BT (British Telecom) Outage Report in Downham Market, Norfolk, England
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The latest reports from users having issues in Downham Market come from postal codes PE38.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Downham Market, Chatteris, King's Lynn and Wisbech.
| City | Problem Type | Report Time |
|---|---|---|
 Downham Market |
Internet | |
| Chatteris |
Internet | |
| King's Lynn |
Wi-fi | |
| King's Lynn |
TV | |
| Wisbech |
Internet | |
| King's Lynn |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Gem Walker
(@tigwalker83) reported
from
Outwell, England
@BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Jake Humphrey 💙
(@mrjakehumphrey) reported
from
Great Massingham, England
@LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AffAl
(@AffAl17) reported
@bt_uk @btsport Loyalty is not in the dictionary for BT customer services
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Ronan Barton
(@Ronan_Barton) reported
@bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?
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TAH_mas
(@TAH_mas) reported
@bt_uk The estimated fix time is now Monday at 9:40, not a great quality of service. 4 days of downtime!! This is not what I am paying for.
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**** Urquhart
(@jockulla) reported
@btsport Hey! What's happened to the AFL feed of Saints v Lions? Transmission problems?
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Chris Kettle
(@chriskettle3) reported
@bt_uk Seriously, you are my provider no? Or not for much longer! I could put an FOI into openreach to get the same info and wouldn't need to provide any details. No matter, I will call and add this to the already long list of a complaint I have open. 🤬
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Harry Rose 🏳️🌈🏳️⚧️
(@HarryRoseStudi1) reported
Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?
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Chris Kettle
(@chriskettle3) reported
@bt_uk we had an openreach van outside the house yesterday and was told that the telegraph pole over the road will be replaced 'in a couple of weeks'. Can you confirm the exact date and time please? Already have enough line issues without you disruptingfurther. Postcode CW84BS
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk I'm not available Monday. Call me asap to resolve this issue. @bt_uk & @WeAreOpenreach have not covered yourselves in glory so I think you need to take a far more customer-centric, proactive approach. You 'pride yourselves in excellent customer service' after all...
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Anne Ford
(@AnneFor53380854) reported
@bt_uk Thank you for your quick reply. I've tried to log into what you've said and it won't let me , it says I've had to many unsuccessful attempts and I'm locked out for 20 mins ( I only pressed the login button once and that's what came up 🫤)
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Jane C
(@JaneClifford23) reported
@bt_uk You too. I'm actually with Phone Coop (@midcountiescoop ) but have to start problem solving with the BT line :)