BT (British Telecom) Outage Report in Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Portsmouth, Southampton, Fareham, Eastleigh, Ropley, Bishops Waltham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Southampton |
||
| Fareham |
Internet | |
| Southampton |
Internet | |
| Southampton |
||
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Sonny ⚓️
(@sonnybyng) reported
from
Havant, England
@bt_uk Yeah sort the internet out at PO1 it’s absolute garbage
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk I am exhausted at attempting to get signal in a small house to reach every room. After having problems with disc, the replacement doesn't want to work either. Aaaaaargh! From reading forums I am not the only one! #BT you are letting me down.....
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
Last night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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A
(@AbbieAwdas) reported
from
Fareham, England
@btsport might just cancel my contract if you keep charging for games. No point having it anymore
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ffs @btsport, sort out your sound issues! #FACommunityShield
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Not gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Saint Aidan
(@aidanrudd) reported
from
Locks Heath, England
@bt_uk Please can you let me know how I can get a 2nd disk for whole house WiFi? Current WiFi is intermittent & causing video call problems. Thanks
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Rob Jack
(@JackridRob) reported
from
Eastleigh, England
@bt_uk That's funny I had good WiFi in every room when I last changed my contract a year ago then it declined now you can't cure my issues but you can guarantee WiFi in every room if I pay more money for something I've already had! #BroadbandThrottling #BT
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Trudy Cocker
(@trudson) reported
from
Horndean, England
@btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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TO¥!N
(@ToystarDt) reported
from
Portsmouth, England
@btsport need to Fix up man! This is why Champions league should go back to Sky Sports and ITV
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Sonny ⚓️
(@sonnybyng) reported
from
Portsmouth, England
Don’t even have my WiFi on at home no more cos @bt_uk are so crap and that’s fine until I realise I’m with @O2 who are even worse
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Lawrence Hall
(@LawrencePFCHall) reported
from
Portsmouth, England
@Peter_Dawe @btsport @btsportfootball I have it through EE yet doesn’t work on the app or browser right now. Terrible to be honest
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Vanner
(@steviev71) reported
Appalling (lack of) service from @bt_uk Be wary of renewing contracts over the phone. Agreed discount has not been applied to account for BT Sport. Have told them call time so they can listen but just useless. Waiting on hold for ages and never receive the promised call back.
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Karl Downes
(@anonywelshguy) reported
@bt_uk Had my call, still no progress, you still can't get hold of the patch lead. Hang your heads in Shame, BT. Disabled and without BB since 20th August.
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La Fage Arts
(@lafagearts) reported
@bt_uk 30 plus years with you…I can honestly say I have NEVER known such appalling customer service. I am STILL without broadband one week on, and no further ahead! Time to switch providers! Oh and to contact @Ofcom about the matter!
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Phil Kendall
(@philkendall) reported
@bt_uk Customer cares says I'm the 1st customer to ever ask to do this. I mean, I'm a super-techie cool guy (*cough*) but I'm not THAT cool.
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Linden Stewart Alsop
(@LindenDStewart) reported
@bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.
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Phil Kendall
(@philkendall) reported
@bt_uk Sure, you would hope so. They seemed genuinely a little confused that I was already running a non-BT VoIP service over the line. Vonage are telling me this absolutely can be done, but I'm not sure I have the energy to find someone at BT who agrees!
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Sophie
(@Sophie74169620) reported
@bt_uk Anyone else having to wait an hour before their phone call to @bt_uk tech answers the phone? My unbreakable broadband broke then I wait well over a week for the engineer, who then doesn’t turn up. A further 1 hour call hoping to find out why. Nobody knows why…. WTF???
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leigh.butler 🐏
(@barmylad34) reported
@adjury @virginmedia I wouldn’t stay with them if they paid me! Worst ever experience with them. If there is an award for worst customer service they would win it hands down! Going back to @bt_uk as at least you can talk to their team!
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Sophie
(@Sophie74169620) reported
@bt_uk @bt_uk despite waiting 57 minutes before BT tech could speak to me today and the engineer not turning up, I received an email just now - which I’m unable to respond to saying “We’ve close your complaint”. Huh???? Your ref: VOLO13-725955054880. My broadband hasn’t been fixed yet!!
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Joe
(@Joe96278086) reported
@bt_uk A fault the box has been flashing orange for 6 days and no one on your team has been able to help .