BT (British Telecom)

BT (British Telecom) Outage Report in Barnstaple, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Barnstaple come from postal codes EX31.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Barnstaple, Devon, England 12/05/2025 04:35

December 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barnstaple, Devon, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnstaple.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnstaple Internet
United KingdomBarnstaple Internet
United KingdomBarnstaple Internet
United KingdomBarnstaple Internet
United KingdomBideford Internet
United KingdomBarnstaple Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Barnstaple, England

Latest outage, problems and issue reports in Barnstaple and nearby locations:

  • dandayrob Dan Day-Robinson (@dandayrob) reported from Lynton, England

    Terrible customer service from @BT @btbusinesscare billing. When you tell them something they find annoying they put you on hold forever. Just a shoddy outfit - a disorganised monopoly that should never have been privatised

  • the1burrows Michael Burrows (@the1burrows) reported from Northam, England

    Fair play to the guy trying to do the interviews on #BTsport. Letting the players actually enjoy the moment with the team and fans and not get bogged down with the media #UCLfinal

  • elovabloke JeffLaing (@elovabloke) reported from Fremington, England

    @bt_uk has the live chat closed down. Cannot find it anywhere

  • elovabloke JeffLaing (@elovabloke) reported from Fremington, England

    @bt_uk No, I want to know if you are adopting the good customer service attitude of @SkySports and suspended payment on the sports channels

  • elovabloke JeffLaing (@elovabloke) reported from Fremington, England

    @bt_uk I have been a customer for close to 20 years and I dont expect to be treated like that.

  • elovabloke Jeff Laing 🇯🇲🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴‍☠️🇬🇧 (@elovabloke) reported from Fremington, England

    @bt_uk is the Internet down in the EX31 3LD area?

  • TonyPriceLive Tony Price (@TonyPriceLive) reported from Barnstaple, England

    @bt_uk setting up WiFi disc for first time with Smart Hub 2. Turning on disc and light stuck on purple. Plugged in ethernet and still purple. Been like that for over half an hour now. Been on hold for a while with no answer. Please help!!!

  • elovabloke JeffLaing (@elovabloke) reported from Fremington, England

    @BTCare have you shut down live chat

  • elovabloke JeffLaing (@elovabloke) reported from Fremington, England

    @bt_uk need to contact customer services. Cannot renew my BB contract on line

  • tobythetortoise Hon Sir Tobe Lerone. (@tobythetortoise) reported from Braunton, England

    @btsport sort your bleeding signal out. Its appalling. Buffering like mad. Only online service that does.

  • craigomahoney Craig O'Mahoney (@craigomahoney) reported from Ilfracombe, England

    @bt_uk are a joke.The worst customer service and delivery of promises I’ve ever known. #clueless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanAbraham01 Dan Abraham (@DanAbraham01) reported

    @bt_uk your customer service is absolutely appalling. Constantly being transferred between departments, put in queues, no-one intereted in helping solve a simple problem. Apparently your Twitter ‘assists with all things’. I’m not holding my breath....

  • milo_phoebe Phoebe and Milo (@milo_phoebe) reported

    @bt_uk just spoke to BT to discuss prices as I am paying a premium price for average service, much more than their well-reviewed rivals. No joy so after > a decade I will have leave them. No reward for loyalty!

  • Booty9354 Jonathan boot (@Booty9354) reported

    @bt_uk what's going on with my mother in laws broadband? Should have been activated on 17th Dec? She is 81 and uses facetime everyday. Please can this be sorted ASAP. Wished I never changed her from previous provider...

  • MatthewAston8 Matthew Aston (@MatthewAston8) reported

    @bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order

  • Mozza1304 Red Daz (@Mozza1304) reported

    Appalling service yet again from @bt_uk. No internet now since Friday, was supposed to come today to rectify the problem and haven't turned up, making my wife miss a very important Zoom meeting. Will be looking to cancel my subscription if this is how you treat customers.

  • countrymousie H (@countrymousie) reported

    @wvgmltd @btbusinesscare Whoever you go with Openreach fix the cables

  • MonsterOG_ Pete/Monster/Daddy (@MonsterOG_) reported

    @_Baeanne @VodafoneUK @bt_uk I had the same issue you would either get an appointment next day or in a few days... They were quick with doing mine and getting me another appointment... Reason why they wont do it is because it would take them around an hour to sort their equipment

  • Kathlee91193552 No ma banner (@Kathlee91193552) reported

    @bt_uk @TheSun a word on behalf of my mother who was released from hospital after 4 months fighting for her life with covid, she got home to her phone, internet and TV cut off and a bill for 846 quid for early cancellation 🤬 she's now unable to call anyone in an emergency.

  • clm2071 Septimus McClonk (@clm2071) reported

    @susiesooze @bt_uk I have the same email. It gives no info about what channels are going, no info about what happens if you do nothing. Links to taking out a new 24 month contract or cancelling without a fee....it really is very poor, reads as if you dont value your customers

  • clm2071 Septimus McClonk (@clm2071) reported

    @bt_uk @susiesooze Its says to cancel. Top customer care there @bt_uk real focus on customer retention