BT (British Telecom) Outage Report in Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Eastleigh, Southampton, Ropley, Portsmouth, Bishops Waltham, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Ropley |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hampshire, England
Latest outage, problems and issue reports in Hampshire and nearby locations:
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Rahim™ 🇬🇧🇲🇦🇺🇦
(@rahim94) reported
from
Southampton, England
If @btsport can get their act together, that would be great. All morning there has been sound issues. Its been coming and going like £15 worth of petrol #AFL #AFLSwansCats
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
@bt_uk Long litany of failures, broken promises, endless calls with call centres. Ditched you for @skytv who are almost as bad. All big corporations are just dreadful these days though. Chasing the lowest cost possible. It’s not just you though. I despise most of them now.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Guy Perry
(@sainty76) reported
from
Ropley, England
@bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Catherine
(@C1Catherine) reported
from
Portsmouth, England
@btbusinesscare I don’t know why we pay the money we do for our business line when we have so much problem with our internet and phone lines! Without internet and phones again! Been without since 14th aug and cant get an engineer until 5th September!
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CJ
(@hampshirebus) reported
from
Southampton, England
@bt_uk Hi. I had btsport 3 on my phone but it 'stuttered' for a bit. However, all now seems ok. I was on webchat & chat person said had many complaints re same issue.
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Chris Green
(@ChrisGreenCG) reported
from
Portsmouth, England
@bt_uk it’s really poor when you phone for help and the call centre yell at you and when you ask to speak with a manager they hang up. Come on BT train your staff better.
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Dalriada
(@Mark__Eadie) reported
from
Fareham, England
I actually wonder if the directors of these shitfest companies actually know how truly dreadful it is to be a customer? I’m once wrote a 5 page letter and posted it to the Chairman of @bt_uk. I explained exactly what it was like.
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AJC 🌸
(@ameliajoyclark) reported
from
Southampton, England
@bt_uk We had our router replaced a month or 2 ago as our internet was cutting out 20 times a day. We have now had it cut out 10 times in the last 2 days. Why is this happening again?!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Jamie
(@jaystocky) reported
from
Southampton, England
@bt_uk @ThemeParkFreak_ Your infrastructure is ****, get on the fibre trend or go away
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Michael Powell
(@MPowell_1991) reported
from
Fareham, England
All this "apologising for bad language" is unnecessary from the commentators. There's no fans in the stands. It's nothing that kids haven't heard in the school playground before. Honestly, why is society full of so many snowflakes? #ARSBUR #btsport @btsport #PremierLeague
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CJ
(@hampshirebus) reported
from
Southampton, England
@Jayne_1966 @btsport Ah I tried phone earlier for Man U & it went wonky. I put it down to iffy kitchen wifi but now I realise it was not that
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K
(@nicetrainers) reported
from
Southampton, England
@btbusinesscare That was just the general BT domestic help line... and no help whatsoever
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Wooldridge 🇺🇦
(@digijamie) reported
@bt_uk My father took out a new contract with you in Dec. He asked for & was promised, as part of his new contract, he would receive a new router. This hasn't arrived. He rang to find out where it was only to be told he wasn't entitled to one. How can we raise a complaint?
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Jason Thrower
(@jayde1503) reported
@clarap79 @BTCare Hello, not sure if this will help or not but can you not hotspot from a phone to your sons iPad while waiting?
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Toby
(@MicknJennynToby) reported
@bt_uk Hi Jules, many thanks. It would help if BT made it clearer that they would be reused on their texts and emails. Please take care.
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Dan
(@dannyv12) reported
Lol! @bt_uk tell you a complaint isn’t a complaint. When a complaint gets handled by the same team member who then closes it as ‘not a complaint’ and won’t give a deadlock letter as ‘it’s not a complaint’ does the customer has no say anymore! #poorcustomerservice
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i.am.kaspar
(@someBroka) reported
@bt_uk BT Net Business service down in London and no answer on support lines for 30 min hold. Any answers or alternative lines that are open?
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Dan Dan
(@dannyairways) reported
@bt_uk hello, I referred a friend for BT broadband, we both never received our £50 Amazon voucher?
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Philip Fowler
(@philipfowler) reported
Where is the care and compassion @bt_uk? A lady been to see today to help her with her bills. She is unwell and lost her husband. In a contract she feels forced into and you want £950 to end contract plus she can't afford what you charge her monthly. Shocking.
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emilianoGjoleka
(@emilioGJO) reported
@bt_uk the worse service ever after being a client for over 12 years . Im very disappointed with their service . They dont have a clue what they doing . Such a shame .
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Philip the book man 🇺🇦
(@Nottsboy2017) reported
@ncfc I assume no stream of game this weekend as on @btsport not much help to us foreigners for such an important game ☺
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Robyn Lilian
(@robynlilianxo) reported
@bt_uk The problem was fixed just before midnight. Thanks