EE Outage Report in Trimdon, County Durham, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trimdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trimdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Trimdon, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Stanley, Durham, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
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8 days ago | |
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Internet | 1 month ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Phone | 2 months ago |
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Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trimdon, England
Latest outage, problems and issue reports in Trimdon and nearby locations:
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE if it’s correct I want to cancel the unlock request
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Amy (@BobblesTea) reported from Middlesbrough, England@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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fayee (@FayePiercy) reported from Thornaby-on-Tees, EnglandSo @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, EnglandHuge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Duer_80z (@80zDuer) reported@EE So much regret taking a phone contract with you. Was already expensive -£69 including a 10% loyalty bonus. No bill since has been under 70£. Now you putting it up by almost £10!!! I got 20 months left. I can’t afford this. Id appreciate some help.
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Jordan Oldham (@jloldham) reported@ee when inflation goes down will you be decreasing my monthly payments? I bet not!
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kay martin (@KayMartin27) reported@EE The voicemail number in my phone has been deleted so even though uts on it doesnt work what number er should be in there pleasehelp
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@RS (@rs_hole) reported from Pembury, England@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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z. (@yngmmrs) reported@EE I think by being a loyal customer you shouldn’t be ramping up my pricing thank you. Disgraceful, especially in a cost of living crisis.
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Andrew Burdett (@andburd) reportedInfinity loop of despair with @EE. Want to leave? You have to call us. Trying to call us? Hang up, we’ll text you. Got the text? Now visit this link to tell us how we can help. Want to leave? You have to call us. Trying to call us? Hang up, we’ll text you. Got the text?… etc🔁
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Sarah Cracknell (@sarah_cracknell) reported@EE your customer service is terrible… #goodbye
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JANICE CASEY (@FAITHEVEANGDEN) reported@EE Dear EE, I have reported a deceased relative's EE a/c to you online; however, my husband says that I must ask you to cancel the account, but leave the phone CONNECTED. Is this possible please? I have an EE a/c under my e-mail beginning and ending in jan ....aol.com
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Duer_80z (@80zDuer) reported@EE This price hike is robbery. Especially in these unprecedented times. If @EE won’t help us out what are we supposed to do. Maybe I turn my back on the contract just like they have. So what you take me to court?
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ModFix (@The_Real_ModFix) reported@EE So with this continued investment why do I need WiFi calling to be able to make a call in my house for the last 5 years and why can I barely get 4G? Just another company jumping on the insane price increases bandwagon and not caring about customer loyalty.