1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. Hatfield Heath, England
BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, Broxbourne, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 11 days ago
Loughton Internet 12 days ago
Harlow Internet 1 month ago
Broxbourne Phone 1 month ago
Loughton Wi-fi 1 month ago
Stansted Mountfitchet E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • CGJ1973
    Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Whiskybob77
    Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • bondmedia
    Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • pablosandajan
    Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • jackdiakou
    jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • EmmaStonePT
    Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • audioprogrammer
    Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • sportspsycoach
    Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • HaylsTeeney
    Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • sportspsycoach
    Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • sooze74
    sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • VibeFitnessWare
    ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KStitch222
    Stitch E. Bear (@KStitch222) reported

    @Nusbacher @bt_uk One would think at the very least, a celebrity wouldn’t have the same day to day issues of the common folk. Very disappointing.

  • EdGoodenough
    Ed_goodenough (@EdGoodenough) reported

    @bladey2k57 @bt_uk @dw3st0n I’ve got the same issue.. any resolution or is it a case of cancel with BT and resubscribe direct with Microsoft? Being passed from pillar to post

  • BenThompson_1
    Ben Thompson (@BenThompson_1) reported

    @EE Definitely not watching anything on @btsport because it’s been 3 weeks and you can’t fix it 🤬

  • MiniMaxMan
    Paul (@MiniMaxMan) reported

    @scottnicholls78 @SpeedwayGP @btsport Only downer is that, once again, any first time TV viewers looking in will have left after the first few heats, they'll never look in on speedway again. Is it not possible to have junior races to get the track 'warmed up'? So many potential new fans lost to the sport.

  • chriscol6765
    Chris (@chriscol6765) reported

    What a fecking joke @bt_uk are. Crap service crap tech. And I'm stuck in this fecking contract!!!!!!!

  • matthutho
    Dr Matthew Thorne (@matthutho) reported

    @bt_uk She's moved house, all she wants is someone to phone to sort out her service. BT have now phoned and Lisa is in the process of trying to speak to a manager...can't imagine that will happen.

  • matthutho
    Dr Matthew Thorne (@matthutho) reported

    @bt_uk It's fine Lisa will get a call back when the order is cleared and then she's going to cancel her BT account...

  • HammerCosplay
    Hammer Cosplay (@HammerCosplay) reported

    @bt_uk Spoke on live chat but customer assistant was as much use as a chocolate tea pot no helpful information was given

  • phillip28516565
    phillip gray (@phillip28516565) reported

    @bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,

  • TurboRiderZ
    Tony1 (@TurboRiderZ) reported

    @bt_uk @bt_uk can you tell me how the heck the Bt engineer connected the Bt Router without the Adsl Flter??? I tried to connect the Adsl Filter gues what It Doesn't Work At All,without the Adsl Flter the Router makes noise, no wonder I get 8mb dial-up speed