BT (British Telecom) outages and service status in Hatfield Heath, England

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Ware, Chelmsford, Bishops Stortford, Buntingford, and Waltham Cross.

City	Problem Type	Report Time
Ware	E-mail	7 hours ago
Chelmsford	E-mail	9 hours ago
Bishops Stortford	Phone	3 days ago
Buntingford	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 2 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Neil Wilson (@wilson_76) reported 4 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  Marion Pettet 💙 (@MarionPettet) reported 7 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  jackdiakou (@jackdiakou) reported 9 minutes ago from Enfield Lock, England

  @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

• 
  Pablo Sands (@pablosandajan) reported 14 minutes ago from Enfield Lock, England

  @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

• 
  rachel Wheelhouse (@RWheelhouse1) reported 21 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Rob (@Whiskybob77) reported 23 minutes ago from Standon, England

  @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

• 
  Chris Roy (@chrisroy89) reported 25 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Neil Wilson (@wilson_76) reported 26 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  steven lubke (@stevenlubke2) reported 28 minutes ago from Harlow, England

  @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

• 
  Marian Weadick (@MarianEWeadick) reported 35 minutes ago from Enfield Lock, England

  @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

• 
  Jay O! (@BeOnTheRocks) reported 36 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  Right Here Right Now.... (@jta1497) reported 38 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Ian Kenealy (@ianjk23) reported 38 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Steve Atkins (@StuckUpSteve) reported 40 minutes ago from Enfield Lock, England

  @btsport woman commentary doesn’t work , please stop it it’s Shit

• 
  Dr Linda Duffy (@sportspsycoach) reported 43 minutes ago from Epping, England

  @TheHenryCheal @bt_uk They have been awful..

• 
  steven lubke (@stevenlubke2) reported 54 minutes ago from Harlow, England

  @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

• 
  farah says (@Farah_Lou) reported 58 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  chrissie pepper (@chrissiepepper) reported 59 minutes ago from Roydon, England

  If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

• 
  Rowan Richards (@Therockstar111) reported 60 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Richards (@Johnty14) reported 4 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Chris (Christina) (@GalanthusA) reported 9 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  grace hooper (@messalinahooper) reported 10 minutes ago

  @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

• 
  Christopher Rowe (@KernowChris) reported 11 minutes ago

  @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

• 
  Ann Palmer (@AnniePShoreham) reported 14 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  Anne Fowlds (@Annief54) reported 16 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

• 
  Simon Smith (@Simoncitizen) reported 18 minutes ago

  @Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk

• 
  gary tordoff (@chinleyman) reported 20 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

• 
  mouse (@HooverMouse) reported 20 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  Jon Chadwick (@JonD_Chadwick) reported 23 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work