BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Waltham Abbey |
||
| Loughton |
Wi-fi | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@cazacarrick @mrjakehumphrey @btsport I almost missed my last train home back from the Chelsea v arsenal game Tuesday for the same stupid ko time!! No care for the travelling fans at all
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ash♠️
(@ash1ace1) reported
@btsport @ethanamp26 Fix your damn app, I can’t watch one ufc fight without it saying “there’s a problem”
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Robin Phillips
(@_rob_p_) reported
@bt_uk Is there any way you could send me a new ONT? It is quite an old one and it was very hot when I went to check everything. It might be that it’s just died? It would save an engineer visit if that’s the problem; I can swap them easily enough
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Matt
(@matti9845) reported
@virginmedia Whenever i've worked with @TalkTalk or @bt_uk they went above and beyond when the mistake was on their end opposed to making the customer suffer.
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sammy dixon
(@sammyoafc) reported
@bt_uk Thanks, also the landline keeps ringing, I think it's you guys trying to fix it as no-one else rings it, I'm guessing this will stop at a decent time
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Robin Phillips
(@_rob_p_) reported
@bt_uk I figured out how to do it online and I’ve booked an engineer for Monday. Wouldn’t surprise me if this is a wider issue. Can you test other lines in the area?
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Reena Chotai
(@ChotaiReena) reported
@RosyPosy_kitteh @bt_uk Shocking #customerservice by such a huge corporation. Come on #BT is this how you treat your vulnerable customers?!
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delta
(@OMID58770915) reported
@bt_uk u guys said you will call me about my internet broadband and u haven’t u said 24 to48 hours and u guys haven’t called me u guys haven’t connected my internet broadband only my house phone please help haven’t had wifi for 4 days now ???
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
@_jo_ @bt_uk I wish I’d just stopped bt that day 2 weeks ago. I’ve never gone through anything so bad with a service provider.
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NM
(@mahaff1977) reported
@bt_uk The BT engineer who installed everything didn’t leave enough cable to reach the tv directly . So I’ve no idea how to fix this at all . The issue is still happening
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sammy dixon
(@sammyoafc) reported
@BTCare can someone help. your bot has identified a problem but now saying an engineer on Monday there will be no-one in and no internet until Monday isn't acceptable