BT (British Telecom) Outage Report in Cefneithin, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cefneithin, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cefneithin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cefneithin, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Phone | |
| Llanelli |
Phone | |
| Llanelli |
||
| Llanelli |
TV | |
| Llanelli |
Internet | |
| Carmarthen |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cefneithin, Wales
Latest outage, problems and issue reports in Cefneithin and nearby locations:
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Steven
(@steveirv39) reported
from
Dyffryn Clydach, Wales
Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LesleyGikas
(@LesleyGikas) reported
Come on @bt_uk. Over two weeks of issues with our router, with repeated follow ups from our side, and still no resolution in sight. Beyond frustrated that’s evolving into anxiety. Do better
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David Bell
(@CaravanNut) reported
@rob3047 @bt_uk We’re quite lucky in that our small pocket of suburbia was identified as being a bit of a black spot distance-wise from the nearest exchange (1.6miles) so they offered fibre to the premises (FTTP) as part of an upgrade locally to combat crap “regular fibre” speeds.
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Kathryn Ayton
(@WakemanKathryn) reported
@bt_uk appalling service. Over 3 MONTHS wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints zero progress VOL013-706759004707
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Andy
(@BuseAndy) reported
@bt_uk That’s a joke, never turned up for an appointment. Still heard nothing. Installed the unit myself and it is worse than I had before. Can not even watch TV on a kindle! Thanks BT👎
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Michael Simms
(@micsim35) reported
@bt_uk Your new diagnostics setup for home broadband is a such a faff. I already turned the router off for 5 minutes and reconnected before your bot did the router reboot. Now I have to wait for a phone call back? The problem isn't my router or cable to the socket
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Paul Stocks
(@Paul_Stocks_IFA) reported
@bt_uk hi, I wonder if you can help. My elderly parents have just moved house and last week ordered BB, phone and TV. Service went live yesterday but they've received no equipment. Royal Mail website suggest you dispatched it last Monday but no more details. Thx
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Tim Jones
(@Timbo157) reported
@bt_uk But what is NOT out of BT’s control is when the current service gets turned off, specifically when you have been given three days notice… this is not customer service!!! And don’t be such a prude!
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Donal Hurrell
(@HurrellDonal) reported
@btbusinesscare been trying since Feb to get internet sorted for my business. £4k later for a private line, still not working. Terrible customer care on phones. Losing lot of money due to current set up with BT being so weak. Busiest time of year about to start & still no help
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Shona Burns
(@bothwell_blooms) reported
@btsport customers service is shocking! Not willing to help at all and basically just wanted to end call…#btcustomerservice #btinternet #btsports
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Tim Jones
(@Timbo157) reported
@bt_uk READ THE MESSAGES!!!! BT WAS TOLD THAT WE HAD NOT RECEIVED IT AND YOU HAS THE CONTROL TO NOT TURN IFF THE EXISTING SERVICE - EVEN IF YOU CANT MANAGE TO GET A ROUTER TO US!