BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 03/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Broxbourne, Loughton, Stansted Mountfitchet, Waltham Abbey and Chelmsford.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomLoughton Wi-fi
United KingdomStansted Mountfitchet E-mail
United KingdomWaltham Abbey Phone
United KingdomChelmsford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • MunkeyJim Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • James5Trevor Trev (@James5Trevor) reported from Epping, England

    @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • libbygreg libby gregory (@libbygreg) reported

    @bt_uk I've not had broadband since Nov 13th. I've tried repeatedly to get an update as to when it might be fixed. I've been a customer for over 3 years and am very disappointed with your customer service.

  • gr8changesticks Michael Tutton (@gr8changesticks) reported

    @Sapper851 @bt_uk @SkyHelpTeam According to BT an hour ago, their suppliers said ‘repair would be on the 24th’. But looks like it’s now back. Good news but appalling customer comms.

  • reddavis Red Davis (@reddavis) reported

    @danniroo @bt_uk Hey! Larkhall area too? Mines been down since 2ish. Have been told it should be fixed by 8pm 😭

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • cxvemxn17 Mustafa 🇪🇬 (@cxvemxn17) reported

    @bt_uk The Internet disconnecting, very slow and everyday it's like this? I'm on halo for a reason but yet no change

  • zakrules123 zak chapman (@zakrules123) reported

    @bt_uk The issue is my postcode isn’t coming up when trying to purchase. I’ve tried to contact openreach but they’ve been far from helpful

  • Buffyfan7 Nik (@Buffyfan7) reported

    @bt_uk Why doesn’t the person that broke it fix it? They are literally parked outside my house. Why would you let an engineer leave when you know there is a problem

  • brown_ross Ross Brown (@brown_ross) reported

    Managed to notch my 3rd failed visit in 6 days from @bt_uk Openreach....still no broadband, tv or re-arranged appointment. Natalie in Dundee customer service was an absolute legend though and sorted me out from tomorrow in the short term. The customer service has been great 👍

  • LucyByrne_ Lucy Byrne (@LucyByrne_) reported

    Absolutely shocking @bt_uk for 3 weeks I have had little to know internet. Today we have had an engineer come out to tell us that unless we complain enough directly then the issue won’t get resolved. My dad has also been WRONGLY sold an upgrade....(cont)

  • __B0BO__ ЯӨB (@__B0BO__) reported

    @bt_uk Yeah it's a known issue - but looks like it's just been fixed. Going to take credit because it happened right after I tweeted.