EE Outage Report in Trimdon, County Durham, England

Problems in the last 24 hours in Trimdon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trimdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Trimdon, England

The most recent EE outage reports came from the following cities: Middlesbrough, Chester-le-Street, Stanley, Durham, Newton Aycliffe, and Stockton-on-Tees.

City	Problem Type	Report Time
Middlesbrough	Internet	1 day ago
Chester-le-Street	E-mail	13 days ago
Stanley	Internet	1 month ago
Durham	Internet	2 months ago
Newton Aycliffe	Phone	2 months ago
Stockton-on-Tees	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Trimdon, England

Latest outage, problems and issue reports in Trimdon and nearby locations:

• 
  Marc Johnson (@marc3374) reported 6 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  paula hudson (@Paula_H25) reported 9 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Ashley Marshall (@ajma13111992) reported 10 minutes ago from Middlesbrough, England

  @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

• 
  Chris Russ (@chrisfruss) reported 13 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  John Adams (@Johnad25) reported 13 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Mark McAneny (@MarkMcAneny) reported 15 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  John Adams (@Johnad25) reported 20 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Chris Ryder (@RyderBike) reported 24 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  rachel clarke (@rachsclarke) reported 24 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  David Bailey (@Bailz84) reported 27 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Lord Paul Thomas (@pdt9080) reported 29 minutes ago from Bishop Auckland, England

  @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 35 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Marc Johnson (@marc3374) reported 35 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Laura Crawford (@lcrawford1983) reported 38 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  John Adams (@Johnad25) reported 44 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Andrew Tonge (@tongey93) reported 47 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  Luke Hockborn (@LukeHockborn) reported 48 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Eddy39 (@eddygraham39) reported 50 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Chris Ryder (@RyderBike) reported 59 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  rachel clarke (@rachsclarke) reported 59 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattGarrould) reported 5 minutes ago

  @EE It's so random, I can lay my phone down and literally watch it go from 4g+ to E and back to 4g+ again within a few minutes. I have absolutely no idea what's going on with it!

• 
  A L E X (@AIIuminati) reported 5 minutes ago

  @EE scam merchants. Should be shut down. Staff are rude, haven't got a clue. In my experience with them they're *****. So glad I left I'm never looking back. But now they're fleecing my mate for debt they didn't notify him of for 5 months then expect £500 back. #FuckEE #Scam

• 
  McNamara 🇮🇪 (@PaulMackMack) reported 9 minutes ago

  @JayMacDonaldUK @EE Yup, still 4G down in PL13

• 
  Taiyella (@_Taiyella) reported 9 minutes ago

  How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?

• 
  Jonathan K. Tullett (@jonathantullett) reported 10 minutes ago

  Kyle (@EE, Cheltenham) re-iterated they deal with all issues properly and we're welcome to go back to the store for further (incorrect, presumably), 'advice' should it be required.

• 
  MDXTEAM (@MDXTEAM04) reported 12 minutes ago

  @keegerrn @EE Kindly send us a message, we can help retrieve your account.

• 
  Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported 13 minutes ago

  @EE To cancel

• 
  Adam B (@AdamBak29805537) reported 13 minutes ago

  @EE Hi, any idea when you are getting more Samsung phones in stock? Looking at the S21/S21 Ultra but no stock and im due an upgrade this week. I know there id supply issues but other providers have them so will jump ship if i need to, dont fancy waiting weeks/months.

• 
  pokiscot (@pokiscot) reported 19 minutes ago

  @EE Trying to unlock a phone, stuck on Step 2 after adding IMEI code, with no error message or way to proceed??? Tried different browsers, and also via the app. Need to use a second sim and need that Unlock code to do so! help please!

• 
  ✌🏻️ (@djm_eightyone) reported 20 minutes ago

  @EE I’m trying to upgrade my phone and have spoken to a representative. After agreeing a deal, I’ve been told that the phone is not in stock, yet online it’s showing as in stock, but I can’t apply the discount online. HELP!! 😩😡