BT (British Telecom) Outage Report in Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Southampton, Portsmouth, Winchester, Fareham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Grumpy Ageing Gamer PSVR
(@GamerPsvr) reported
from
Southampton, England
@bt_uk I explained that we were struck by lightning. He arranged for a temporary mini hub to be sent as there is no phone line. Today an engineer came to fix "a wire fault" but was not told it was lightning so nothing he could do. Now 3 weeks for another engineer to come.
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Dan Sharpe
(@dansharpe90) reported
from
West End, England
@danidotx @bt_uk Sign up with another, the cancellation is usually sorted by your new ISP as part of the service migration (replaced the old process of getting a MAC from your current provider)
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Rose Gaunt
(@RoseGaunt) reported
from
Shedfield, England
@bt_uk The broadband in my street has been down since Monday night. I’ve been told it’s a fault in the mains but I’ve had no update. I am unable to work from home!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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SaintM
(@SaintMikeB) reported
from
Wickham, England
@BTCare a bit of feedback: when a customer raises a complaint over the phone, don’t try to deal with it via text message. It really doesn’t give the impression you want to solve things, more that you can’t even be bothered to give them a call and speak to them.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
If there's one thing I like about #WWE being on @btsport, it's that when they show it on repeat, they cut out some of the adverts 😁
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Chris Palmer
(@chrispalmer54) reported
from
Havant, England
Not often you can report amazing service from @bt_uk but 3 hrs ago I reported a fault and the engineer has already been and fixed the broken cable! Well done @bt_uk
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@bt_uk @codybartlettt SO45 area internet down for the last hour now
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@simonread10 @toryboypierce And Daily mail he wants to see bbc lose the rights and he knows bbc do a much better job then itv outside @btsport &@SkySports so whatever will happens @BBCSport is the only non pay subscription network to offer HD & sometimes 4K UHD vie Red butter/Online which itv don’t expect
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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Ben Wheeler
(@bwheeler16) reported
from
Southampton, England
Anyone got a clue how to turn this awful crowd noise off on @primevideosport using the app on @bt_uk #CPFC
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max yourday
(@maxyourday) reported
from
Hythe, England
@bt_uk Crap service
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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TheAsylumPodcast
(@TheAsylumPodTAP) reported
from
Portsmouth, England
Finally got the BT Box Office Working but can’t watch on TV so using the Mac Book - **** you @btsport - won’t be doing this shit again
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1legmummy
(@1legmummy) reported
from
Fair Oak, England
@BTGroup PLEASE, please cancel my account.I s/w someone who told me it was done and to cancel dd just got bill!! Only got BT sport #BTsport BT17020191 can’t get through by phone
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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ElaineAllsoppArtist🐺
(@TallisMoon) reported
from
Hythe, England
@codybartlettt @bt_uk Yep, ours is down too. Same postcode
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Beverly Ardabili
(@Bev1975) reported
from
Eastleigh, England
@allssfc72 @bt_uk I had terrible trouble getting them to sort out my house move a few years ago. Terrible service and, ironically, I remember them cutting me off mid phone call trying to sort 🙄🤣
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kym (Nonie) Mann
(@Kym_inx) reported
@bt_uk My landlord needed their house back last Aug and the area I'm now in, doesn't have the infinity I had at my last property. I do I check when I can get it? as I'm still paying the same fee each month, but with crap Internet. Also, I barely use data on my mobile contact (see next)
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Kelly Nolan
(@Kelly_Nolan_) reported
@bt_uk I live in a one bedroom flat with stud walls I’m never more than 5 meters from the hub
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Tom Raeside ✊️
(@Raeside_Tom) reported
The volume of betting adverts on the @btsport coverage. Tipped the iceberg on what has been the most terrible coverage of a major sporting event. #ashes
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Andrew Whyman
(@andrewwhyman) reported
@heyimdaf @bt_uk I asked them to put mine on the opposite side of the building to where it came in and it wasn't an issue.
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NYP
(@NYP53066988) reported
@bt_uk Is BT broadband down around TR19?
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Sandy Fitzpatrick
(@fitzy980) reported
@bt_uk It can’t support all home working apps. Emails and social media just but no multiple video calls or remote site access. Not impressed
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Rachel Morris-McGee
(@kidmorris) reported
Well hello @bt_uk yet again having problems with call centre staff telling me different things. I have been trying to add a second account for the last month and still unable to. Why is this so difficult?
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Alex Crawford
(@StratColchester) reported
@bt_uk The website link says that super fast broadband is available and I’m still waiting to find out how I can get FTTP? I don’t wan to sign up for a terribly slow connection for 24 months if there is a better alternative. Thanks.
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Syma Khalid
(@ProfSyK) reported
@IanofBristol @btsport @bbctms Well it’s as bad, not sure it’s possible to be much worse :(
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BTBSBot
(@BTBSBot) reported
@bt_uk @B0BF0551l Hi, can you DM over your account details so we can ignore the issue a little longer and just hope that you either get fed up of contacting us or that a reboot fixes it 👀…