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BT (British Telecom)

BT (British Telecom) Outage Report in Hampshire, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Winchester, Alton, Fareham, Eastleigh, Ropley, and Bishops Waltham.

CityProblem TypeReport Time
Southampton Phone 6 days ago
Southampton E-mail 7 days ago
Winchester E-mail 7 days ago
Alton Internet 20 days ago
Southampton E-mail 1 month ago
Fareham Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • MorganMarkF
    Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • nicetrainers
    K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • KatWinchester
    Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • aidanrudd
    Saint Aidan (@aidanrudd) reported from Locks Heath, England

    @bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks

  • hampshirebus
    CJ (@hampshirebus) reported from Southampton, England

    @Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that

  • ThePepperPotUK
    Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • hampshirebus
    CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • jaystocky
    Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....

  • AndrewJPowell
    Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • MPowell_1991
    Michael Powell (@MPowell_1991) reported from Fareham, England

    All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • ameliajoyclark
    AJC 🌸 (@ameliajoyclark) reported from Southampton, England

    @bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!

  • JackridRob
    Rob Jack (@JackridRob) reported from Eastleigh, England

    @bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT

  • sainty76
    Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • amyrachaell
    amy guest (@amyrachaell) reported

    @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Problem now solved because it looks like your server is back up. Well done everyone at @JohnLewisRetail

  • JamesNBean7
    James Bean 🔰 (@JamesNBean7) reported

    @bt_uk taking money from a customer 3 days earlier than the direct debit…that’s classy. Saying hard luck, we will launch an enquiry but not giving money back, even classier. DO NOT go with BT broadband. Can’t wait until contract is up. Poor service when people are struggling.

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Our smart baby monitor is not working. The camera wont connect to the app and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" Please help.

  • towerofturtles
    Celia Woolfrey (@towerofturtles) reported

    @bt_uk Yes I’m aware of that. That’s why I tweeted to ask if other BT users were having an issue with Outlook

  • dalecleeve
    Dale Cleeve (@dalecleeve) reported

    Ring @bt_uk to cancel a product - no answer after 30 mins. Select the option to add to my deal and they answer inside 45 secs! Tell them I want to cancel something from my contract and theres a £94 cancellation fee BUT I can add to my contract no problem - absolute mercenaries!

  • hinchcliffem
    Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk

  • EmiEmiOh
    Emmy (@EmiEmiOh) reported

    @amyrachaell @ollyclarke27 @bt_uk Same! Think it must be a BT problem! Hope that they are in the process of fixing it!

  • Martin76x
    Martin - (@Martin76x) reported

    @bt_uk Always there for it’s customer #BT

  • oxhid3
    oxhid3 (@oxhid3) reported

    Horrible customers service on @bt_uk. It's the 3rd in 3 weeks to have to contact them for a return bag of their silly router - and every time I get promised it has been sent... pathetic support almost as bad as their speeds - glad to pay that cancellation policy to get rid of BT