BT (British Telecom)

BT (British Telecom) Outage Report in Newhaven, East Sussex, England

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The latest reports from users having issues in Newhaven come from postal codes BN9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newhaven, East Sussex, England 08/17/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Eastbourne, Brighton, Newhaven, Heathfield, Hove, Hassocks, Uckfield, Seaford and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEastbourne Phone
United KingdomBrighton Wi-fi
United KingdomBrighton Wi-fi
United KingdomNewhaven Internet
United KingdomHeathfield Phone
United KingdomBrighton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eddyboots Martin Edwards (@eddyboots) reported

    @phsports1 @IanDarke @btsport I know,… I regularly msg these commentators and pundits but they either never see them or like to remain ignorant. There needs to be a gk as Co coms or in the studio as a pundit for every game! 😡🙄

  • RobertPhilpot Robert Philpot (@RobertPhilpot) reported

    @BTCare I have service but am extremely unhappy with the way it was sold to me.

  • pete_savin Pete Savin🇺🇦 (@pete_savin) reported

    Back to having to deal with the appalling customer service from @bt_uk it’s a wonder they are still in business they are disorganised and witless

  • Hibby44 Laura 🏳️‍🌈💙💛🇺🇦 (@Hibby44) reported

    @bt_uk Absolute crap. Nothing in the contract - it was fixed for a year. No apology. Nothing. Just jumping on the bandwagon like all these other sodding companies exploiting people.

  • messymummsy debbie evans (@messymummsy) reported

    @bt_uk absolutely the worst company. If @PhillipJansen4 CEO of BT would like to send me details to send an invoice for compensation please do

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @bt_uk Day 45. My internet has now been down longer than @trussliz was PM. Have spent £44.34 on that service, and I'm owed £361.20 in compensation. @WeAreOpenreach SSKMD MSO ongoing for 99 days, 5 missed resolutions dates. #stilloffline #beatthelettuce

  • chrisray180 Christopher Ray (@chrisray180) reported

    @bt_uk shocking customer service. Leaves you with no internet or TV for 2 weeks (unless I upgrade my package, which I did as I need internet to work). 10 weeks after cancelling still waiting for compensation cheque to arrive. In this day and age who doesn't do bank transfer

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yep - lovely people, unfortunately unable to help. For some reason openreach skipped our side of the road in the gigabit upgrade, and refuse to say why or when they will be back to finish the work. MyBT reports 8.1Mbps at router.

  • LeeMarkDavies Lee Davies (with an e) (@LeeMarkDavies) reported

    @bt_uk No thanks. We’re done. You see, you needed to treat me as a customer when I first approached you for advice and then when I complained. Not after I put it on Twitter. That’s not how it works.

  • tattoodolly1978 Sandi Louise W 🐉🐈🌈 (@tattoodolly1978) reported

    @bt_uk Not provide the service you were promised then try to charge you £500 for wanting to leave