EE Outage Report in Wingate, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wingate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
-
Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
-
Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
-
Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
-
Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Morgan🌻
(@noemianicolau) reported
@Littleg21 @EE I also encountered similar issue ….support service were just useless….. @AgentFemiTv they help in recovering hacked or banned.. suspended ..locked disabled account you should check them out too...
-
Jan McGregor ♿
(@AncientGleek) reported
@JezzaD1972 @EE They literally introduced the Sky VIP Rewards scheme a week after I cancelled and when I spoke to them to get a new dish installed for Sky Q instead they treated me like a new customer for rewards purposes because they said only unbroken years of service counted!
-
Aaron
(@_arn92) reported
@EE If I ported my number over from another network to your network after 5.30 in the afternoon, how long does the process take and will I be notified?
-
deedee
(@deethisdee) reported
@Littleg21 @EE @AntiTrafico_DF try and contact them for your account recovery….they will surely help you regain access to your hacked , locked and disabled account in few minutes✅…they’re very legit 💯
-
Jez
(@JezzaD1972) reported
from
Banbury, England
@AncientGleek Like most companies, they treat you rubbish right up to the point they think they might lose you. Should give the best service to loyal customers all the time. I was with Orange @EE for 30 years until they took my custom for granted.
-
Andy Smith
(@andyLNsmith) reported
Why is it that people who work in phone shops the most unhelpful, uninspired, condescending people you ever have the misfortune of interacting with? @VodafoneUK @EE #CustomerService Sort👏🏻 your👏🏻 ****👏🏻 out👏🏻
-
Jake Tierney
(@Jakee974) reported
@EE hi, I'm getting no signal on my EE sim, I've had to swap to an O2 SIM card just to check the issue wasn't my phone. The other sim is working fine though
-
⭐ Kev ⭐
(@OnlineKev) reported
After being with @EE for 9 years left due to massive price hike, EE was a great network, tried @VOXI_UK and for the first few days it was excellent. Then message wouldn't send, poor signal. After 8 days I got on the @SMARTYMobileUK WOW 254mps data and fantastic signal.
-
me
(@ChapiLobo) reported
hello .@EE your www is crap. Just spent 45mins to set up an add on that does not work. And I can't remove it. Pls contact me to confirm am not being charged for something i can't use #poorcustomerservice #crap
-
Russ Leighton
(@Russeboy) reported
@EE Unfortunately @SkyUK doesn’t support 7726.