BT (British Telecom)

BT (British Telecom) Outage Report in Stratfield Mortimer, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stratfield Mortimer, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stratfield Mortimer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stratfield Mortimer, West Berkshire, England 05/23/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stratfield Mortimer, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Crowthorne, Farnham, Fleet, Thatcham and Aldershot.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stratfield Mortimer, England

Latest outage, problems and issue reports in Stratfield Mortimer and nearby locations:

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fiddler_mike mikef (@fiddler_mike) reported

    @Ctabsy @bt_uk That’s the issue I had. I also went to a browser and it didn’t accept my password. I was on a mobile connection at the time. Now I am back on WiFi the email app on my phone is working again. I’ll retry the browser in a little while (currently locked out for too many tries!)

  • JotaFanV1 LFCAdam 🇱🇧🇵🇸#BLM (@JotaFanV1) reported

    @Prime_LeBron6 @bt_uk "We're here to help" talk about irony

  • 1969_lfc LFC_1969 (@1969_lfc) reported

    @bt_uk sort you broadband connection out for christ sake. I left Virgin for this very reason and your just as bad.

  • leedsuniscum joanna louise herlih (@leedsuniscum) reported

    @bt_uk hello- is the internet down in my area?? Please advise - can give you my land line

  • OO09ARB Andy Bramley (@OO09ARB) reported

    @bt_uk Another day and another 24hrs without internet from @bt_uk. Oh, and did the advisor contact me as soon as possible as indicated in their last message? No, of course they didn't. Appalling customer service. Counting the days until my new service provider comes on line.

  • randomcallsign randomcallsign 🇵🇹 (@randomcallsign) reported

    In 2022 there's still no competition in many parts of the country to **** service @bt_uk provides. Absolutely unreliable piece of trash.

  • TheMaunder Bryan Maunder 💙 (@TheMaunder) reported

    @bt_uk Hi, I have a problem trying to finalise a closed BT Sport account, your phone system keeps directing me to enter a BT phone number, which I don't have - can you please help?

  • lukebest1981 Luke Best (@lukebest1981) reported

    @bt_uk Seems to be working now. It’s very rare that it doesn’t so wondered whether there was some sort of local issue. Thanks

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @bt_uk That site is crap, no info just register. Got told october 2021 its coming, infastructure put in november as post is behind my garden and still no fttp

  • westham009 Jack Allum 🏳️‍🌈 (@westham009) reported

    @bt_uk when is the estimated fix time for broadband issues in Upminster/Cranham area? Went down yesterday for ages and went down again just now. Website isn’t any use.