BT (British Telecom)

BT (British Telecom) Outage Report in Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampshire, England 01/26/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Winchester, Fareham and Havant.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomSouthampton Wi-fi
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Portsmouth, England

    @jamiedavey72 @btsport Completely disagree he’s pointing to tell somebody to pick someone up and he’s 2 yards away from the player who then hits his chest first then arm. no arm movements towards the ball. I’m sorry there’s to many numptys referring with no common sense at all And 80% have never played

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • maxyourday max yourday (@maxyourday) reported from Hythe, England

    @bt_uk Crap service

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • SaintMikeB SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • Drunken_newbie Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • TheAsylumPodTAP TheAsylumPodcast (@TheAsylumPodTAP) reported from Portsmouth, England

    Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • browneyeshiny Shahnaz Hussain (@browneyeshiny) reported

    @bt_uk worst service ever for each of my last 3 house moves. Been on the phone 2 1/2 hours to you so far. Missed a week of work due to BT no show twice this week. Still no internet. What are you going to do about it ?

  • ChrisBurgess6 Chris Burgess (@ChrisBurgess6) reported

    @bt_uk I would just like the web browser to be able to save my email address so that I don’t have to type it in every time. Someone has already said that this is intentional on BT’s part as a security measure, but it wasn’t a problem before and surely it should be the user’s prerogative

  • ChristobelleB Christobelle (@ChristobelleB) reported

    @bt_uk hi there this number is pretending to be from you asking me to sit at my computer and fix some sort of security issue 02082336075

  • ChrisBurgess6 Chris Burgess (@ChrisBurgess6) reported

    @bt_uk Any chance of sorting out the user name on log in issue?

  • SirCraigius Craig McMartin (@SirCraigius) reported from Stevenston, Scotland

    @bt_uk Is the service down in Stevenston, North Ayrshire? My router keeps dropping connection and now it keeps flashing purple. Tried restarting it several times. Was working fine till around an hour or so ago.

  • HarnimanConor Conor Harniman (@HarnimanConor) reported

    @bt_uk Nothing screams "valued BT customer" like a robotic voice reminding you of it. Couldn't even be bothered to get a human to tell us that. Embarrasing really.

  • TYKCAZ YT (@TYKCAZ) reported

    @bt_uk @virginmedia On... it shouldn’t be this hard to just switch back on my service on the current account until I’m able to do the provider switch as GUARANTEED by YOUR agents 4 times.

  • jonniec81 Jon Chan (@jonniec81) reported

    @bt_uk I am now having to be on hold again for a 4/5th time to get hold of customer service as the. Call I was promised has not happened. I am absolutely disgusted with BTs treatment of me.

  • TYKCAZ YT (@TYKCAZ) reported

    @bt_uk I was switching provider and multiple BT agents confirmed with me that my service would not be terminated until 26/03 but instead they terminated it today and I have had to order a new BT package on a new account just to get internet back until that time but that cannot be 1/2

  • LucyGriff76 Lucy Griffiths (@LucyGriff76) reported

    @bt_uk you don’t even have the decency to keep your appointment- what awful customer service.