EE outages and service status in Ystradgynlais, Wales
Service-wide status: EE
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ystradgynlais, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Latest local activity: Sep 18, 9:58 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ystradgynlais, Wales
EE signals over the past 24 hours, with local activity from Ystradgynlais, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
September 23: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ystradgynlais, Wales
The most recent EE outage reports came from the following cities: Swansea, and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Internet | 5 days ago |
|
Neath
|
Phone | 19 days ago |
Nearby cities with recent reports
1 signals in the past 7 days
Community Discussion
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EE Issues Reports Near Ystradgynlais, Wales
Latest outage, problems and issue reports in Ystradgynlais and nearby locations:
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Adam Davies (@adamgribble981) reported from Ammanford, Wales@EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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James Jenkins (@Jamesdroid1) reported from Aberavon, WalesSecond time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Philip(Phil)England (@philengland1) reported from Landore, WalesTrying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!
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Rosi Jones (@rosijones) reported from Swansea, Wales@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Jan Williams (@archersfan) reported from Swansea, Wales@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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cliff cook (@cliffc100) reported@EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee
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Bobby Benoir (@BobcatBenoir) reported******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)
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Mark (@ArtilleryMan728) reportedWhy is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile
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Andrew Robinson (@apr9999) reported@EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.
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NeilM (@NM_Rdg) reported@EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)
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Hunter (@hunterredfieldd) reported@EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.
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Kate (@kitkat_wba) reportedActually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.
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Jackson Eagleson (@Oradaman) reported@EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.
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Andrew Robinson (@apr9999) reported@EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!
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🇺🇦🏴Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported@EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.
Recent EE reports in Ystradgynlais, Wales
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Swansea: Internet
- Neath: Phone
EE detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
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Detection ended: (5 minutes) -
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No end recorded. This alone does not establish the current status. -
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No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
No end recorded. This alone does not establish the current status.
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