EE outages and service status in Royston, England

Problems in the last 24 hours in Royston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Royston, England

The most recent EE outage reports came from the following cities: Henlow, Cambridge, Stevenage, Hitchin, Letchworth Garden City, Saint Neots, Sandy, and Biggleswade.

City	Problem Type	Report Time
Henlow	Total Blackout	6 days ago
Henlow	Phone	19 days ago
Cambridge	Phone	21 days ago
Stevenage	Wi-fi	21 days ago
Cambridge	Internet	21 days ago
Stevenage	E-mail	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  ROB (@97_BULLDOG_97) reported 17 minutes ago from Buntingford, England

  @sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal

• 
  Stephen Elms (@sjelms) reported 18 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Clare Thurgood (@clarethurgood) reported 28 minutes ago from Waresley, England

  @EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

• 
  ROB (@97_BULLDOG_97) reported 31 minutes ago from Buntingford, England

  @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

• 
  Lee Cooke (@hertscooke) reported 33 minutes ago from Royston, England

  Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

• 
  Helen Galletley (@helengalletley) reported 34 minutes ago from Fowlmere, England

  @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 46 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  Peter (@peter_hollas) reported 47 minutes ago from Stevenage District, England

  @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

• 
  Lee Thierry Henry THFC (@heners26) reported 51 minutes ago from Eaton Socon, England

  @EE I want to upgrade but at the same time lower my tariff can you help?

• 
  Jaysica Marvell (@jaysica) reported 55 minutes ago from Stevenage District, England

  @ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now

• 
  Elaine Freeman (@ElaineFTans) reported 56 minutes ago from Saint Neots, England

  @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

• 
  Pavlos (@pavlosant) reported 57 minutes ago from Saffron Walden, England

  @ee broadband has not been working for two months now since April. Today was the fourth time you have cancelled the confirmed and booked engineer appointment. No communication for cancellation again. Waited in vain. Cannot work from home without wifi. Shocking customer service

• 
  Dominique Wilson (@Wilson_xx) reported 57 minutes ago from Biggleswade, England

  @EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 9 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  Deborah Sacks (@deborahsacks) reported 11 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 12 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  Craig Taylor (@blown_ranger) reported 13 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Robert Marrs (@farmermarrs) reported 13 minutes ago

  @EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!

• 
  Tony Crystal (@TonyCrystals) reported 13 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Kitten Kong (@kittenkong42) reported 18 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Mark (@Mark14182043442) reported 24 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Charles (@Charleslaws) reported 29 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Brian Slater (@BrianSlater1976) reported 30 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either