BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Hoddesdon, and Bishops Stortford.

City	Problem Type	Report Time
Harlow	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Jack Horrey (@JackHorrey) reported 2 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  rachel Wheelhouse (@RWheelhouse1) reported 3 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Matt Di'angelo (@matt_diangelo) reported 6 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  steven lubke (@stevenlubke2) reported 9 minutes ago from Harlow, England

  @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

• 
  Rob (@Whiskybob77) reported 12 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  @kingericy (@AgyEric) reported 14 minutes ago from Sawbridgeworth, England

  @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

• 
  Hayls Teeney (@HaylsTeeney) reported 15 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Mark (@Mark_Hatten) reported 22 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Neil Wilson (@wilson_76) reported 22 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Mark (@Mark_Hatten) reported 23 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Lily Smith (@LilyMaeSmith_) reported 27 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Ria Hall (@memyself_n_boo) reported 28 minutes ago from Enfield Lock, England

  Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

• 
  Right Here Right Now.... (@jta1497) reported 29 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  farah says (@Farah_Lou) reported 31 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Dr Linda Duffy (@sportspsycoach) reported 32 minutes ago from Epping, England

  I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

• 
  sue (@sooze74) reported 38 minutes ago from Bishop's Stortford, England

  @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

• 
  chrissie pepper (@chrissiepepper) reported 43 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Joshua Hodge (@audioprogrammer) reported 44 minutes ago from Bishop's Stortford, England

  @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

• 
  ViBe Fitness (@VibeFitnessWare) reported 51 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Darren (@howiesway) reported 52 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly (@holby_fan) reported 6 minutes ago

  I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

• 
  northern monkey (@StephenR27465) reported 7 minutes ago

  @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 9 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Kev Kirk (@kevkirk76) reported 9 minutes ago

  @btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.

• 
  Vince (@vinc3h4ll) reported 9 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years

• 
  Nikki (@Nikki_Lou1922) reported 10 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Andy250 (@Ministryofmess) reported 18 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Kevin Chubb (@swanseagas) reported 18 minutes ago

  It only took @bt_uk 14 days to fix the broadband we pay them to provide. And it lasted a good 9 hours before it stopped working again. We should be grateful really. Incompetence on an industrial scale. Bravo. What a shambles.

• 
  Rod Robson (@rodrrobson) reported 20 minutes ago

  @bt_uk the hub is on orange. Can't report the fault as page not working

• 
  Justine Clement (@JustClembo) reported 21 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet