EE Outage Report in Wingate, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wingate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent EE outage reports came from the following cities: Washington, Sunderland, Peterlee, Middlesbrough, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE if it’s correct I want to cancel the unlock request
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Cavell
(@PhilCavell) reported
So @bt_uk - our BT broadband is too poor for my daughter to remote learn with her school. Your summary. You have no way to increase our speed or when you can upgrade our service. Your solution is to contact @EE - who you also own, and get a mobile account. Do I have that right?
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Nicholas Jessop
(@NicholasJessop2) reported
@EE I sign up for alerts last time in ps5 stock but never got a email to say they was in stock and obviously I’ve registered my interest again will I actually get a email and when do you think they will be online to order??
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Walks
(@Azza201211) reported
@OpenreachHelp @EE my girlfriend lives in a new build flat 2 months in, still no WiFi. EE keep saying they're chasing openreach & that you haven't fixed a wiring issue. Yet other flats in the build are all sorted. Why is this taking 2 months? Absolutely ridiculous service.
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Mark
(@HonestMarky) reported
@EE Managed to get in contact with support and Internet is backup and running as of a couple hours. Upgraded my plan but requires an engineer which won't be available until the 3rd of March...
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Alan Moulden
(@amoulden2463) reported
@EE @btsport Hi guys, just joined your network only to find your app doesn't work on Xiaomi Poco F2 phones. Is there a fix in progress for this issue?
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Jessica Lea
(@JesscaLea) reported
@leestoker1984 @EE Especially when we're more reliant than ever on the internet, working from home, unable to see people in person.. to blatantly lie to people rather than managing expectations is awful and unethical @EE
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Jamie Harrison
(@cappilio) reported
@SamsungUK My old huawei p30 Pro battery is 5x better, and that's with pretty much every power intensive function on the s20 note off. The chipset is terrible . @ee your gonna have to swap this it's not useable or fit for purpose
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Jessica Lea
(@JesscaLea) reported
@leestoker1984 @EE I'm sorry youre having issues too. I thought my timekeeping was bad but honestly, the amount of times I've heard it'll be fixed in so many days and then it's dragged on for THREE MONTHS. That's almost 13% of my contract with them. Not good enough really is it?
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abi mcloughlin
(@abimc) reported
@EE I can’t call out - I’ve tried your chat on tech support issues and you say it’s n/ a doe all of your menu options aside from business but it doesn’t connect. I can’t use my phone and I’m working from home I’m lockdown HELP.
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Kirsty learmonth
(@kl7582) reported
from
Glasgow, Scotland
@EE shocking customer assistance been trying all week to rectify a bill! 🙄