EE Outage in Ystradgynlais, Sir Powys, Wales

@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

@EE can someone please help me with my order

@izzicca @EE Bad signal maybe mate 👍🏼

@EE an unable to access the bt sports app for some reason can I get some help with this please

@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

ok so @EE has the worst complaints procedure and customer service cool thanks xxx

Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

@EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

@EE pls why is my data not working

IS ANYONE ELSE’s data on @ee down

@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

@EE ive been a loyal customer for 6yrs now, upgrade coming soon and yet I still get thrown under the bus with what I can be offered. Yet I go on your website and instantly see something more appealing that supposedly didn't exist when talking to your centre, its disappointing.

@BBCClick @BBC remember the other year when Sonos was bricking their speakers well we're 2021 but yet another company @EE is adding to the #Ewaste mounting by disabling my perfectly working EETV box 😡 so can't keep using it after 31/03/2021 or donate it to a charity. #fail

@EE is there an issue with the app. Unable to share data for 2 days now due to not being able to sign in

Tomorrow is new phone contract negotiation day. I hope @ThreeUK can match what I’ve been offered by @EE to keep me as a customer.

@EE OK you are stopping EETV service but why does it mean you are going to disable my EE TV box. It's a working freeview box with hours of recordings on it that I've not watched yet but it's going to become a brick. Why are you contributing to the #Ewaste MOUNTAIN? 😡😡😡

@EE hi EE, I seem to have lost my 5G over last week? Had a strong 5G signal for a good couple of months at home, now I get nothing except weak a 4G one. What happened? Tried restarting my phone and still ziltch.

@EE we have had no wifi since 14:30 today. We spoke to customer service early afternoon who told us the wifi would be back within 4hours. We still do not have wifi. Could you please urgently assist as we need to notify our work places if we cannot work due to no wifi.

@EE Is there a broadband issue? I have no internet

@EE Yes. My fiancee also gets the same message on his phone when he logs in so surely it's a problem with ee?

@EE worst customer experience ever. Thought it was all sorted and had to call again.