EE Outage Report in Wingate, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wingate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Seaham, Sunderland and Washington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Shelley Wyse
(@S111WYS) reported
from
Stockton-on-Tees, England
Is TS18 3TU covered by @EE at all cos the signal is 💩
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE if it’s correct I want to cancel the unlock request
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgio Frattolillo
(@giofrattolillo) reported
@MrTiboo @o2businessuk @EE Same here, it’s painfully bad. It’s annoying how I see so many complaints yet nothing gets done about it too. I’d say EE, a colleague of mine gets signal everywhere (even in the middle of nowhere) as we work in a lot of rural areas.
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Jay See
(@JaySeeDeCaux) reported
I don't know where @EE get the opinion that they are the best network. I've been with them two months and outside of any major city the data connectivity is utterly ****.
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Robin Wood
(@Woodylegion) reported
@EE @BTCare I’ve been charged for bt big screen sport still don’t appear to have access when trying to login saying i still need to upgrade can you help?
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Luke
(@Luket123454321) reported
@EE AWFUL customer service. Was on hold for half an hour and as soon as 5pm came it said office is now closed. Can someone contact me urgently please
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Wardy
(@Mandie0376) reported
@EE needs to change its name to NN Everything everywhere to Nothing nowhere!! Shocking service and signal!!!!
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Michael Sankey
(@Essex_Sankey) reported
@EE I've been waiting for broadband to be set up for over a month, now another 2.5 week wait apparently. Openreach seem to be the issue, but they are owned by BT, as are you! We have poor mobile signals and elderly grandparents, let's hope they can get us if needed!
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Jack
(@JackUNITED_) reported
@EE fix your **** internet
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tariq tahir
(@tariqtahir) reported
@EE your service is a complete joke I’ve not been able to properly use you app for 10 days & despite multiple attempts I’ve not been able to get this sorted
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Jon Halewood
(@HalewoodJ) reported
@EE if you’re going to close both of your Newcastle stores all day for training, at least have the courtesy to update the opening hours on your website, or better yet not have your customer services agents at the call centre send customers to those stores to have issues resolved!
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𝐙𝐨𝐞
(@zoe_mcleavy) reported
@EE I posted my phone back to you using your prepaid sticker last Tuesday and you've still not received it? Are you aware of any issues?