BT (British Telecom) Outage Report in Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Portsmouth, Fareham, Southampton, Havant and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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neil christie
(@noelkrusty) reported
Again, shocking customer service from @bt_uk no broadband again, one text saying to be fixed by 18.11, nothing since. 19.14 No internet. No updates. Nothing. 2 appointments for engineer to come to our house, both no-shows without warning or info. Shocking. I'll be off then...
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Andrew Hurst
(@ANHurst) reported
@jennyberryacevo @bt_uk #BT Still an issue and seems to have been for most of this afternoon. When is this expected to be fixed? Are you refunding customers for loss of a service you charge for? #email
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Philip Jones MIET MITP
(@PhilipJ22481617) reported
@bt_uk @Turbotortoise1 Not been able to log in to MyBT or BT webmail for at least 4 hours now. Chrome reports a certificate issue for your site.
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Alex
(@AlHub97) reported
@cbaileywriter @bt_uk @Loujaney1 Is yours still down ? Having the same issue
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Craig
(@MrGrumble1) reported
@BTCare why is it can’t log into my bt emails via safari on my Mac and can’t even log into my BT account? Says due to connection not been private?. Tried on my windows laptop to says they same issue?
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Zombie Rocker
(@ZombieRocker86) reported
@bt_uk yo. You keep saying some customers might have some issues on some applications. Can't access emails on laptop or phone. Is there any workaround as need emails for urgent business meeting.
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Claire Bailey
(@cbaileywriter) reported
@AlHub97 @bt_uk @Loujaney1 Just ran the instant message helpline and there has been an ongoing outage for BT email, techies are on it should be fixed in 3-4 hours - fingers crossed!
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Dr Stuart Hitch
(@s_w_hitch) reported
@bt_uk @Loujaney1 Same and no answer on BT Helpline holding for half an hour. Some support would be appreciated @bt_uk, thanks.
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Eddie H
(@Head64Head) reported
@carl_fearns £200+ round trip for 2 to Falcons and they feature once, home or away, in first 10 rounds. Thank you @btsport what a way to support the fan base. Do crews and presenters get nose bleeds travelling to the north east or is it too far? Fair and equitable?
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Tracey Dene Powell
(@TraceyDenePowel) reported
@bt_uk I am having problems logging into My BT and email. Have you a problem?