nas
(@naznats) reported
@ThreeUKSupport I was told by Three support that if I tried to switch over to PAYG now that I would be charged? Can you explain how that makes sense please? When my phone contract ends I just simply want to cancel all payments and be PAYG. That’s all.
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Sarah
(@verseau_08) reported
@ThreeUKSupport I’ve been trying to cancel my add-on for the past 4 months, via the app, call and live chat but every month i’m charged those extra 7£ and every time I’m told it has been cancelled (which is not true) please do something about this 😤
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John
(@Jny_456) reported
@ThreeUK any chance someone might be able to sort my phone contract out somewhere that you folks have made a mess of? Apparently nobody at Braehead branch of your shop is capable of contacting us. Dreadful service.
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amar
(@rewrai08) reported
@ThreeUK @ThreeUKSupport Also fix the goddamn mobile network issue at RG31 6FR Purley area. It’s been nearly two months!!!! since we have issues with network - no towers shown or just one tower most of the time. Been missing important calls and text. Seriously!!! Come on!!!😡😡😡😡😡
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Michelle Marbie Davies
(@marbieskitchen_) reported
@ThreeUK I can’t make any calls whilst I’m abroad because I keep getting the annoying message saying I’ve reached my credit limit. I open the app and there is no spend cap. This is now ridiculous after almost a week I can’t even speak to customer service. Can someone fix this?
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Andy Briers
(@forestsaints) reported
@ThreeUK so if I pay for mobile broadband service for when I’m holiday in France. Top up £125 as directed by Three. The service didn’t work at all so I asked for my money back. Three are advising that as it’s a pay as you go account you are not entitled to a refund! #threescam
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Simon Palmer
(@SimonJohnPalmer) reported
@ThreeUKSupport hey, I can't send SMSs. They always fail to send. My data is turned on. I have no problem making and receiving calls. And I can receive SMSs. Any ideas re the SMS issue? Thanks, Simon
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Lox Graham
(@loxgraham) reported
@ThreeUK is it possible to cancel a cancellation?
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Charlie
(@bronsonspurs79) reported
@cockney_yid @EE @ThreeUK I’ve been palmed off for years, I use my Wi-Fi at home so I’ve let it side, I’ve just checked it and it’s still ****, less than 2mbps, 100m up the road I can get 5g and 200mbps+
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NL of Spurs
(@cockney_yid) reported
@bronsonspurs79 @EE @ThreeUK She took me by surprise mate, I weren’t expecting it, I done a check & they have a fault in my area, I was only phoning to see how long it was going to take to fix, I’ve been with EE for a long time & never really had any problem at all, always good at renewal time