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BT (British Telecom)

BT (British Telecom) outages and service status in Hatfield Heath, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, Broxbourne, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 13 days ago
Loughton Internet 14 days ago
Harlow Internet 1 month ago
Broxbourne Phone 1 month ago
Loughton Wi-fi 1 month ago
Stansted Mountfitchet E-mail 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • pablosandajan
    Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • curli
    Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • Whiskybob77
    Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • audioprogrammer
    Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • sportspsycoach
    Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • AgyEric
    @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • HaylsTeeney
    Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • sooze74
    sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • CGJ1973
    Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • ianjk23
    Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • theotheodorou
    Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • matt_diangelo
    Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rusrem_Obidov
    Рустем Обидов (@Rusrem_Obidov) reported

    @rioferdy5 @btsport Hello. I'm a resident doctor. I study on a paid basis. $8000 for two years. I can't pay for it myself, so I have to ask for help with the payment. There is not enough time to work and study. I'm from St. Petersburg. The payment deadline is until the end of this year. Help please.

  • Mobo9_
    Mobo (@Mobo9_) reported

    @bt_uk why is my BT down it says LOS is red on my openreach box on the wall??

  • cryo_nebula
    Cryo_Nebula69 (@cryo_nebula) reported from Marchwiel, Wales

    @bt_uk my Internet is down I phoned the number but it dint work also one of my friend is also with u and his Internet is down

  • Joanna_Wilson
    Joanna Wilson (@Joanna_Wilson) reported

    @bt_uk Incidentally my internet went down twice whilst I was trying to send that last tweet. Luckily @bt_uk hasn’t got to my area yet so my phone was still working

  • Joanna_Wilson
    Joanna Wilson (@Joanna_Wilson) reported

    @bt_uk You tick the box for responding to the customer but there’s nothing much else you can do. BT’s changes make things less convenient & possibly dangerous for the less tech savvy customer & those who have bad reception. I think Mitchell’s column made that point pretty well already

  • ellieteacher
    Ellieathome (@ellieteacher) reported

    @MartinSLewis @itvMLshow My @bt_uk deal expires soon. Online offers renewal at £11 more per month. I live chatted them, they offered a new deal £5 more than current and also more than current deals from plusnet, voda and others, so looks like I will cancel. Shame as otherwise happy with the service.

  • Joanna_Wilson
    Joanna Wilson (@Joanna_Wilson) reported

    @bt_uk The issue is fairly clearly laid out in the original post, and the Observer article in the link. @bt_uk is forcing everyone to get rid of their landlines and rely on the internet and mobile reception, which is both inconvenient and potentially dangerous.

  • JamboNFT
    JamboNFT (@JamboNFT) reported

    @bt_uk Hi, my internet is down is there a quick way to check my area with out the landline number?

  • Pdc666
    fred smith (@Pdc666) reported

    @bt_uk Done all of that and it keeps saying an engineer needs to be called we are known on our 5th engineer although 1 was a no show so we will say 4 engineers and each one says the problem has been sorted only for it to be worse each and everytime

  • esiotrot54
    Nemesis (@esiotrot54) reported

    @BTCare @bt_uk trying to log into MyBT on iPhone—says its sending passcode but it never arrives —so annoying—what is the problem?