BT (British Telecom)

BT (British Telecom) Outage Report in Llandybie, Carmarthenshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llandybie, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandybie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llandybie, Carmarthenshire, Wales 10/21/2025 11:10

October 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llandybie, Carmarthenshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Neath and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath TV
United KingdomNeath Internet
United KingdomNeath Internet
United KingdomLlanelli Wi-fi
United KingdomNeath Wi-fi
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llandybie, Wales

Latest outage, problems and issue reports in Llandybie and nearby locations:

  • jessicaharries 𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜 (@jessicaharries) reported from Llanelli, Wales

    @bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as

  • PAULREES10 PAUL REES (@PAULREES10) reported from Pontarddulais, Wales

    @JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • rapcolumbo les (@rapcolumbo) reported from Llanelli, Wales

    @MikeBubbins @btsport Ah right. Never had a BT box.

  • CathLew13 catherine lewis (@CathLew13) reported from Llanelli, Wales

    @bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • Freshbites_ FreshBites Ammanford (@Freshbites_) reported from Ammanford, Wales

    Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ProjAccount Alex (@ProjAccount) reported

    @bt_uk Incidentally I had same problem with another company in the BT Group, and that's why I migrated then to BT. Looks like birds of a feather flock together. Time to move on. I may owe you money for the service you provide, but you haven't earned my loyalty. 2/2

  • anand322 Anand (@anand322) reported

    @bt_uk All agents have been trying to identify what’s preventing from booking an appointment for the last 3 weeks! I’m sorry to say this but in today’s day and age I would expect someone to manually sort an appt out first and then fix the root cause? But that ain’t happening either😢

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    Credit where credit is due 2 excellent customer advisors from @bt_uk helpful, polite and efficient. Shame people like these are let down by other less able or willing staff.

  • MCarvill180 Martin Carvill.. Zangpo 🎯 ॐ🧘‍♂️ (@MCarvill180) reported

    @bt_uk worst of all time. My 83 year old dad without Telephone or Broadband for 3 feckin weeks. Left without fibre working, Twice they never showed up, Sat in all day today, no show again . Complete shambles.

  • AmandaTh50 Amanda Thomas (@AmandaTh50) reported

    @bt_uk Nope wrong again. The job wasn’t completed as the hub wasn’t connected to the new service.

  • AmandaTh50 Amanda Thomas (@AmandaTh50) reported

    @bt_uk Thanks but that is of no help at all. You should not have disconnected the old broadband until the engineer closed the job. Yesterday we were told the hub would be delivered Monday.

  • Asg51asg Asg (@Asg51asg) reported

    @bt_uk ig5 area, wifi been cutting in and out, I’m on total wifi with extra wifi discs and still a problem, one disc has stopped connecting, are there works going on?

  • seafoodreview Food From The Sea (@seafoodreview) reported

    In the past 4 months, I’ve ordered #broadband 3 times ( twice from @bt_uk & once from @TalkTalk ). 3 times @WeAreOpenreach have cancelled it & walked away. Why do I have to put up with this crap ?

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    @bt_uk why is your system so terrible ? Requested a call as you have said my bill will be £98 when I’m a £165 in credit. Call arrived after 35 min wait and your customer service member just hung up when I answered.

  • SamsAFK Sam (@SamsAFK) reported

    @bt_uk At this rate I should have never changed to BT Internet, nothing but issues from the start. Three days on the bounce having intermittent disruptions to the connection. Not to mention the lovely price hike since first joining 👌