BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Broxbourne, Loughton, Stansted Mountfitchet, Waltham Abbey and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Broxbourne |
Phone | |
| Loughton |
Wi-fi | |
| Stansted Mountfitchet |
||
| Waltham Abbey |
Phone | |
| Chelmsford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt #GSBOUT #COYI ⚒️⚒️⚒️
(@Renvoize) reported
Had a complaint with @bt_uk ongoing for about 2 months. Was told 2 weeks ago they would be refunding the money they owe me, still not in my account. Absolutely disgraceful company. Time to go to the ombudsman
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Shalom Mofos
(@followmeimwise) reported
@bt_uk YOU DONT ANSWER YOUR PHONES. HOW CAN WE CANCEL OIR BROADBAND? ANSWER
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simon alcock
(@simongalcock) reported
Jenas? Simply ******* awful #btsport #nfoliv #forliv
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Helen Ruggles
(@HelenRuggles3) reported
@bt_uk Why do you change the packages leave your disabled with an extra £50 on top to try and cover up your mistakes all week been given the run around !! Mgr calling never does tech team never does Mgr
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Chris Thorpe
(@jaggeree) reported
Well, @bt_uk your automatic fault-diagnosing system is brilliant. Your appointment booking system is however awful. I'm trying to fix my mother's broadband and the appointment options I'm given are on days I can't be here. Would like to speak to a human, please?
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Helen Ruggles
(@HelenRuggles3) reported
@bt_uk If the installation was bad enough this is separate the ceo was great over that sad that he dosent know the way We have treated no Mgr from resolutions has ever contacted me i recon this man blocks all correspondence to see the truth our account has been changed we have no hd
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Jane
(@Burleylass) reported
@teeny_beanie911 @bt_uk Yep, existing customers are treated badly. No problem with the product for me but the prices😤
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Craig_from_t’north
(@Vender2k10) reported
@btsport needing help. BT sport Monthly Pass subscriber, repeatedly getting LP103 error message about having too many devices streaming. I only ever have a max 1-2 devices with BT Sport App on. Why is this continually happening? Not happy at paying £26pm & not getting the service
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ecoHOME
(@ecoGASBH) reported
from
Bournemouth, England
Christ on a bike can someone @btsport please tell that Scouse ******* there are in fact 2 teams to commentate on! He’s as bad as all the box ticking token pundits being forced onto us lately 😤😤
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Sarah
(@Sarah99580267) reported
@bt_uk They won’t speak to us as we are a Sky customer so sky have to make the appointments with you! Apparently coming this afternoon, let’s hope it’s not another wasted day!