EE Outage Report in Usk, Monmouthshire, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Abertillery, Cwmbran, Abergavenny and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Wi-fi | |
| Abertillery |
||
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Suzanne J S
(@chickenruby) reported
from
Monmouth, Wales
Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rick
(@RThomasWilliams) reported
@EE Is the network down in CF53BW? Been all day with no signal?
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B
(@walker_markB) reported
@EE why are me and my wife paying for a service that doesn’t work in Beverley? I can’t ring and speak to my pregnant wife when I am out with my son? My messages aren’t sending straight way? She can’t rely on her phone to ring in an emergency and yet we are £66 each month. #ee
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Red
(@RedGujjar) reported
@uzzi0011 @EE @O2 I will have to switch to O2 with mediocre service provided by EE who claim to be UK’s number one network
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LoveLyLinz
(@grlinmedia) reported
@EE network is painfully slow with no signal can’t event make calls
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QuokkᐰMocha 🏴🇨🇿🏳️🌈
(@MochaQuokka) reported
Many thanks to Neil at @EE for helping me while I was in Germany and getting no data. Tried the solution he suggested and although the coverage wasn't great (I think it just wasn't in that area) his advice actually did improve the service I got and made it useable.
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Hollie Manchester
(@Holzm93) reported
@EE DO NOT USE WORST CUSTOMER SERVICE EVER
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BBB
(@badboybubby69) reported
@PS5StockAlertUK If you've had your contract for more than 17 months of 24 you DONT qualify! Great customer loyalty that @EE
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Mads
(@maddiehockney) reported
Safe to say @EE have THE worst customer service going. Not a trustworthy provider at all. Stay with them if you want a £600+ bill at the end of the month for one single phone-call that they know FULL WELL you wouldn’t have made yet are now threatening bailiffs if it’s not paid!
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hafizur rahman
(@supermanoutfgas) reported
@EE Hi can anyone help re: gamepass anyone on support???
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James Loveridge
(@j_mes) reported
@EE There has been sporadic internet outage today in Leighton Buzzard. I looked on the EE website and could not find a status page anywhere for broadband. Could you please advise further and whenever the outages will cease?