EE Outage Report in Wingate, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wingate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent EE outage reports came from the following cities: Middlesbrough, Washington, Bishop Auckland, Sunderland and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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miss W
(@bevwils54169636) reported
from
Stockton-on-Tees, England
@EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.
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Benjamin Lawson
(@benlawson2) reported
from
Peterlee, England
Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE if it’s correct I want to cancel the unlock request
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Shelley Wyse
(@S111WYS) reported
from
Stockton-on-Tees, England
Is TS18 3TU covered by @EE at all cos the signal is 💩
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wasem Sebi
(@WasemSebi) reported
@SarahSmithxox @EE Trust me they don’t care, they act like they do! The frustration they have been causing is beyond annoying! Can’t wait to leave this horrible network! Even @ThreeUK have better customer service! At least they have manner and respect towards their customers
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Raph
(@D_Raphael1) reported
@EE Hi Matty & @EE, reiterating what I have just explained as my problem over the course of a day is not helping. What a waste of time. Then to say I should get a call within 24 hours, no doubt to explain the situation again and to no resolution. Ridiculous!
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Lizzie Cass-Maran (she/her)
(@LizzieCassMaran) reported
@ThatGirlVim Thank you, this is a total bugbear. Then they offer you cheaper deals. I had this when I left @EE - they told me when I rang that I could get better deals chatting on the phone and I straight up told them that was just another reason I didn't want to be a customer. It's ableist.
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Michael Williams
(@MichaelWil3) reported
Had text from #virginmobile tells me they're ending 'pay as you go' 22.01.22. @EE shop kindly agrees switch to them, via virgin, on 29.10.21. It's now 04.11.21 & we're still unable to use our mobiles because Virgin is holding things up. Compensation needed for loss of service.
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Magpie Finance
(@MagpieFinance) reported
@EE I need help can somebody message me ASAP! Live chat isn’t working
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Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they sent an engineer round and fixed it this morning. I'm really happy.
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Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they send an engineer round and fixed it this morning. I'm really happy.
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Barry Perry
(@gambite69) reported
@EE We also demand more then 2 bar of signal pay a lot of my money on ee but never had more then 2 bars ee is pants
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tumtumtum
(@tumtumtum) reported
On the phone with @ee, their support person has no idea what Apple Watch and cellular/data means. They want me to explain what getting mobile data on the watch means. 🙄
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Ammo
(@AmmoOfficial) reported
@MarcAllera @EE How about you launch a training session to train your incompetent employees on how to deliver customer service?