BT (British Telecom)

BT (British Telecom) Outage Report in Downham Market, Norfolk, England

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The latest reports from users having issues in Downham Market come from postal codes PE38.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Downham Market, Norfolk, England 11/27/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Downham Market, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, Wisbech, West Dereham and King's Lynn.

Loading map, please wait...
City Problem Type Report Time
United KingdomDownham Market Internet
United KingdomWisbech E-mail
United KingdomWest Dereham Internet
United KingdomWisbech Internet
United KingdomKing's Lynn Internet
United KingdomKing's Lynn Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rhodrih Rhodri Harries (@rhodrih) reported

    @bt_uk The signal is intermittent on laptops, and keeps losing connection to sky.

  • iamlaurencurtis lozza (@iamlaurencurtis) reported

    @bt_uk is there any reason why you're restricting my sick uncle a phone and broadband service, refusing to get an engineer out and actually provide a service? Please let me know.

  • DomJBrown Dominic J Brown 🔰🇾🇪 (@DomJBrown) reported

    @bt_uk Will my issue get logged? I've noticed that the app was updated around the same time that I was last able to use it on firestick. The model I am using is Fire OS 5 so it should still be compatible with the latest update.

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk See, you run a speed test from YOUR end which doesn't relate to the speed I get at MY end, so you claim everything is good but it isnt!! I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next

  • Griffin3Robert baggio (@Griffin3Robert) reported

    @footballconfid1 @thespursweb @btsport once again you fail to respond with anything constructive to support your argument. hapless and hopeless.

  • ifthecap Chris Maguire (@ifthecap) reported

    I’ve ended my subscription to @btsport because their @btsportcricket coverage is so poor. Still no highlights of the #AUSvSA match available. Barely any highlights on Twitter. However @SkyCricket upload wicket highlights of #PAKvsENG within a few minutes

  • bray_gooster **** Stein (@bray_gooster) reported

    @bt_uk @virginmedia over the last year both BT and Virgin have continued to charge me after cancellation! BT have resolved the issue in one short phone call. Virgin were horrendous. Gave up trying to get my money back +£100. Who would I chose in the future. BT all the way!

  • footballconfid1 Football Confidential 🌐 (@footballconfid1) reported

    @CobiMcfc @thespursweb @btsport I’ve said many times, I’d just support another club if any of the scumbags associated to your club came for Spurs. It’s like saying, “you’d love a consortium of paedophiles to run your club if it meant winning something.” No mate, I really really wouldn’t. Find some shame ffs.

  • RoinnAnLuisigh Luíseach Nic Eoin (@RoinnAnLuisigh) reported

    @bt_uk our entire street has been without internet since Wednesday night, and the time to fix keeps increasing. Are you doing anything about this?

  • farr_win Honest Answer (@farr_win) reported

    @bt_uk See, younrun a speed test from YOUR end which doesn't relate to the speed I get at MY end. I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next