EE Outage Report in Trimdon, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trimdon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trimdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Trimdon, County Durham, England
The most recent EE outage reports came from the following cities: Stanley, Durham, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe, Darlington and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Trimdon, England
Latest outage, problems and issue reports in Trimdon and nearby locations:
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lindsey Armstrong
(@linzi83) reported
@EE pt2 line been cut off to pay as you go to “solve” on hold for 3 hours no joy on the phone. On chat for 1.5 hours for them to tell me to call. No phone to currently use and no resolution 4 days after phone is my work and personal and I can’t make calls offered £30 goodwill
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doublevey
(@doubleveymusic) reported
@EE Hey, is there a broadband issue in Marlborough, Wiltshire, please? I’ve tried factory resetting the router, etc, but no luck, sadly.
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Dazz
(@DazzStevo89) reported
@EE Any answer to this? Posted 2 days ago and no reply is pretty bad. I even sent a DM first which also had no reply. Is this how you help customers?
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Damian Burns
(@damianburns) reported
@EE DM sent. Looking forward to resolution
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Rino Soares
(@Rinosoares) reported
@EE is there any issue tonight with your fibre broadband in my NG7 area in the UK. pages not opening, messages taking ages to send, let's not mention videos... already switched on and off router. any thoughts?
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lindsey Armstrong
(@linzi83) reported
@EE please can someone help. Uograded phone nov 22. Traded in old phone. Customer service agent upgraded wrong line. Called Monday told they could resolve issue 8am Tuesday. Refund authorised as charged £177 👀. Another call and account still not sorted pt1
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Chris J Macro
(@macky5298) reported
@EE can I still use my old network PAC code after I’ve set up my account with you?
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Cheryl O'Neill
(@ChezHx) reported
@EE my husband received a txt asking to contact EE (he upgraded his phone online this week) but we’ve tried several times and cannot get through. Can you help?
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Cheryl Brown
(@brown_chez) reported
@andrewkettle @bt_uk @EE I got an email with a link to the advent calendar, I clicked to scratch and reveal day 1 but nothing happened. Looks like its not working….
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Chris T
(@CTootell) reported
@MarcAllera could you please explain how it takes @ee two weeks to fail to perform an upgrade, or even respond to a customer who simply wants to know what is happening? I’ve no idea what’s happened to your customer services recently but it’s not what it used to be.