EE Outage in Woodley, Wokingham, England

@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

So much money paid to @EE for a service that is not currently being used at all. #whatawaste

Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

@EE Na the problem persists

Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

@EE hi, can someone please help with my bill? There’s two items saying ‘add to plan £18’, I have a Fitbit but there isn’t another device that I should be paying extra for aside from this, and I can’t work out what it is, so I’m concerned. Thanks.

@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄

@EE since I know this won’t be seen till the morning, morning! I was hoping you could help as our wifi keeps going SUPER slow to the point I’m sometimes waiting 3/4 mins for websites to load plus vids are buffering which isn’t great since I have online lessons for college :/

@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!

Let me cancel/terminate my contract. @EE Bunch of ****

Let me cancel my comtract. You ***** @EE

@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍

How long is @EE going to be down for because I need to sort my phone asap

@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first