BT (British Telecom) Outage Report in Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Winchester and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
-
Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ffs @btsport, sort out your sound issues! #FACommunityShield
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
-
A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
-
Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
-
Charlie Gamble
(@_charliegamble) reported
from
Hedge End, England
@btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?
-
Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
-
Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
-
TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
-
Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
-
Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
-
Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
-
Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
-
Benedict Swann #StayAlertSaveLives
(@BenSwann16) reported
from
Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
-
Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Erin🧚🏻♀️🏳️⚧️
(@Erin2_16) reported
@bt_uk @leertet This is no good for people that can only use the app. If you don’t get this sorted soon I’m going to cancel my subscription. BT Spot is the biggest bag of 💩. Sky sports would never do this to us.
-
KG
(@KennyGNI) reported
@bt_uk More problems this morning. An hour of off and on and a Christmas like display of light colours from the router...when are you going to sort this??
-
Croz
(@Crozza77) reported
Kudos to @bt_uk for maintaining service standards to rival the 2020 shitshow. Two vulnerable 70yr old customers left without a landline or broadband for the entirety of Christmas week & still no closer to knowing a resolution date. Broken promises, misinformation, utter shambles.
-
James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
-
McMurray
(@McMurray_11) reported
@bt_uk any idea when the outage near godalming will be fixed? Have been without internet since 3am this morning.
-
Chris Rose
(@areyouasking) reported
@bt_uk our broadband has been down since 24th. Unable to reach anyone via online, SMS or phone. Been on hold for over an hour this morning & now placed back to beginning of hold process! Is there any other way to provide support please?
-
CALLUM HEINRICH
(@CallumHeinrich) reported
Just an update for you all, @bt_uk have still don’t absolutely nothing. Into the 6th day with no internet or landline. The worst customer service, don’t go with BT.
-
Amy 🦕
(@Amyhills96) reported
(via the laptop that we've set up for him) the engineer says "Oh it'll be on there somewhere." Bloody useless, and he's left grandad unable to watch the old films that he loves & that bring him a bit of comfort in these hard times. Disservice not service!!😡🤬 (2/2) @bt_uk
-
Amy 🦕
(@Amyhills96) reported
@bt_uk send my 86 year old grandad (who's been a BT customer for years) a new box & tell him that an engineer will fit it today Engineer turns up, with a 'can't be bothered' attitude. Installs box but doesn't explain anything to him & when he asks how he can watch films (1/2)
-
Stephen Eggleton
(@Androzani19641) reported
@bt_uk Been on the phone complaining about broadband speed problem been promised 3 different times would be solved been on the phone for over 1 hr but operator refusing to put me through to his manager absolutely awful service customer service rude sarcastic