BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 01/27/2026 06:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey and Loughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomWaltham Abbey E-mail
United KingdomLoughton Wi-fi
United KingdomChelmsford Phone
United KingdomHarlow Internet
United KingdomChelmsford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lhasadreams Adrian Daniels (@Lhasadreams) reported

    @charlie79a @bt_uk I pay for their top level 900meg broadband and they don’t seem to get the fact that mid term contract increases do nothing but leave a bad taste. Sky and other vendors will be rubbing their hands together, several have emailed me! Roll on Jan when I can leave BT!

  • millar_leon Leon Ashley Millar (@millar_leon) reported

    @UswitchHelp awful customer service I have received after requesting a reward card from my broadband order you told me to go to @bt_uk they told me to come back to you please live Upto your promises and process the £90 reward

  • FordDawe Borice de Pfizer Johnson & Johnson (@FordDawe) reported

    @bt_uk Your radio commercial on “WiFi Rage” is so awful it sends me into a commercials rage.

  • TonyMinchin Tony Minchin (@TonyMinchin) reported

    @paullewismoney @bt_uk I switched to them 3months ago, due to being cheaper than Sky. 10% increase almost straight away. And tied in for 2 years. They are crooks. For the first 3 days of service I had no broadband and had to work off my hotspot, which cost me £30 in data. They have never paid me back

  • StreamsTizzy Tizzytam (@StreamsTizzy) reported

    @evilscotsman_84 @bt_uk At the moment they have not changed it -- Honestly starting to wind me up - they said the Mini Hub would get me through yet that can give me 1 Down and 0.3 up most of the time

  • GoldishCJ Campbell Gemmell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🇦🇺🤗🤪🥸 (@GoldishCJ) reported from Cambusbarron, Scotland

    @paullewismoney @bt_uk This dangerous reduction in service has already been rolled out across lots of us, Paul…with no choice and no benefit.

  • mnnklllnn mnnklllnn (@mnnklllnn) reported

    @btsportcricket @btsport Sir, I'm preparing for the university exam, but I'm out of money, I'm looking for a part-time job, but I haven't found it yet. I don't want to be a burden to my family, can you help? I'll pay when I find a job, sir, I promise.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported

    @bt_uk @yahoomail Hi. Got a new macbook. Trying to set up my yahoo mail. Tells me I need a code which will arrive by email. Codes never arrive. Is there a number I can ring please to sort this out.

  • clarkydpimp Adam Clarke (@clarkydpimp) reported

    @bt_uk Hi, I have been trying to get BT to delete all data you store for me as a previous customer under my right to erase but can not find an email address and your telephone reps are clueless on this topic, please advice?

  • AmazonSage Louise Colman (@AmazonSage) reported

    @OpenreachHelp @bt_uk still no phone after 15 days - with a noncommital date to have it back up on day 19 (the 3rd date). No mobile signal there so been in total comms lockdown. My mother is waiting for a call from her doctor. Which she cant get! How is this OK?