EE outages and service status in Ystradgynlais, Wales

Problems in the last 24 hours in Ystradgynlais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ystradgynlais, Wales

The most recent EE outage reports came from the following cities: Swansea, and Neath.

City	Problem Type	Report Time
Swansea	Internet	6 days ago
Neath	Phone	1 month ago
Swansea	Phone	2 months ago
Swansea	Phone	4 months ago
Neath	Phone	4 months ago
Neath	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradgynlais, Wales

Latest outage, problems and issue reports in Ystradgynlais and nearby locations:

• 
  Jamie-Lee (@jamiebradnum) reported 3 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  Claire Donnan (@RealBraveheart) reported 3 minutes ago from Gowerton, Wales

  @EE can someone please help me with my order

• 
  Adam Davies (@adamgribble981) reported 12 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  James Jenkins (@James_Jenkins_9) reported 16 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 16 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  Jamie-Lee (@jamiebradnum) reported 17 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

• 
  Helen Watkins (@Helz8310) reported 18 minutes ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 22 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Daniel Cole (@DanielCole03) reported 23 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported 23 minutes ago from Swansea, Wales

  @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

• 
  Jamie-Lee (@jamiebradnum) reported 23 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Matt (@Matt996) reported 26 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Chris (@chrisjjames_) reported 35 minutes ago from Neath, Wales

  @EE my ee Internet has been down for the last five hours. What's going on?

• 
  𝙴𝚖𝚖𝚊 (@EMG_89) reported 35 minutes ago from Ammanford, Wales

  @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

• 
  James Jenkins (@Jamesdroid1) reported 35 minutes ago from Aberavon, Wales

  Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

• 
  Emma miles (@thegeekmiles) reported 40 minutes ago from Pontardawe, Wales

  @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

• 
  Nicola Fine (@NicolaFine1) reported 49 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  liv (@al0haliv) reported 51 minutes ago from Swansea, Wales

  ok so @EE has the worst complaints procedure and customer service cool thanks xxx

• 
  Ponty Butchers (@pontybutcher) reported 59 minutes ago from Pontardawe, Wales

  @izzicca @EE Bad signal maybe mate 👍🏼

• 
  Carl Gough (@ConnectionCarl) reported 60 minutes ago from Ystalyfera, Wales

  @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Read (@ryanread678) reported 6 minutes ago

  @Mr1Car @EE @TalkTalk I hope your problems is not connection issues as EE use BT cables so any issues u had with talk talk will be there with EE

• 
  Zombie Chaser (@invisigirl01) reported 10 minutes ago

  @EE hey guys I am getting an influx today of spam txt messages.. one from a bank one saying my car was waiting to be lifted as broken down . And one to get me to trade in my tumble dryer…( I don’t have one) the list of blocked numbers is getting longer than my contacts

• 
  Boro Knicks (@BoroKnicks) reported 10 minutes ago

  @EE I keep receiving a message on my iPhone saying “no SIM card is installed”, any suggestions? It’s been working fine until the last hour or so, I have tried restarting phone and after 5 minutes, the same message has appeared. WiFi is connected but no phone signal showing

• 
  Trish Thomas (@TrishThomas27) reported 12 minutes ago

  While schools were closed work let me to do back office work so I could look after kids while I worked and help them with school work. I am actually really lucky to work where I do. EE have been so supportive of me throughout this lockdown. It's good to feel valued. @EE

• 
  Stephen (@moonster8) reported 15 minutes ago

  @RichPayne86 @EE Aarrhh s#it, Rich. I’m getting vibes that this cable has been cr@p for a while now. Why are EE reluctant to fix/replace?. Difference of opinions on the state of this cable?

• 
  Prisca Aroomoogum (@Prisca82) reported 15 minutes ago

  @EE is your service down in the B70 area? We have no internet nor phone line.

• 
  Anne marie kale ryan (@marie_kale) reported 23 minutes ago

  @EE need help with iPhone 12 Pro. It’s dropping signal all the time

• 
  Toloy2k (@toloy2k) reported 24 minutes ago

  @EE is your site for resetting passwords down, or is there a problem, I cannot access account and now after reset of password it is not accepting it. Always an issue with your site and service

• 
  Clare Arthur (@clarearfa) reported 24 minutes ago

  @AppleSupport my payment failed for the iCloud storage because @EE took £300 out of my bank knowingly for a scam number ( went into an unplanned overdraft) I’ve just tried to look to see if I can sort another payment but it’s not letting me, can you help please

• 
  Lauren 🌻 (@laurenf199) reported 25 minutes ago

  @EE Are there issues with your wifi services today? Or is it just mine 😬