BT (British Telecom) Outage Report in Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Winchester, Fareham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
||
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats
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K
(@nicetrainers) reported
from
Southampton, England
@btbusinesscare That was just the general BT domestic help line... and no help whatsoever
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Catherine
(@C1Catherine) reported
from
Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SplinterUK
(@RealSplinterUK) reported
@bt_uk My problems have been passed forward to an Openreach Offline team or something like that. Been told I need to wait 24 hours to find out whats going on.
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Steve Mc
(@LeedsViking) reported
@bt_uk Will give that a try!! I read on one of the BT Community forums that the addition of a wi-fi extender into the network can cause this issue... that would make sense as I’ve recently bought one (a BT model incidentally). Can you offer any advice if that’s the cause?
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mia
(@miadotx) reported
@bt_uk have been on the phone with customer services everyday and still no change or help. I’m literally paying for a service that I’m not receiving ?
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golfcity
(@golfcities) reported
@bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk After waiting hours to get through to someone, for them to put the phone down and not call me back is disappointing. I’m having to make all the contact to you guys.
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk Asked to pay for a more expensive deal each month, not only that charges for delivering new equipment, and charges for an engineer having to come out. No apology, and if I don’t agree to this and decide to just go to another provider I will be billed £300 for a broken contract..
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MDM 💙
(@TheMakedah) reported
@bt_uk We made a formal complaint about the service and managed to get through to an advisor that somewhat helped. The internet remains intermittent.
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sarah adams
(@sarahtottie) reported
from
Glasgow, Scotland
@bt_uk You mistakenly cut me off instead of my neighbour three weeks ago; despite a thousand apologies, and assurances that I would be reconnected by 11th Dec I still have no service - I now have to set aside a least an hour to try to contact you again - you are a shambles
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Nick Waring
(@shalashaska43) reported
@bt_uk promised a call back on the 10th December to a complaint made which is a continuous follow up to a mis-sell from October. Still haven't heard anything and whenever I call myself I am passed from dept to dept with no suitable resolution offered. Will someone reach out now?
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SplinterUK
(@RealSplinterUK) reported
Anyways. Im sorry to my Twitch viewers for my sudden disconnection while live on twitch. Sadly this is something that is out of my control. I really do hope @bt_uk resolves this ASAP. Sad times. Terrible service. :(