BT (British Telecom) Outage Report in Hatfield Heath, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hatfield Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hatfield Heath, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Chelmsford, Harlow, Waltham Abbey and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Phone | |
| Harlow |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
TV | |
| Waltham Abbey |
Internet | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hatfield Heath, England
Latest outage, problems and issue reports in Hatfield Heath and nearby locations:
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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rachel Wheelhouse
(@RWheelhouse1) reported
from
Chelmsford, England
@bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@btsport the sound on channel 423 is broken. Please fix before kick off!!
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Matt Di'angelo
(@matt_diangelo) reported
from
Enfield Lock, England
I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Enge Gray
(@Enge21) reported
from
Great Dunmow, England
@londonirish ********? My @btsport box ******* died this afternoon so didn’t see it.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Goodall
(@goodall_charlie) reported
@bt_uk No, it’s accepted the pin no & then told me my log details were invalid & then it couldn’t connect to my account. I tried again & it wouldn’t get me beyond the pin no. We are also having stability issues with the internet where speeds really slow down
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Stephanie Beane
(@SM120N) reported
@bt_uk Hi Kevin, has been sent a Hybrid Connect device that I spent 2 hours trying to set up last night, after talking to customer service they confirmed it requires broadband to be installed for it to work. I don’t know why you can’t just send him a 4G hub so he can get online?
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Sarah Betenson
(@BetensonSarah) reported
@bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6
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JFT96
(@jourdanYNWA) reported
@bt_uk Yeah it is flashing purple , my bad , just wasn’t sure with the last message whether you knew it was flashing purple or just continuously purple. I can change the splitter/filter when I get back. Presumed it was a infrastructure issue due to nothing being touched before it broke
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furlough forever ffs 😷
(@coughetycough) reported
@btsport what the heck is wrong with your #larochelletolouse #rugby final picture freezing its bad enough missed last 30 minutes of all #ChampionsLeague games last year ffs 💔🙏🐾🔜
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Martin Kay
(@martinkay11) reported
Ok, I’ll just move a @Sonos speaker for Glastonbury tonight. 3 hours later after whole Sonos system disappeared and wouldn’t connect, I find this... ‘BT Smarthub2 @bt_uk may have issues with 5GHz devices communicating with 2.4GHz devices to a firmware update’ AAAAAUUGGH! #fml
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Adam
(@adamreynolds28) reported
@bt_uk Theres nothing wrong with my broadband and connection. As I previously stated I can watch the XtraHD channels with no problems. I use my phone as a hotspot and I have no problems with the connection, everything runs smoothly.
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Dan
(@Dan81006217) reported
@bt_uk any recognised issue with Newcastle broadband?
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Mark Whitmore
(@markrw1) reported
@bt_uk currently getting 1mbps down and 2.66 up. Logged a fault a week ago and no updates. Very poor
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JFT96
(@jourdanYNWA) reported
@bt_uk I’ve checked the service checker it’s all fine , it’s a adsl splitter for standard broadband