EE Outage Report in Ystradgynlais, Sir Powys, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ystradgynlais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ystradgynlais, Sir Powys, Wales
The most recent EE outage reports came from the following cities: Pentre, Swansea, Maesteg, Neath and Landore.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Phone | |
| Swansea |
Phone | |
| Swansea |
TV | |
| Maesteg |
Phone | |
| Pentre |
Phone | |
| Swansea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ystradgynlais, Wales
Latest outage, problems and issue reports in Ystradgynlais and nearby locations:
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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mami
(@Yazziie_xx) reported
from
Swansea, Wales
@EE pls why is my data not working
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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Rosi Jones
(@rosijones) reported
from
Swansea, Wales
@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Ramsey
(@Magpie_F1) reported
@EE Is there an issue with Wifi calling at the moment? I haven't been able to make or receive a call all day over wifi and live in a signal blackspot. Any advice would be appreciated!
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andrew lumley
(@lumers83) reported
@EE Yes tried updating, tried on more than one device and laptop still simpler problem
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Disco Never Died
(@DiscoInsolence) reported
@EE hello. Any idea why I've not been receiving the texts my partner sends who is also on your network? I've only had one reply come through in a week (this evening). And then the next reply didn't. Couldn't even call her at lunchtime today as there were signal problems too.
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tony pinder
(@racenclassic) reported
@EE Android, it was affecting both phones and the tablet. Working now. We only updated 2nd Dec, had to update again today to use the app and then the errors started once updated.
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Simon
(@jaygsy) reported
@EE Yes you need to invest in some more staff to answer the phone’s terrible wait times over the last few days over 30 mins on one call
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@EE There is a case open and I’d rather do this in public so everyone can see how bad you network is ?
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Simon
(@jaygsy) reported
@EE No spoken to 4 people still not working sadly
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help
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Josef Auer
(@josefauer) reported
@nicferrier @EE It's really only the broadband providers that make me scream in support calls. I will pay big money for an Internet Provider that just works and has great support *sigh*
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Compass ProDrive
(@CProDriveMedia) reported
@EE Shame your customer service or ability to answer your phones in less than 45 minutes then be able to rectify your mistakes in less than 5 calls. isn’t up to scratch. EE and customer service doesn’t go hand in hand regrettably.