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EE Outage Report in Usk, Monmouthshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Usk, Monmouthshire, Wales 03/13/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Newbridge, Pontypool, Cwmbran and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport E-mail
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomNewport Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vinayc89 Vinay (@vinayc89) reported

    @EE is actually some retarded network. How can I have 1 bar and they’re trying to argue that I have excellent coverage?!

  • fluffybubbles73 steveo (@fluffybubbles73) reported

    @EE is your payment system still down

  • benomi3 john d reddy (@benomi3) reported

    @EE 18 months in and still no signal. Ombudsman found in your favour as Ts and Cs cannot guarantee signal . Paying for no service as in contract. Customer service crap. Avoid like the plague if you value your sanity. @MartinSLewis

  • LittleSheep94 Elle’ (@LittleSheep94) reported

    @EE “There may be a billing issue with your mobile account. Contact your provider or add a new payment method.” Is the error.

  • samandie91 Sam Anderson (@samandie91) reported

    Anyone else having serious phone signal and 5G issues on @EE at the moment??

  • InuCranky President Inu (@InuCranky) reported

    @Prof_Atikin I was at Goodwood FOS last week, we had no network consistent for 4 days! @EE & I pay to be priority!

  • regisgoldens Debbie (@regisgoldens) reported

    @EE had no Internet for 4 days you were meant to send a engineer out this morning I’ve sat in and they haven’t bothered I had just renewed my contract with you but will cancel my direct debit so not ask for any money I will change to sky you are not reliable !!!

  • cheekychelios yeehaa (@cheekychelios) reported

    @EE how rude?

  • Somers3803Kevin Kevin Somers (@Somers3803Kevin) reported

    @WembleyArchive @wembleystadium @EE I was also present at the "Irish Games" played at Wembley in the 1960's My Dad had played hurling for Wexford -he took me along to watch Irish lads do their stuff on the hallowed turf. I was able to walk up & down the tunnel to the team's dressing rooms - Quite plain actually

  • claire1edwards Claire Edwards (@claire1edwards) reported

    @EE sending STOP to 2040 to stop marketing messages is not working. STOP sending messages just STOP. I DON'T WANT TO BUY ANYTHING