BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 01/02/2026 03:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Loughton, Chelmsford, Harlow, Waltham Abbey and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughton Wi-fi
United KingdomChelmsford Phone
United KingdomHarlow Internet
United KingdomChelmsford Wi-fi
United KingdomChelmsford TV
United KingdomWaltham Abbey Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MpleMinotavros Μπλε Μινώταυρος🇬🇷🇨🇾🇪🇺 (@MpleMinotavros) reported

    @bt_uk any chance to get our internet service back any time soon? Half workday lost...

  • maney_glen Glen Maney (@maney_glen) reported

    @SeaCasa1 @bt_uk Ring them Sara. SURELY they must provide some kind of service for people in situations such as yourself?

  • JordanMeyer1994 Jordan Meyer (@JordanMeyer1994) reported

    @bt_uk Absolutely no point dealing with your team - all beyond useless and we’ve been lied to constantly about fix dates. Imagine me showing up to work for three weeks and doing nothing and still expecting to be paid? Surely you have to sort this @OpenreachHelp.

  • whatissleep8 whatissleep (@whatissleep8) reported

    @btbusinesscare @bt_uk I don’t understand how you treat your business clients like this. Months of issues your end only for you now to not answer the phones. I can only assume you’ve broken up for Christmas as there seems to be no one working. Please answer your phones.

  • JoannaJTaylor Joanna Taylor (@JoannaJTaylor) reported

    @bt_uk @theTRUESPEED They are not the only ones affected. An elderly neighbour has their phone number on her 'red panic button'... just imagine if something happened and she needed to press it in an emergency.... doesn't bear thinking about....

  • barry2460d Barry Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@barry2460d) reported

    @SeaCasa1 @bt_uk Isnt there a neighbour or soeone who can help? Whereabouts are you?

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk Well hopefully they tell me it will be up and running tomorrow. Otherwise I will be cancelling the contract. And also leaving EE along with my partner. It's terrible that you guys can't even give me an update tonight. It should have been up and running Friday.

  • jimbobmilne James Rucci O'Brien (@jimbobmilne) reported

    @bt_uk Hi. Why was I charged for a broadband package that was cancelled in the first 14 days, as it was so slow? Thanks. James

  • SeaCasa1 Audible Silence #FBPE Sara Avila #IndyWales (@SeaCasa1) reported

    I can't ffycin connect my new @bt_uk broadband hub cos I can't kneel down & I don't know where all the connectors go! Why can't they just send an engineer to do it. I Should NOT end up in floods of tears cos I can't do it. #disabilityawareness #DisabilityRights

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk Twitter seems to be the only way to get help from you guys. The agents on phone direct me to website, website doesn’t work for me - online chat never connects to an agent…. How am I supposed to speak to you?