BT (British Telecom) Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (6%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hailsham, Brighton, Heathfield, Hove, Uckfield, Eastbourne, Seaford, Newhaven and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Hailsham |
Wi-fi | |
| Brighton |
Internet | |
| Heathfield |
Total Blackout | |
| Brighton |
||
| Brighton |
Phone | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Matt Hawkins
(@Matty_Hawks) reported
from
Eastbourne, England
Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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Phil Ouston
(@PhilOuston) reported
from
Eastbourne, England
@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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James E Foster
(@JamesEFoster4) reported
from
Polegate, England
@bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Dowling
(@DavidDowling76) reported
@btsport can you advise who best to speak to about my BT sport subscription, not working on my second room sky Q mini box, @SkyHelpTeam advise I need to contact you to discuss my subscription.
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Andrew Minhinnick
(@Minhinnick_A) reported
@BenVerinder @bt_uk Engineer may be at your junction box trying to follow his idiot's guide
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Darran wall
(@Darranwall1) reported
still awaiting a call, told on Friday openreach were coming today to fix broadband told line would complete today neither have happened again this was supposed to have happened on the 18th Jan we have had no business calls since then . @btbusinesscare @BTGroup @btbusinesscare
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Chris Close
(@CloseTurkey) reported
@bt_uk It really shows to with the terrible customer service. Passed through to 3 different call handlers and told I cannot downgrade my package to reduce monthly outgoings. You snapped my hand off when I wanted to increase
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Sarah Ilott
(@sri5308) reported
@bt_uk I do still need some help please
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Beth Thomas
(@bt184) reported
@bt_uk twice they've now hung up on me. So your engineer can't be bothered to do their job and your advisors hang up if you have a complaint. Wow, quality service you provide
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James
(@jamesbrooks94) reported
@bt_uk 12 missed engineer visits, escalation has done **** all and I’ve been without internet for over a month. Please get someone to call me ASAP who can actually help.
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Elly Cornforth
(@EllyCornforthx) reported
@bt_uk @Gemlovers Hi, we have been assured that this ongoing issue has been fixed, however still having major issues. The hub works briefly every now and again but is still mostly on the flashing purple light. Its been about 10 days now.
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Beth Thomas
(@bt184) reported
@bt_uk 2. To your advisor they were rude and hung up when I asked for their name. Is this really how you treat new customers?