BT (British Telecom)

BT (British Telecom) Outage Report in Hadleigh, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadleigh, Suffolk, England 01/31/2026 02:15

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadleigh, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomStowmarket Internet
United KingdomColchester Internet
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadleigh, England

Latest outage, problems and issue reports in Hadleigh and nearby locations:

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • Sareyware Sarah Merritt (@Sareyware) reported from Stowmarket, England

    @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gailart61 @gailart61 (@gailart61) reported

    @bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it

  • JustDanny95 Danny (@JustDanny95) reported

    @bt_uk I have and it says "everything is ok" which it clearly isn't as I've seen at least 5 people tweet they have no service in my same post code.

  • eiliscope eilis cope (@eiliscope) reported

    What a disgrace Dan in your value team was today @bt_uk Don’t dare cancel our service early as it’s paid for until end Nov! After 30 years we are looking elsewhere! #fail #poorcustomerservice

  • sanderslandscap Andrew Sanders (@sanderslandscap) reported

    Shocking quality of your products today, stream quality is crap and Internet is slow. My payment for these services however is not, sort it out @PrimeVideo @bt_uk

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....

  • JustDanny95 Danny (@JustDanny95) reported

    @bt_uk What do you mean?? WHY DON'T YOU READ THIS WHOLE TWEET AND YOU WILL KNOW THE POST CODE AND PROBLEM IS! Are you all blind or just don't bother reading these tweets and instead let your copy and paste messages just do all the work.

  • skippy_72 SteveC (@skippy_72) reported

    @bt_uk Hi. I’ve already removed and started with a new install after this date. Issues still persist.

  • britfoodfinder GB Food Finder (@britfoodfinder) reported

    @btbusinesscare we are getting totally #stressed - repeatedly trying to close our @btbusiness account since leaving our premises at end of July. New occupier is paying you for same lines BUT you’re still charging us too, my calls get us nowhere #poorCustomerService #help PLEASE

  • fedupcommuter99 Fed up commuter... (@fedupcommuter99) reported

    @bt_uk Slow internet all day. Pay for 50mbps only getting 15mbps. Sutton, SM1. What is the situation?

  • Luke_major Luke Major (@Luke_major) reported

    Is anyone else having internet issues with @bt_uk tonight? My download speeds are so slowwwww #BTinternet #Broadband #BTBroadband