BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 01/23/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey and Loughton.

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City Problem Type Report Time
United KingdomChelmsford Internet
United KingdomWaltham Abbey E-mail
United KingdomLoughton Wi-fi
United KingdomChelmsford Phone
United KingdomHarlow Internet
United KingdomChelmsford Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsNotReallyMe_ The English Superman (@ItsNotReallyMe_) reported

    @azza99 @bt_uk No connections for the past week and no improvements and not much help at all , what are they doing

  • NikkiWile1 Nikki Wile (@NikkiWile1) reported

    @bt_uk. Trying to speak to your complaints line following clearance work to open reach conduit as now no landline /broadband issue. Want my mobile data limit increased under Keep Connected promise. 2 hours so far & keep getting disconnected when on hold. Help pls!

  • DiscretelyBlack Medway (@DiscretelyBlack) reported

    @bt_uk Ever since I upgraded my contract with you guys I've constantly had lag spikes and I've made sure it's not from my end so please help fix the issue or I'll probably just pick a different broadband supplier

  • kellieyardley Kellie Yardley (@kellieyardley) reported

    @btbusinesscare any danger of sorting my parents internet & phone- been without either & having to use mini hub for 5 months, charged for services still running in their old property which they cannot access and no resolution to anything despite hours of phone calls and emails

  • JaneBre99805750 Jane Brewer (@JaneBre99805750) reported

    @KnightYid91 @bt_uk Exactly the same thing happened to us. Then we raised a complaint. Today we got an email saying our complaint had been resolved, so closed, and if we wanted to talk about the complaint, we should call the number in the box below - there was no number in the box below. #kafkaesque

  • MartinSaint Martin Saint (@MartinSaint) reported

    @btsport please please please please turn off the awful fake crowd noise! It's not exciting, just nauseating!

  • Alicecclarkeho1 clarkey05 (@Alicecclarkeho1) reported

    @bt_uk My bt braodband is terrible. Drops out all the time which drives the kids crazy. I have been with bt for years so I am so disappointed that I now need to look elsewhere for a reliable connection.

  • sarabara1973 Sara Waters (@sarabara1973) reported

    @ourcuzmdsplace @bt_uk Me too no internet for 2.5 weeks so far and counting . Absolutely shocking service

  • samuelhale12345 Samuel Hale (@samuelhale12345) reported

    @bt_uk please can someone respond to my DM about your shocking service?

  • stefan_avanzato Stefan Avanzato (@stefan_avanzato) reported

    @bt_uk Has to be the worst internet provider ever, got BT at my shop constantly have problems and have nothing good to say about them. They send an engineer out to look and blame the problem on you. The slam you with a hefty bill to pay for it What a joke