BT (British Telecom)

BT (British Telecom) Outage Report in Alcester, Warwickshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alcester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alcester, Warwickshire, England 05/14/2025 10:20

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alcester, Warwickshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stratford-upon-Avon, Redditch, Bromsgrove and Alcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alcester, England

Latest outage, problems and issue reports in Alcester and nearby locations:

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • Jasper_Pegrum Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England

    @bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • ukrols Roly Tree (@ukrols) reported from Evesham, England

    @bt_uk Hi, until recently now shortly after the SSID was changed to BTWifi the option to login with a Fon account was removed as per my screenshot above.

  • KelleyCostigan Kelley Costigan (@KelleyCostigan) reported from Stratford-upon-Avon, England

    @bt_uk Hi! Not sure you can help, but maybe point me in the right direction, please. Ever since BT changed the email system, mine keeps crashing, takes ages to load & to file emails. It’s unacceptable.

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaFord17 Lisa Ford (@LisaFord17) reported

    @bt_uk @bt_uk this really isn’t good enough. it is your mistake. I checked my order back in Mar. No mention of BT sport. How is a customer supposed to predict which random services might get added to their bill that they’ll need to pay for in order to get a refund? Just send a new bill!

  • cryptom64126539 100% Paper Hands (@cryptom64126539) reported

    @bt_uk @MirrigoldS It is a crap crap service. Lost time of how often my phone will tell me my password for BT email is wrong for a day before miraculously it works again. And why does the webmail take twice as long as anyone else's service to refresh. And now nothing

  • _Temuri Temuri (@_Temuri) reported

    Shout out to Rajni from @bt_uk for helping me with what I thought was a billing issue 🙌

  • realdocatherton Doc Atherton Esq. (@realdocatherton) reported

    . @bt_uk Hi. I presume you are aware the BT email is down at the moment?

  • rlloydpr Robert Lloyd (@rlloydpr) reported

    Looks like @bt_uk email is down. :(

  • danahaqjoo Dana Haqjoo (@danahaqjoo) reported

    . @bt_uk Hello. My BT email has been down for last 30 mins or so. I see there may others reporting this. Any idea of when it might be fixed? Thanks.

  • batty_batson Mark Batson (@batty_batson) reported

    @bt_uk Hi there, unable to access my email since 13.45 today. Is there a more widespread issue. Over 500 reports on downdetector in last hour.

  • helderlemos1 Helder Lemos (@helderlemos1) reported

    BT Email servers access extremely slow, snail-paced. In fact just stopped altogether this moment. In contrast, Microsoft Outlook/HotMail/Live email access & Google Gmail working with no access or speed issues or any problems @bt_uk

  • batty_batson Mark Batson (@batty_batson) reported

    @bt_uk @MirrigoldS Sorry to hijack this thread but, I am unable to login either in email client or via the website. Downndetector has over 500 reports in the last hour.

  • b11oma billy omalley (@b11oma) reported from Warrington, England

    @bt_uk is there a problem with Bt email