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EE Outage Report in Ystradgynlais, Sir Powys, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ystradgynlais, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ystradgynlais, Wales

The most recent EE outage reports came from the following cities: Neath, and Swansea.

CityProblem TypeReport Time
Neath Phone 1 month ago
Swansea Phone 2 months ago
Swansea Phone 3 months ago
Neath Phone 4 months ago
Neath Phone 4 months ago
Neath Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradgynlais, Wales

Latest outage, problems and issue reports in Ystradgynlais and nearby locations:

  • pontybutcher
    Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • Jamesdroid1
    James Jenkins (@Jamesdroid1) reported from Aberavon, Wales

    Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)

  • RealBraveheart
    Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • Babyeh66
    Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • jamiebradnum
    Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • Helz8310
    Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • edmundsinwales
    Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • al0haliv
    liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

  • mikeyowen2
    Michael owen Ⓜ (@mikeyowen2) reported from Swansea, Wales

    @EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.

  • James_Jenkins_9
    James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • thegeekmiles
    Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • jamiebradnum
    Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • pixi_1008
    Lindsey Kent (@pixi_1008) reported from Swansea, Wales

    @EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼

  • EMG_89
    𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • ConnectionCarl
    Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • jamiebradnum
    Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • samschwartz95
    Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • olliebeaman6
    Ollie (@olliebeaman6) reported

    So crazy how @EE charge £51 with an upfront cost a month for iPhone 13, yet 3 have a deal on for it to be £32 a month with no upfront cost. Hope it’s easy to cancel a phone contract. 🤭

  • ruth_mcduff
    Ruth (@ruth_mcduff) reported

    @EE trying to pick up my boyfriends new phone, arranged to have it delivered to your store in Whitney, Oxfordshire today. Just arrived and it’s closed even though all the signs say it’s open?? Can you help?

  • Hathor32563459
    Hathor (@Hathor32563459) reported

    @EE I will belive that a HUMAN reads messages, when I see PROOF of that. Besides, DM is not secure, yet you demand that personal details are sent via DM. Cue EE's usual, copy pasted 'sorry you feel that way' dismissal of a CUSTOMER.

  • Tommy_Bostock
    Tommy Bostock (@Tommy_Bostock) reported

    Received some shocking customer service from @EE over the last week, and I’m sorry to say it’s not getting better!!!

  • Buggeredifino
    Dave Reid (@Buggeredifino) reported

    @EE got disconnected on a call to Eimear in your Belfast help centre. How do I get her back? Thanks

  • villa_bhoy
    S 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@villa_bhoy) reported

    @EE Hi. Now that I'm on sim only, why is my data connection extremely slow?

  • officialnucky
    Carl (@officialnucky) reported

    @radcliffe78 @EE Yeah I'm getting issues too. I couldn't get an app to load on their 5G earlier so couldn't get my free Whopper from Burger King 😭😭

  • RaceHorseBettor
    Horse Racing Bettor (@RaceHorseBettor) reported

    @EE Groomers. Leave the kids alone. You knew it would spark outrage as you turned off the comments. Virtue signalling and bowing down to score Stonewall points as per. It sickens me to the core #WRONG

  • CyclinDave
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇿🇦 (@CyclinDave) reported

    @EE I thought your complaints team were supposed to actually listen to issues, and then offer a solution not be a completely obnoxious, indifferent and belittling experience. Ian was shockingly awful, the worst customer experience I have ever had.

  • I_Returneth
    Stephen(insert appropriate virtue signalling flag) (@I_Returneth) reported

    @EE @BAFTA Perhaps if you stopped ploughing millions into sponsoring this crap you could afford to invest in the network AND honour a contract for a year. Just a thought. 🙄