BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Chelmsford, Waltham Abbey, Hoddesdon, Bishops Stortford and Chipping Ongar.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Waltham Abbey |
Internet | |
| Chelmsford |
Phone | |
| Hoddesdon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
-
sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
-
Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
-
Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
-
Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
-
Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
-
Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
-
Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
-
glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
-
Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
-
steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
-
Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
-
steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
-
Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
-
⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
-
Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
-
Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
-
Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
-
Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
-
Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
-
Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Cyril Matvech
(@Cyril_Matvech) reported
@bt_uk Thank you Claire C. The local engineer seeing the poor internet suggested rewiring inside the house at our expense, moved the modem upstairs and Ethernet cables the TV. Then he replaced the Twisted copper pair from the pole to master socket. It got worse. Will DM you in gratitude
-
Charley
(@IanCharmi) reported
@bt_uk It is OK, I have worked it out. The call wasn't the BT text messaging service, it was a Spam number as well.
-
Gareth Edwards
(@doctor_gedwards) reported
@bt_uk I’m now getting texts telling me an engineer is coming to install on the 29th. They already installed it!! It just needs activating!! It should take two minutes. What is wrong with @bt_uk and @OpenreachHelp ? Awful service, clueless.
-
Ollie Watts
(@OllieWatts96) reported
@bt_uk I purchased a sports month pass yesterday after a long break and set to now miss a second night of Champions League all because your password reset isn’t sending the pins/link to do so - so I can’t get in. Absolutely ridiculous that it’s taking this long to fix…..
-
zoë 🌼
(@zoev_hill) reported
@bt_uk already want to cancel my account and haven’t even received my broadband box from you…
-
Somesh Maurya
(@MauryaSomesh) reported
@bt_uk Hello!! Any update on the fix? It has been more than 24 hours now
-
Martin Bailey
(@mbaileysafc) reported
@btsport Iv download the bt sport player for my laptop but I'm not able to login. It saying my login details are not correct but I'm using the same login details online and my phone and login in fine can you help please.
-
Caroline
(@Choille1) reported
@btsport It is getting worse and worse and worse. Just travelled 40 mile round trip to be told by Hilda of Stockport that we cannot get call divert. Someone in the household with serious health issues. This has gone on for two months now. A/C is C Robinson. Phone NO: 01854633301 IV232QY
-
Kojo Carl ⒸⓈⓆⓊⒶⓇⒺⒹ
(@c_sqrdd) reported
@bt_uk Can you sort out your series link recording on all programmes ASAP? Set UCL matches to record on @btsport and found my planner full of everything related to Champions League! Never had this problem with @SkySports! 😫🔫
-
Emma Al-Ausi
(@emma_coldwell) reported
Broadband fault for 6 months. Refusal to help unless you pay more for a service you don’t receive. Nice one @bt_uk 👏🏼 👏🏼 👏🏼 #incompetent #BT #broadbandouttage