BT (British Telecom)

BT (British Telecom) Outage Report in Grovesend, City and County of Swansea, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grovesend, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grovesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grovesend, City and County of Swansea, Wales 04/20/2024 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Grovesend, City and County of Swansea, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Port Talbot, Swansea, Neath, Llanelli and Carmarthen.

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City Problem Type Report Time
United KingdomPort Talbot Total Blackout
United KingdomSwansea Internet
United KingdomNeath Phone
United KingdomSwansea TV
United KingdomLlanelli Phone
United KingdomLlanelli Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Grovesend, Wales

Latest outage, problems and issue reports in Grovesend and nearby locations:

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • steveirv39 Steven (@steveirv39) reported from Dyffryn Clydach, Wales

    Anyone else’s sound not working on the spurs game @btsport sort it out for **** sake mun

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok

  • welshgje Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales

    Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

  • Andrew_Lewis_11 Andrew Lewis (@Andrew_Lewis_11) reported from Ammanford, Wales

    @bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess

  • noonanwales mike noonan (@noonanwales) reported from Port Talbot, Wales

    @btsport got to say it’s one of the worst commentary I have ever heard in this Man City /Swansea game especially Martin Keown so one sided and hasn’t done any research on Swansea what so ever Poor

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • waynecater1 Wayne Cater (@waynecater1) reported from Ammanford, Wales

    @btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.

  • CelticWarrior_3 Tony Sharpe 🍺🎤🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘🏻 (@CelticWarrior_3) reported from Swansea, Wales

    @iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    @LfcShaunjudge @btsport Fav player growing up but by god one of the worst pundits ever!

  • stuartd32 stuart davies (@stuartd32) reported from Pen-y-groes, Wales

    @bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help

  • johneds53 Sonny Jim (@johneds53) reported from Carmarthenshire, Wales

    @bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.

  • Paulowen300Paul Paul Owen (@Paulowen300Paul) reported from Cwmafan, Wales

    @btsport BT Sport tonight absolutely biased towards Burnley! Jake! ROBBIE Sav, and commentator on the game were all Burnley biased! How can you not call Stuart Appwell out for his poor decisions against Man Utd in the LAST TWO GAMEs. I call on the FA to hold Appwell to account!

  • Dbendle1988 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿Dan🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@Dbendle1988) reported from Swansea, Wales

    @bt_uk getting really ****** off with the service from you guys!! Had 3 tv boxes of you!! All lasted a few months before suddenly faulty! Another way of trying to get me on a more expensive package! Thinking of going to @skytv

  • smithymanderz Claire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@smithymanderz) reported from Pontyberem, Wales

    @bt_uk Hi Alannah, it seems that the issue is more with Sky than yourselves. Trying to resolve the problem with them at the moment. Thank you for replying though.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelbcrich MIke Barnett (@michaelbcrich) reported

    @bt_uk we have had one of your representatives out this morning for our constant broadband issues who has said the problem is probably external. We then get a message to say the broadband is fixed. We have had broadband drop out problems for 4 years now with numerous excuses

  • wee_ja9 Dr Janine Simpson (@wee_ja9) reported

    No further forward today - waiting for a call tomorrow - this will be 6 days since the problem reported, with no solutions from @bt_uk as to how to protect their vulnerable client who is registered blind. What’s the point of a #VulnerabilityPolicy ? @RNIBNI

  • riahoward40 Ria (@riahoward40) reported

    @bt_uk I’m absolutely livid. Charged over £340 for leaving within the 2 weeks because the signal you promised we didn’t get. And didn’t use the tv box as had no Ariel and don’t have a landline. Why???? This is robbery 😡😡😡

  • jessaturnerx Jess Turner (@jessaturnerx) reported

    @bt_uk Can’t report this issue when your website is total shite

  • spiderlegs1982 Mandy Collins (@spiderlegs1982) reported

    @bt_uk There's someone going round doors in Govan, Glasgow telling people they're from BT Openreach and that if they don't sign up for service, they won't get Internet. Also claims to have had BT ID stolen when asked for it. Doesn't sound like you!

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @TonyfutureDj @bt_uk Yep, shame I'm about to get in trouble at work because I can't do my job properly without it

  • neilhamshaw ▪️Neil H▪️ (@neilhamshaw) reported

    @bt_uk How many devices (across wifi/wired) does your hub support? We have a new hub since Oct, ultra fast broadband but devices seem to get dropped from wifi, then we get contention for which devices can connect, with further streaming or connection issues. Not overly impressed.

  • JakeCoare14 Jake Coare (@JakeCoare14) reported

    @bt_uk Hi Lesley, I don’t have sky, virgin and BT Tv I was planning to watch it on my phone via the BT box office app ! Is it please possible for help I’ve tried ordering the fight it says order successfully a few minutes later I get an email saying their is an issue

  • michaelbcrich MIke Barnett (@michaelbcrich) reported

    @bt_uk The representative came out, did an inspection and submitted another report. He did say he wasn't an openreach engineer. I will dm you and it should bring up the long list of messages about this ongoing problem. At the moment we have got broadband until the next episode

  • wee_ja9 Dr Janine Simpson (@wee_ja9) reported

    Hi @bt_uk 91 yo relative has been left with no way to receive OR make calls (including @takingcareuk emergency alarm or to call 999) for 5days, and @bt_uk have been aware. Formal complaint posted today however this is now critical& needs action and solution urgently.