3 (Three) Outage Report in Ardeley, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ardeley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ardeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ardeley, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Luton, Biggleswade, Stevenage and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Biggleswade |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet | |
| St Albans |
Internet | |
| Stevenage |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ardeley, England
Latest outage, problems and issue reports in Ardeley and nearby locations:
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Brendon Morgan
(@nutterguy) reported
from
Bishop's Stortford, England
@ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Mr. A
(@FABJR7) reported
from
Harlow, England
@ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Shane Hewett
(@shanehewett) reported
from
Hatfield, England
@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Brendon Morgan
(@nutterguy) reported
from
Bishop's Stortford, England
@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭
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Yvonne Woodland 💕
(@yvonnemariewc) reported
from
Luton, England
@ThreeUK your customer service is absolutely shocking, you really need to get your act together! 😡
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Karen ⚽️🍫
(@KrobertsonKaren) reported
from
Luton, England
@ThreeUK Your app is not working...tried 3 times to pay my bill! 😡😡
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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RJRM
(@_rjrm) reported
from
Hertfordshire, England
@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Ben Thapa
(@BenThapa82) reported
from
Ickleton, England
@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Steffan Ford
(@triford) reported
from
Welwyn Garden City, England
@ThreeUKSupport what is the issue in Stevenage Area today no data. The service is getting worse constantly have to use 3G as no data on 4G
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Kelvin Olasupo
(@_Only1Kelvin) reported
from
Luton, England
@ThreeUKSupport signal over here has been appalling. Can hardly load a page.
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©️
(@_senoritaugly_) reported
from
Welwyn Garden City, England
Awful customer service from @ThreeUK @ThreeUKSupport - the call centre ‘manager’ just told me that I should probably leave and find a contract elsewhere and that it’s just ‘how the business runs’ after messing me about for the past 3 days. I just want the deal I was offered 😭
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Joel Buckland
(@joelbuckland) reported
from
Letchworth Garden City, England
Just spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Dan Stapley
(@Wreck_it_Dan) reported
from
Hitchin, England
@ThreeUKSupport you appear to be having network issues in the South East. Can you confirm you’re aware of the problem
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Brendon Morgan
(@nutterguy) reported
from
Bishop's Stortford, England
@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Dolling
(@GaryDolling108) reported
Hey @ThreeUKSupport the signal is down in Ex151pb
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Tallboy 💙
(@hugzee) reported
@ThreeUKSupport I ported my number to another provider on 29 Jun, but as yet I've no confirmation from Three that my account is closing/closed. Any idea when I will? I've just paid another monthly DD to you and I'm not sure whether that's correct. My site login no longer works
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport The whole point of him agreeing to stay was that he would get roaming till it ran out and then he would be able to cancel his contract immediately which he now can’t do.
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Daisy
(@DaisyMcClean) reported
@ThreeUKSupport hi, I want to enable data roaming for my plan but every time I call 333 it tells me you are experiencing technical difficulties and to “try again later”. Can you help me?
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Dan Clarke
(@danclarke12) reported
@ThreeUKSupport hi, I've had unreliable network coverage in SW17 for the last couple of weeks (using a 5G hub). It had previously been faultless for months. Is there an issue in the area and how long will it take to be resolved? Thanks
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pbgray
(@pbgray1) reported
@ThreeUKSupport Hi - thanks for that however I am paying my money to you every month. You are the seller of the device and therefore it's your responsibility to sort it. You're essentially saying it's not your problem once you've already got my money?
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport This happened to me when I rang to cancel mine because I had no signal at home, told I could cancel for free and then sent a bill for £300 and the transcript of the call was all weird and didn’t cover what was discussed at all.
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🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼♀️🌎🌍🌏
(@TweetsWithBite) reported
@ThreeUKSupport Normal customer service webchat. I was told that my contract had changed to a rolling monthly contract. Therefore the T&Cs had changed & Go Roam charges applied. That didn’t make sense to me, as a) I’d been on a rolling monthly contract from the start & b) hadn’t made any changes
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David Low
(@daviddlow) reported
@sazzy @ThreeUK I’ve had a few of those in the last few weeks, in the same circumstances. Currys had by far the worst customer service I’ve ever dealt with - just at the time you need it to be straightforward.
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Tingting Gao
(@Tingting_maggie) reported
@ThreeUKSupport Part 3 : 2nd contact: they made a mistake change B as pay as you go. 3 rd contact: did nothing all failed. Although the local store said all issues solved. 4th contact: they changed A to B , I lost number A now. 5th contract: they say B can not change to A .