BT (British Telecom)

BT (British Telecom) Outage Report in Sittingbourne, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Sittingbourne come from postal codes ME10 and ME9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sittingbourne, Kent, England 12/03/2025 05:20

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Sittingbourne, Gillingham, Chatham and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomSittingbourne Internet
United KingdomGillingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • davegow1 whenpateswentup (@davegow1) reported from Chilham, England

    @bt_uk Still waiting for internet to be activated, was told 28/9/2020, made several calls to you, today I was told there is no capacity at the nearest junction box, why do you offer a service you cannot supply?

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iszatt Andy Iszatt (@iszatt) reported

    @bt_uk your BT Smart Controls app is asking me to update it and exiting before I can do anything, but there's no update on the Play Store. My camera is useless without the app so how do I fix it?

  • RedDogGaz Gary Milton (@RedDogGaz) reported

    Hi @BTCare any issues with Broadband at the moment? Ours has repeatedly crashed this evening. 6+ times so far.

  • hannahpione Hannahpione (@hannahpione) reported

    @bt_uk broadband down since 11am yesterday, reported the fault, engineer due today estimated between 1pm-6pm. No contact, no updates, customer service were no support at all. Would really appreciate some updates #keyworkerinthenhs #workingfromhome

  • toner1984 Mr T0n3r🇬🇧🇮🇪 (@toner1984) reported

    @bt_uk hi... I have been experiencing problems with my broadband over the last few weeks. I should be getting speeds of 50-73 Mbps with a guaranteed speed of 50, but I get around 30, and it goes as low as 13!!! Can you help please? Thanks

  • ChampionshipRW 🐐🐐🐐🐐 (@ChampionshipRW) reported

    @OlesRed @btsport Worst ad on TV

  • ShureySteve Steve Shurey (@ShureySteve) reported

    @btsport I have a BT sport account, but the app isn't letting me renew my sport subscription as it just buffers, can you please help

  • RedDevilUTD2 Red Devils (@RedDevilUTD2) reported

    Why did I see a million times that UFC 257 would be on @BtSport 1 and now I'm seeing it's Box Office. Load of ****. BT Sport isn't worth the cash

  • _ThatArsenalGuy ThatArsenalGuy™️ (@_ThatArsenalGuy) reported

    @bt_uk My broadband ain’t working. Can’t get through to customer services or even the chart service. What’s the back up plan?

  • steveeveleigh1 steve eveleigh (@steveeveleigh1) reported

    @btsport why so many replays, we had so many replays tonight it was hard to tell if we were watching the match live. nothing more annoying than watching replays not once oh no, not twice, but sometimes in slow motion, all while the game is in play.

  • Ableseaman954 Michael Hopper (@Ableseaman954) reported

    @bt_uk I wouldn’t use BT for any amount of money. This company has no soul, no compassion. My sister died just before Christmas and on noticing BT, no condolences just a cold final bill of £1.50. I am dealing with numerous companies and without fail they have offered their sympathy.