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BT (British Telecom)

BT (British Telecom) outages and service status in Hampshire, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Hampshire, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 7, 10:15 AM GMT+1.
  • 38% Internet (38%)
  • 38% Phone (38%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Havant, Southampton, Fareham, and Waterlooville.

CityProblem TypeReport Time
Havant E-mail 1 hour ago
Southampton Internet 1 day ago
Fareham Internet 2 days ago
Southampton Phone 4 days ago
Southampton Internet 12 days ago
Fareham Phone 12 days ago

Nearby cities with recent reports

Southampton

2 recent signals

1 day ago
Havant

1 recent signals

1 hour ago
Fareham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hampshire, England

Latest outage, problems and issue reports in Hampshire and nearby locations:

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Finally ditching @bt_uk after 6 years. Example: movie we are watching has stalled five times in the last 30 mins. Although got to admit @skytv aren’t covering themselves in glory. But who would be mad enough to believe BT’s ridiculous TV adverts: absolutely **** service.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁

  • bwheeler16
    Ben Wheeler (@bwheeler16) reported from Southampton, England

    Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC

  • nicetrainers
    K (@nicetrainers) reported from Southampton, England

    @btbusinesscare That was just the general BT domestic help line... and no help whatsoever

  • ThePepperPotUK
    Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • maxyourday
    max yourday (@maxyourday) reported from Hythe, England

    @bt_uk Crap service

  • jaystocky
    Jamie (@jaystocky) reported from Southampton, England

    @bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away

  • MichaelSteele18
    Michael Steele (@MichaelSteele18) reported from Fareham, England

    @bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.

  • hampshirebus
    CJ (@hampshirebus) reported from Southampton, England

    @bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.

  • rahim94
    Rahim™ 🇬🇧🇲🇦🇺🇦 (@rahim94) reported from Southampton, England

    If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats

  • Bev1975
    Beverly Ardabili (@Bev1975) reported from Eastleigh, England

    @allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣

  • PrimulaBond
    Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • RoseGaunt
    Rose Gaunt (@RoseGaunt) reported from Shedfield, England

    @bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!

  • trudson
    Trudy Cocker (@trudson) reported from Horndean, England

    @btbusinesscare I was, on 4th March, contacted by who I thought was EE telling me you had merged with them. And they could save me money on our BT Sport and broadband with no charge. We were billed with £96 cancellation fee. Our account was fraudulently changed to business. Help

  • PrimulaBond
    Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.

  • NWVT
    Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • dansharpe90
    Dan Sharpe (@dansharpe90) reported from West End, England

    @danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)

  • AbbieAwdas
    A (@AbbieAwdas) reported from Fareham, England

    @btsport might just cancel my contract if you keep charging for games. No point having it anymore

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk Customer without a working phone line due to the upgrade to digital voice!

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • AussieBunyip
    Leo Goile (@AussieBunyip) reported

    @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.

  • JAH59
    JAH (@JAH59) reported

    @bt_uk I want to make a complaint

  • Bilalahmadjj
    Bilal Ahmed (@Bilalahmadjj) reported

    @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

  • MrsXXV25
    Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported

    @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

  • brassbubs
    Barbara Starkey (@brassbubs) reported

    @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

  • Global_Mongrel
    Global_Mongrel (@Global_Mongrel) reported

    Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.