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BT (British Telecom)

BT (British Telecom) outages and service status in Hatfield Heath, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Hatfield Heath, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Wi-fi, and Phone.
  • 50% E-mail (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Ware, Chelmsford, Bishops Stortford, Buntingford, and Waltham Cross.

CityProblem TypeReport Time
Ware E-mail 9 days ago
Chelmsford E-mail 9 days ago
Bishops Stortford Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • sooze74
    sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • curli
    Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • pablosandajan
    Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • Enge21
    Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • StuckUpSteve
    Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • Illtydeyes
    Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • jackdiakou
    jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • MarionPettet
    Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Terrybirse
    ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • DodgsonStuart
    Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • RWheelhouse1
    rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England

    @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • chrisroy89
    Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • _AndyDP
    Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

  • VibeFitnessWare
    ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

  • jaysta1979
    J (@jaysta1979) reported

    @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

  • bigdaddymills1
    Andy (@bigdaddymills1) reported

    Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm

  • jonboy_103
    john littler (@jonboy_103) reported

    @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?

  • LandladyClaire
    Claire Pulls Pints (@LandladyClaire) reported

    @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

  • IsItAnyWonder1
    IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

  • paulineh57
    pauline hodges (@paulineh57) reported

    @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk ive been without internet since early last night now, can you please help

  • jb0332
    jpb0332 (@jb0332) reported

    I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk