BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Hoddesdon, Bishops Stortford, Ware, Chelmsford, and Buntingford.

City	Problem Type	Report Time
Hoddesdon	Internet	2 days ago
Bishops Stortford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Right Here Right Now.... (@jta1497) reported 11 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  sue (@sooze74) reported 12 minutes ago from Bishop's Stortford, England

  @cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 15 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  Kim Boylett (@KBoylett) reported 18 minutes ago from Harlow, England

  Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

• 
  Steve Atkins (@StuckUpSteve) reported 18 minutes ago from Enfield Lock, England

  @btsport woman commentary doesn’t work , please stop it it’s Shit

• 
  Marion Pettet 💙 (@MarionPettet) reported 25 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Hayls Teeney (@HaylsTeeney) reported 25 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Bond Media™ (@bondmedia) reported 26 minutes ago from Enfield Lock, England

  @clairyfairy86 @virginmedia @btsport Same issue here!!

• 
  Colin Cooper (@ColinJohnCooper) reported 29 minutes ago from Enfield Lock, England

  @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

• 
  rachel Wheelhouse (@RWheelhouse1) reported 32 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Trev (@James5Trevor) reported 35 minutes ago from Epping, England

  @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

• 
  Theo Theodorou 💙 (@theotheodorou) reported 39 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 39 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  Rowan Richards (@Therockstar111) reported 47 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Darren (@howiesway) reported 47 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  steven lubke (@stevenlubke2) reported 49 minutes ago from Harlow, England

  @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

• 
  Jack Horrey (@JackHorrey) reported 51 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Chris Roy (@chrisroy89) reported 55 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Marion Pettet 💙 (@MarionPettet) reported 59 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  ⚒ Terry ⚒ (@Terrybirse) reported 59 minutes ago from Sawbridgeworth, England

  @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Berni (@BikerBerni) reported 5 minutes ago

  @bt_uk Yet again BT email not working.

• 
  Tom Chapman 🐀 (@TomChap) reported 5 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  Alan Reeve (@AlanReeve2) reported 6 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 14 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  Claire Pulls Pints (@LandladyClaire) reported 14 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  Bilal Ahmed (@Bilalahmadjj) reported 16 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Robbie Swanson (@Robswanney) reported 17 minutes ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Kate (@ManiacSpaniel) reported 19 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  Berni (@BikerBerni) reported 19 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  Andy (@bigdaddymills1) reported 22 minutes ago

  Having an absolute nightmare with @btbusinesscare Had problems since yesterday none of them been without Sevices for 36 hours and been told I’ve just got to wait #dm