EE Outage Report in Royston, Hertfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Royston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent EE outage reports came from the following cities: Sandy, Biggleswade, Hitchin, Saint Neots, Cambridge, Stevenage, Henlow, Baldock and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Dominique Wilson
(@Wilson_xx) reported
from
Biggleswade, England
@EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Lee Cooke
(@hertscooke) reported
from
Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Lee Thierry Henry THFC
(@heners26) reported
from
Eaton Socon, England
@EE I want to upgrade but at the same time lower my tariff can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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khudson
(@kahudsong) reported
@EE I would like to make a complaint about an awful experience with your sales team. But it seems impossible to find a number to call someone on.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@jmthibs @EE Even that’s a poor metric as doesn’t focus on the outcome for a successful customer experience
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Neil M
(@njmcode) reported
from
Greenisland, Northern Ireland
@EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.
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Chris Garrod
(@ChrisGGarrod) reported
@nigelwalsh @EE I note - just one "complaint"... 🙄
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jane archer
(@pochard11) reported
@EE I used the app to set up a recurring top up. I'm guessing my top up issues are part of a strategy to nudge (or force?) customers to do this.
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Jeremy Fishwick
(@p15h) reported
@EE no broadband internet here (London) for more than 16 hours. Are you aware of the problem?
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Jean-Marc Thibodeau
(@jmthibs) reported
@nigelwalsh @EE I should clarify, it wasnt the only metric. The key one for agents was around NPS and customer satisfaction, that is just what the workforce management team used to monitor staffing levels.
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Chris Sandilands
(@consultilands) reported
@nigelwalsh @EE Another one you'll love is the Legal Ombudsman. I filed a complaint about my incompetent conveyancing lawyer in around Feb last year and I still just get a quarterly email updating me on their backlog...
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Caroline
(@Carolin31270475) reported
@EE @EE is your customer services working today ? No response in over 3 hours to a request ?
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Gary Holland
(@garyh01) reported
@EE abroad for 3 days. Still no roaming despite active in my account. Online help says a start conversation button will appear. Does not. Can’t call as no service. Do you have a Skype help?