BT (British Telecom)

BT (British Telecom) Outage Report in Hatfield Heath, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hatfield Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hatfield Heath, Essex, England 03/03/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hatfield Heath, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Harlow, Broxbourne, Loughton, Stansted Mountfitchet, Waltham Abbey and Chelmsford.

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City Problem Type Report Time
United KingdomHarlow Internet
United KingdomBroxbourne Phone
United KingdomLoughton Wi-fi
United KingdomStansted Mountfitchet E-mail
United KingdomWaltham Abbey Phone
United KingdomChelmsford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hatfield Heath, England

Latest outage, problems and issue reports in Hatfield Heath and nearby locations:

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Enge21 Enge Gray (@Enge21) reported from Great Dunmow, England

    @londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickmito Nick Brown (@nickmito) reported

    @bt_uk It’s already in hand, someone is ringing me back later, already been offered a credit on my account which I’ve refused so complaint has been escalated, not that it will be resolved to my satisfaction!!

  • Katy_mo Kay-Tee (@Katy_mo) reported

    Engineer out to fix wiring a week ago, still our internet drops out every 40 minutes and now it's down to every 10 minutes. Unbelievably frustrating. @bt_uk

  • corvinities Corvine (@corvinities) reported

    Line fault last Monday, since then many promises but no fix from @bt_uk, so now staring down the barrel of another lockdown weekend offline... wheeee! 🙃

  • gerrycarr Gerry (@gerrycarr) reported

    @bt_uk Tried two browsers. on the phone to your he.. and the line just went dead... This is beyond bad. Can someone help me send you money for the service you say you provide?

  • A1VNR 1234 (@A1VNR) reported

    @bt_uk We are on speaking to Jordan in Blackburn and he is telling us there is no way to arrange a manager call back (which we were promised yesterday). We are being told the only way to resolve our current issue is to cancel our order and sign up as a new customer

  • RadWagon Rad Wagon (@RadWagon) reported

    @bt_uk Trying to help my elderly Mum get onto the best package for her call/broadband usage. Currently she's paying far too much. We've identified a package on your website. When we try 2 upgrade 2 it, your website takes the preferred option away & offers a more expensive one.

  • ThatLadDylan 𝗗𝘆𝗹𝗮𝗻 (@ThatLadDylan) reported

    @TheSnakeDocTV @bt_uk weird how that works, been with BT for like 2/3 months now and have had zero issues. Mad how that's transpired over from being with Virgin Media that caused us so much aggro.

  • Steven56147 Steven Train (@Steven56147) reported

    @bt_uk Hi Aled. He is still having trouble logging in. Wen he logged in on the BT site it says his account has been suspended due to suspicious activity.

  • cassh1312 Cass (@cassh1312) reported

    @CarlSkipper5 @bt_uk This is still not resolved. The lack of customer service is shocking!!! Lies are unacceptable!!! At the end of the day BT, u have messed up and this should have been sorted yesterday. This should be given maximum priority to fix BTs error. We have been patient but enough now!!!

  • Craig10257858 Wulfen (@Craig10257858) reported

    @bt_uk Your closet fix is Tuesday so whilst I’m unable to work all weekend without internet will you be paying Me?!