3 (Three) Outage Report in Billinge, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Chorley, Liverpool and Southport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUK is there an issue with your service? Mines constantly buffering
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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itsjustme
(@LouiseDarbyshir) reported
from
Bolton, England
Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ross
(@thisismattuk) reported
@jacks_mum2110 @ThreeUK Rude!
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Kirst
(@k_i_r_s_t_y__) reported
@ThreeUK @ThreeUKSupport "customer service" is laughable. Requested complaints procedure towards 2 agents, one currently has me on mute on the phone, one online for over an hour refuses. Sack the overseas centres.
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Dr. Monique Charles Ph.D
(@Neake81) reported
@ThreeUK who do I contact when I want to speak to solution orientated customer service? I am having problems with your existing team! Alternatively who do I complain to about the poor customer service I have received?
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A_Carter82
(@Carter82A) reported
@ThreeUK Customer Services shocking, moved property which showed perfect coverage unable to make calls or use 4g... my option pay to exit my contract.
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Mrs M Leadbetter
(@MsLocketRocket) reported
@ThreeUKSupport Hey Jen. My phone is currently using the WiFi to send this, am chatting on teams on laptop. But it will not connect to my work vpn, or my work telephone. Its not network as if I use 3 phone sim it's OK (not enough data on contract to stay on that though) must be router itself
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kevin goymer
(@kevingoymer) reported
@ThreeUK can't wait to get my contract finished been a customer since day dot and 4g service is worst it's ever been,hardly ever works in London! do not have any problems on work phone on @EE
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Mrs M Leadbetter
(@MsLocketRocket) reported
@ThreeUK hey my wifi router will not allow me to connect to my work VPN (have been fine for a year until today) but will allow me to use other Internet functionality. Any clue why this is? Have exhausted all the tests and now I'm left confused as the router is definitely issue
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Emm Ledsam
(@ledsam_emma) reported
@ThreeUK my wireless wifi router won't let me connect to local websites including my employer's website. Please help! I have to be able to work from home or your product is of no use to me
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Mrs M Leadbetter
(@MsLocketRocket) reported
@ThreeUKSupport @ThreeUK hey my wifi router will not allow me to connect to work VPN (has been fine for a year til today) will allow me to use other Internet functionality. Any clue why this is? Have exhausted all tests and now I'm left confused as the router is definitely issue
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Mrs M Leadbetter
(@MsLocketRocket) reported
@ThreeUKSupport The error message received is one which means it can't find WiFi connection. (I spoke to my IT support) but obviously there is WiFi in the house as I am using it right now.