BT (British Telecom) service status in Hatfield Heath, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hatfield Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, Broxbourne, and Stansted Mountfitchet.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 13 days ago |
|
Loughton
|
Internet | 14 days ago |
|
Harlow
|
Internet | 1 month ago |
|
Broxbourne
|
Phone | 1 month ago |
|
Loughton
|
Wi-fi | 1 month ago |
|
Stansted Mountfitchet
|
2 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Emma Stone Sports Therapist🦸🏼♀️ (@EmmaStonePT) reported from Enfield Lock, England@dannzy1 @bt_uk very slow all week 👎🏻
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandCan you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandI ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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lee jones (@jonesy23) reported from Chelmsford, England@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Rob (@Whiskybob77) reported from Standon, England@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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jackdiakou (@jackdiakou) reported from Enfield Lock, England@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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farah says (@Farah_Lou) reported from Loughton, England@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Pablo Sands (@pablosandajan) reported from Enfield Lock, England@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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sue (@sooze74) reported from Bishop's Stortford, England@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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farah says (@Farah_Lou) reported from Loughton, England@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lucyinthesky (@alex123abcd) reported@bt_uk down again. Red band of death on router. Nwest.
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Anne Graham (@AnnaGra65143872) reported@bt_uk Day 27 since BT trashed my drive instead of laying cable down flowerbed. No accountability. Loose cable. Open duct. BT incapable of dealing with this.
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wesecureu (@wesecureu) reported@bt_uk Dad was on working 40/10 service. Was missold fibre, has less phones and rubbish wifi but pays 3x more. Frustration does not come close
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Mani Raziani (@Mani_Raziani) reported@bt_uk @MoneyTelegraph I have tried to speak with your customer services team several times to understand why the speed is now lower and get this fixed, but I am not getting helped. I have had occasions where service people have hang up on me; I was promised somebody would call back,
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MichpixLondon (@MichpixLondon) reported@alex123abcd @bt_uk Their app, website & broadband login are all off. Rang 151,left mobile number so could test landline, it rang back within mins, telling me option this, option 1 for update,to tell me they're bloody opening hours!!! @bt_uk are a joke! Still waiting on a refund from last time off!
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DaisyLove (@DaisyLo14919495) reported@bt_uk Wish you would let us know when you are doing “work” on the network. Some of us rely on you so we can do our work! Been down for an hour now. I pay £200 a quarter for this. Connection drops out etc time for a new provider I think!!!
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I'm back! So internet started to lose connection. Rang BT. Were meant to ring back about making an appt with an engineer. Didn't. But connection came back for a good few hrs. Now hub is a solid orange & BT website doesn't recognise my login details. Can u tell me what this means?
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wesecureu (@wesecureu) reported@bt_uk Correct, existing BT service upgraded.
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wesecureu (@wesecureu) reported@bt_uk The cooling period never covered the time to see a working service. Still no working security camera. Shame on BT
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Relent (@relentlezz13) reported@bt_uk I've been given a code but it doesn't work, any help with this?