BT (British Telecom) outages and service status in Hatfield Heath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hatfield Heath, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hatfield Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Loughton, Harlow, and Broxbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 28 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Voice of the people (@whitehotlane18) reported from Chelmsford, England@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Bond Media™ (@bondmedia) reported from Enfield Lock, England@clairyfairy86 @virginmedia @btsport Same issue here!!
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@kingericy (@AgyEric) reported from Sawbridgeworth, England@btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports
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Chris Roy (@chrisroy89) reported from Broxbourne District, EnglandYet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Trev (@James5Trevor) reported from Epping, England@astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉
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Pablo Sands (@pablosandajan) reported from Enfield Lock, England@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Alison Bannister (@curli) reported from Broxbourne District, England@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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rachel Wheelhouse (@RWheelhouse1) reported from Chelmsford, England@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Neil Wilson (@wilson_76) reported from Chelmsford, England@bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!
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Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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ViBe Fitness (@VibeFitnessWare) reported from Ware, England@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Enge Gray (@Enge21) reported from Great Dunmow, England@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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🏳️🌈 James 🏳️🌈 (@Verscuse) reported from Chelmsford, England@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Thompson (@BenBonj) reportedIsn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.
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Carol Hill (@carolhill643) reported@CapelLofft Sounds like my work. Conned into renewing our digital landlines with promise of new mobiles for our aging ones for our drivers. once renewed no mobile phones, contact doesnt speak to us and emails unanswered. Absolute rotten service @BTBusiness @btbusinesscare
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Philip Chalk (@PhilipChalk) reported@btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!
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Sharon Hammond (@sharonhrealceo1) reportedBT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.
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La Pioche 🇵🇸 (@RAE7S_) reported@btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave
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susie dolphin (@Sudo_1962) reportedAfter almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare
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Rory MacLeod (@OnThe4and) reported@btbusinesscare My phones are down again!
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Vic (@Torified) reported@bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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Mark P Tickner (@mptickner) reported@BTCare @bt_uk #openreach What ever you are doing in Guildford GU4 areas, stop ******* around or fix it! Full fibre HBB has been **** all day! Constant disconnects and reconnects! It's simply not good enough!