BT (British Telecom)

BT (British Telecom) Outage Report in Great Glen, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Great Glen, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Glen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Great Glen, Leicestershire, England 12/05/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Glen, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Rugby, Leicestershire, Leicester and Market Harborough.

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City Problem Type Report Time
United KingdomRugby Total Blackout
United KingdomLeicestershire E-mail
United KingdomLeicester Total Blackout
United KingdomLeicestershire TV
United KingdomLeicester Internet
United KingdomLeicester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Great Glen, England

Latest outage, problems and issue reports in Great Glen and nearby locations:

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • MaxloweLtd Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • davidjockronald David Ronald (@davidjockronald) reported from Market Harborough, England

    @btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • Kyle_ashby_ Kyle (@Kyle_ashby_) reported from Rugby, England

    @bt_uk Your internet is so bloody awful. Worse provider ever. Shame my dad pays it, but once I pay it, I’m never going to BT. The internet literally disconnects you randomly and you sometimes have to reinsert the password.

  • eddlawrence1 Edd Lawrence (@eddlawrence1) reported from Rugby, England

    @bt_uk Can someone contact me please. Unable to use the chat service via the app as there is no one available constantly. Very rare I get in contact but my bill is wrong! Thanks.

  • ppatel1990 Prits (@ppatel1990) reported from Leicestershire, England

    @skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut

  • tkearins Tony Kearins (@tkearins) reported from Tilton, England

    @bt_uk dns issues with service in LE7. Can get to Google, can’t resolve bbc or Microsoft. No trace route response. Guessing you have issues?

  • Deborahbham Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • RamblinSydRumpo Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England

    @btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

  • GarnettJack Jack Garnett (@GarnettJack) reported from Market Harborough, England

    Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • des_derek Derek Leicesterwolf (@des_derek) reported from Oadby and Wigston, England

    Couldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off

  • brettlonsdale brettlonsdale (@brettlonsdale) reported from Shawell, England

    @bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!

  • bhavikghelani Bhavik Ghelani (@bhavikghelani) reported from Leicestershire, England

    It’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.

  • silverbee52 Alan Bates (@silverbee52) reported from Rugby, England

    @SaintRobinho86 @SkySports @btsport The issue is that Spurs have already played Norwich in a friendly, so have already been in contact. The Norwich player won’t play against you so it doesn’t matter

  • xxTEJxx Tej (@xxTEJxx) reported from Narborough, England

    @bt_uk Still having issues! Got through to tech chat and need an engineer 😳

  • JonWoodcock JonWoodcock (@JonWoodcock) reported from Narborough, England

    @bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaunRiach Shaun Riach (@ShaunRiach) reported

    @bt_uk Calling to get through to speak to someone and it's saying that the billing help desk is currently closed are there issues? cheers

  • eddsirr Edd Sirr (@eddsirr) reported

    Question for @bt_uk - if I’m trying to leave and can’t get through, I’m ok to reduce the number of minimum days I have to pay for? Or is there an email address I can have to cancel my services? @Ofcom or @BBCWatchdog should look at this as it’s grossly unfair.

  • giantsunflower Pat Bowie (@giantsunflower) reported

    @bt_uk Why can I not speak to someone on phone about my broadband and phone package. It says help desk closed. How long is this going on for

  • vickipelucci vicki pelucci (@vickipelucci) reported

    @bt_uk I’ve been trying to get through to BT for almost 3 weeks to cancel my contract, it rings out for about 1hr30 and then cuts me off!!! How am I supposed to give notice to leave when I can’t get through ??

  • Tophe2 Cris (@Tophe2) reported

    @bt_uk Hi, I placed an order yesterday but need to speak to someone about the delivery address, cs lines are down. Any advice?

  • bevbalin Bev Balin-Bull (@bevbalin) reported

    Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT

  • farawaylane farawaylane (@farawaylane) reported

    @bt_uk we spent 90 mins in a q this morning to query why you are trying to charge us for not returning items you never sent us, and why you haven't fixed our broadband in 10 days. Answer please.

  • handelhome Anna Handel (@handelhome) reported

    @bt_uk I have been on hold to speak to someone since 8.30am and at 10.00am I got cut off, calling back it says you have closed the help department. Can someone please contact me

  • emmbeco Emma C (@emmbeco) reported

    How can technical support desk @bt_uk be closed? I can't get through on phone and online chat says no availability. I've had dreadful service since moving house! Landline no finally moved across 4 weeks late but doesn't work 😡 Been waiting for callback from BT since yesterday.

  • Andyger72 Hazed Gaze (@Andyger72) reported

    @bt_uk trying to report issues with my BT TV box, scrambled picture and audio On hold for 2hrs and got cut off...any advice or reasoning?