EE Outage Report in Ystradgynlais, Sir Powys, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ystradgynlais, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradgynlais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ystradgynlais, Sir Powys, Wales
The most recent EE outage reports came from the following cities: Pentre, Swansea, Neath, Landore and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ystradgynlais, Wales
Latest outage, problems and issue reports in Ystradgynlais and nearby locations:
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liv
(@al0haliv) reported
from
Swansea, Wales
ok so @EE has the worst complaints procedure and customer service cool thanks xxx
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Ponty Butchers
(@pontybutcher) reported
from
Pontardawe, Wales
@izzicca @EE Bad signal maybe mate 👍🏼
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Lindsey Kent
(@pixi_1008) reported
from
Swansea, Wales
@EE All fine now - must have been down for a few hours but got it sorted later that day 👌🏼
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𝙴𝚖𝚖𝚊
(@EMG_89) reported
from
Ammanford, Wales
@EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.
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Michael owen Ⓜ
(@mikeyowen2) reported
from
Swansea, Wales
@EE you need a word with your customer service. Tried ringing to question about the so called maintenance always happening with your network. Nobody answers for 40minutes. Not even sure if it is even maintenance or your network is just shocking. Have quiet word with yourself.
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Claire Donnan
(@RealBraveheart) reported
from
Gowerton, Wales
@EE can someone please help me with my order
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James Jenkins
(@James_Jenkins_9) reported
from
Swansea, Wales
To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Helen Watkins
(@Helz8310) reported
from
Pontardawe, Wales
@EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks
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Carl Gough
(@ConnectionCarl) reported
from
Ystalyfera, Wales
@EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.
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Richard Edmunds 🏴
(@edmundsinwales) reported
from
Swansea, Wales
@EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.
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Jamie-Lee
(@jamiebradnum) reported
from
Swansea, Wales
@EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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James Jenkins
(@Jamesdroid1) reported
from
Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Sam 🏴
(@samschwartz95) reported
from
Gorseinon, Wales
@EE an unable to access the bt sports app for some reason can I get some help with this please
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Emma miles
(@thegeekmiles) reported
from
Pontardawe, Wales
@EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline
(@llangariad) reported
@EE We were without signal in #Llanfyllin since Friday until this morning, wind has just got up and signal seems to have gone down again but website reporting no problems. Please confirm situation, thanks
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Tommy Jack
(@tjack_87) reported
@EE I appreciate that the deal may not have been able to go through the system or whatever, but why did he not tell me there was a problem while he was trying to process this for me
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Stuart fowler
(@stufowler1980) reported
@EE I have returned apple Air pods as they were ordered by mistake, the 15£ per month is still on my account but my recurring BT sport app has been taken off . Help..
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Zorg
(@ResZorg) reported
@EE is there anyway to link a debit card to my phone without MyEE? Trying to top up PAYG and I can register but not link my card or phone as MyEE is down. Any idea when it will be back up? Kinda urgent
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Miss Mollie Apso
(@ApsoMollie1) reported
@murphy_doodle @EE That's ridiculous Murphy! It must be 100 hours with no service now! 😠😠😠
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Dexter Denny
(@Normality1992) reported
@EE are useless. They charged me 3 months of broadband when I had switched, "It looks like they didn't cancel your account..." so they closed my account and 'refund all the money you've been paying"... One MONTH later, still no refund... call them again...
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Globetrotter
(@Globetr92063620) reported
@EE Weird question but could I buy the full phone contract so it wont go for a credit check? I could pay £700 for phone+ 2 years EE service. I got the money but could not do credit as I just came to UK a few years back
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Gulay Ahmet
(@Gulay_Cfs) reported
@EE I've had my phone number disconnected & I can't get into my accounts to raise money as I'm bedridden,No patient access no gofundme access no appointment as missed 9am call for uc but never got call for dla, its neglect of a very sick person with asthma,Osteoporosis, m.e.lung dise
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JOANNE REED
(@jlc1978) reported
@EE I DM'd yesterday morning and have had no response. I was told due to the lack of network and issues, I would be credited a month's payment but the payment has been taken anyway 😡
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Steph
(@Ess_Jay24) reported
@EE It doesn't matter now, after around 2 and a half hours with online agents and on the phone to customer service it's being investigated by the complaints team. But thanks for replying.