3 (Three) Outage Report in South Kirkby and Moorthorpe, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Kirkby and Moorthorpe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Kirkby and Moorthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Kirkby and Moorthorpe, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Castleford, Wakefield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Castleford |
Phone | |
| Normanton |
Internet | |
| Wakefield |
Internet | |
| Normanton |
Internet | |
| Normanton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near South Kirkby and Moorthorpe, England
Latest outage, problems and issue reports in South Kirkby and Moorthorpe and nearby locations:
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Mark Monkman
(@mmonkman68) reported
from
Doncaster, England
@ThreeUKSupport absolutely shocking service to an 80 year pensioner. Who despite risking visiting a Three store, to be fobbed off they can’t help, numerous telephones from pensioner, and her daughter and son-in-law, emails to Three from son-in-law still be unable to cancel.
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Max
(@MaxTallant22) reported
from
Wakefield, England
@ThreeUK just got a sim only package with yourselves but reception/mobile data seems to be incredibly slow? Got my works phone which is with Vodafone and no issue their? Could you advise please, got my sim only in the new iPhone mini, thanks
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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David Meredith 🇬🇧🇪🇺
(@DaveMM16) reported
from
Doncaster, England
@ThreeUKSupport Hi thanks - it’s just a question. I was a Three customer about 6 years ago and despite many promises there was never service at this large U.K. airport. Sadly still not I guess
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUKSupport You reply to this, but then someone else picks up. No one know what they are doing and I just keep getting cut off. It’s beyond frustrating. I just want to speak to someone who can sort out my issues. It should not be that hard to sort out problems.
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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Donna Fielding
(@cdonfielding) reported
from
Rotherham, England
@Three_Is_Broken @ThreeUK I upgraded 2 weeks ago and had nothing from that day and carnt get a resolve even though a phone 3 times a day , I’m paying for 2 x WiFi boxes that have never worked
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David Meredith 🇬🇧🇪🇺
(@DaveMM16) reported
from
Doncaster, England
@ThreeUK Hi Three - still no service at Doncaster Sheffield Airport ?
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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SHAM_006
(@Shammz006) reported
from
Wakefield, England
@ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Bobby, the premature elf on a shelf 🎄🎁
(@Bomberherald) reported
from
Conisbrough, England
Caught in a weird login and validate email loop trying to upgrade my phone. @ThreeUK must really want me to have an iphone (🤢) as every time I click on Samsung I get thrown back into an eternal cycle of validation hell. It's working that well that Bethesda want to publish it.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK Your staff dont know their *** from their elbow. Been trying to sort an issue out for days and your service is rubbish and no one know what to do before being cut off. You don’t deserve custom, poor show three
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Peacock
(@Progmonster63) reported
@ThreeUK your home broadband is awful,list count of the number of times I've had to use my mobile allowance because I can't get a signal above 1mbps
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport The issue is on Wednesday I was assured her account wouldn’t be restricted. As she is so upset she wished for me to speak on her behalf at no point did anyone ask to speak to my Mum . We are in lock down , she needs to hear from her family and friends .
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Cj Dhesi
(@Cj_Dhesi) reported
@ThreeUK I did a live chat this afternoon hoping to upgrade with an offer expiring at midnight. I was told your upgrade system was down. The person I spoke to earlier has finished their shift and advised using the app- but no staff are available. Am I still entitled to the offer?
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Andy
(@halsteadaddick) reported
@ThreeUKSupport I have to return the phone to them, pay £50+ for it to be fitted with a new battery, going to take 2/3 weeks to sort out. Three Mobile will still be charging me for a service I cannot use, but are not willing to assist in anyway.
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David Linsdell
(@Linsa119) reported
@ThreeUKSupport 4 times on livechat is enough, no help whatsoever.
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have called so many times and each time has been for prolonged, frustrating periods of being passed around, only to be told "systems down " at end or worse, just cut off!! I was then told on 15/01/21 that there is no previous record of my calls!!...Then further along the call-
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport Just look up my name and date of birth in your system you’ll see all the help I’ve asked for for the past few days. My problem is my 4g and yall can’t appear to fix it when I pay a good chunk of money a month for it so had to come to Twitter maybe you’ll actually do something
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport Also perhaps you could learn a thing from @VirginMedia_One they have a bereavement team and I have to say not being able to speak with someone in the UK is not nice . Why would you not wait for the sim to be sent out before restricting her service . The account has two numbers
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUKSupport I cancelled the contract back in December and they said I won’t get charge cos I mainly cancelled it due to signal services - I thought they’d refund it to me straightaway but I guess not
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport The attitude/tone of each representative was nonchalant and dismissive and at times quite rude altogether. There are a number of issues which altogether, are too long to go into full details on here; So I really do think that I should be contacted by someone by call tomorrow p.m.