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BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, Broxbourne, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 11 days ago
Loughton Internet 13 days ago
Harlow Internet 1 month ago
Broxbourne Phone 1 month ago
Loughton Wi-fi 1 month ago
Stansted Mountfitchet E-mail 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • Terrybirse
    ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • chrissiepepper
    chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • MunkeyJim
    Jim (@MunkeyJim) reported from Broxbourne District, England

    Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

  • KBoylett
    Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • StuckUpSteve
    Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • ColinJohnCooper
    Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • James5Trevor
    Trev (@James5Trevor) reported from Epping, England

    @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • _AndyDP
    Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

  • whitehotlane18
    Voice of the people (@whitehotlane18) reported from Chelmsford, England

    @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveFlatman2
    Steve Flatman (@SteveFlatman2) reported

    @bt_uk For information I just checked my monthly bill and found that BT had overcharged me by about 20% due to some incorrect simple calculations. Not sure how many other customers suffer?? Perhaps you could offer Care to these and also help your billing department with simple maths?

  • 1982Starscream
    Starscream (@1982Starscream) reported

    @bt_uk Hi, the engineer was not able to install my full fibre connection as he said the cable did not extend into my property. He said I would have to wait for the openreach property team to look at a solution and said this could take weeks. Can someone call me to discuss this?

  • johngreenemusic
    John Greene Music 💙 #FBPE (@johngreenemusic) reported

    @BBCSport @skysports @btsport Why are football (soccer) commentators so awful ? When they aren't parroting players names they're telling us the sky is blue or that someone is smiling. IT'S TELEVISION ! I can see FFS. Plus if you're a fan you know the names if not you don't care !

  • tony_sutton
    Tony Sutton (@tony_sutton) reported

    @bt_uk @Shelle02 Sorry for butting in but...water & wires do NOT mix. This needs to be fixed. I'm actually a bit surprised with your reply. It's your job to protect your property from breaking and to ensure it works for your customers who are paying you for your service.

  • DanielVipond
    Dr. Daniel Vipond (@DanielVipond) reported

    @OpenreachHelp Ok, well this is poor of @bt_uk because their call handlers don’t know a thing about it, and say it’s Openreach’s responsibility. Been around in circles... but I fully blame @bt_uk - beyond useless

  • TijoJoy
    Tijo Joy (@TijoJoy) reported

    @bt_uk Need urgent help!! I have ordered a new connection & due to issues with the infra its getting delayed for weeks. Can i talk to someone to arrange something as a temp solution. I'm working frm home & without a connection is been tough. Please advise

  • Jesse58202375
    Jesse (@Jesse58202375) reported

    @bt_uk Am I able to speak to someone about broadband packages as a new customer? I’m tired of being fleeced by @virginmedia as an existing customer 😐😐😐🤜🏻🤜🏻

  • dxjohnston
    daniell (@dxjohnston) reported

    @bt_uk your services are down in my area apparently I was wondering if there’s any updates on the issue. (BT203EQ Bangor Co Down NI)

  • CustomerSpecial
    Customers r Special (@CustomerSpecial) reported

    "..... is scheduled for the 20th May; I'm sorry there's nothing we can assist with in relation to BT Cloud the correct team is dealing and will be in touch." This is a joke yes? I have been waiting since mid April for tech support? @bt_uk @BTCare @bt_global

  • FrancescaKozlo7
    Francesca Kozlowski (@FrancescaKozlo7) reported

    @bt_uk engineer no show today for my elderly Gran. Second time in 12 months engineer say they are coming to fix landline and don't show up. Who do I contact?