EE outages and service status in Ystradgynlais, Wales

Problems in the last 24 hours in Ystradgynlais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystradgynlais, Wales

The most recent EE outage reports came from the following cities: Neath, and Swansea.

City	Problem Type	Report Time
Neath	Internet	3 days ago
Neath	Phone	3 days ago
Neath	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ystradgynlais, Wales

Latest outage, problems and issue reports in Ystradgynlais and nearby locations:

• 
  Helen Watkins (@Helz8310) reported 8 seconds ago from Pontardawe, Wales

  @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

• 
  Carl Gough (@ConnectionCarl) reported 10 minutes ago from Ystalyfera, Wales

  @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

• 
  Nicola Fine (@NicolaFine1) reported 13 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Jan Williams (@archersfan) reported 13 minutes ago from Swansea, Wales

  @Clairadactel @EE Too bad when they put out all those Ads to encourage people in..

• 
  Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported 20 minutes ago from Swansea, Wales

  @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

• 
  mami (@Yazziie_xx) reported 23 minutes ago from Swansea, Wales

  @EE pls why is my data not working

• 
  liv (@al0haliv) reported 25 minutes ago from Swansea, Wales

  ok so @EE has the worst complaints procedure and customer service cool thanks xxx

• 
  Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported 26 minutes ago from Gorseinon, Wales

  @EE an unable to access the bt sports app for some reason can I get some help with this please

• 
  Rosi Jones (@rosijones) reported 28 minutes ago from Swansea, Wales

  @EE £100 excess to fix a screen which you can buy for £20-30.... not sure what exactly I’m paying for each month. I’ll be cancelling the insurance and looking elsewhere.

• 
  Jamie-Lee (@jamiebradnum) reported 28 minutes ago from Swansea, Wales

  @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

• 
  Lindsey Kent (@pixi_1008) reported 30 minutes ago from Swansea, Wales

  @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

• 
  Emma miles (@thegeekmiles) reported 32 minutes ago from Pontardawe, Wales

  @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

• 
  Adam Davies (@adamgribble981) reported 38 minutes ago from Ammanford, Wales

  @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

• 
  James Jenkins (@James_Jenkins_9) reported 42 minutes ago from Swansea, Wales

  To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

• 
  Matt (@Matt996) reported 44 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Jamie-Lee (@jamiebradnum) reported 48 minutes ago from Swansea, Wales

  @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

• 
  Jamie-Lee (@jamiebradnum) reported 50 minutes ago from Swansea, Wales

  @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

• 
  mami (@Yazziie_xx) reported 55 minutes ago from Swansea, Wales

  IS ANYONE ELSE’s data on @ee down

• 
  Daniel Cole (@DanielCole03) reported 55 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Ponty Butchers (@pontybutcher) reported 55 minutes ago from Pontardawe, Wales

  @izzicca @EE Bad signal maybe mate 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara K (@Nicky_2900) reported 2 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

• 
  F3spirit (@originaf3spirit) reported 4 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 4 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Hüseyin Örskaya (@orskyai) reported 9 minutes ago

  @England @EE Kane's goals aren't the issue, it's the service. If Gordon's crossing stats for club don't translate to the national team, these chats won't change the scoreline.

• 
  Jane Keywood (@Janeyk12) reported 10 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  Sir Rapid Rod (@RodRapid1784) reported 12 minutes ago

  @EE It's just the signal

• 
  F3spirit (@originaf3spirit) reported 14 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Grant (@GrantGT3RS) reported 17 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 17 minutes ago

  @EE Thanks but I can't call from my mobile as there's no signal and my landline package (which I resent having to pay for but have to have because of the lack of signal) doesn't include calls to 07nnn numbers.

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 29 minutes ago

  @EE it’s a you problem, i won’t be calling anyone