3 (Three) outages and service status in Ardeley, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ardeley, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ardeley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ardeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at 3 (Three)
3 (Three) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ardeley, England
The most recent 3 (Three) outage reports came from the following cities: Hitchin, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin
|
Phone | 2 months ago |
|
Henlow
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Ardeley, England
Latest outage, problems and issue reports in Ardeley and nearby locations:
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Shane Hewett (@shanehewett) reported from Hatfield, England@ThreeUKSupport That’s all I have been doing is speaking people on the phone. I would like the call recordings to take this further as I never had a live signed contract since November 2018! Now no responsibly on your side after agreeing to credit my account as I have it in an email and writing
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Webby (@ABeardedWebb) reported from Harlow, EnglandTrying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Tom Andrew Hargreaves (@TommyH3885) reported from Baldock, England@ThreeUK Yes and it was a very bad, nearly 2 hour chat that didn’t result in much! DM me so I can explain fully!
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Oneccie 🥇 (@CcieOne) reported from Stevenage District, England@ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, England@AnneHBuckland @ThreeUK Totally agree. The customer service is the reason I’m leaving @ThreeUK. Had business and personal phones with them for years but am cancelling them all due to how bad the customer service has been #threemobile #three #threeuk
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Phil Mullin (@mullers72) reported from Welwyn Garden City, EnglandSo having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Robert Taylor (@umber892) reported from Harpenden, England@ThreeUK this was a big hook for staying with you. I think I have been with you for over 10 years. Looks like I will not be renewing my contract with you. This is a poor decision
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Karen Mavundukure (@karenmavx) reported from Stevenage District, England@ThreeUKSupport I’ve had zero network for the past 3 hours what’s happened
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RJRM (@_rjrm) reported from Hertfordshire, England@ThreeUKSupport So basically I pay £93 a month for a service which doesn’t work on trains and has unspecified mast failures. Brilliant.
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Joel Buckland (@joelbuckland) reported from Letchworth Garden City, EnglandJust spent 40 minutes in a queue to @ThreeUK, when I finally spoke to someone they passed me through to another department that was closed and automatically hang up on me. #avoid #threemobile #three
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Karen Mavundukure (@karenmavx) reported from Biggleswade, England@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Ryan O'Donnell (@iamryanodonnell) reported from Biggleswade, England@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Lisa Stout (@lisaslolo) reported from Stevenage District, England@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Shannon Noquet - page (@Shannon1music) reported from Ware, England@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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You Can Call Me Honey (@babylonlover29) reported@ThreeUK you have the WORST customer support personnels EVER!
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xSpecialxst (@xSpecialxst) reported@phoenixmcx @ThreeUK @ThreeUKSupport I had no signal at all for 30 mins it’s just come Back now 😔
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Harry (@HarryWessex) reported@ThreeUK Hi, can you let me know the progress of fixing the data around Basingstoke? 4G and 5G seem available, the the data is slow on non existent. It’s been like this for at least 5 months.
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stiches. (@i_amsochi) reported@ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!
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wulfsage (@wulfsagemakes) reported@robj3d3 @ThreeUK Yeah giffgaff been just paying the minimum sim only plan since before I left UK, never had issues. If you don’t pay it for a few months they threaten to close it.
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Darpan_V_S (@DarpanVS) reported@ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.
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'Name can't be blank' says x, so that's my name (@KMB193) reported@ThreeUK is it me or are 3 the worst phone company there is?
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider