BT (British Telecom)

BT (British Telecom) Outage Report in Newhaven, East Sussex, England

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The latest reports from users having issues in Newhaven come from postal codes BN9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newhaven, East Sussex, England 12/10/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newhaven, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Eastbourne, Hove, Newhaven, Hassocks and Seaford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomEastbourne E-mail
United KingdomEastbourne Internet
United KingdomBrighton Internet
United KingdomHove Internet
United KingdomBrighton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • _ChrisPrior Chris Prior (@_ChrisPrior) reported from Eastbourne, England

    @bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wallin_08 Jase (@wallin_08) reported

    Great @Plusnet @bt_uk Down!! No internet for the last 12 hours. Why is all these #big companies will send the bailiffs out if you miss payments. But when they fail to provide the services to the customer, they still bill you and not so much as a sorry, here's a month free....

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Day 23 of no service @bt_uk and @OpenreachHelp playing ping pong with responsibility for delay in restoration of service. @OpenreachHelp to serve with resourcing a “skills” engineer and naming a day work can start. Allegedly.

  • RubyKitsuneFox 🦊🏳️‍⚧️ Ruby Kitsune Fox 🏳️‍⚧️🦊 (@RubyKitsuneFox) reported

    @bt_uk Hey why is the BT hotspot down at Chandos Court I paid for 5days and I feel I have only got 2 days right now, can't connect or find the network having to use my own mobile data. This is completely crap service.

  • Mohammed_ali_49 FREE PALESTINE (@Mohammed_ali_49) reported

    @bt_uk The worst customer service ever, called 3 times this week and issue with broadband not resolved. Lost a weeks earning as unable to work from home.

  • Caz_Hill_ Caz (much older than you) (@Caz_Hill_) reported

    @bt_uk it's the recorder box - basically it records one out of five on the planner (very annoying) This is my second box with same issues since February. BT can find nothing wrong with it. Is it just my recorder or is there a wider issue with the software?

  • Mickey1Truffle Mickey1Truffle (@Mickey1Truffle) reported

    @bt_uk Details sent - customer services say it’s not possible so will be interested to see if we can get a different response this way. Thanks.

  • daveleif daveleif (@daveleif) reported

    @pickles0303 @bt_uk Have you tried switching off smart set up on the hub manager. It doesn't work well with firesticks

  • doughtagnan Steve Gray @Steviehg@mas.to (@doughtagnan) reported

    Hey @EastSuffolk your contractors repairing potholes in Locks Rd Westhall have severed a @bt_uk cable that has taken out half of village. Hope you have given them permission to replace it as it's down to you.

  • the16thman lorcan butler (@the16thman) reported

    @1eyeinrumney @bt_uk @BTSopenreach Personal broadband set up for me was a complete disaster from the start. Every human contact I had to start explaining all over again. Had to walk away in the end due to abysmmal service. They don't care, you're just a number.

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    Genuine question, is there a company with poorer customer service than @bt_uk ?