EE outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Royston, England

The most recent EE outage reports came from the following cities: Henlow, Cambridge, Stevenage, Hitchin, Letchworth Garden City, Saint Neots, Sandy, and Biggleswade.

City	Problem Type	Report Time
Henlow	Total Blackout	7 days ago
Henlow	Phone	20 days ago
Cambridge	Phone	22 days ago
Stevenage	Wi-fi	23 days ago
Cambridge	Internet	23 days ago
Stevenage	E-mail	24 days ago

Community Discussion

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EE Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  ROB (@97_BULLDOG_97) reported 4 minutes ago from Buntingford, England

  @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

• 
  ROB (@97_BULLDOG_97) reported 6 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 9 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  Lee Cooke (@hertscooke) reported 11 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  Lee Thierry Henry THFC (@heners26) reported 18 minutes ago from Eaton Socon, England

  @EE I want to upgrade but at the same time lower my tariff can you help?

• 
  Helen Galletley (@helengalletley) reported 18 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Stephen Elms (@sjelms) reported 19 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Dominique Wilson (@Wilson_xx) reported 24 minutes ago from Biggleswade, England

  @EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

• 
  Pavlos (@pavlosant) reported 30 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Peter (@peter_hollas) reported 47 minutes ago from Stevenage District, England

  @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

• 
  Clare Thurgood (@clarethurgood) reported 50 minutes ago from Waresley, England

  @EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

• 
  Jaysica Marvell (@jaysica) reported 51 minutes ago from Stevenage District, England

  @ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now

• 
  Elaine Freeman (@ElaineFTans) reported 59 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Rogers (@Krogers2605) reported 4 minutes ago

  @EE is your broadband down?

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 5 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  Paula m (@PaulaRossi47) reported 6 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Mark (@Mark14182043442) reported 11 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  HP (@HDP1995) reported 13 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Polemic Paine (@PolemicTMM) reported 15 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Seb (@SebParkinson) reported 15 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  REALLY2 (@JimNewcomb10) reported 16 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Cyclinginlondon (@Cycle77lon) reported 16 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific