BT (British Telecom)

BT (British Telecom) Outage Report in Hadleigh, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadleigh, Suffolk, England 12/13/2025 17:40

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadleigh, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomSudbury Phone
United KingdomIpswich E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadleigh, England

Latest outage, problems and issue reports in Hadleigh and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SalsRobbo Sally Robinson (@SalsRobbo) reported

    @bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry

  • MrVocalCord Shah (@MrVocalCord) reported

    @bt_uk Is it packaged up when delivered? Hearing some horror stories about poor courier services and deliveries not being made.

  • Totemise_ Totemise_ (@Totemise_) reported

    Love it when my ISP decides to **** a brick and go down with no estimated time for when it’s back up. I applaud you @bt_uk 👏🏻 Not like I have a stream to start or anything 🙄

  • mch2010uk Mike Halton (@mch2010uk) reported

    @bt_uk Hello. I registered to buy a ps5, you have them in stock but i have no code. Can you please help.

  • casa1_ Harry (@casa1_) reported

    i would love to reiterate that u provide quality service and good customer support, keep it up guys @bt_uk

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @bt_uk Hmm.. You've either broken data protection or your systems are really broken. Not really fair greying out wrong date of birth info (that's correct on account) and making the whole process impossible. :( Will try and call. Sad that you don't inform customers properly.

  • colin_bunting Colin Bunting (@colin_bunting) reported

    @bt_uk Do you have any information on an outage in the 01507 (Louth, Lincolnshire) area code? Lots of people are affected. I'm not with BT but my ISP uses your hardware and anybody else in that situation is facing the same issue.

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @bt_uk our internet (hub6) drops out atleast 5 times a day... and when it does it doesn't auto connect our devices we have to manually do it... tweeted yeaterday and txt fix today and it said there are no problems.. 5+ dropouts a day.. I think that's pretty problematic 🤔

  • lukeyboy290 Luke Allsop (@lukeyboy290) reported

    @SkyUK @bt_uk it’s been over a week since my internet went down, can you please fix this asap! Your poor communication meant my previous provider cut me off too soon and now I’m not getting any updates to when the work will be complete! #poorcustomerservice #Help

  • ABalharry62 AlisonB (@ABalharry62) reported

    Capitalism 😡, aye you phone customer service @bt_uk for support with your new landline which is NOT working and yes I've a fully charged BT handset, they text you eh then I've to await them getting in touch AND I've paid them cash already. Shocking.