EE Outage Report in Trimdon, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Trimdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trimdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Trimdon, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Middlesbrough, Seaham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Middlesbrough |
Phone | |
| Seaham |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trimdon, England
Latest outage, problems and issue reports in Trimdon and nearby locations:
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Trainer
(@JohnDaTrainer) reported
Service transfer from @bt_uk to @EE is a farce. Ten days, daily phone calls & number’s still not moved.
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🏴ᗯᖇᗴ᙭ᕼᗩᗰ Ǥᗩᗰᗴᖇ🎮⚽🏉
(@wrexham_gamer) reported
@JezCorden EE have been offering this for the last 3 years ..I know cause I'm a customer @EE will never go back to #SamsungUnpacked2023 series phones though #googlepixel has my Android heart
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Wai Lei
(@wlei4) reported
@EE Absolutely rubbish. Sign up a week ago and Sim not arrived. Customer service is an automated recording that hung up. Then you receive email about direct debit when you dont even have a sim card. Pathetic
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Paul McCann
(@BismoreJock) reported
@EE why does your app literally never work? It's been error messages for years. You're a tech and comms company yet your app would shame a primary school's absence line.
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Richie Prynne
(@CCSRichie) reported
@EE Nice to get a personal reply but the problem for most is that a multimillion dollar corporation can’t afford to take a hit but the buck keeps stopping with the minimum wage worker. Who do we tell we’re increasing our fees? The buck stops with the poorest. Doesn’t seem right.
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ryan
(@ryanon120fps) reported
So my bill is due with @ee. But the payment service is down. And on top of this there is no one in the office to process a payment. BUT on top of that the 5G speeds have been so slow the last week or so…
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Ben Craig
(@bendougcraig) reported
@EE morning! Just wondering why you haven’t given me the promised call back and continue to over charge me? Considering it’s your **** up you don’t seem to want to rectify it. So much for your “best customer service” and “no 1 network”
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James 🇬🇧
(@ItsJamesPowers) reported
(Thread (11/14) I had previously raised my issue with @OfCom. They opened a ticket and forwarded it to the @EE executive care team, Whose position was basically "We have noted you have complained to Ofcom but we don't give a Damn"
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James 🇬🇧
(@ItsJamesPowers) reported
( Thread (13/14) I have been a customer of @EE for many years this is a company I no longer recognize, since its acquisition by @BT_UK the company has gone downhill, and it’s happened under @MarcAllera's watch.
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dean allott
(@DeanoA73) reported
@EE She has been a customer since last November and she has just took broadband out with bt through EE