1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. Hatfield Heath, England
BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hatfield Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, Broxbourne, and Stansted Mountfitchet.

CityProblem TypeReport Time
Chelmsford Phone 12 days ago
Loughton Internet 13 days ago
Harlow Internet 1 month ago
Broxbourne Phone 1 month ago
Loughton Wi-fi 1 month ago
Stansted Mountfitchet E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • AgyEric
    @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • matt_diangelo
    Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • sportspsycoach
    Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • Enge21
    Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • MarionPettet
    Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • sooze74
    sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • theotheodorou
    Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • MarionPettet
    Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • ianjk23
    Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • Verscuse
    🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • curli
    Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • roscrow4
    Mark ROSCROW MBE (@roscrow4) reported

    @btsport @ManCity Sort the coverage of the Leeds game out keeps breaking up terrible

  • StaceyEBx
    Stacey Butlin (@StaceyEBx) reported

    @btbusinesscare Again after being advised my complaint was resolved, the problem has resurfaced and you are billing for an account which should be closed. I have emailed Stephanie Agolini twice and had no response about this. Customer service is as bad as ever BT!. Sort it out!!.

  • kevinspinks1
    kevin spinks (@kevinspinks1) reported

    @bt_uk Absolute con internet down Thursday . ‘We will send you a hub’. - no you didn’t. Internet down again today ‘we will you send a hub’. Probably haven’t. Why not just have better infrastructure? Engineer not here until Tuesday! Not very good promise! Misleading advertising!

  • MartWillWirral
    Martin Williams (@MartWillWirral) reported

    @bt_uk Thank you for the BT mini hub. It arrived yesterday. But it seems the 4G signal here isn't strong enough for it. If junction box is fixed on Tuesday that will have been 9 days with no internet service. Will there be some refund ?

  • DublinDestroyer
    NDDorganzola (@DublinDestroyer) reported

    BT Sport @btsport has decided to pack up 🤨 Switched off, not working! Beyond frustrating

  • 1cornishblue
    Cornish Blue (@1cornishblue) reported

    @pdbluec @SkyUK @btsport I’ve done that. Getting all the other channels, just the City game that’s not working which is typical. I’m using my laptop and mirroring using Apple TV on my TV

  • 1cornishblue
    Cornish Blue (@1cornishblue) reported

    Hey @SkyUK how can you charge so much and yet when we get a bit of bad weather the service doesn’t work. No football on your channels but @btsport is working fine

  • BrentLamb8
    Brent Lamb (@BrentLamb8) reported

    @btsport Well, are you going to help me solve the problem or not??

  • GavinNaldi1
    Gavin Naldi (@GavinNaldi1) reported

    Jenas is awful @btsport @BTFootball17

  • mxcatt
    Matthew Catterall 🇪🇺 (@mxcatt) reported

    @bt_uk So I'm with Sky for TV & BB, but on your channel. A friend is having the same issue. Hmm.