BT (British Telecom) outages and service status in Great Glen, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Great Glen, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Great Glen, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Great Glen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Great Glen, England
The most recent BT (British Telecom) outage reports came from the following cities: Leicester.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester
|
Internet | 9 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Great Glen, England
Latest outage, problems and issue reports in Great Glen and nearby locations:
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Jon (@hippy_jon) reported from Market Harborough, England@bt_uk I suppose that's one way to pass the nick on to some other poor call centre operative.
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brettlonsdale (@brettlonsdale) reported from Shawell, England@bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!
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Bhavik Ghelani (@bhavikghelani) reported from Leicestershire, EnglandIt’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.
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Barraboy 🏴🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England@btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.
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Jon (@hippy_jon) reported from Market Harborough, England@bt_uk Im trying with the 5ghz disabled completely at the moment. Seems a popular fix
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Gav Stokes (@thegstokes) reported from Earl Shilton, England@bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...
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Derek Leicesterwolf (@des_derek) reported from Oadby and Wigston, EnglandCouldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off
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jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!
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jamie lishman (@j_lishman) reported from Woodhouse, England@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont
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Dr Haward Soper (@chaward) reported from Leicestershire, England@bt_uk dreadful service. Sitting on phone listening to awful music. TV not working at all. Get BTP-202 error. Tried all suggestions. TV working on phone. Am fed up.
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Jack Garnett (@GarnettJack) reported from Market Harborough, EnglandAppalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous
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Jon (@hippy_jon) reported from Market Harborough, England@bt_uk Morning. The speeds are generally ok but really slow at the moment. Connection drops at random.
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Tej (@xxTEJxx) reported from Narborough, England@bt_uk Still having issues! Got through to tech chat and need an engineer 😳
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Dr Haward Soper (@chaward) reported from Leicestershire, England@bt_uk Did that already. No reply. Got answer on phone after 22 mins. V helpful lady fixed problem. But that was the only good part of the service. Response on Twitter was poor.
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Prits (@ppatel1990) reported from Leicestershire, England@skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut
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JonWoodcock (@JonWoodcock) reported from Narborough, England@bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed
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David Ronald (@davidjockronald) reported from Market Harborough, England@btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary
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Gav Stokes (@thegstokes) reported from Earl Shilton, England@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly (@holby_fan) reportedI need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk
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trevor rhodes (@trevjrho) reported@bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2
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me (@shenry1972) reportedI'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.
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Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).
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Simon Mitchell (@SimonMitch1956) reported@herbie963 @bt_uk They make it as awkward as possible to put a justified complaint in and then give you the runaround in the hope that you give up. Wrong on my count !!!
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UAVHive (@UAVHive) reported@NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?
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LillithVexx (@LillithVexx) reported@bt_uk I was hoping to chat online because my phone is playing up right now but there is no way of talking to anyone. I just want to manage my bloody hub but BT gave me a stupid EE hub so now I can't use the My BT app or the EE app to manage it???
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.