BT (British Telecom) Outage Report in Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Fareham, Portsmouth, Southampton, Havant, Winchester and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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K
(@nicetrainers) reported
from
Southampton, England
@btbusinesscare That was just the general BT domestic help line... and no help whatsoever
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Catherine
(@C1Catherine) reported
from
Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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⚫ Nice Conversations 🏴🇪🇺
(@NiceConvos) reported
@defiaye @bt_uk BT service is a nightmare and they are more expensive as well. Oh and the say I switched to EE and plugged the EE router in, my speed doubled, because BT had slowed it down on purpose. I hope your fault gets fixed soon xx
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Habibi Haaland 👑 (Prince of 🇦🇪)
(@HabibiHaaland) reported
@City_Xtra @btsport @ManCity Sorry lads, but **** Steve Mcmanaman. No chance am I getting BT.
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Richard Walker
(@lagotto1) reported
@bt_uk No. If you actually read my tweet you will see I am pointing out your greed to rip off existing customers and disadvantage them against new customers. Your lack of customer care forced me to leave BT.
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Ian
(@ian_morg1) reported
@bt_uk been waiting 3 weeks and 3 different engineer visits from initial installation for broadband service to go live. Still no service and no confirmed date for activation
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RozlynMac
(@MhicMhuirich) reported
@defiaye @bt_uk In my dealings with them I learned utter loathing, I can't begin to comprehend how much harder that would have been if I'd had any particular support needs! They have no respect for anyone, nor know the meaning of compassion. I hate them with a fire that will never extinguish!
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Daniel Gillett
(@gillett180) reported
@lynseyhipgrave1 @btsport I’ll just wait until we go 1-0 down 🙁
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Andy Gallinagh
(@andy_gall) reported
@bt_uk It was regarding not receiving at least the minimum speed for our broadband and the landline not working. Neither seem to have improved. I was under the impression that someone would visit the house as the operator mentioned that an adult had to be in the property.
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Tom.
(@VanTomTom) reported
@bt_uk @farmertj Please don't help him Joe. He is currently in rehab, following chronic gaming withdrawal symptoms. His Mother confiscated his PlayStation & deleted his Bungie account! #WhenTheFunStopsStop
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John McLaren-Stewart ⓥ
(@jmsTalk) reported
Stunning conversation with @bt_uk regarding renewal of contract. Hidden catches, rude, poor & highly pressured salesman (BT - u need get them off commission selling), no time to read the contract just sent over, must sign now. Total lack of customer empathy. #BusinessBroadband
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👽Hakatoi™🇺🇸 Dad of 😷5Children😷
(@Hakatoi_) reported
@EE @louisewil86 bullshit learn REAL networking just like AMERICA internet Spend Billions to get the Customer, Then **** On the Customer and Spend $0 on KEEPING a Customer so #UK just do what we do Hack @bt_uk and Teach them a Lesson that They NEED you, not you need them take control of THIER NET