BT (British Telecom)

BT (British Telecom) Outage Report in Heckfield, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Heckfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Heckfield, Hampshire, England 03/06/2026 13:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heckfield, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Bracknell, Farnborough, Aldershot, Basingstoke and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Heckfield, England

Latest outage, problems and issue reports in Heckfield and nearby locations:

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BickerstaffAccs Bickerstaff & Co (@BickerstaffAccs) reported

    @btbusinesscare @btbusinesscare - I had a text message saying "as agreed the complaint has now been resolved" which clearly it hasn't, so I will go to the link you sent. Thank you.

  • chris_gibby Chris Gibby (@chris_gibby) reported

    @btsport @PSAWorldChamps Can you sort out the horrendous audio sync please? 30 mins in and still terrible.

  • jamclarkey James (@jamclarkey) reported

    @bt_uk @JillLamede as Gareth from BT has said above, please Direct Message (DM) the @bt_uk and they will help. Just some background around why you're moving to Digital Voice, essentially old analogue landline phone network is being retired by 2025 so all UK is going VOIP (Digital Voice)

  • TPKMcMahon Teresa McMahon (@TPKMcMahon) reported

    Sick to death of my internet not working. @bt_uk I’ve had engineers out and all sorts. I pay premium.

  • nicnac350 nici cutler (@nicnac350) reported

    @bt_uk All I needed was to be able to rebook an appointment but connections say I have to cancel the order and redo. Unecessary, the open reach engineer has solved the problem but needs an appointment made to action.

  • LittleMisseyy Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    @bt_uk Reported it 11 times this week mate dont get me started man service is horrendous 2 engineers who are clearly the chuckle brother's as nothing they could do other than tell me my broadband crap

  • en_djinn EnDjinn (@en_djinn) reported

    Thank you @ramanujoke and @MartianBuu for the raids - sorry to everyone for the internet issues for the last week - I am going to call @bt_uk and get it sorted.

  • en_djinn EnDjinn (@en_djinn) reported

    @bt_uk Our upload has lowered to as low as 0.26 Mbps, tested on multiple devices whilst the "lag" was happening. The connected has never been the same since next door had service installed and the joint outside was replaced, old speeds were 50/12 vs low averages of 20/4 at lowest now.

  • LittleMisseyy Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    Legit the worse provider going @bt_uk rudest staff aswell absoulte joke of a company no internet all day and speeds are crap for the price we pay 👎

  • HeliosHutch Ian Webster (@HeliosHutch) reported

    @bt_uk No issues reported for my number, but when i texted 61998 it said there was an issue and things now seem to be working.