BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Waltham Abbey, Loughton and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Waltham Abbey |
||
| Loughton |
Wi-fi | |
| Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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@kingericy
(@AgyEric) reported
from
Sawbridgeworth, England
@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Lily Smith
(@LilyMaeSmith_) reported
from
Chelmsford, England
@bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Colin Johnson
(@CGJ1973) reported
from
Chipping Ongar, England
@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Arbor
(@samakq) reported
woah @bt_uk, everything’s down. Not updating your customers and turning your telephone lines off. Bad form BT, what’s going on?
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BruhBruh
(@Fuccandsucc420) reported
@S5Hlatt @bt_uk seems to be their internal systems are down, can’t be long from now because it’s been off for 2 and a half hours
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muna منى
(@itsmuna_q) reported
@bt_uk is the engineer actually coming today? Called over 10 times! I have guests in my house who need to use wifi and I was assured/lied to by your customer service that an engineer will come! #consumerprotection #consumerwatchdog #fraud
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk I've spent 45 minutes on the phone going through everything. Appalling customer service - should have updated me about the issues but didn't. No one mentioned a backlog when ordering. What a surprise @OpenreachHelp being under resourced
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Jordan Nocher
(@JordanNocher) reported
@bt_uk can I get some help please? I have no internet connection but all my lights are still on
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk ordered new broadband last month and was told activation would happen by the time my current provider disconnects. Now being told @OpenreachHelp have a backlog (surprise) so won't be connected in time. Official complaint submitted. Shambolic before even getting connected.
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Alistair Dorman-Smith
(@alistairds) reported
@bt_uk No but I’ve spoken to online chat. I’m very unhappy. You tell me there’s no external fault and the problem is inside my house. Yet all my neighbours on BT had the same problem since 8.30am. Obviously an external issue.
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Gemma Knight
(@Blondie_Gem) reported
@bt_uk Thanks for checking in. Nothing else to help with, I've had to book an engineer in to sort
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Jordan Nocher
(@JordanNocher) reported
@BTCare can I get some help please? I don’t seem to have any internet connection even though my lights are all on
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TheRealFish
(@therealfish74) reported
@OpenreachHelp @bt_uk why the hell am I a month down the line from placing an order for my new property and having to do your engineers jobs for them? Still waiting to be connected because your systems apparently can't find property details but you managed to send me a contract!