BT (British Telecom) Outage Report in Crossford, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crossford, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crossford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Crossford, Fife, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Falkirk, Broxburn, Dunfermline and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Falkirk |
Internet | |
| Broxburn |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crossford, Scotland
Latest outage, problems and issue reports in Crossford and nearby locations:
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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boswelltoday
(@SandmanEdi) reported
from
Edinburgh, Scotland
@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Daryn Mason
(@CxDaryn) reported
from
Powmill, Scotland
@bt_uk Hello. I need urgent help. My elderly housebound mother’s phone and internet is down and it’s critical for her. It also connects her community alarm in case she has a medical emergency.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Bob Allen
(@Nellabob) reported
from
Aberdour, Scotland
@btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....
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Scott Paterson
(@ScottyPaterson6) reported
from
Falkirk, Scotland
@btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Keith Duncan
(@Keithduncan47) reported
from
Edinburgh, Scotland
@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
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Colin Lundie
(@gongthegoalie) reported
from
Edinburgh, Scotland
@btsport it’s actually btsport 1 that I have the problem on.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhiannon
(@RMoorhouse5) reported
Hey @bt_uk I've been a Dr since before I was ever your customer, and repeatedly calling me Miss after I signed up as Dr and correct you every single time means anything you send (to that person who doesn't exist) goes in the bin. Misogyny is bad. Sort it please.
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Kim McHugo
(@kimmchugo) reported
@bt_uk I work for BT and currently have no working phone line at home. It was working this morning, but now the connection is down. Is there an issue in West London reported?
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Jayne Adkins 💙
(@jkadkins88) reported
@bt_uk Christmas movies?! As nhs senior keyworker trying to work from home no fully working WiFi for 8 days now being told mini hub being cut off due to BT system incompetence - abysmal service
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Stephen H
(@stephen2876) reported
@bt_uk So far so good. Apart from a couple glitches Tuesday night lasting about 10-15 minutes each, broadband connection has been stable since then. Service Status page reports no known issues in my area at the moment, so🤞
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Katherine Mackay
(@kath_lewis) reported
@MaxJamesMackay @bt_uk As an update on this, no one has rung me today as planned. I got a text about ringing to book an engineer then when I spoke to your team they said they would get the manager who I spoke to yesterday to ring me as they never cancelled the order. They haven’t
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Michael Inman
(@snuffer31) reported
@bt_uk I have complete access to her email and nothing came through, normally she pays her bill by cheque and posts it but this time my brother paid it online, but for some reason your system never registered that it had been paid
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Lisa Lou
(@LisaWalton242) reported
@bt_uk TV box Humax DTRT4000 won't record. Changed control still nothing. Preset recordings not working. Neither did factory reset. Help please
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Helen Grant
(@helga140465) reported
@bt_uk Kind of you to get back to me! My husband has tried to fix them…think he’s done it but it’s so slow! To be honest , not your fault, but not really impressed with the BT package ! Have a lovely Xmas 🎄
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Louis Myles
(@louismyles) reported
@MellyChaps @btsport @Virgin I've turned down some higher profile stuff because of this before. Would rather work for the ppl who pay quick or at least indicate when payment will come.
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Richard wheatley
(@wheats44) reported
@bt_uk No known issues