BT (British Telecom) outages and service status in Hampshire, England

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Waterlooville, Southampton, Winchester, and Fareham.

City	Problem Type	Report Time
Waterlooville	Internet	4 days ago
Southampton	Internet	7 days ago
Waterlooville	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

• 
  John Samuel (@JSamuelatPlay) reported 6 seconds ago from Fair Oak, England

  @bt_uk sat waiting to get through to customer services. 20 minutes and counting, listening to endless awful music.

• 
  Dalriada (@Mark__Eadie) reported 7 minutes ago from Fareham, England

  I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 9 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 10 minutes ago from Southampton, England

  @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

• 
  1legmummy (@1legmummy) reported 14 minutes ago from Fair Oak, England

  @BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone

• 
  SaintM (@SaintMikeB) reported 17 minutes ago from Wickham, England

  @BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.

• 
  Andrew J Powell (@AndrewJPowell) reported 18 minutes ago from Medstead, England

  Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

• 
  Judith 💙 (@ThePepperPotUK) reported 20 minutes ago from Winchester, England

  @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

• 
  Guy Perry (@sainty76) reported 26 minutes ago from Ropley, England

  @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

• 
  A (@AbbieAwdas) reported 29 minutes ago from Fareham, England

  @btsport might just cancel my contract if you keep charging for games. No point having it anymore

• 
  Rob Jack (@JackridRob) reported 34 minutes ago from Eastleigh, England

  Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....

• 
  Dalriada (@Mark__Eadie) reported 40 minutes ago from Fareham, England

  @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

• 
  Rahim™ 🇲🇦🇬🇧 (@rahim94) reported 41 minutes ago from Southampton, England

  If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

• 
  Michael Powell (@MPowell_1991) reported 43 minutes ago from Fareham, England

  All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

• 
  K (@nicetrainers) reported 49 minutes ago from Southampton, England

  @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

• 
  Alex Woodall (@woodentit91) reported 50 minutes ago from Southampton, England

  @bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103

• 
  Rob Jack (@JackridRob) reported 50 minutes ago from Eastleigh, England

  @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

• 
  ElaineAllsoppArtist🐺 (@TallisMoon) reported 55 minutes ago from Hythe, England

  @codybartlettt @bt_uk Yep, ours is down too. Same postcode

• 
  Grumpy Ageing Gamer PSVR (@GamerPsvr) reported 56 minutes ago from Southampton, England

  @bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.

• 
  Steve Forbes (@ForbesyPresents) reported 56 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane (@Milly1Molly) reported 5 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

• 
  IceThunder09 (@IceThunder90) reported 5 minutes ago

  @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

• 
  Graeme Davis (@GraemeDavis) reported 6 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Ann Merrigan (@MerriganAnn) reported 6 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Jon Chadwick (@JonD_Chadwick) reported 7 minutes ago

  @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

• 
  Shama Women's Centre (@shamacentre) reported 11 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Rocket (@UppaRocket) reported 13 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Kenta (@nemurikyosirou) reported 18 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Nikki Anderson (@NikkiOsbor4715) reported 18 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  David Sinfield (@omotforest) reported 19 minutes ago

  Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.