BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Waltham Abbey |
||
| Loughton |
Wi-fi | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nafisa Choudry
(@nafisa_choudry) reported
@bt_uk Nope. I had an engineer visit booked. On your track your repair. It shows engineer has been. Which is most certainly not the case. I want to cancel my order with you.
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🇪🇺 Writer in Pyjamas
(@GirloftheN) reported
Dear @bt_uk I’ll never subscribe to anything called BritBox.
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Dave Thomas
(@tunneldave) reported
@beckers1000 @btsport I'm going to subscribe to their app when MotoGp starts up and then cancel at the end of the season
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Laura
(@PeachyPr1nce55) reported
@bt_uk my parents are without broadband & a phone line since last Wednesday. I am hating that they are vulnerable at home,can’t watch any shows on Netflix etc, I struggle to contact them with no phone line. (Mob signal is not always reliable) BT are not giving them answers! Help!
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Vincenzo Franco
(@vmfranco92) reported
@bt_uk raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!
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Sian
(@sianthomaas) reported
@bt_uk WiFi isn’t working and flashing pink. Is there an issue in the edinburgh area? Help needed. Lockdown with no WiFi is not fun.
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Mark Adams
(@2Markdavid) reported
@bt_uk I would like to end my broadband service with you. Can I do this on line?
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samyacook
(@samyacook1) reported
@bt_uk Our landline is not working, and our broadband keeps breaking up. We talked to Adam at Customer Services. He told us that we would need a visit from an engineer, but we lost the connection to him. Can you help us book an engineer's visit?
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TrevalganHolidayFarm
(@TrevalganFarm) reported
@btbusinesscare Would not advise anyone to use BT, no customer care and they change their tariff to suit them even in a so called contract!! #useless #noidea #customercareless
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Jess
(@_JessMcM) reported
@bt_uk I just got a call from my very upset+confused 83yo grandma. She rang BT up to cancel her contract and instead they upsold her on extra services, adding £50 to her bill. Disgusted your advisor took advantage. She doesn't know how to resolve, please can you help me do so?