BT (British Telecom)

BT (British Telecom) Outage Report in White Roding, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in White Roding, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in White Roding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in White Roding, Essex, England 01/21/2025 04:40

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near White Roding, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Billericay, Bishops Stortford, Great Dunmow, Harlow, Chingford, Waltham Abbey, Epping and Loughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomBillericay Internet
United KingdomBishops Stortford Phone
United KingdomBillericay Internet
United KingdomGreat Dunmow Phone
United KingdomHarlow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near White Roding, England

Latest outage, problems and issue reports in White Roding and nearby locations:

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherHull2u Heather Hull 🇺🇦 (@HeatherHull2u) reported

    @bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @bt_uk fixed by the 7th. It is/was literally the 7th and they said it would be fixed. I’m very disappointed with the service.

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk I was assigned an escalations specialist who regularly claimed matters were escalating despite Openreach refusing to provide any clarity on the issues. On Tuesday night, internet connected, right before the day I was promised a direct overseer for openreach.

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk did you really just ring me once two weeks after last contacting me on a service that is almost 40 days late, and, because i didn’t answer you closed my complaint despite NOT ACTUALLY SOLVING ANYTHING?!!!!! is this for real? you cannot be serious. abysmal shambles.

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it

  • sarahhargmoss Sarah Moss (@sarahhargmoss) reported

    @btsport Watching the Jays game and the audio is all over the place - not synced to the action. Lagging behind but sometimes ahead! Can we also have the strike box back plz? Fix please!

  • BureauEight Bureau Eight (@BureauEight) reported

    @bt_uk I’m just about to change to Airband because my service is crap…live in a small cottage and no longer have service I’m upstairs…keep running out of data on my phone because the broadband chucks me off

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk WHAT A SHAMEFUL SHAM OF A SERVICE!!!!!

  • jamclarkey James (@jamclarkey) reported

    @PSAutoparts1 @bt_uk You'll need to raise and get your provider to escalate the issue with Openreach. @bt_uk is just a communication provider such as Sky and TalkTalk and do not maintain the lines. Lines are maintained by Openreach but it needs to be your provider that speaks to them.

  • GrandSlamScotty scotty (@GrandSlamScotty) reported

    @uk_cardinals Wish I'd have seen this earlier. I've got a btsport login spare you could have used mate