BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Bishops Stortford, Ware, Epping Forest District, and Harlow.

City	Problem Type	Report Time
Chelmsford	Internet	4 days ago
Bishops Stortford	E-mail	10 days ago
Ware	E-mail	22 days ago
Epping Forest District	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  farah says (@Farah_Lou) reported 3 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  glenn broadmore (@glennspurs1968) reported 7 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Neil Wilson (@wilson_76) reported 8 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  lee jones (@jonesy23) reported 8 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  Jack Horrey (@JackHorrey) reported 16 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Colin Johnson (@CGJ1973) reported 19 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  steven lubke (@stevenlubke2) reported 20 minutes ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

• 
  ViBe Fitness (@VibeFitnessWare) reported 22 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Lily Smith (@LilyMaeSmith_) reported 23 minutes ago from Chelmsford, England

  @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

• 
  Chris Roy (@chrisroy89) reported 23 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  chrissie pepper (@chrissiepepper) reported 25 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Hayls Teeney (@HaylsTeeney) reported 30 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Theo Theodorou 💙 (@theotheodorou) reported 31 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  Chris Roy (@chrisroy89) reported 34 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  ⚒ Terry ⚒ (@Terrybirse) reported 42 minutes ago from Sawbridgeworth, England

  @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

• 
  Mark (@Mark_Hatten) reported 46 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  RayWilliamAllsop #RaRa (@rayallsop1983) reported 47 minutes ago from Enfield Lock, England

  @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 48 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  rachel Wheelhouse (@RWheelhouse1) reported 58 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Mark (@Mark_Hatten) reported 60 minutes ago from Harlow, England

  @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Even The Stars Music (@eventhestarsuk) reported 4 minutes ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  Emma (@Emma_coyne73) reported 4 minutes ago

  @bt_uk why do you not notify your customers via text when there’s a fault in the area? All other companies do, water electricity etc so why can’t you. Broadband been down all day & not a word from yourselves to your customers

• 
  Carol Lord (@CarolLo58903853) reported 5 minutes ago

  @bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕

• 
  MumOfASwiftie (@Annette62702479) reported 11 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 12 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  Jim Spence (@JimSpenceDundee) reported 15 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Sem Essessi (@SemiEssessi) reported 16 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

• 
  heebee (@KHC99d) reported 18 minutes ago

  @Nunney2584 @bt_uk Don’t expect BT to help

• 
  lee davenport (@leedvnprt) reported 21 minutes ago

  @bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 22 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.