BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Bishops Stortford, Ware, Epping Forest District, and Harlow.

City	Problem Type	Report Time
Chelmsford	Internet	2 days ago
Bishops Stortford	E-mail	8 days ago
Ware	E-mail	20 days ago
Epping Forest District	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Jay O! (@BeOnTheRocks) reported 3 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  Alison Bannister (@curli) reported 3 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Rob (@Whiskybob77) reported 4 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Marion Pettet 💙 (@MarionPettet) reported 6 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Ria Hall (@memyself_n_boo) reported 8 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Kim Boylett (@KBoylett) reported 9 minutes ago from Harlow, England

  Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

• 
  Chris Roy (@chrisroy89) reported 11 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Neil Wilson (@wilson_76) reported 21 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Hayls Teeney (@HaylsTeeney) reported 25 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Matt Di'angelo (@matt_diangelo) reported 25 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Mark (@Mark_Hatten) reported 27 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

• 
  ViBe Fitness (@VibeFitnessWare) reported 31 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Dr Linda Duffy (@sportspsycoach) reported 35 minutes ago from Epping, England

  @TheHenryCheal @bt_uk They have been awful..

• 
  chrissie pepper (@chrissiepepper) reported 49 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Voice of the people (@whitehotlane18) reported 51 minutes ago from Chelmsford, England

  @btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

• 
  Mark (@Mark_Hatten) reported 53 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  @kingericy (@AgyEric) reported 55 minutes ago from Sawbridgeworth, England

  @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

• 
  farah says (@Farah_Lou) reported 58 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  jackdiakou (@jackdiakou) reported 59 minutes ago from Enfield Lock, England

  @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

• 
  lee jones (@jonesy23) reported 59 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (Jim) Naismith (@JHNaismith) reported 6 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Et0nRifle (@TheEtonRifle) reported 8 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  Lesley Talbot (@LesleyT88) reported 8 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  Sem Essessi (@SemiEssessi) reported 8 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Sev (@Sevka_T) reported 9 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 12 minutes ago

  @bt_uk @RedJesus65 Hey Bt what is going on with you guys...the systens are always playing up cant login bad request and cant even raise a complaint as your status says sorry wr cant upload your complaint right now your service and products are awful been a customer for years totally fed up

• 
  jackbwater (@jackbwater) reported 12 minutes ago

  @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.

• 
  Mike Seaton (@mikeseat) reported 13 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  namecantbebrank (@alreetson) reported 16 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  mrchrisjohn (@mrchrisjohn) reported 17 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve