BT (British Telecom) outages and service status in Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hampshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 7, 12:30 AM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Eastleigh, Fareham, and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 3 days ago |
|
Eastleigh
|
Internet | 17 days ago |
|
Southampton
|
Internet | 22 days ago |
|
Fareham
|
Internet | 1 month ago |
|
Fareham
|
Internet | 1 month ago |
|
Havant
|
1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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SaintM (@SaintMikeB) reported from Wickham, England@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Nick Williams (@NWVT) reported from East Meon, England@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk Please help I cannot log on to my emails!!!
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Dan Sharpe (@dansharpe90) reported from West End, England@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England@codybartlettt @bt_uk Yep, ours is down too. Same postcode
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Mark M (@MorganMarkF) reported from Winchester, England@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Michael Steele (@MichaelSteele18) reported from Fareham, England@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Matthew King (@MatthewKing35) reported from Southampton, England@simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect
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Rob Jack (@JackridRob) reported from Eastleigh, EnglandLast night I couldn't watch #ChampionsLeague as #BT kept telling me I needed to upgrade my package. Phoned advisor who gave me bullshite answer it was down to performance rights! Today I get message; issue fixed! None of my issues are fixed #BTSport I missed the match....
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AJC 🌸 (@ameliajoyclark) reported from Southampton, England@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Alex Woodall (@woodentit91) reported from Southampton, England@bt_uk error watching by sport on my app please help, cant miss saints beat Brighton!! Error message LP103
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, EnglandReally worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Grumpy Ageing Gamer PSVR (@GamerPsvr) reported from Southampton, England@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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ElaineAllsoppArtist🐺 (@TallisMoon) reported from Hythe, England@bt_uk @codybartlettt SO45 area internet down for the last hour now
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CJ (@hampshirebus) reported from Southampton, England@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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Charlie Gamble (@_charliegamble) reported from Hedge End, England@btsport I keep getting error code LP103 saying I have too many live streams running at the same time when I try to cast from my app to the TV. This is the only stream I have open. Any idea what the problem is here?
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandDamn... I was hoping @btsport would have @rioferdy5 on today. Bit of controversy is always fun #FACup
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Mark (@Mark__Eadie) reported from Fareham, EnglandNot gonna lie, @bt_uk really is utter dross. *Every* week we lose of connection. Thank God we are out of contract and can move on. Simply ******* awful company. Don’t bother responding with helpful-sounding tweets. Anyone who chooses you as their provider is insane.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandIf there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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John Adams (@JohnAdamsEbble) reportedWhat a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom
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Karla (@SaffyBun) reported@bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.
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wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported@bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported@bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company
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Shane Hayward-Giles (@SHaywardGiles) reportedRenewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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W H A T A W A L L Y ©️ (@whatawallyart) reported@bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.