BT (British Telecom)

BT (British Telecom) Outage Report in Droitwich, Worcestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Droitwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Droitwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Droitwich, Worcestershire, England 01/13/2026 07:35

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Droitwich, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Redditch, Kidderminster, Stourport-on-Severn and Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWorcester Wi-fi
United KingdomBirmingham Internet
United KingdomWorcester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • FrenchWarrior72 Andy Morgan - Volunteering #Lausanne2020 🇨🇭 (@FrenchWarrior72) reported from Worcestershire, England

    @bt_uk Have no signal on all ITV channels, pictures freezing or breaking up, no issue with any other channels. This happened last month too! Any ideas. Have returned channels!

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_K_ Simon King (@Simon_K_) reported

    @bt_uk Sick of this ****!!

  • RufflesMoneyXx Wealthy money x Ruffles xx (@RufflesMoneyXx) reported

    @bt_uk Good morning. I’m a BT900 customer w/ Halo, phone, Sport & Mobile. Pay £72 a month. I’m unhappy that I am now subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 year’s free Gamepass code too? thanks.

  • stuhumph Stu (@stuhumph) reported

    Hey @bt_uk what’s going on with my BT tv box? When it records it now misses the last couple of minutes, this is happening on multiple channels and it’s bloody annoying! Hope you can help.

  • hidinginthewild Juliette (@hidinginthewild) reported

    @bt_uk @Tom_712712 My emails still not working

  • RufflesMoneyXx Wealthy money x Ruffles xx (@RufflesMoneyXx) reported

    @bt_uk Good morning. I’m a BT 900 customer w- halo, phone, Sport & Mobile. Pay £72 a month. I’m now v. unhappy that I am subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 years free Gamepass code too? thanks

  • chris_loddon Chris Hearn (@chris_loddon) reported

    Sometimes you just have to post it, why does @btsport never have subtitles it’s deaf awareness month, shops are doing it, you are not, shame on you

  • _WickerMan73_ է⊘ղվ (@_WickerMan73_) reported

    @bt_uk OK from what I been told it was down for a while but its back on now, runcorn was down, but it's back now and thx for trying to help.

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    Hi @bt_uk how do I make a complaint against BT Mobile? There is no option to do this on your website. I have received shocking service from BT Mobile over a prolonged period. Broadband you are great, for mobile you have been shockingly poor. Thanks

  • JoboMcfo JoBo McFo (@JoboMcfo) reported

    @bt_uk Are there problems with BT in N Ireland this morning? Barely reaching 1MBps

  • jason_auburn Jason Auburn (@jason_auburn) reported

    @bt_uk my new account doesn't seem to be linked to my email address in the bt app. It shows my old account if I click track order it errors. Could you fix this? I've sent you a DM