BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Chelmsford, Waltham Abbey, Hoddesdon and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Waltham Abbey |
Internet | |
| Chelmsford |
Phone | |
| Hoddesdon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Jay O!
(@BeOnTheRocks) reported
from
Chelmsford, England
@bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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The Unknown Soldier
(@savemefriend16) reported
I enjoy the Champions League Goal Show but two things that is incredibly annoying; 1 one of the guys commentates on games live as if he’s watching a replay, super annoying and 2 they transition between goals in games way to slow! #ChampionsLeague on #BTSport | @btsportfootball
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ricko
(@Tennesseerick) reported
Anyone else trying to watch this on crap #btsport Pathetic, advertisements for their movies interrupting live game !!!!! #UCL
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Tony Cox
(@tonycoxind) reported
My campaign of disdain for Steve McManaman continues….he really is the most awful pundit there is. . #ACMLIV #LIVACM @btsport @ChampionsLeague
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TL
(@TL1320) reported
@bt_uk can you fix your PS5 app please it’s a joke!
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Darlink 🔗
(@profKayW) reported
@Hopkins_Alison @bt_uk BT has a very poor track record in my area … they can’t compete with the requirements of modern household
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Peter Finn
(@mickeyfinn47) reported
@bt_uk want to upgrade my mobile SIM plan to Black Friday deal. Online journey won’t allow. Contact centre can’t help. Not happy!! Need to sort before deal ends! Today would be good!
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Matthew Lumby
(@MatthewLumby) reported
@btsport Here we go. Six weeks of terrible BT coverage and all night betting adverts. Somehow even messed up the sound right at the start. #Ashes
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Mug_of_beans
(@BeansMug) reported
Days after 6-day power outage, elderly parents informed by @bt_uk their copper landline to be replaced by VOIP this Dec. VOIP needs home elec, copper doesn't. Future long power cuts will leave elderly people completely isolated. Where r the mitigations BT, @Ofcom, @CommonsDCMS?
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Ricks
(@Ricks41702158) reported
Ashes time !!!! Weather is horrible ! Electric fire on Cuppa in my hand Curtains closed Buzzer off Blanket on sofa. Give us the cricket @btsport #TheAshes Come on England @englandcricket
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5teenagekid dad
(@5teenagekidDad) reported
wtf #ashes on BTsport ! what a bunch of wasters ECB @bbctms it is then