BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Hoddesdon, Bishops Stortford, Ware, and Chelmsford.

City	Problem Type	Report Time
Harlow	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 4 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Ria Hall (@memyself_n_boo) reported 7 minutes ago from Enfield Lock, England

  Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

• 
  Right Here Right Now.... (@jta1497) reported 11 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Neil Wilson (@wilson_76) reported 11 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Marion Pettet 💙 (@MarionPettet) reported 16 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 16 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Chris Roy (@chrisroy89) reported 19 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Marian Weadick (@MarianEWeadick) reported 21 minutes ago from Enfield Lock, England

  @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

• 
  Dr Linda Duffy (@sportspsycoach) reported 26 minutes ago from Epping, England

  I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

• 
  Hayls Teeney (@HaylsTeeney) reported 26 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 31 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Stuart Valentine Dodgson (@DodgsonStuart) reported 32 minutes ago from Stansted Mountfitchet, England

  @bt_uk Thank you. Problem solved. That was good customer service.

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 35 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  farah says (@Farah_Lou) reported 35 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  steven lubke (@stevenlubke2) reported 35 minutes ago from Harlow, England

  @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

• 
  Mark (@Mark_Hatten) reported 44 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Jim (@MunkeyJim) reported 49 minutes ago from Broxbourne District, England

  Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

• 
  Rowan Richards (@Therockstar111) reported 50 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 51 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  Ian Kenealy (@ianjk23) reported 57 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 4 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  alex (@Alex_CK2) reported 4 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  erika x (@_erikacx) reported 4 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Robin Shaw (@RSh234) reported 8 minutes ago

  @bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.

• 
  Alice (@alpinefaery) reported 8 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Shakinah (@shakinahx) reported 11 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  Dr Pauline Nelson (@DrP_Manc) reported 12 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

• 
  Mini67!x (@jellywellys99) reported 16 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Not Now Dave (@not_now_dave) reported 17 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Angela Cummins (@Angela_Cummins) reported 19 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk