BT (British Telecom) Outage Report in Downham Market, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Downham Market come from postal codes PE38.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Downham Market, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Downham Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Downham Market, Norfolk, England
The most recent BT (British Telecom) outage reports came from the following cities: King's Lynn, Chatteris, Wisbech and Downham Market.
| City | Problem Type | Report Time |
|---|---|---|
 King's Lynn |
Internet | |
| King's Lynn |
Internet | |
| King's Lynn |
Phone | |
| King's Lynn |
Internet | |
| King's Lynn |
||
| Chatteris |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Downham Market, England
Latest outage, problems and issue reports in Downham Market and nearby locations:
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk Can’t access emails this morning! Waiting on one to go through! Checked Twitter and seems lots are having problems this morning.
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Doe Grass
(@DoeGrass) reported
from
Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
Cannot believe further incompetence of @bt_uk. 10 days without phone or broadband. Engineer booked Thurs for today. Chasing ETA appt has cancelled and rescheduled for tues. no reason, no conversation just changed AND complaint has been closed as resolved! I DONT THINK SO 😡 LIVID
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Neil Groves
(@NeilMegaGroves) reported
from
Mundford, England
@mrjakehumphrey @btsport @GaryLineker @premierleague No Way!!! Wrong frame used, he hadn't played the ball yet! Compare that to pukkis v spurs when the ball was 3 yards from vrancic foot. Absolute idiots using this shit technology!!!! 😡😡😡😡😡 #NORCRY
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Danny V
(@danzell33) reported
from
Shouldham, England
@bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.
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Gemma Walker
(@tigwalker83) reported
from
Outwell, England
😫 Listening to my teen moaning about laggy internet is bad enough at the weekend now I need earplugs for the foreseeable future 😫 @BTCare @bt_uk #shitinternet #superfastmyarse #max17mb
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Gem Walker
(@tigwalker83) reported
from
Outwell, England
@BTCare can you make a note my bill is paid as I know over bank holiday it will take longer. My speeds are soooo slow today!’
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Danny V
(@danzell33) reported
from
Watlington, England
don't use @bt_uk absolutely aweful customer service, moved out our old place on 19th July and promised connection at our new house on 24th July, still waiting and keep getting sent mini hubs that don't work. If didn't have an account with them would definitely go elsewhere.
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Mr R 💙
(@Reynolds3Simon) reported
from
Wisbech, England
@BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.
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Nicola Daykin
(@NicDaykin) reported
from
Northwold, England
@bt_uk I’ve purchased a dongle which you offered me, had no service for 2 weeks, spent 2 1/2hrs on the phone, taken 2 rest days waiting for an engineer spent a fortune on mobile data, turned up on the wrong shift for work and my son in meltdown as he can’t submit college work...
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@BTCare @bt_uk @OpenreachHelp 4 times in half hour my hub keeps going Orange! Checked status and no issues in area. Disrupting my work!
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Jake Humphrey 💙
(@mrjakehumphrey) reported
from
Great Massingham, England
@LittleOlivia7 @btsport @raphaelvarane I guess we could have done, however, may have caused issues. It wasn’t planned, and we were all playing it by ear. Rio felt more comfortable just congratulating him and i think it made great TV. 👍🏻
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk No problem
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Gemma Walker
(@tigwalker83) reported
from
Downham Market, England
@bt_uk @BTCare apparently fault fixed in my area PE389QR but internet still bad. Can you check please.
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Simon Daykin
(@SimonDaykin) reported
from
Northwold, England
@btcare you fail on yesterday’s install, then bombard me with urgent messages to contact you. I do, and 7 calls later and over 3 hours on call (being cut off by you after 30 mins), I’m losing the will. When I placed the order you were amazingly attentive and quick. Funny that
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Richard Watson
(@Lord_Napier) reported
from
King's Lynn, England
@BuntingsWorld @Rstoors4life @bt_uk I shall be departing I'm afraid, need to upgrade to Fibre 2, new customer gets it under £30, existing they want £10 more and won't match
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Danny V
(@danzell33) reported
from
Downham Market, England
@bt_uk didnt think youd get back to me either, very poor service on your behalf.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Britten
(@Br1tt3n) reported
After being promised a fault repair yesterday after 13 days or waiting @bt_uk updates the estimates fix to 26th August. No explanations and no support. That will be 16 days without internet and 22 since moving house.
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Stu
(@StuTMedia) reported
@bt_uk Currently reads "awaiting confirmation". activation date says 24th august, assume I'll still have service until 9th september?
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Kineta hill
(@KinetaHill) reported
@bt_uk your broadband is utter useless, no net for 3 hours, can't log a fault online, texted your help number, your online status update is crap, says yes we have service, but your text help bot is saying service down, so which is it up or down? #BTdown @DowndetectorUK
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Lyndsey Hunt
(@LyndseyAHunt) reported
@bt_uk I've had a look here already but I dont know the landline number. We've never used it so I can't check.
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paulfrizelle
(@paulfrizelle) reported
@bt_uk Day 5 no Internet. Waited in for 2 separate engineers. Didn't bother turning up. Now been told got to cease my service and open new account. Should be up and running between 5 and 10 days. Absolute joker's
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Stephen Doyle
(@StephenDoyle22) reported
@bt_uk No BT seem confused with what is going on at openreach’s end - which seems to be the major issue in getting this resolved
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Mathew Britten
(@Br1tt3n) reported
After being promised a repair yesterday (13 days since reporting fault) @bt_uk now informs me that it won’t be repaired until the 26th. That’s 16 days since raising the fault and 22 since moving home. No explanation or support.
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Nick Stapleton
(@staplenick) reported
@bt_uk @JohnStapletonTV Eventually agreed to book yet another engineer visit, which means another two weeks with a phone line that doesn't work, but given that they "had no record" of today's one, not exactly full of hope. Ombudsman next
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Dene dickerson
(@dene_dickerson) reported
@staplenick @bt_uk @JohnStapletonTV Customer Service Marks 0 John Lewis 0 waiting on phone 20 minutes only to be answered then cut off
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Kris
(@Kris08860201) reported
@bt_uk Hi there, any chance you can help please. My internet is so so slow I can see my letter being typed very slowly and searches on Google takes ages blue circle goes round and round. It was ok till last night but all day today it’s 👎