BT (British Telecom)

BT (British Telecom) Outage Report in Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hampshire, England 03/28/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Alton, Southampton, Fareham, Eastleigh, Ropley and Bishops Waltham.

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City Problem Type Report Time
United KingdomPortsmouth Wi-fi
United KingdomAlton Internet
United KingdomPortsmouth E-mail
United KingdomPortsmouth Internet
United KingdomPortsmouth Phone
United KingdomSouthampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • Drunken_newbie Drunken Newbie (@Drunken_newbie) reported from Portsmouth, England

    @Baldock77 @btsport Greedy as **** they all are it's starting to take the piss... Netflix puts there prices up virgin as well now Ppv on UFC.. Money money money

  • dansharpe90 Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • RoseGaunt Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect

  • TheAsylumPodTAP TheAsylumPodcast (@TheAsylumPodTAP) reported from Portsmouth, England

    Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • 1legmummy 1legmummy (@1legmummy) reported from Fair Oak, England

    @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @codybartlettt @bt_uk Yep, ours is down too. Same postcode

  • SaintMikeB SaintM (@SaintMikeB) reported from Wickham, England

    @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

  • RichLines Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • maxyourday max yourday (@maxyourday) reported from Hythe, England

    @bt_uk Crap service

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • GamerPsvr Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England

    @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

  • Bev1975 Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • TallisMoon ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England

    @bt_uk @codybartlettt SO45 area internet down for the last hour now

  • chrispalmer54 Chris Palmer (@chrispalmer54) reported from Havant, England

    Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Esoteri40187080 Esoteric187 (@Esoteri40187080) reported

    @bt_uk Thank you. But the one person I spoke to this morning does not want to be identified in case it affects their service. They have already been told BT are "quite busy" dealing with the issues.

  • spartacus_ed Louise (@spartacus_ed) reported

    @LillyC2605 @bt_uk It came back on for me at 12am but BT says they are still working on problems so I don’t know whether there’s a risk we might lose it again.

  • HannahE29532445 Hannah Ellis (@HannahE29532445) reported

    @bt_uk We haven’t been able to make/receive calls for months. We were ‘incorrectly’ moved to a broadband operated system. We have been told time and time again that the number has been ‘partly ported’ When will someone fully port it? My Mum is on her own and only uses a landline. Help!

  • Esoteri40187080 Esoteric187 (@Esoteri40187080) reported

    @bt_uk please explain why dozens of people (your customer s) some quite vulnerable, have been without phones and Internet in the Airdrie area for over two weeks. PS I know about the lightening strikes, my question refers to your inability to supply repair teams.

  • Fraggle1983 Rachel Roberts (@Fraggle1983) reported

    @bt_uk Hi, when will the outage in CH61 be resolved?

  • esiotrot54 Nemesis 🇺🇦 (@esiotrot54) reported

    @bt_uk @BTCare trying to set up digital home phone with Smart Hub2 but says not connected to internet which is crazy as it is working on other devices— very puzzled— help

  • esiotrot54 Nemesis 🇺🇦 (@esiotrot54) reported

    @bt_uk @BTCare set up Smart Hub 2 and trying to run speed test so apart from new digital phone not working there seems to be a gltch with the Smart Hub 2 - so please send me a replacement My page has started showing me nothing but ads and notifications.

  • RichPearce Rich Pearce (@RichPearce) reported

    @bt_uk Hi Sharonk - have an engineer booked for Monday pm and mini router on the way in case the connection drops completely so hopefully the issue will be resolved quickly.

  • NARLIEHANNI ᴬⁿᵈʸ (@NARLIEHANNI) reported

    @bt_uk what's going on with the Internet? Its been down for hours. Tried turning it on and off three times. Tried restarting my phone twice. Forgot the Internet reentered the password. Its still not working.

  • jayboy4444 Jay Gilbert (@jayboy4444) reported

    @bt_uk BT … Lazy response…always take it to DM as your responses are lazy & unhelpful… Broadband service not fit for purpose… Guaranteeing speeds only using Ethernet cable and asking to test with only 1 device connected.. it’s 2022