BT (British Telecom) Outage Report in Downham Market, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Wisbech and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 Wisbech |
Internet | |
| Downham Market |
Internet | |
| Downham Market |
Internet | |
| Wisbech |
||
| West Dereham |
Internet | |
| Wisbech |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk But the technical department told me that the router are not plugged. Now I am in home and can provide the pictures. Is plugged 24/7 hours/week but not working properly from the first day.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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AW PR
(@AWPRCO) reported
from
Great Massingham, England
@btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey
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Andrew Roseblade
(@andyroseblade) reported
from
Downham Market, England
@bt_uk now into a third day without broadband and the estimated fix is getting further and further away. Absolutely ridiculous. Any danger of a fix?
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Maria Pissinatti
(@morena_da_luz) reported
from
Wisbech, England
@bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Jake Humphrey 💙
(@mrjakehumphrey) reported
from
Great Massingham, England
@LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
from
Downham Market, England
@Mikeyweal @btsportrugby Did you learn to be rude, or born that way? You saying it was R’s ARM or not B’s HEAD? Neither hinted at by Ref/TMO or Commentary BTSport vid can’t be screenshot. Replay c.46m03, when R hits B, dk blue shirt is visible between top of Prem logo & impact point on side of B’s head
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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joanna bould #fbpe 💙#thankyounhs 🕷#3.5%
(@joanna_bould) reported
@bt_uk over 20 minutes hold for answer , advise engineer will call me. Put phone down, no call. Daren’t get on with my work by making a call! You need more staff if you cannot operate as is.
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Dam
(@dziebowicz) reported
Hi guys, my Huawei Echolife just died and I’m with no internet access. Anything you can do to help me out with this? If you could also tell me if I can use any GPON router to replace it just in case this would take some time to get fixed? @bt_uk
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Liam
(@Touheyy) reported
@btsport you’re company is the worst. I moved house on the 16th of March and tried to set up internet prior to this. I got told the 1st of April was the earliest you could do. I called to confirm this today with it being close and get told you’ve cancelled it and now it’s the 22n
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Nishal Pancholi ®
(@nishalpancholi) reported
@btsport want to cancel my sport because times are hard but you want £220 from me to cancel it. Embarrassing really #btsport
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YOKO
(@yoko120887) reported
@SportsJOEdotie He is the worst commentator and pundit ever, even @btsport wouldn’t give him a job
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Chris
(@henderson_exp) reported
@bt_uk thanks for quoting me near £100 for an engineer to come look at why my internet doesn’t reach all the rooms in my flat. Super cool to constantly have my laptop cut out while I work 👍
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Alicia Katharine
(@AliciaKM07) reported
Actually didn’t think it could get any worse than @TalkTalk - however @bt_uk are on another level!! First they cancel my order 5 days after my service went live. Place a new order to rectify this but only place a landline order not broadband!!! 😡😡😡
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Stephen Lyons
(@UKBritVoice) reported
@bt_uk Too early to tell but probably not a BT issue.
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Ria Hall
(@memyself_n_boo) reported
been ignored for the last week by your consumer resolutions team & am in the middle of a complaint to the communications ombudsman wondered if I’d get a response this way. Phone is now saying line in use. Can’t see app as internet STILL not working @bt_uk aware bill not paid
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Mr.ScottCee
(@MrScottcee) reported
@bt_uk hi guys any chance of helping? I was told I’d receive a call back, I’ve gave it a few days. There’s been no call back. The queues are crazy, any chance of someone calling myself after 6pm? Needing help with query. Many thanks.