BT (British Telecom)

BT (British Telecom) Outage Report in Aylesford, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Aylesford come from postal codes ME20.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aylesford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aylesford, Kent, England 06/06/2025 04:35

June 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesford, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, West Malling, Sittingbourne, Aylesford, Rochester, Tonbridge, Dartford, Maidstone, Royal Tunbridge Wells, Gillingham, Kent, Snodland, Gravesend and Grays.

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City Problem Type Report Time
United KingdomChatham E-mail
United KingdomWest Malling E-mail
United KingdomWest Malling E-mail
United KingdomSittingbourne E-mail
United KingdomAylesford E-mail
United KingdomRochester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aylesford, England

Latest outage, problems and issue reports in Aylesford and nearby locations:

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • frant101 Francis Thorne (@frant101) reported

    @k0nG @bt_uk its clear as this point the the issue is more widespread than my setup. Multi people posting in forums about printer and sonos issues since the firmware update. What I'm after is an acknowledgement of an issue from BT rather than a shrug of the shoulder and blaming someone else

  • Casafinasusi Casa Fina (@Casafinasusi) reported

    @bt_uk Our broadband is down in SP3 Is there a problem?

  • Chris_DMLab Chris Tipping (@Chris_DMLab) reported

    @TheDMLab @btbusinesscare What an absolute shambles, our order was placed 8th March, two failed engineer visits (or lack of not down to us), being billed for kit we can't use. 6 weeks no service, several chats, wasted time... the list goes on, all transcripts saved! #Shocking @Ofcom

  • richcreedy Richard Creedy (@richcreedy) reported

    @btbusinesscare It would help to have an option to not have to have it scan

  • _zoitsa Zoe Dddds (@_zoitsa) reported

    @bt_uk Hi Luke! Umm, I don't know - basically our BT Wifi box is by the front door, and there's no way we can get a cable to the TV (two rooms away) We came across this solution but they're no longer available - so not sure what our options are? Thanks! Zoe

  • AmiciConsult Gerardine Killeen (@AmiciConsult) reported

    @bt_uk When you admit it's your end, it's galling to have to involve a third party and spend time and effort to recover damage. All too bad.

  • UmperL umperLumper (@UmperL) reported

    @agoda unfortunately @bt_uk have erroneously cancellee my email address and I have a complaint raised with them. Can't find a way to change it on your site? Can u help please

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported

    Why is the @bt_uk website literally the worst website to use?? Tried to book my home move and they set it as the entirely wrong date. And now when I try and change the date the page just never loads. This happens when you try and do pretty much anything on their website!!

  • MelonPrinceToni Aaron Aubeck (@MelonPrinceToni) reported

    @bt_uk over 2 months, 2 engineer appointments and multiple calls to you as well as promised callbacks that never happen and still no internet. As new customers we are seriously questioning if it's worth continuing with you.

  • Welshman1985 Michael (@Welshman1985) reported

    @TalkTalk @bt_uk Fix my ******* internet and landline!!! 6 days since we switched and no internet or phone line!....******* joke!!!