BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 11/28/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Chelmsford, Waltham Abbey, Hoddesdon, Bishops Stortford and Chipping Ongar.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomChelmsford Wi-fi
United KingdomChelmsford TV
United KingdomWaltham Abbey Internet
United KingdomChelmsford Phone
United KingdomHoddesdon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexManx3 Alex Manx (@AlexManx3) reported

    @UnbiasedViews21 @bt_uk @GordonBrown I don't think it is really. A few hurty words never did anyone any harm. Bigger things to worry about for most people.

  • Sakif_Rooney sakif hossain (@Sakif_Rooney) reported

    @bt_uk @MarcusRashford Marcus Rashford MBE had a game to forget as Manchester United failed to register a goal against Arsenal at the Emirates Stadium this evening. gary said on against crystal: His touch in the second half has been awful. He can’t control the ball if it comes to him at the moment.”

  • RobertClark125 Robert Clark (@RobertClark125) reported

    @bt_uk A slight problem has cropped up. I've received the email to verify my email address, but when I click the button, it says it can't open it. What can I do, as I have to verify the address to get regular hope united updates.

  • cherydenne ☕️ (@cherydenne) reported

    Pls fix ur donkey *** WiFi @bt_uk literally been sat here for an hour trying to sort ur **** show of a broadband out

  • KrondstadtBaker Thomas Baker (@KrondstadtBaker) reported

    @thewardog1235 @bt_uk @MarcusRashford Shur ******** up moron.

  • EmmaXxx97 Em (@EmmaXxx97) reported

    @bt_uk @BTGroup Day 18 without Internet - BT have now supplied us with a 4g hub which they initially said they dont do. The hub is useless considering I live in an apartment with concrete floors so 4g signal is rare. The hub cuts out every 30 minutes on the dot which is great!

  • seaghanMK2 Seánie 🥊 (@seaghanMK2) reported

    @bt_uk No all ok. Speed 150. Recent letter saying that our phone service will soon be switching to the back of the hub, was worried it might not work. It hasn’t helped by an idiot openreach engineer outside telling us we are not on full fibre when our contract clearly says we are.

  • 232drpepper 232drpepper (@232drpepper) reported

    @Mehan98 @bt_uk Its nothing on your end, its just BT themselves being sh*t. The last week my wifi has gone down for hours every night and loads of people are experiencing the same thing

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • IAreGambit Miguel 🤘🏻 (@IAreGambit) reported

    @bt_uk I seem to have constant issues with the Fibre broadband, now my BT HUB is showing a solid orange light. I’ve tried everything to make it work, and nothing. For what I pay a month the service is garbage.