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EE outages and service status in Ystradgynlais, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Ystradgynlais, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ystradgynlais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ystradgynlais, Wales

The most recent EE outage reports came from the following cities: Neath, and Swansea.

CityProblem TypeReport Time
Neath Internet 10 days ago
Neath Phone 10 days ago
Neath Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradgynlais, Wales

Latest outage, problems and issue reports in Ystradgynlais and nearby locations:

  • mikeyowen2
    Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • philengland1
    Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • EMG_89
    𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • rosijones
    Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • edmundsinwales
    Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • jamiebradnum
    Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • RealBraveheart
    Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • Helz8310
    Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • al0haliv
    liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • thegeekmiles
    Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • samschwartz95
    Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • Yazziie_xx
    mami (@Yazziie_xx) reported from Swansea, Wales

    @EE pls why is my data not working

  • jamiebradnum
    Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • adamgribble981
    Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • astra46
    Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • chrisjjames_
    Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • philengland1
    Philip(Phil)England (@philengland1) reported from Landore, Wales

    Trying to cancel bits of a new package I was pressured into with @EE - #difficult and #annoying, still not managed to get it done. If your considering switching to EE, DON'T!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EtchesLara
    Lara (@EtchesLara) reported

    @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

  • CaitrionaJenki1
    Caitriona Jenkins (@CaitrionaJenki1) reported

    @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

  • Gazelle1981
    Dave (@Gazelle1981) reported

    @EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.

  • forgottengirl78
    Forgottengirl078 (@forgottengirl78) reported

    @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.

  • Vizique
    Vizique (@Vizique) reported

    @Daveyboy33i @EE £250?!! Bro got a Terrabit network?!

  • GNtraincrewsFC
    Great Northern Traincrews FC (@GNtraincrewsFC) reported

    @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

  • whatawallyart
    W H A T A W A L L Y ©️ (@whatawallyart) reported

    @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

  • gordongotch57
    Gordon Gotch (@gordongotch57) reported

    @EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!

  • Bob4Florida
    💀Bob Lynch💀🇵🇸 (@Bob4Florida) reported

    @FootballCr7__ @England @EE Harry’s never won anything of any importance