BT (British Telecom) Outage in Lewes, East Sussex, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Lewes, England

BT (British Telecom) Outage Chart in Lewes, East Sussex, England

November 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(64.04%)
Phone
(12.75%)
Wi-fi
(9.74%)
E-mail
(8.08%)
Total Blackout
(3.42%)
TV
(1.97%)

BT (British Telecom) Outage Map Near Lewes, East Sussex, England

The most recent outage reports and issues originated from Lewes, Brighton, Brighton and Hove, Portslade-by-Sea, Polegate, Seaford, Haywards Heath, Peacehaven and Burgess Hill.

Lewes Phone
Brighton Internet
Lewes Internet
Brighton TV
Portslade-by-Sea Phone
Lewes Internet

BT (British Telecom) in Lewes, England Comments

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BT (British Telecom) Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:
  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • TomLilley20s Tom Lilley (@TomLilley20s) reported from Hove, England

    @JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

  • thecaptainblack Tony (@thecaptainblack) reported from Buxted, England

    Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

  • lapage23 lapage (@lapage23) reported from Newhaven, England

    @pmarsh10 @btsport I need it as a sky customer to get it on my sky Q box, I don’t it all on bt website & got to order summary clicked confirm and buy the button went faded once clicked nothing on my sky box repeated twice more and same thing really don’t know what’s going on.

  • DexterTempest Dexter Tempest (@DexterTempest) reported from Brighton and Hove, England

    @ASturge21 @JCWNewell @MBrundleF1 No, like MotoGP. 2.5 million viewers on BBC, down to 150k on BTSport, overnight.

  • Dan_Gilbert Daniel Gilbert (@Dan_Gilbert) reported from Brighton and Hove, England

    @BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    Another beautiful day... that will be ruined by @bt_uk @BTCare and the irresponsible company they represent. Waiting for a call back inly to say: we are sorry but CBA to fix the crackly line and the broadband issue.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @paul_maturin @bt_uk @BTCare @MoneyTelegraph I’ve been having problems with this irresponsible company since 2nd Oct. shocking service! Emailing ofcom now. Good luck with your situation. 😩

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me. @bt_uk

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk engineer was cancelled for no reason. According to your agent and... no one knows why. But they promise to resolve. Ha! Your service is appalling! Especially your Chat agents. I am paying (actually overpaying because I’m £126 in credit) for a service! Respect me!

  • Allegra_Chapman Allegra Chapman (@Allegra_Chapman) reported from Hove, England

    This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

  • nomoredesign Amit Chakrabarti (@nomoredesign) reported from Brighton and Hove, England

    @btbusinesscare I've already been through the help. Someone was supposed to call me back yesterday when my account had been activated, but no-one from BT had been in touch.

  • guidolewes Martin Allen (@guidolewes) reported from Lewes, England

    Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

  • 1Sophie_W Sophie Williamson-Stothert (@1Sophie_W) reported from Brighton and Hove, England

    @BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

  • Luke_edie Luke Nicholls (@Luke_edie) reported from Burgess Hill, England

    @BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

  • north_seagull North Stand Seagull (@north_seagull) reported from Hove, England

    @bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

  • BevsieStone BEVERLEY JENKINSON (@BevsieStone) reported from Hove, England

    I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

  • NicSparasci Nic Sparasci (@NicSparasci) reported from Lewes, England

    @BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • AvalonBride Avalon Bride Music (@AvalonBride) reported

    @bt_uk Residential Chris, I have been chasing a resolution for months only to be continually fobbed off or completely ignored. Impossible to call (Black)Hawk as customer service reps do not exist.

  • JonPDyer 【J】【o】【n】🚑🎼🏉🚁 (@JonPDyer) reported

    @bt_uk I just had a telephone call from some claiming to be from BT saying my internet service will be terminated for 28 days due to it not being secure. I don’t have BT broadband or any other BT service. Please can you confirm this to be a scam call or not. Thankyou 😁

  • r7fann Arfan (@r7fann) reported

    @amarmajidphotos @virginmedia @PlayAvengers Move to @bt_uk @amarmajidphotos you will defo get better customer service and they can arrange call back in such serious cases

  • CommuniG8 CommuniG8 Limited (@CommuniG8) reported

    @BTCare both my phone lines up and down like yoyos

  • tessthebutler Tess Butler (@tessthebutler) reported

    @bt_uk They were fixing your land assets, installing a new line for YOUR new customer, so we’re doing your work. Also you are both owned by BT Group plc. You can all talk to each other so tell them this.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk As soon as I type this it's back down again

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare They have but I am not sure if anything is actually going to be done about it. I said on the phone, this isn't a therapy session. I don't just need to get it off my chest and be 'understood,' I want to see a resolution and a recognition of the hassle it has caused.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk Yes. Seems to be back up now but it's been intermittent since 12pm. Same issue as reported as other users on downdetector

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • KevinWilson89 Kevin Wilson ® (@KevinWilson89) reported

    @bt_uk due to have an engineer visit yesterday 2pm-4pm. #noshow with no further comms to advise why or re-book a time. Still the BT broadband issues persist, now 1 day off work down and countless issues unresolved - #customercomplaint