BT (British Telecom) Outage Report in Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Southampton, Fareham, Upper Farringdon, Portsmouth, Ropley, Waterlooville, Havant and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
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| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
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| Fareham |
Internet | |
| Upper Farringdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Benedict Swann #StayAlertSaveLives
(@BenSwann16) reported
from
Portsmouth, England
@bt_uk Hi, apologies I missed the notification. It seems to be back to its whizzy speed now. Still very happy with BT. Really impressed with your customer service, thank you for checking up.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ffs @btsport, sort out your sound issues! #FACommunityShield
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TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony O'Brien
(@T0ny0Brien) reported
@bt_uk I’ve spoken to them twice now. I’m told the engineers don’t work weekends, so it’s looking like at least Monday before it will be resolved. I’ve been without service since Wednesday! I’m frustrated at the poor service and regretting switching to BT already. #wifi-in-every-room.
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Matt Gauntlett
(@MattGauntlett) reported
@bt_uk I can’t login to my email because of a security risk. Can someone assist me please!
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Paul Hunter
(@anavgtechuser) reported
@bt_uk A new customer can get 900mb from you for £59.99. Why can’t an existing customer get this. There wouldn’t be any equipment cost to you as I already have it. Trying to up sell packages with hybrid connect is just trying to rip off existing customers.
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Justsumguy
(@Justsum32062003) reported
@bt_uk @KippaxRyan180 Nick you know damn well an in progress order can't be ammended. So you're just wasting this customers and your colleagues time with that suggestion.
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Maryaa Bibi
(@MaryaaBibi) reported
If you want to be hanged up on by customer service after waiting for 2 hours, no internet for two weeks and endless promises not answered. Hit up @bt_uk
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Axle
(@AxleFox) reported
@bt_uk This has to be something on the backend of the network, because my connection shows as originating in Edinburgh today when tests usually show the origin as London. Nothing has changed within the property to have caused any changes.
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Cheese!
(@Cheese1138) reported
@bt_uk I am still waiting on a new youview box to arrive and your phone lines are offering a long wait and the online chat service is too busy to speak to me. I just want to know where my telly box is!
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Masenk0 -British - EN-Vtuber
(@Masenk0_is_bad) reported
well guys idk if stream will happen tomorrow at this rate because my internet is being so god awfully slow that i can hardly even load stream elements within 5 mins. so hopefully @bt_uk can sort this! And yes it is on BT's side. i've checked the outage site.
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Pubgeegee
(@WestHamWonders) reported
@btgroup @btcare @bt_broadband No internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap
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Masenk0 -British - EN-Vtuber
(@Masenk0_is_bad) reported
@bt_uk @justandrea im in sandhurst too, everything seems to be running extremely slow, another one of my friends is having the same problem, you think this is the same thing, im online but it takes forever to load anything