EE Outage Report in Royston, Hertfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Royston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent EE outage reports came from the following cities: Cambridge, Saint Neots, Royston and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Jaysica Marvell
(@jaysica) reported
from
Stevenage District, England
@ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Clare Thurgood
(@clarethurgood) reported
from
Waresley, England
@EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?
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Dominique Wilson
(@Wilson_xx) reported
from
Biggleswade, England
@EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!
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Lee Cooke
(@hertscooke) reported
from
Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Lee Thierry Henry THFC
(@heners26) reported
from
Eaton Socon, England
@EE I want to upgrade but at the same time lower my tariff can you help?
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Pavlos
(@pavlosant) reported
from
Saffron Walden, England
@ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Blackman
(@markblackman) reported
Make a claim online 24/7 @EE said? Try and do this for my faulty @SamsungMobile Z Flip 6 as the screen has gone haywire and they said 'call us to discuss your policy' Not quite the service I'm paying for is it? Sort it out! #poorcustomerservice #brokenphone only had it 9 months!!
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Danny Lambert
(@Lambert8Danny) reported
@EE What’s going on with the network I haven’t had any service all day? And keep getting voicemail pop up every 5 mins?
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Mike Bostock
(@Mike_Bostock) reported
@EE Today, I went into an EE shop to change my contract. I have been paying £14 pm for an extra SIM which hasn't been used since 2017, an overpayment of £1,344. We had to phone EE to change this and waited 30 minutes for EE to answer. They said they could do nothing and the system was down and they couldn't transfer my call to a supervisor and no managers had a phone to call me back on and I had to phone in again and speak to someone else. The EE shop assistant was beyond embarrassment hearing this and agreed this was about as bad as customer service could get. The call would have been recorded. What do you say EE?
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Mark
(@MrMChilds) reported
@EE @ee if no engineer visits tomorrow I’ll be making a formal complaint to @Ofcom. Apparently I have to wait 30 days to cancel. That ain’t happening. All 4 SIM cards will be cancelled as well. I will not be fobbed of with excuses and keep moving the estimated repair date.
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Iain McDougall
(@IainMcDougall5) reported
@EE No customer care and a complete failure of coordination between stakeholders to carry out repairs to a defective connection. A faceless organisation.
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Ditto
(@Ditto50657422) reported
@EE Called your sales teams yesterday 2 times ... nobody including managers could resolve the issue
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Chris
(@chriscol6765) reported
@ee & @bt_uk what an absolute joke these companies are! Not one person could help me. Why the f***k did i sign again..
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Hon Swanson
(@MyBad_minton) reported
@EE trying to sort a replacement sim out which isn’t working “straight away” as you suggest. Can’t get through to anyone on your helpline. Can’t sort it out ourselves as the mobile number you are trying to send a code to can’t receive it because the sim isn’t working. Help?
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Varun Chitnis
(@TheVarunChitnis) reported
Absolutely ****** service from @EE broadband. Got the connection on Sunday after a delay. Stopped working on Tuesday !!! I need a refund for the days that we don’t have connection. On the app, they mentioned that the service will be fixed by 01 September. Bullshit
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Mark
(@MrMChilds) reported
@EE We’ve called several times and just get fobbed off. We’ve already put the cancellation request in because you refuse to send engineer telling it’s a major outage in the area. Apparently a problem with the telegraph pole but I’ve been round the neighbours and they are on.