BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Hoddesdon, Bishops Stortford, Ware, and Chelmsford.

City	Problem Type	Report Time
Harlow	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Ria Hall (@memyself_n_boo) reported 22 seconds ago from Enfield Lock, England

  Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

• 
  Pablo Sands (@pablosandajan) reported 3 minutes ago from Enfield Lock, England

  @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

• 
  Rob (@Whiskybob77) reported 6 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Andy Phillips (@_AndyDP) reported 9 minutes ago from Bishop's Stortford, England

  @btsport commentary #Sickening to listen to feeling sorry for poor old #Spurs and their injury issues🙄🙄🙄🙄😬😬 #CRYTOT #motd

• 
  rachel Wheelhouse (@RWheelhouse1) reported 10 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Steve Atkins (@StuckUpSteve) reported 10 minutes ago from Enfield Lock, England

  @btsport woman commentary doesn’t work , please stop it it’s Shit

• 
  Voice of the people (@whitehotlane18) reported 11 minutes ago from Chelmsford, England

  @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

• 
  Colin Johnson (@CGJ1973) reported 15 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  ViBe Fitness (@VibeFitnessWare) reported 19 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Darren (@howiesway) reported 22 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Jay O! (@BeOnTheRocks) reported 22 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  Marion Pettet 💙 (@MarionPettet) reported 31 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  @kingericy (@AgyEric) reported 35 minutes ago from Sawbridgeworth, England

  @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

• 
  Mark (@Mark_Hatten) reported 45 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 45 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  Lily Smith (@LilyMaeSmith_) reported 46 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Joshua Hodge (@audioprogrammer) reported 52 minutes ago from Bishop's Stortford, England

  @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

• 
  farah says (@Farah_Lou) reported 54 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Chris Roy (@chrisroy89) reported 56 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 59 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wendy Holden (@wendholden) reported 6 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Si (@SimonHealey73) reported 6 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  ABC (@charl32647) reported 8 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 9 minutes ago

  Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

• 
  Tod ◣ ◢ (@tod1877) reported 9 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  JAH (@JAH59) reported 11 minutes ago

  @bt_uk I want to make a complaint

• 
  Alan Swanson (@Haggisguy) reported 11 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Karla (@SaffyBun) reported 13 minutes ago

  @bt_uk Hello, I can only find phone numbers to contact customer services. I cannot call, I need written communication. How can I contact someone in writing about TV? It's ridiculous how difficult it's become to manage my account online now.

• 
  Chris Dawson (@ChrisCharlesD1) reported 13 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  Janey Sinnett (@JaneyJaney77) reported 14 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help