BT (British Telecom)

BT (British Telecom) Outage Report in Hadleigh, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadleigh, Suffolk, England 02/13/2026 05:45

February 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadleigh, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Sudbury, Ipswich, Colchester and Stowmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomSudbury Internet
United KingdomIpswich E-mail
United KingdomColchester Wi-fi
United KingdomColchester Total Blackout
United KingdomIpswich Internet
United KingdomColchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadleigh, England

Latest outage, problems and issue reports in Hadleigh and nearby locations:

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Sareyware Sarah Merritt (@Sareyware) reported from Stowmarket, England

    @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @bt_uk @bt_uk be away from the place never more and for now one i will make a huge canpain against bt !!! so desapoint the way they treat people !!!

  • IsItAGoblin Totally Not a Goblin (@IsItAGoblin) reported

    @bt_uk 90yo customer has been without landline since Thurs 30/9, did text fault report on her behalf, still waiting to hear back on engineer appt. Can't do online as unable to register, can't get through on phone.

  • liamchad Liam Chadzynski 💙 (@liamchad) reported

    @bt_uk brilliant. 4th day BT Broadband isn't working, promised 'emergency' 4G Router never showed up yesterday, nothing being done about it. Really, really frustrated

  • MrP_Spidey Mr P (@MrP_Spidey) reported

    @bt_uk Well, you tell me. Absolutely impossible to get hold of! Cannot wait to cancel my contract and get away from this appalling service!

  • SteveTrewick Steve Trewick M7STZ (@SteveTrewick) reported

    @bt_uk Any chance of an explanation for outage in SR2, service checker indicates a problem with a fix date in three days. Two WFH here, could do with more than “broken” to pass up the chains. Ta.

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @MarcAllera @bt_uk @bt_uk this company dont respect costumer treat me as a joke !! do no trust BT!!!

  • Mandyak35 Mandy (@Mandyak35) reported

    @bt_uk Really disappointed that as a customer of over 20 years on moving home I am being charged nearly £500 for the remainder of my contract! No customer care or thanks for being a long term loyal customer whatsoever!

  • malibugirl77 Sayuri (@malibugirl77) reported

    @bt_uk is broadband down in N1 London area?

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @bt_uk The idea that I might be liable for the costs of an engineer call out when you aren’t providing the service I’m paying for is laughable

  • ClaudLevante AndrewR (@ClaudLevante) reported

    @bt_uk having problems with mobile in CB6 last 24 hours. Are you guys leaning on EE to sort this out? They seem to think they have no issues