EE outages and service status in Ystradgynlais, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Ystradgynlais, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (33%)
- TV (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ystradgynlais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ystradgynlais, Wales
The most recent EE outage reports came from the following cities: Maesteg, Neath, and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg
|
Phone | 20 days ago |
|
Neath
|
TV | 24 days ago |
|
Swansea
|
Internet | 28 days ago |
|
Maesteg
|
Total Blackout | 1 month ago |
|
Neath
|
Phone | 1 month ago |
|
Neath
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Ystradgynlais, Wales
Latest outage, problems and issue reports in Ystradgynlais and nearby locations:
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Emma miles (@thegeekmiles) reported from Pontardawe, Wales@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
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Lindsey Kent (@pixi_1008) reported from Swansea, Wales@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Jan Williams (@archersfan) reported from Swansea, Wales@Clairadactel @EE Too bad when they put out all those Ads to encourage people in..
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Richard Edmunds 🏴 (@edmundsinwales) reported from Swansea, Wales@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Claire Donnan (@RealBraveheart) reported from Gowerton, Wales@EE can someone please help me with my order
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Daniel Cole (@DanielCole03) reported from Coelbren, Wales@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Jamie-Lee (@jamiebradnum) reported from Swansea, Wales@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Sam 🏴 (@samschwartz95) reported from Gorseinon, Wales@EE an unable to access the bt sports app for some reason can I get some help with this please
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Helen Roberts 🏴 (@Babyeh66) reported from Swansea, Wales@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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G 🏴 (@therealGDJ) reported from Pontarddulais, Wales@EE morning, do you guys have an outage in the SA4 area?
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𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Watkins (@Helz8310) reported from Pontardawe, Wales@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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liv (@al0haliv) reported from Swansea, Walesok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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An Púca (@AnPuca32) reportedStarted new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!
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eMMalouise_2024 (@emlfaulk2022) reported@GorwayGlobal @EE The app and website are both ALWAYS shocking for bugs and glitches. For a network company, it's wild how bad it is!!!
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Richard Marshall (@Marzy1867) reported@EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.
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DML (@DMLYONDER) reported@EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years
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Erin Louise Hunt 🪬 (@erinlouisehunt) reportedWhy has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡
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Carl bell (@carlbell85) reported@EE What's the point in having a chat if it doesn't work?
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Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported@WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider
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John 🌈 (@tweetsbyJohn) reported@EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.
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Al Strachan-Brown (@alibee2025) reported@EE I’ve done it now but there is always an issue. It says don’t use the WiFi so there’s no way to actually do it.
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Tom Brimelow (@tombrim21) reported@EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.