BT (British Telecom) outages and service status in Penarth, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 21, 3:17 PM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (12%)
- E-mail (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penarth, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Cardiff, Caerphilly, Weston-super-Mare, and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
|
Newport
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 6 days ago |
|
Newport
|
Wi-fi | 10 days ago |
|
Cardiff
|
Internet | 11 days ago |
|
Newport
|
Phone | 14 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Max (@Max25143798) reported from Newport, Wales@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Leon Ip (@ippyfuzion) reported from Newport, Wales@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Desta Omar (@desta_omar) reported from Cardiff, Wales6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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James Moss (@UKEmpLawyer) reported from Allt-yr-Yn, Wales@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Simon❌ (@simoncoolston) reported from Rhoose, Wales@btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc
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Mike Houghton (@MHswans) reported from Cardiff, WalesHey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Thompson (@BenBonj) reportedIsn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.
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Carol Hill (@carolhill643) reported@CapelLofft Sounds like my work. Conned into renewing our digital landlines with promise of new mobiles for our aging ones for our drivers. once renewed no mobile phones, contact doesnt speak to us and emails unanswered. Absolute rotten service @BTBusiness @btbusinesscare
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Philip Chalk (@PhilipChalk) reported@btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!
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Sharon Hammond (@sharonhrealceo1) reportedBT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.
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La Pioche 🇵🇸 (@RAE7S_) reported@btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave
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susie dolphin (@Sudo_1962) reportedAfter almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare
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Rory MacLeod (@OnThe4and) reported@btbusinesscare My phones are down again!
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Vic (@Torified) reported@bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄
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Dwain Driver (@TrainDriver1982) reported@bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.
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Mark P Tickner (@mptickner) reported@BTCare @bt_uk #openreach What ever you are doing in Guildford GU4 areas, stop ******* around or fix it! Full fibre HBB has been **** all day! Constant disconnects and reconnects! It's simply not good enough!