BT (British Telecom)

BT (British Telecom) Outage Report in Beccles, Suffolk, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Beccles, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Beccles, Suffolk, England 04/12/2025 12:45

April 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beccles, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Norwich, Lowestoft, Beccles and Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich E-mail
United KingdomNorwich E-mail
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Beccles, England

Latest outage, problems and issue reports in Beccles and nearby locations:

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    @btsport got some front asking people to donate £10 to the flood victims of Pakistan. Never heard them do this when houses up and down this Isle get ruined in floods every Yr?

  • templerd Robert Temple (@templerd) reported from Southwold, England

    @bt_uk land line fault test repeatedly stops at 99% ... obvs land line not working ... suggestions please.

  • DWyattHupton David Wyatt-Hupton (@DWyattHupton) reported from Norwich, England

    @btsport How do you find college football replays on the App? Looking to watch last night's game today, but can't see a way to search for it and they don't come up under the American Football section. Can you help?

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @bt_uk lost broadband in Norwich NR6. Fault found... ...but an update by Thursday 17th??? Seriously, the last thing I need in 2020 is broadband to fail. Please, get a move on.

  • scoop2far Matt (@scoop2far) reported from Norwich, England

    @bt_uk how is it that when you own the backbone of broadband in the uk you still manage to provide service levels so far below any of your rivals? 2 weeks of failing service and no response from BT... rubbish

  • csauverin Caroline Sauverin (@csauverin) reported from Brooke, England

    @broadsgirl @bt_uk @OpenreachHelp Glad it’s sorted but very frustrating. Our internet stopped every time the thermostat kicked in. Engineer replaced thermostat with one that didn’t have worn wires, when I told him that it was the issue but problem came back. Now have a digital thermostat and working internet.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Much more than receiving download speeds 5-17Mbs and up load speeds of 0.3-1Mbps for 3-4 weeks does not full fill average speeds of (down)47Mbps and (up)18Mbps of the stay fast guarantee.

  • nick_murrell Nick Murrell (@nick_murrell) reported from Norwich, England

    18 months after stopping #BT BB due to shocking service returning as @virginmedia don't serve new home. Terrible sales experience with @bt_uk promised delivery date & mobile back up if couldn't be met. Delivery date delayed, no interim service offered as promised. @BTCare

  • doughtagnan Steve Gray (@doughtagnan) reported from Westhall, England

    @jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.

  • SharkScubaDave David Holmes (@SharkScubaDave) reported from Norwich, England

    @jordysniper @btsportwwe @btsport I have asked the same question on more than one occasion! The biggest issue for me is the lack of response! Might as well cancel if the service isn’t going to be up to scratch! Very poor from @btsportwwe @btsport #badcustomerservice

  • TheRefinery68 The Internationalist (@TheRefinery68) reported from Norwich, England

    @bt_uk Just normal on my iPhone there was a problem yesterday with an outage

  • Alec_2511 Alec Wilson (@Alec_2511) reported from Beccles, England

    Martin Keown again for a Manchester United game. Why @btsport? He's an awful pundit and he hates United. Sort it out! @btsportfootball @mrjakehumphrey

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    Hi @EE I'm a business customer with a mobile contract - am I able to use @bt_uk wi-fi? I connected to one today but didn't know how to login as it asked if I am a BT broadband customer? Thanks

  • glenharlow88 Simon (@glenharlow88) reported from Norwich, England

    @bt_uk I have a BT hub 6 that's no longer required. Please Could you advise me where I can recycle this. Also I'm £30 in credit with yourselves but no longer a customer How can I claim this back.

  • JimboTaylor James Taylor (@JimboTaylor) reported from Halesworth, England

    @bt_uk Still not working I have reset all, have good internet connection but tv box just won’t load

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @Catters61 @btsport If he could just hang on til next week would be handy for us Norwich fans

  • MortyMark Mark Newstead (@MortyMark) reported from Norwich, England

    @ChrisElliott66 @bt_uk Yeah I am in Aspland rd, so not far away. It was only when I started talking to neighbours they said " oh yeah, mine too". Service status on BT website doesn't even acknowledge there is an issue.

  • vineet_shah_007 Vineet Shah (@vineet_shah_007) reported from Norwich, England

    @bt_uk Need much more than a compensation as for the time I have spent calling and following up what has happened to my complaint, and all for a fault that was out my premises.

  • justinhoward6 Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    In the interest of honesty, I can honestly say Steve McManaman is a horrible scouse pr**k who stole a living kicking a ball about only surpassed by him keeping the numerous medical departments in jobs @btsport #chemil

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LancsKR Ean Sterling (@LancsKR) reported

    @bt_uk Why is the digital network in FY8 intermittent and poor. Cant even access the internet on a tablet #bt

  • nahthenmardy rachel (@nahthenmardy) reported

    @bt_uk and @SkyHelpTeam. I have internet with bt. Had no issues until the past week. Now my sky a had no internet connection but other devices seem to have it. It sometimes come back on for a bit then goes back off. Is it a sky or bt issue? Who do I phone?

  • simonehancox Gay Slade (@simonehancox) reported

    @bt_uk I wasted an hour of my life this morning on your chat trying to get my BT TV ago record, which it’s stopped doing. Can you help please?

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk Useless company that does nothing to actually help their customers in need. Work wants me working from home yet these guys constantly fob me off telling me to wait a week for a connection date despite them already being overdue from my original date.

  • scienceboy7 andrew rawstron (@scienceboy7) reported

    @BTCare BT Internet email is appalling. I’ve had to reset my password three times in two days. Suspicious activity? More like poor service and infrastructure. Please stop it. It’s driving us mad. And more importantly to you, away from BT. I’ve frankly had enough. not good enough

  • AMLTaylor66 Dr Amanda ML Taylor (-Beswick) digi-critical (@AMLTaylor66) reported

    @PaulaDoherty864 @bt_uk Awful company

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk Useless company that does nothing to actually help their customers in need. Work wants me working from home yet these guys constantly fob me off telling me to wait a week for a connection date despite them already being overdue from my original date.

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    @bt_uk I was looking into why Lothian Broadband are the only company to offer me full fibre at 1gb download speed. Will BT be able to offer me this in the near future? Is there a period when another company owning the fibre cables allow BT onto their network?

  • yafer23_ J (@yafer23_) reported

    @bt_uk hi I have my engineer to come and install my broadband tomorrow but I only have a junction box. Would the engineer change this to a master socket or issue a micro filter??

  • chip_phat ChipPhat (@chip_phat) reported

    @bt_uk Useless company that does nothing to actually help their customers in need. Work wants me working from home yet these guys constantly fob me off telling me to wait a week for a connection date despite them already being overdue from my original date.