BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Waltham Abbey, Loughton, Chelmsford and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Abbey |
||
| Loughton |
Wi-fi | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dyer
(@ScottyDyer3) reported
**** sake. Turns over to BTsport. First thing is they're trying to do is get Ralph to United 😴😴😴 #saintsfc
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Sue McKay
(@suzetta69) reported
@bt_uk Can't get through to your retention team due to the fact we need to put our landline number in and as you have shut our landline down then my partner's account with you is not being recognised. Have you a contact no. for retention team? Thanks.
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Ricky
(@Ric_CryptoNvest) reported
@bt_uk I am your customer for your overpriced broadband
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Mike Lashmar
(@mlashmar77) reported
@bt_uk Hi BT - I’ve been chatting to your online customer services as I need to send a letter/email of complaint & claim compensation. I keep being lied to and given false email addresses. Could you please send me a correct email address please.
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Sophie Allinson ⛱
(@sophieallinson) reported
I swear, since paying for @btsport they’ve dropped all decent live events. Total waste of money, just want to cancel 😫
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Alan Cook
(@skionHeads) reported
@bt_uk I had max hd and you set about deconstructing it by removing the channels one by one. Never again
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Liam 🍀
(@l10ant91) reported
Ralf needs to go, Ole would have done better at this stage. Scholes “it’s been a bad 6/7 months”? Try years! Btw Pochettino isn’t the answer. United need consistency, his Spurs career shows he doesn’t have that. His PSG reign shows he cant handle big ego’s #BTSport #ManUtd #MUFC
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Ross
(@rossharvey1) reported
@mrjakehumphrey @ManUtd As you're on about a lack of quality Jake, can you have a word with @btsport in regards to paying 25 bar a month when your apps are garbage. Cheers 👍
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mark spurgen
(@marspu) reported
@bt_uk Thanks Sharon - I'd like BT to treat prospects with more respect - why ask for my post code at the start, offer something you can't deliver and then fail at the last step?
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Matt Hickson
(@matthicksonsfc) reported
‘Let’s hope #saintsfc tire a bit and United can go on and get 2 or 3’ ******* @btsport you wanna be any more biased?