EE Outage Report in Trimdon, County Durham, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Trimdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trimdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Trimdon, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Stanley, Durham, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
11 days ago | |
|
Stanley
|
Internet | 1 month ago |
|
Durham
|
Internet | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
|
Stockton-on-Tees
|
Phone | 2 months ago |
|
Middlesbrough
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trimdon, England
Latest outage, problems and issue reports in Trimdon and nearby locations:
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LightningAlex_ (@LightningAlex_) reported@EE can you ask the perk team to reset my account again pleaaase? having the same issue as before
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Trev (@trevmitch76) reported@EE EE have been no help, whatsover on 26 Feb @ee said they'd send another card (failed) now want to keep my £15 for a further 14 working days. On Friday said they'd call me, (failed again) Now EE say the matter is resolved.
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Gillian Caulfield ♥ (@BigBird__) reported@EE Been 4G Broadband with you since December 2020 & until now it’s been great. Since 6th March the signal has dropped - called to report but told no issues & really struggling to work from home now #help #eebroadband
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daniel grant (@danielg26960680) reported@EE What is wrong with the signal today is there work going on at the mast today in the Brize Norton erea
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Dimplesimon (@Dimplesimon16) reported@EE If I go to the park to eat my sandwich in peace, I won't get jealous about a poxy network deal from EE. Eating, breathing fresh air and watching life is more enjoyable than a stupid phone. Get a life phone drones!
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Rich Payne (@RichPayne17) reported@EE I've had your help for the last four years. I've given up on trying to get it sorted.
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bravefart (@bravefart9) reported@EE Has your network gone wrong in postcode DD10?
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Stephen Dewsbury (@SteDewsbury23) reported@EE Your broadband down again. Useless..
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Thatadviserguy (@thatadviserguy) reportedAnyone thinking of joining @EE , don’t, their customer service and complaints teams are a disgrace, they have no interest in helping you and just fob you off, disgusting company
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vukubulur (@vukubulur) reported@EE No solution provided to my problem! You have been kept mentioning services are limited through Twitter. Then I do not see the reason why would someone bother to send you PM?