BT (British Telecom) Outage Report in Droitwich, Worcestershire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Droitwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Droitwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Droitwich, Worcestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Worcester, Redditch, Kidderminster, Stourport-on-Severn and Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Droitwich, England
Latest outage, problems and issue reports in Droitwich and nearby locations:
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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John Painter
(@johnhpainter) reported
from
Worcestershire, England
@WBA performance on a par with @btsport commentary. Very poor. I thought the commentators would be better than this. #yoyo #SOUWBA
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@bramblesong) reported
@bt_uk We have an engineer booked in to install Full Fibre 900 on Friday 29th Jan. As you’re replacing our existing service with Sky that means our phone/internet with them will be disconnected on that day. Please can you confirm that you will be installing on that day still?
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Carvetii Coffee
(@CarvetiiCoffee) reported
@Stevewhy7 @bt_uk Thanks for the advice. After multiple calls I have eventually found out there is an issue with the line up a pole. Needs a road closure as it is single track. Local council have put a three month notice period on the work - so 9th March!
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Holly
(@hollyweimar) reported
@bt_uk Our BT broadband is first class. All TVs and desktop are connected by Ethernet. Use Wi-FI for radio and iPad. The only issue I have, is not being able to split WI-FI bands on Smarthub 2..
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Azad Ali
(@azz99ali) reported
@bt_uk is there an outage at BT? Swindon, Wiltshire?
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Mini patel
(@MiniP_11) reported
@bt_uk It’s a shame companies like you are not held accountable for failures and rob us of our money! My last problem in September hadn’t been solved for ages too!
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Nikki_pencilledin
(@DicehardN) reported
@bt_uk I've lost a job. I've lost a wage we DESPERATELY needed. We have no money and no work and now I need to use my mobile data so my kid can learn I'm a social media manager. This is not acceptable especially to a long term customer. We had the gall to make a change and here we are.
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Joanna Lawrence
(@joanna22pink) reported
@bt_uk awful customer service, I for one will not be using by again after my contract ends, refuse to help you when you need it
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Brian Sparrow
(@briansparrow191) reported
@bt_uk thanks for cutting me off last week. We are still without the internet and land line connection. Very difficult for a household to all work from home with no internet. So far the response from BT has been awful.
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Dave Sharples
(@DavidJSharples) reported
@bt_uk hi, I’m getting cancellation emails meant for a different customer. Account ref in the email is NE20525230 Can you get in touch with them to say they have the wrong email address
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Thomas Glazebrook
(@tomglazed) reported
Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...