BT (British Telecom)

BT (British Telecom) Outage Report in Llandybie, Carmarthenshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llandybie, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandybie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llandybie, Carmarthenshire, Wales 12/05/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llandybie, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Neath.

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City Problem Type Report Time
United KingdomLlanelli Internet
United KingdomLlanelli Internet
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomLlanelli Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Llandybie, Wales

Latest outage, problems and issue reports in Llandybie and nearby locations:

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dave99147378 dave (@dave99147378) reported

    @bt_uk is there a broadband outage in DN7 area?

  • Shergar75 Darren Sherlock (@Shergar75) reported

    @RorySmith @OliverKay I find it all a bit strange from @btsport perspective. With the Champions League being their main offering would it not make sense for them to help rather than hinder the progress of English teams? I'm sure their viewing figures/advertising revenue is higher with English clubs

  • at67435 Iron Thompson (@at67435) reported

    @bt_uk Why is my Broadband down again? I live in South Shields and have no landlines.

  • Claire1810 Claire M 💙 (@Claire1810) reported

    @virginmedia I questioned both. Never mind she will be a new customer with @BTCare or @TalkTalk should imagibe they will welcome her custom.

  • keane016 Wes Poole (@keane016) reported

    With out fail when transferring to new BT contract , @bt_uk overcharge you ever month. 2 months in and have been over charged over 100.00 already. Worst customer service ever

  • tweetymike Mike Stead (@tweetymike) reported

    So turns out @bt_uk can take an extra £25 from you for a service they aren’t delivering for FOUR YEARS, and not have to pay it back. Having been a customer for 15yrs, circa £13k spent, this is now a moral call on CEO @MarcAllera - do we get a £1k refund to remain a BT customer?

  • Quidlist1 John Friend (@Quidlist1) reported

    @bt_uk That’s correct it can’t be placed, now we have to call again to cancel on the 19th when by sport ends to cancel our broadband altogether, I’m just making sure it’s within our 14 day period as it seems bt are making excuses to get us past day 14

  • noomie82 noomie (@noomie82) reported

    @bt_uk It’s saying no known issues but it’s not the first time this has happened. We’ve had engineers out 3/4 times in the past for the same thing but it never seems to be resolved.

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.

  • WellyWilk ⚒ Helen Wilkins ⚒ 〓〓 (@WellyWilk) reported

    @Janet9998 @btsport We had problems switching on too. Got a NOW tv stick and it just froze for several minutes. Almost like it was doing a software update. Very poor timing.