BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 01/17/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey, Loughton and Harlow.

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City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomWaltham Abbey E-mail
United KingdomLoughton Wi-fi
United KingdomChelmsford Phone
United KingdomHarlow Internet
United KingdomChelmsford Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fayedicksonxo 𝐅𝐚𝐲𝐞 𝐃𝐢𝐜𝐤𝐬𝐨𝐧 🖤 (@fayedicksonxo) reported

    Having no ends of issues with @skytv and no help from them whatsoever since the beginning of this year. Is @bt_uk TV and good?

  • richard_figg richard figg #vinyl hound MP 🇪🇺 (@richard_figg) reported

    @bt_uk I have an issue with my youview box, it will allow me to record certain channels. More specifically sky channels. Can you help?

  • SSCNapoliCurvaA Darren Insigne (@SSCNapoliCurvaA) reported

    @dazngroup PLEASE buy out @btsport because they are a disgrace. Horrific service

  • nikcorg Niklas (@nikcorg) reported

    Ok, I've now attempted to fill in the form *manually* three separate times and all I get is " Please ensure all required information is complete." Looks like @bt_uk really doesn't want me as a customer.

  • iBaz1977 Ian (@iBaz1977) reported

    @bt_uk any idea why my mobile signal has been so rubbish all week ?

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @bt_uk I know but as I explained hours ago, until then our agreed workaround is to take the Ethernet cable out of the main router to force it into the 4G. This solution has worked in the past when connection was unstable. Still need an answer please because we won’t be able to connect

  • Cruss_Nick Cruss_Nick (@Cruss_Nick) reported

    @btsport turned in to watch the football but I’m watching #diypundit has to be the worst thing I’ve ever seen on tv. Why is the actual point of it? Utter garbage!

  • stepbar Stephen Barnes (@stepbar) reported

    Isn't it funny how you can call @BT_UK to request a new service and get answered in less than 1 ring, yet when I phone to cancel my RUBBISH broadband (<2Mbps) I have to hold for over an hour? Weird!

  • ZenergyMusic Zenergy Music (@ZenergyMusic) reported

    Wow, the difference between the volume of the adverts and the Europa League football on @btsportfootball @btsport is stupid and more than a little annoying #Ads #LEGLEI

  • thisnorthernboy Rob Turpin (@thisnorthernboy) reported

    @bt_uk Struggling to get answers about a fault. Can you help?