BT (British Telecom) Outage Report in Heckfield, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heckfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Heckfield, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Bracknell, Farnborough, Aldershot, Basingstoke and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Heckfield, England
Latest outage, problems and issue reports in Heckfield and nearby locations:
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bickerstaff & Co
(@BickerstaffAccs) reported
@btbusinesscare @btbusinesscare - I had a text message saying "as agreed the complaint has now been resolved" which clearly it hasn't, so I will go to the link you sent. Thank you.
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Chris Gibby
(@chris_gibby) reported
@btsport @PSAWorldChamps Can you sort out the horrendous audio sync please? 30 mins in and still terrible.
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James
(@jamclarkey) reported
@bt_uk @JillLamede as Gareth from BT has said above, please Direct Message (DM) the @bt_uk and they will help. Just some background around why you're moving to Digital Voice, essentially old analogue landline phone network is being retired by 2025 so all UK is going VOIP (Digital Voice)
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Teresa McMahon
(@TPKMcMahon) reported
Sick to death of my internet not working. @bt_uk I’ve had engineers out and all sorts. I pay premium.
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nici cutler
(@nicnac350) reported
@bt_uk All I needed was to be able to rebook an appointment but connections say I have to cancel the order and redo. Unecessary, the open reach engineer has solved the problem but needs an appointment made to action.
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Misseyy🏴
(@LittleMisseyy) reported
@bt_uk Reported it 11 times this week mate dont get me started man service is horrendous 2 engineers who are clearly the chuckle brother's as nothing they could do other than tell me my broadband crap
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EnDjinn
(@en_djinn) reported
Thank you @ramanujoke and @MartianBuu for the raids - sorry to everyone for the internet issues for the last week - I am going to call @bt_uk and get it sorted.
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EnDjinn
(@en_djinn) reported
@bt_uk Our upload has lowered to as low as 0.26 Mbps, tested on multiple devices whilst the "lag" was happening. The connected has never been the same since next door had service installed and the joint outside was replaced, old speeds were 50/12 vs low averages of 20/4 at lowest now.
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Misseyy🏴
(@LittleMisseyy) reported
Legit the worse provider going @bt_uk rudest staff aswell absoulte joke of a company no internet all day and speeds are crap for the price we pay 👎
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Ian Webster
(@HeliosHutch) reported
@bt_uk No issues reported for my number, but when i texted 61998 it said there was an issue and things now seem to be working.