EE Outage Report in Wingate, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wingate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wingate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wingate, County Durham, England
The most recent EE outage reports came from the following cities: Middlesbrough, Washington, Bishop Auckland, Sunderland and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wingate, England
Latest outage, problems and issue reports in Wingate and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤
(@_sarahmckenzXO) reported
@EE my order hasn’t been delivered yet due to delays/ misplaced in the depot - am I able to cancel the order and then buy in store instead?
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Dean 🔴⚪⚫
(@viva_deano) reported
@England @EE Wtf are they feeding these kids?
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Dan Franklin
(@DanFranklin90) reported
@EE Hey. In the past couple of days, I’m been having some issues with our BT Broadband & EE 4G Router & I also seem to be losing signal on a frequent basis. Is there an ongoing signal issue with the network at the moment or an issue in the Havering area? I did check the (1/2)
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Richard Eglen 🧡🖤🇹🇷⚽️
(@Eglen66) reported
@EE can someone help please it's really difficult to speak to anyone on 150. I have a new device been delivered but on attempt DPD said the provided pin in the text was not valid can another pin he sent ?
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Steven Dawson
(@Steven59066) reported
@EE hi ee, its Steven d here, why do speakers go down low on mobile phones, when my back up Alatel a3 phone was on loud speaker, the loud speaker suddenly went low, do u know why that is, X me back
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Catherine Douglas
(@waddicorc) reported
@WeAreOpenreach @EE October 4- fibre line breaks from pole 5- engineer inspects 7- engineer arrives. Can’t fix. Not qualified on “this type of fibre”. 8- tel for update . 9- tel for update. 70m fibre arrived 13- 100% assurance reconnect 14th 14- await update on 15th
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Orgogg 🦉
(@orgogg) reported
@EE Yes. I'll speak to your customer services on Monday. Thank you for your time.
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Lisa Luetchford
(@LisaAnne0891) reported
@EE Hi @EE I have called that number which takes me to online help via a text message which I don’t get a response too. I’ve tried twice today. I need to speak to someone as this has been happening for too long now but you still expect me to pay my bill…
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Leah
(@LovesTKandSP) reported
@EE hi, I have an inclusive extra on my account to use my phone whilst abroad it’s just for the EU, it does say I can change it but doesn’t specify what countries it will include… I’m looking for coverage in Turkey can you help at all please
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Stuart T 🍺🐏
(@ShetlandStuart) reported
@EE My new boradband should have been activated yesterday. This morning the smart hub plus is STILL just flashing orange. I've tried different cables and sockets, all the same. Not a good start for a new customer