BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Harlow, Waltham Abbey and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Waltham Abbey |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nerdometer
(@TheNerdometer) reported
@bt_uk Hello, I am still trying to buy the Jake Paul event and you guys have done nothing to really help me sort this, it comes up only as Jake vs Tommy and it doesn't work... FOR CRYING OUT LOUD lol
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larachi
(@larachi70385294) reported
@bt_uk “please , I need some details for privacy, are you the responsible for the account? Can you please give me the code that you received by email to confirm your identity?” Well, you just cancel my broadband, because of someone else not connected to me. All my cameras are off ,
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Calvin 'Emeka Onwuka
(@CalvinEmeka) reported
The damage @bt_uk broadband has done to my weekend is incalculable. Speed went from 20mg to less than 2mg! Can't stream anything. Took me 25mins to upload my Podcast of 54mb. Engr won't come till Monday.
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Xavier Sprocker
(@2plus3times5) reported
@bt_uk Nope... bored of talking on the message thing re this... excuse after excuse... Just letting people know they're not alone... Oh thanks for taking by direct debit yesterday when I still have no service... Still waiting for the compo promised after the digital switchover fiasco.
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Venicebluejay
(@beckenhamhaze4) reported
@bt_uk It says they are reying to fix a problem and they cannot give an estimated time for when it will be resolved. I will check later and DM my account number thanks
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Lewis McDermott
(@McDermott001) reported
**** @SkySports @btsport HOW CAN YOU CLASS SOMETHING AS A HANDBALL WHEN IT EVEN TOUCH IT ******* BIASED TOWARDS THE TOP 3 MUCH
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Venicebluejay
(@beckenhamhaze4) reported
@bt_uk They say that they are trying to fix a problem but cannot give an estimated time for it to be resolved. Will check later if it works otherwise i will DM my account number. Thanks
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larachi
(@larachi70385294) reported
@bt_uk i don’t have security camera on , no telephone, no internet on the computers , no internet on the tablets, my business is having trouble because of you unprofessional! Also I have conversations and proofs where you say that it was your fault , that you get wrong … but nothing..
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Venicebluejay
(@beckenhamhaze4) reported
@bt_uk My internet is still down. I will DM my account and phone number. I need it up and running asap.
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Steve Williams
(@bgste) reported
@bt_uk Six months of issues! Continuous DNS server error, three engineer visits, countless calls in to your repair team and I’m still stuck with this problem. This is beyond a joke!