BT (British Telecom)

BT (British Telecom) Outage Report in Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampshire, England 01/14/2026 11:15

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Winchester, Fareham and Havant.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomPortsmouth E-mail
United KingdomPortsmouth Total Blackout
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • TheAsylumPodTAP TheAsylumPodcast (@TheAsylumPodTAP) reported from Portsmouth, England

    Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • Drunken_newbie Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • SaintMikeB SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • maxyourday max yourday (@maxyourday) reported from Hythe, England

    @bt_uk Crap service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dylanfahy97 Dylan (@Dylanfahy97) reported

    @bt_uk great service, currently waiting for my 14th (I think) engineer visit to fix a problem I’ve had for months. Don’t worry though I’ve been compensated £20 👍🏻

  • ___AJ12 Aisha (@___AJ12) reported

    @bt_uk @Ofcom Back here again…day 9. All I’ve received are empty promises. No one answers the phone, left waiting for an update for days. Took a day off work today for an engineer to come but then receive a text to say it’s not required, an extra 5 days is needed to fix it…

  • magoo9739 magoo9739 (@magoo9739) reported

    @bt_uk Is the internet down at S73 0LR?

  • diggerbmx Martyn Wetherelt (@diggerbmx) reported

    @bt_uk My internet has been down all weekend, engineer coming today will we be reimbursed?

  • Kelly316M Martin Kelly (@Kelly316M) reported

    @bt_uk Cannot get bt mail. It was down at the weekend and now its not working. I have just arrived in Ireland and I need my mail. What's going on. Mail was sown at weekend.

  • BigMentor Peter Byers (@BigMentor) reported

    @bt_uk @BTCare Have dad BT landline for over 50 years Have had BT Broadband for over 10 years U swapped to Norton Security - stopped long standing program working have Trusted it but Norton keeps removing it Cannot get help from BT or Norton Sky looks tempting HELP !!!

  • StarsAndRavers Aimée ✨ (@StarsAndRavers) reported

    @ShaqLeBongo @btsport Naaaah **** that, £95 a month for TV 😳😳😳😳 we seem to be logged into someone elses sky .. I don’t even know who’s Hahahha

  • SeanNTFC 𝕊𝕖𝕒𝕟 ℕ𝕋𝔽ℂ (@SeanNTFC) reported

    @noelkrusty @bt_uk Mine has been like it since Friday. Biggest mistake I made was switching from standard fibre (to the cabinet) to Fibre to the property. It's been down 4 times since December 2021...not just for an hour or so, for DAYS. I think there is some major issue in Towcester...

  • EmmaLan47950668 Emma Langford (@EmmaLan47950668) reported

    Don’t both going with @bt_uk tv if your thinking about it ,our boxes hasn’t worked for months as they reckon there coming to fix it… erm no you can replace it it’s 6 months old 😡 40 mins on live chat is a bloody joke! Paying every month for a service that we can’t fully use!!

  • lordfrinton_ian ian johnson aka Johnno (@lordfrinton_ian) reported

    @CoatsMarco @btsport No cut out after the West Ham game need a rest