EE

EE Outage Report in Ystradgynlais, Sir Powys, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ystradgynlais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ystradgynlais, Sir Powys, Wales 01/22/2026 11:05

January 22: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ystradgynlais, Sir Powys, Wales

The most recent EE outage reports came from the following cities: Swansea, Neath, Pentre and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomNeath Phone
United KingdomPentre Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradgynlais, Wales

Latest outage, problems and issue reports in Ystradgynlais and nearby locations:

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • pixi_1008 Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • rosijones Rosi Jones (@rosijones) reported from Swansea, Wales

    @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • mikeyowen2 Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Jamesdroid1 James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE @KwinTheEskimo EVERYONE HAS ISSUES FOR HOURS. SORT IT OUT. MINE HAS BEEN DOWN SINCE 8 AM!!!

  • Samoht07575213 Samoht (@Samoht07575213) reported

    @EE it might be helpful to all experiencing problems with Internet to confirm there is an issue & give an indication of when it might be resolved. Some apps working, some not both on broadband & data. Working fine on Sky in cafe!

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE Internet down at least 5 hours now. Rebooted many times and still down and I'm not the only one. 5 hours is way too long. What is going on please?

  • gingerliu Ginger Liu MFA. Entrepreneur & PhD Student (@gingerliu) reported

    @EE @rw_harryk No internet since 8am. Everyone has same problem.

  • Sheenaar3 Sheezus. (@Sheenaar3) reported

    @EE hey, my broadband is working fine with everything apart from Amazon devices, is this a known issue?

  • woolynic Steven Woolcock (@woolynic) reported

    @SubvertC @EE The amount of copy and paste stock responses from EE support is laughable. It doesent take a genius to spot that there is a national outage but its weirdly affecting broadband and mobile data and only certain devices (in my case amazon alexa, ring cameras) Needs acknowledgement

  • JimmyC86 Jimmy (@JimmyC86) reported

    @EE broadband down cant connect to amazon firestick or Alexa. I'm hungover and have a 3 year old to entertain. Hot-spot won't work either, plleeeeease sort it

  • xHEATHERMOYESx Heather Moyes (@xHEATHERMOYESx) reported

    @EE is there something wrong with the network today?

  • Ryan25694 Ryan (@Ryan25694) reported

    @JimmyC86 @EE Amazon are having issues with there servers. It’s Amazon not EE from what I have been seeing

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE absolutely shocking the service my phone has. 4G full bars and can’t get on to any web pages. Just freezes. Noticed the last month it’s just so bad no matter what area I’m in. I pay for a service and I’m not getting it. Not happy