BT (British Telecom) Outage in Welford, Northamptonshire, England

If owners of the supposed #europeansuperleague clubs want it so bad let them. If we all agree its wrong then @BBCSport @SkySports @btsport & all major sport broadcasters refuse to air it, fans dont buy tickets to matches, how long before they come asking to come back??🤔

@vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

@SaaheraM @bt_uk Awful service

@btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary

@btbusinesscare No resolution , need help ASAP

@bt_uk I'm afraid that doesn't help when you have cut off my only telephone. How do you suggest I make a telephone call with no telephone?

@bt_uk The issue is, I can't phone anyone, because my mobile has been cut off...

@Billypieman @bt_uk Welcome to my world Bill, they really are a waste of space I have had three final bills from them all different. They have issued a new contract each time I contacted them to CANCEL my contract therefore I am sitting on a large bill. I am at a loss what to do next.

Great @btsport “20mins in 0-0 City not at the races” oh FFS Dark & Hoddle. In the pocket eh Glen !! Dark one of the worst commentator there is total off his tits screaming

@bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed

@BTCare My widowed vulnerable Nan is currently at home alone with no phone line since 10th Aug! Your automated email response was not good enough! Left with no resolve in sight. Your customer service level is disgraceful

@bt_uk just checked on your website for broadband issues. My area (Kingsthorpe) isn’t listed but my broadband has dropped out 4 times this morning. Is this related to the current issue listed on the website or could it be something else?

Couldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off

@bt_uk I’m still waiting for you to tell me how you managed to get hold of my address & put it on your mailing lists!!! Telling me your taking it off your lists isn’t quite good enough when I never gave you my address in the first place 😡

@bt_uk has the worse customer service. Installed BT just before lockdown and had issues with the aerial, it took them about 2 months to send someone out. Had no TV or Internet for that period of time. advisors don't put correct notes on the account.

Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

@bt_uk Your internet is so bloody awful. Worse provider ever. Shame my dad pays it, but once I pay it, I’m never going to BT. The internet literally disconnects you randomly and you sometimes have to reinsert the password.

@bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!

@SaintRobinho86 @SkySports @btsport The issue is that Spurs have already played Norwich in a friendly, so have already been in contact. The Norwich player won’t play against you so it doesn’t matter

ONE WEEK ON @btsport AND STILL NO REPLY. Shoddy customer service. #lookafteryourcustomers #CapitalsmightHELP

Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.

@bt_uk Well I haven't signed any contract for digital service and do not think I will your letter arrived unsolicited so I won't be accepting BT digital services.

@bt_uk has anybody had any luck with trying to sort a IPC6023 error code the internet isn’t being much help & my BT Tv is hard wired to the modem

@bt_uk credit where its due reported issue last night and resolved with in 24hours out to the house and a quick repair

@bt_uk I have a BT Halo 1 Fibre 900 package. You promise a “reliable wi-fi signal in every room” whatever that means. In my son’s bedroom, I don’t even get 1Kbps. I have to get back on 4G and switch the wifi off. How do I get the £100 back?

@bt_uk I was bitterly disappointed with BT when the BT engineer didn’t turn up between 1 and 6pm last Monday 14th to discuss my full Fibre installation. I then called BT where a person says, you haven’t got a new order with us and starts to proceed with prices! 🤔 #COMPLAINT

@bt_uk Seriously you expect people to pay £84.99 for something that could mean the difference between help and no help!! I'll say that is disgusting I do not expect to have to pay for something that is a necessity. Or maybe you're having a laugh....

@bt_uk My provider @skyuk has provided me the details on how to deal with. And they have also checked the number and not on their Network. Which I believe you need to do as well and terminate the line before someone innocent falss prey to them. #dutyofcare

@bt_uk you can read and review the complaint without removing goodwill, clearly i wouldn't be here talking on social media if things were completely resolved. Goodwill is fine with all that has taken place but since you can do the things that before your staff said BT couldn't, do it...

@bt_uk if you really mean and care to help your customer, do all 3 things without removing any goodwill. or since i believe after going through all that i have i deserve that goodwill and more. i should expect a negative response, let me get ready to be dissapointed again.