3 (Three) Outage Report in Billinge, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billinge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Billinge, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Leigh, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leigh |
Phone | |
| Liverpool |
Phone | |
| Chorley |
Internet | |
| Liverpool |
Internet | |
| Southport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Billinge, England
Latest outage, problems and issue reports in Billinge and nearby locations:
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,
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BookGeekWearsPajamas
(@PajamaBookGirl) reported
from
Liverpool, England
Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
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Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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Andrew
(@Bigglesdaf) reported
from
Atherton, England
@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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SOPH 🦄
(@Princessgingee) reported
from
Bolton, England
@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!
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Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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Jess
(@Thisisme_jess) reported
from
Bolton, England
@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Agnes
(@AgnesBodo) reported
@ThreeUKSupport Hi Pete, luckily I had "met" with your colleague, Robin, who was really helpful, understanding etc so he could set up things for me. He was a real customer care gem, gave back my faith in 3. Robin knows what customer service means. (After 10 years I guess I deserve)
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Charlie
(@CLennox265) reported
@ThreeUKSupport @ThreeUK I’ve been with 3 for 11 years, I have 2 cases open yet both not resolved. Your online chat support is useless and when I ring through on 333 I get passed about for an hour giving my security details. You’ve lost a customer.
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Preye Tito
(@preyetito) reported
@ThreeUK you people need to be sued to be honest! What kind of rubbish is this! Been trying to get a replacement SIM card sorted for over a month! A stupid silly mistake by your employee at the Peterborough three shop has kept me without a sim line for this long!
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Hayden
(@Hayden67387930) reported
@ThreeUKSupport my network is not working it has been doing it all day and it has no bars keep go up and down and it is come up with the h and not the 4g on it can you please fix it @ThreeUKSupport
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Mitch Talbot
(@mitchtalbot_) reported
@ThreeUKSupport hey there, my mobile data hasn’t been working all day. I’ve just tried switching to a 3G network which partially works but obviously isn’t ideal. I’m on unlimited data so haven’t run out or anything. Is there something going on with the South Kensington network?
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Jim Wiltshire
(@JimWiltshire1) reported
That's it. I'm done. I've called in for 5th time today and get some lass laughing at me before putting phone down. You're ******* terrible @ThreeUKSupport I work in customer service and would be sacked on spot for that.
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Leena Murgai
(@leenamurgai) reported
@ThreeUKSupport That's all I was using my phone for (to receive texts) when you cut me off under your 'fair usage' policy. On top of this you charged me £100 for the luxury of keeping my number and switching to a provider that can provide me service. I've left @Three and won't be back.
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Preye Tito
(@preyetito) reported
@ThreeUKSupport I’ve had to be communicating via WhatsApp! But not all customers have the patience to type chat or endure connection issues on WhatsApp calls, when they can easily ring me on my line!
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TWELVENINENINE
(@TWELVENINENINE1) reported
@ThreeUKSupport I'm trying to reset my password, there is a problem with the website.
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G D J
(@GilesS79) reported
@ThreeUKSupport I have been having issues with my 4G for the past few days. Is there any problems currently? I have tried to access my account but can’t log in and when I try to reset my password I get an error message. Please advise, thank you