BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 01/15/2025 07:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Bishops Stortford, Great Dunmow, Harlow, Buntingford, Waltham Abbey, Epping, Loughton and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomBishops Stortford Phone
United KingdomGreat Dunmow Phone
United KingdomHarlow TV
United KingdomBuntingford TV
United KingdomHarlow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markcduffell Mark Duffell (@markcduffell) reported

    No @bt_uk Wi-fi for a week in our house but seems they were just warming up. Now Openreach have cut off the Wi-fi to the entire street. No warning and no clear time for it to be back on. BT really leads the way in crap #CustomerService. Appalling

  • TheKingDrogba_ 👑 (@TheKingDrogba_) reported

    @bt_uk Why are my speeds so low and my ping so high please help.

  • AllenHeard Allen Heard (@AllenHeard) reported

    So the @bt_uk and @EE saga continues, EE won’t replace faulty item over 30 days as its manufacturer problem, even though it’s still in warranty, BT won’t replace as I didn’t purchase it from them. @MarcAllera can you help?!

  • SuzannaJackson1 Suzanna Jackson (@SuzannaJackson1) reported

    @LymoTweetUp @bt_uk Dear BT, Shirley won’t see #Saintsfc if you don’t help her today. Difficult.

  • jockkkk Siobhan Walsh (@jockkkk) reported

    I flirted with the idea of moving to a rolling contract with @btsportfootball last night. £29 a month I can deal with but a £35 set-up fee? Nope, you're alright. Here's your problem @btsport : someone who can afford it doesn't want to pay it.

  • LymoTweetUp #LymoTweetUp 💚 (@LymoTweetUp) reported

    @SuzannaJackson1 @bt_uk Thank You for your support in this difficult time Suzanna 🙏 I haven’t been able to do my @thebodycoach work out either 😫

  • inwils 🤓 Inwils 🎲👨‍💻🎮 (@inwils) reported

    Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk

  • tamasine Tamasine Ennion (@tamasine) reported

    @bt_uk hi, I am having constant problems with my Sky Q box disconnecting from the network. A fix seems to be to switch off smart setup, but the option doesn’t seem to be in the hub manager anymore. Can you help? I have a smarthub 2. Thanks

  • elizabethpawle Elizabeth Pawle (@elizabethpawle) reported

    @bt_uk hello BT! Our phone and internet are down (a wire has fallen and is in the road) but we’re having trouble speaking to anyone at BT. We’re homeschooling and this is a disaster, please please can you help us? Thank you!

  • DineenNick Nick (@DineenNick) reported

    @jwmurphy @bt_uk Under the Universal Service Obligation BT is obliged to maintain loads of boxes. BT wants rid of most as people just don't use them but they're stuck with then. Sadly the KX ones are ugly compared to the K2.