BT (British Telecom)

BT (British Telecom) Outage Report in Great Glen, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Glen, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Glen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Glen, Leicestershire, England 02/12/2026 07:15

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Glen, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Rugby and Leicestershire.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester E-mail
United KingdomLeicester E-mail
United KingdomLeicester Internet
United KingdomRugby Internet
United KingdomLeicestershire Internet
United KingdomRugby E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Great Glen, England

Latest outage, problems and issue reports in Great Glen and nearby locations:

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • GarnettJack Jack Garnett (@GarnettJack) reported from Market Harborough, England

    Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

  • tkearins Tony Kearins (@tkearins) reported from Tilton, England

    @bt_uk dns issues with service in LE7. Can get to Google, can’t resolve bbc or Microsoft. No trace route response. Guessing you have issues?

  • silverbee52 Alan Bates (@silverbee52) reported from Rugby, England

    @SaintRobinho86 @SkySports @btsport The issue is that Spurs have already played Norwich in a friendly, so have already been in contact. The Norwich player won’t play against you so it doesn’t matter

  • bhavikghelani Bhavik Ghelani (@bhavikghelani) reported from Leicestershire, England

    It’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • MaxloweLtd Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • davidjockronald David Ronald (@davidjockronald) reported from Market Harborough, England

    @btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary

  • eddlawrence1 Edd Lawrence (@eddlawrence1) reported from Rugby, England

    @bt_uk Can someone contact me please. Unable to use the chat service via the app as there is no one available constantly. Very rare I get in contact but my bill is wrong! Thanks.

  • Deborahbham Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • Kyle_ashby_ Kyle (@Kyle_ashby_) reported from Rugby, England

    @bt_uk Your internet is so bloody awful. Worse provider ever. Shame my dad pays it, but once I pay it, I’m never going to BT. The internet literally disconnects you randomly and you sometimes have to reinsert the password.

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • brettlonsdale brettlonsdale (@brettlonsdale) reported from Shawell, England

    @bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!

  • xxTEJxx Tej (@xxTEJxx) reported from Narborough, England

    @bt_uk Still having issues! Got through to tech chat and need an engineer 😳

  • JonWoodcock JonWoodcock (@JonWoodcock) reported from Narborough, England

    @bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed

  • RamblinSydRumpo Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England

    @btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

  • des_derek Derek Leicesterwolf (@des_derek) reported from Oadby and Wigston, England

    Couldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • ppatel1990 Prits (@ppatel1990) reported from Leicestershire, England

    @skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _theogjade ♡ ÖGJådey ♡ (@_theogjade) reported

    @bt_uk love having no internet ALL NIGHT… need to work from home tomorrow as well… I see other are having issues. You gonna do something about it or not?!?!?!?!?! #incompetent

  • GingerFuryMage Donna Richards (@GingerFuryMage) reported

    @MikeSimmonds @bt_uk Thats definitely has more info, i received a text from support and now saying 9am tomorrow!!

  • jmmgee Jane Glew (@jmmgee) reported

    @bt_uk please can you tell me when the internet will be reconnected in my area . It’s saying tomorrow now ! I live in Worthing . Please help

  • SammyDu52386703 Sammy Duncan (@SammyDu52386703) reported

    @bt_uk i got asked to dm about internet issues, been 4 hours with no reply :(

  • landscapes365 Photography Skye (@landscapes365) reported

    @bt_uk It's okay, we have a designated agent who is dealing with this problem. It has been ongoing since May...

  • DeborahFlynn2 Deborah Flynn (@DeborahFlynn2) reported

    @bt_uk @btsport Making your full fiber service work would be a start

  • cambridgebarber Wee Seán the Barber (@cambridgebarber) reported

    @bt_uk Moving the disc closer to the hub means it's further from the problem area...that's why I may need a second disc.

  • cambridgebarber Wee Seán the Barber (@cambridgebarber) reported

    @bt_uk That's the showing at both hub and disc. Problem worse than before as hub is still not reaching the room. Need another disc to connect to the already installed disc BT gave me.

  • SNurse1882 Steve (@SNurse1882) reported

    @virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?

  • DeborahFlynn2 Deborah Flynn (@DeborahFlynn2) reported

    @bt_uk what is going on with your full fibre service?? We have been with internet service for 24 hours. It will be done by 5pm you said, it will be done by 9am you said. What about customer service?? This isn’t the first time this has happened.