BT (British Telecom) Outage Report in Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Winchester and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Linda Parks
(@lindaparks71) reported
@bt_uk why is my wi fi not working??... I have tried to reconnect but it's telling me that the password is incorrect... It's not
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Drew Clancy
(@doctor_you) reported
@bt_uk My 93 year old Mum’s phone line was broken, the lady who took my call late on Saturday and the engineer who fixed it Sunday morning were amazing and both super helpful
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alvin drummond
(@alvinjohndrum) reported
@btsport So that's gonna be a poor watch. Second rate presenters and presentation. Not a patch on @SkyCricket.
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chloé
(@chloeannelillia) reported
@bt_uk hi our BT broadband is barely working again, i text the help number and it said the Wi-Fi is working but it’s not :(
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Michael
(@Michael38653182) reported
@paulchowdhry @EE @btsport Download the bt app (if you are new customer) when registering it should give you option as EE customer. Fill in form then you should be good to go. Can take upto 24 hrs.
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Carole Bunford
(@Carolebunford) reported
@bt_uk hello, we have a broadband problem at work but cannot send message to 61988 as it fails each time. How can we contact you for help?
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Paul W Lang
(@pwlang) reported
@bloss_kevin @bt_uk .I’m going to cancel my order this afternoon. I might look at it again in 12 months when the dust has settled!
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SteveS
(@oldCODger6) reported
@bt_uk internet down again. Less than a week from last time it went down. DN3 3SZ. #openreach outside neighbours so wonder if this is part of a bigger issue here. Rebooted router twice and still get steady Orange light. No issues shown on check line page. 😫
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Anna Hay
(@hayannahay) reported
@bt_uk please send me a returns bag for broken tv box
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C
(@_cacemu) reported
@bt_uk 6 months of no internet so owed approx £500 in automatic compensation. The customer resolutions team seems unable to respond to any queries- please advise where I go from here. I’ve been waiting to hear for over a month now.