BT (British Telecom)

BT (British Telecom) Outage Report in Hadleigh, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadleigh, Suffolk, England 02/05/2026 14:00

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadleigh, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Total Blackout
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomStowmarket Internet
United KingdomColchester Internet
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadleigh, England

Latest outage, problems and issue reports in Hadleigh and nearby locations:

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissChloeLord Chloe Lord - BLSM (@MissChloeLord) reported

    I have 0.5gb of phone data to last me 25 days, mini hub has broken & still no WiFi, well after a month @bt_uk promised my WiFi would be fixed. Completely unable to work from home & got 250 kids I can’t contact thanks to BT’s shocking service. Do not recommend!!!!!

  • GregHH1984 Greg (@GregHH1984) reported

    @bt_uk I haven’t, because I really can’t see how that is relevant to the issue of the BT app telling me content is only available in the UK. I have the Sky Go app, which works fine. Please can you tell me what error VP216 means? Thx

  • frankiebhoy58 Frank Duffy (@frankiebhoy58) reported

    @bt_uk I would love to but you won't upgrade in my area. And why are you, BT, promoting something that's nothing to do with. Anytime I've had a problem with what broadband I have, I'm told its an Openreach matter, not yours. And why doesn't Openreach have a phone number people can call?

  • danclissett daniel clissett (@danclissett) reported

    lol well tomorrow should be fun got a 5 year old homeschooling and my @bt_uk WiFi is down and won’t be fixed til Friday

  • dominicgoodsell Dom Goodsell (@dominicgoodsell) reported

    @bt_uk @OpenreachHelp Please can someone help our community in understanding why when over 25% of residents have 900mb full fibre as paid for by #morrishomes but the rest of us are told it doesnt exist on site! Openreach laid the fibre EVERYWHERE last Feb! OX16 9**

  • CareHarmony CareHarmonySolutions (@CareHarmony) reported

    @btbusinesscare Can you please let us when they will contact us? The phone is still not working.

  • Matt_Clough Mathew David Clough ㅂㄹㅁ (@Matt_Clough) reported

    Need to contact @HMRCcustomers about being stuck at sea and being unable to file my tax return - impossible to do. Want to cancel @btsport and @bt_uk won’t let me so they can steal money from me. My credit card company won’t let me pay them unless I can phone them UK is a joke

  • punnnpie Punnpie (@punnnpie) reported

    @bt_uk is there some kind of issue with broadband at the moment? A lot of people complaining about no internet access, including myself. When will this be fixed

  • KLHR3 KLH R3 (@KLHR3) reported

    @bt_uk Your Service Status says no issues in my area; funny. My router has disconnected 4 times in the last 40 minutes and internet is up & down like a yo-yo; this is after 6 months of on-going issues with my (expensive & increasingly unreliable) broadband

  • Thomas37824342 Thomas (@Thomas37824342) reported

    Yet again @bt_uk promised another call back by 9pm and yet again they fail what type of company is this!