BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey, Loughton and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Waltham Abbey |
||
| Loughton |
Wi-fi | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Cat
(@FloopyDoopy10) reported
@PeterStefanovi2 @bt_uk are you mad? If your staff need food, they are not being paid enough. You can dress it up as a community pantry like some free cafeteria, but unless you're employing babies, that's not really true either. Sort your **** out!
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Chuklz70
(@Chuklz70) reported
@TheRunningManZ @OpenreachHelp @bt_uk Having an outdated Rural ISP that often drops signal and/or they blatantly throttle us, I am 118 & 1/2% sympathetic.
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Gerry 🏴🏴🆎️🔴⚪⭐⭐
(@GerryinAberdeen) reported
@Lawlor1John @bt_uk I was a BT customer until earlier this year. I now have full fibre broadband with @ConvergedComms for less than I was with BT. Infinitely faster than BT and I've kept my landline number for nearly £5 a month less.
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Jacob Watkins
(@JakeWatkins89) reported
@bt_uk a month on and still no service - why is it impossible to buy something from you? Cancelled orders, broken promises, wasted days waiting for engineers… and still no broadband. It’s impossible to work like this!
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Kayleigh Bowers
(@KayleighBower14) reported
@bt_uk so despite a 45 min phone conversation LAST WEEK to confirm details, you have decided to disconnect my Internet the week BEFORE I move house.. yet have the reconnection date for the day I do move, NEXT week. Now told it can't be reconnected until we move.. AWFUL COMPANY.
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Helium 🇬🇧💂#IIHFWorlds
(@helvijsO) reported
@TheRunningManZ @OpenreachHelp @bt_uk I had a similar issue with Sky recently. You should ask them to credit your account for all the losses as they cut off your income resource for no reason basically. Letting it slip away will not give them a good lesson to train the engineers and improve the services in general!
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john suffok charter
(@Johnsuffol) reported
@bt_uk hi i have reported 2 damaged phone boxes via customer services and received no response ..Who do i contact about this please
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Rob Malloy
(@RJMalloy88) reported
@WorkTheSpace @bt_uk I had engineers come and check the line indoors, but it wasn't until they checked the outside line that they found the issue
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Josh Taylor
(@Joshhttay) reported
@btsport you a bunch of sell outs. Pay your employees a good wage while you make billions. Will cancel tomorrow
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SVish
(@SapnaVishwanath) reported
@bt_uk Network is down again within a week. In North Swindon. Please sort it out