BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Waltham Cross, Chelmsford, Loughton, Harlow, and Broxbourne.

City	Problem Type	Report Time
Waltham Cross	Internet	19 hours ago
Chelmsford	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Lily Smith (@LilyMaeSmith_) reported 39 seconds ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Marian Weadick (@MarianEWeadick) reported 53 seconds ago from Enfield Lock, England

  @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

• 
  Andy Phillips (@_AndyDP) reported 4 minutes ago from Bishop's Stortford, England

  @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

• 
  farah says (@Farah_Lou) reported 14 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Marion Pettet 💙 (@MarionPettet) reported 17 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Kim Boylett (@KBoylett) reported 17 minutes ago from Harlow, England

  Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 19 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  Ria Hall (@memyself_n_boo) reported 24 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Mark (@Mark_Hatten) reported 26 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Jay O! (@BeOnTheRocks) reported 27 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  sue (@sooze74) reported 31 minutes ago from Bishop's Stortford, England

  @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 33 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  Chris Roy (@chrisroy89) reported 39 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Marian Weadick (@MarianEWeadick) reported 39 minutes ago from Enfield Lock, England

  @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

• 
  Enge Gray (@Enge21) reported 46 minutes ago from Great Dunmow, England

  @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 49 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  Matt Di'angelo (@matt_diangelo) reported 50 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  farah says (@Farah_Lou) reported 53 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Jay O! (@BeOnTheRocks) reported 55 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  rachel Wheelhouse (@RWheelhouse1) reported 56 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 6 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  The Evolution Of Life (@TEOL85) reported 8 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 13 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  James Sadler (@JSads1983) reported 14 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  moz💤 (@tinnie31) reported 15 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  BARRY (@XBAZAER) reported 17 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  rossdenholm (@rossdenholm980) reported 18 minutes ago

  @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

• 
  John O'Connor (@thereal_JOC) reported 18 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  mark stratford (@stratfordmark) reported 20 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Kevin Scallan (@ScallanKevin) reported 24 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?