BT (British Telecom)

BT (British Telecom) Outage Report in Downham Market, Norfolk, England

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The latest reports from users having issues in Downham Market come from postal codes PE38.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Downham Market, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Downham Market, Norfolk, England 01/22/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Downham Market, Norfolk, England

The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn, Chatteris, Wisbech and Downham Market.

Loading map, please wait...
City Problem Type Report Time
United KingdomKing's Lynn Internet
United KingdomKing's Lynn E-mail
United KingdomChatteris E-mail
United KingdomKing's Lynn Total Blackout
United KingdomKing's Lynn Total Blackout
United KingdomWisbech Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Downham Market, England

Latest outage, problems and issue reports in Downham Market and nearby locations:

  • NeilMegaGroves Neil Groves (@NeilMegaGroves) reported from Mundford, England

    @mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY

  • NicDaykin Nicola Daykin (@NicDaykin) reported from Northwold, England

    @bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @bt_uk No problem

  • danzell33 Danny V (@danzell33) reported from Watlington, England

    don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.

  • Markt_87 Mark Toole (@Markt_87) reported from Wimbotsham, England

    @SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • SimonDaykin Simon Daykin (@SimonDaykin) reported from Northwold, England

    @btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that

  • mrjakehumphrey Jake Humphrey 💙 (@mrjakehumphrey) reported from Great Massingham, England

    @LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻

  • Lord_Napier Richard Watson (@Lord_Napier) reported from King's Lynn, England

    @BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • AWPRCO AW PR (@AWPRCO) reported from Great Massingham, England

    @btsport must condemn this. Commentator making light of Simeone avoiding bottles reigning down. It’s unacceptable. @btsportfootball @mrjakehumphrey

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • morena_da_luz Maria Pissinatti (@morena_da_luz) reported from Wisbech, England

    @bt_uk Hi Tasha! Thanks for your time today X when I have been informed that the internet here not work the costume service sent me one new device for test but do other new contract without my permission. Now I scare the phone call. Lol 2 weeks ago I have been called x

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Outwell, England

    😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb

  • danzell33 Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • tigwalker83 Gemma Walker (@tigwalker83) reported from Downham Market, England

    @BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ioloj Iolo Jones (@ioloj) reported

    Just completed a questionnaire from @NowTV. Let me say: ads really bad; price ridiculous; no catch up on sport laughable; no watch from start; boost annoying. Will never, ever subscribe again. Years behind @btsport and £20 too expensive.

  • Simms58 deborah simms (@Simms58) reported

    @bt_uk So no broadband no phone line and no one can come for a week that is not service!!

  • AndySlinger1 Andy Slinger (@AndySlinger1) reported

    @bt_uk Why do you treat existing customers like ****? Took 500mb bb last year & told best price as existing customer was 49.99 & offer for new customers (45.99) would be increasing. My bill is now 54.63 yet it's still 45.99 for new customers inc. 22.99 for 3 months.

  • chris2204721 Chris Clark (@chris2204721) reported

    @bt_uk Complaint has been open a while. It doesn’t seem to make a difference, you can’t even complete a simple request

  • SusanSHD Susan🌻💙 (@SusanSHD) reported

    @bt_uk why does your "report a scam" call page required an answer about software the scammer used to connect, when you've already answered that they didn't. Same happens with the "did they take money" question. You say no, but are forced to fill in the "how" question. Poor ux.

  • greg9rovers Greg Wallace (@greg9rovers) reported

    As soon as my contact is up with @bt_uk I'm going straight over to @virginmedia the worst thing I ever did was go with @bt_uk wouldn't it be nice to have a full 24 hours where the broadband is what I've paid for?

  • hyperbearded Richard Adam Mawer (@hyperbearded) reported

    @bt_uk Ive got no/low internet signal in one of the upstairs bedrooms & we've been told we'd need to pay for an engineer to come out? Doesn't sound right to me. And to add to that now the bill has gone up £3 a month to £30! That's the same as Sky but we've only got internet!

  • volatilecherry Jo (@volatilecherry) reported

    @bt_uk it's now been 2 years you've been sending me messages about someone else's services, engineer visits and service disruptions. I've called to tell you, twice. I can't imagine how pissed off the other person is, for not getting the messages they're expecting. Sort it out.

  • Phoenix_2268 Andrea (@Phoenix_2268) reported

    @bt_uk Its 2022, you're a telecom company and for some reason I'm having to write to you with a POA access code I retrieved from the internet and post it to you rather than attaching it to an email like every other company. This is stupid, slow and inconvenient. Why? Why?? 🤦

  • bobbyjac1 @bobbyjac275 #bobbyjac (@bobbyjac1) reported

    @bt_uk BT - Nick Lane MD of Retail customer services I suspect when he arrives home he runs around the kitchen clapping his hands 2 the money he has made 4 such a shocking service - BT makes reference 2 Excellent Service - Liars total rubbish in my case - Nightmare Money 4 old numbers