BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 03/17/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Broxbourne, Loughton, Stansted Mountfitchet, Waltham Abbey and Chelmsford.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomLoughton Wi-fi
United KingdomStansted Mountfitchet E-mail
United KingdomWaltham Abbey Phone
United KingdomChelmsford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jones_Clouseau Jones Clouseau (@Jones_Clouseau) reported

    @bt_uk So I’m refunded for this non existent service??

  • Jones_Clouseau Jones Clouseau (@Jones_Clouseau) reported

    @bt_uk I have received a new mini hub. My point is… I kept the old mini hub, so I had the saftey net of this Halo service you provide…. You could NOT activate the old mini hub, so I’ve been lied to for the second time. So what exactly does Halo give me for the extortionate amount???

  • MarioCarroll1 Mario Carroll (@MarioCarroll1) reported

    When @bt_uk tell you to fix your interent issue using a product you were never given, so you question the contract you were forced into taking and they hang up.... lucky my contracts up and I can leave.. which cancelling with you was by far the smoothest part of this

  • petergoodwin92 Peter Goodwin 🦐 (@petergoodwin92) reported

    @bt_uk Trying to view my account on BT but it doesn't show anything. The page never loads, please advise

  • liampry0 Liam (@liampry0) reported

    @bt_uk speeds are extremely slow

  • charlene3988 Charlene Rawson (@charlene3988) reported

    @bt_uk Funny that isn’t it. More people taking no responsibility or accountability for the lack of customer service provided to paying customers. To also be put on hold and then cut off 4 times this morning is appalling!

  • llygad_y_nos Daisy デイジー 🌼🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@llygad_y_nos) reported

    If anyone could advise me about writing to an ombudsman I would appreciate it. And if @BBCRadioWales fancy a segment on how impossible it is to get @bt_uk to fix your broadband in rural wales do let me know 👀

  • MatthewWilson84 Matthew Wilson (@MatthewWilson84) reported

    @btsport showing live crap matches before @WWESmackDown is really the worst

  • Jones_Clouseau Jones Clouseau (@Jones_Clouseau) reported

    @bt_uk Ah.. another “deflected” answer similar to all the answers I had with your agents. How about I cancel this Halo service that does not do what you said it would? I am standing by eagerly for another deflected answer… and a corporate line on cancellation policy…

  • adi_00597 aditya🇮🇳 (@adi_00597) reported

    @bt_uk Really sad and unhappy as you are taking 5 days to fix a broadband issue. How to do WFH .