3 (Three) Outage Report in Billinge, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Leigh, Liverpool, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Phone | |
| Liverpool |
Phone | |
| Chorley |
Internet | |
| Liverpool |
Internet | |
| Southport |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason
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Yetti Tabai
(@Yettitabai) reported
from
Bolton, England
@ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUK need some help on an online upgrade you say you don't have evidence of
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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🐝 Amezz 🐝
(@Amezzeray) reported
from
Westhoughton, England
@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Gordon Turner
(@gordonturner71) reported
from
St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUK is there an issue with your service? Mines constantly buffering
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@ThreeUKSupport Purchased the Google Pixel 7, and want to redeem my free pixel buds, however I can't find my order/receipt number on any of my emails. Can you help please?
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport Monthly customer
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Pro Angler Kayak Fishing
(@PAKayakFishing) reported
@ThreeUK absolutely disgusting service from these people. Ordered a unlimited sim a month ago it hasn't worked properly for more than one day in all that time 4 phone calls over 30mins each one. TOLD I HAVE TO PAY FOR A PRODUCT THAT DOESNT WORK AND I HAVE RECEIVED NO SERVICE.
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Jessica Klingelfuss
(@jessklingelfuss) reported
@ThreeUKSupport I have tried that and still have nearly zero reception. Everyone few hours my phone will suddenly have one bar of 3G and I will receive messages. It’s appalling customer service and value – especially for the plan I’m on. The Three coverage checker is flat-out false.
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ᗷOᗷ ᑕᒪEᗯᒪEY
(@ClewleysOnTour) reported
@Flywithninenine @ThreeUK @ThreeUKSupport Still awful service here. Speed next to nothing.
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mark tilson
(@marktilson70) reported
@ThreeUKSupport So is this the end of the help?
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BluesFC
(@EvrytinBluesFC) reported
@ThreeUK @3miebabie Seriously forget what you guys did previously , when is you guys contract expiring though , the “3” looks awful on our jersey tbh 😤
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Matt
(@ragingrodent) reported
@ThreeUKSupport I've done that etc, just keeps saying connect your hub/mobile hub to continue, doesn't matter any how, do you by any chance have the customer service number? So I can call?
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Suzanne Hedderman
(@suzannehedderm2) reported
@ThreeUK trying to get through to customer service re signal and connection issues. Been on hold for over 20 minutes. There’s no hold music though. Just silence.
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Vix Bilton
(@VixBilton) reported
from
Reading, England
@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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moeen ali superfan
(@charmada) reported
@ThreeUKSupport where do i write a complaint to formally, please. i got fobbed off on the phone by your guys but i have had enough with youse to be quite honest!