EE Outage Report in Usk, Monmouthshire, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Usk come from postal codes NP15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Usk, Cwmbran, Pontypool and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Newport |
||
| Newport |
||
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
-
Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
-
Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Suzanne J S
(@chickenruby) reported
from
Monmouth, Wales
Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up
-
kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
MEDLEY
(@meds30) reported
As @EE say.. no other network gives you 5G in more places.. Unless I'm at work and can't get a signal at all after 8.30am every day for about the last 3 weeks.. #NOTWORTHAWANK
-
Karen Bayfield
(@Karenbayfield) reported
@VodafoneUK @EE Sadly not - sons phone broken but still in contract so will have to continue to pay - all phone options options kept sending text but no display so couldn’t see/activate. Just needed to speak to a human!
-
Everything C64 Forum
(@EC64Forum) reported
@EE My 4G is on / off and very, very slow today. Is there a problem? #StIves #Cornwall Many thanks!
-
Dylan
(@_dylxn) reported
@EE I’ve ordered a phone from yourselves on Wednesday and haven’t had any update about delivery yet please help it said 24 hours
-
DOM sweetman
(@DOMSweetman) reported
@EE what is wrong with the network in East Yorkshire??? Used to have full reception now lucky if I get any?! Sorry it out.
-
Marc Nelson
(@marculese123) reported
@summers0805 @EE Has your signal improved any? Mines still isn’t working as of 3PM
-
Anders🦁🥋⚽🎮🏞️🤟🏀💥🎤✊🏜🏕
(@Andersj822010) reported
@EE Hi folks.. what's up with your website? Keep getting a message saying can't login you apologies but carry on 🙆🏾🤔
-
Jenny Hilborne
(@JennyHilborne) reported
Outrageous lack of service from @EE this morning, confirmed receipt of payment and 4 days later still no credit to credit phone and no offers of help. Anyone else having issues?
-
Lee Crawford
(@LeeCrawford94) reported
@EE Yes i am, im losing Internet connect while at 2 bar strength, when i make phone calls, i get told i sound like a robot, never had any issues with singal in the past 5 years of having ee.
-
Brendan 🇮🇪💚🇵🇭 | 🇮🇹🇮🇹🇮🇹
(@brendanferriso2) reported
@EE can you please tell me how I can active my existing sim as an esim? I’m already in another country and thought I could just enter a 2nd nano sim but nope. Help!