BT (British Telecom) Outage Report in Farnham, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Farnham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Farnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Farnham, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Guildford, Aldershot, Farnborough, Hook, Godalming, Farnham and Bramley.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Farnham, England
Latest outage, problems and issue reports in Farnham and nearby locations:
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Steve Lynes (@lynothehammer) reported from Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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TomYoung (@young_tom88) reported from Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Daniel Hill (@DanielDerek91) reported from Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Dom 🎧📱👨🏼💻 (@ca95014) reported from Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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(Potts) ATFC (@richardpotty) reported from Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Dom 🎧📱👨🏼💻 (@ca95014) reported from Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Jack-Dog (@JackDogAiredale) reported from Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Carlo Zoccali (@carlozoccali) reported from Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Heather Caudle RN (@heathercaudle) reported from Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Chris (@MrChris62) reported from Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Lord Mess (@stevemessenbird) reported from Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Gracie (@SarahJGrace1) reported from Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Michael Youmans (@therealmyoumans) reported from Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris (@MrChris62) reported from Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Ian Arnell (@IanArnell) reported from Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Simm Minogue (@simm_minogue) reported from Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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Gracie (@SarahJGrace1) reported from Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Dom 🎧📱👨🏼💻 (@ca95014) reported from Liss, England
@bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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M (@mstarmatt) reported
@bt_uk Haha! We had a better service with @TalkTalk than the fibre you installed. You also promised £100 when we signed up and now you’re refusing to activate the card that was sent. This offer is a #Scam #FalseAdvertising #BritishTeleCON
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Tony O'Rourke (@tonio_bonehead) reported
I have to say @bt_uk have some of the worst customer service now. 25 years of using them and this is the worst I've ever known. Guaranteed 100mb? I've only had 100mb totalling a few weeks over the course of 7 months. Still not fixed despite 4 engineers coming out. Awful really.
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M (@mstarmatt) reported
@bt_uk @RobHPayne Absolutely shocking service from BT, it should be expected
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Josh Owens-Winn (@joshowenswinn) reported
@bt_uk please help?
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Robbo (@kcpshaggydoo) reported
@Teditu @btsport She’s bloody awful
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Shaun Smith (@shaun_smith26) reported
Anyone else having issues with #btsport constantly lagging and buffering?
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Lisa Broughton (@LjBroughton) reported
@bt_uk Yes it's been hell. Using mobile with unstable signal. Paid lots of money for extra mobile data as I rely on it for bereavement admin. Hotspot doesn't work. Phone and wifi was wrongly cut off and spent hours on phone to you. No reconnection until Wednesday Thur. Nightmare.
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported
@bt_uk I don't know, I've never tried to sign up for by broadband before, how would I know if its a new development or not?
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Sam Horobin (@mtattoo99) reported
@bt_uk Service is ok at the minute it just came away from the wall and raw plugs came out as well I am a bt customer
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Sophie Smith (@notnorm90) reported
@BTCare can anyone help me? I’m getting fobbed off big time! Took £500 off me and still can’t sort my bills and accounts, if I had known I was going to have this much trouble I would have never signed up! Told one price and put me on another, I’m fuming