EE Outage in Sandy, Central Bedfordshire, England

@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

@EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

@EE your business support is just shy of non existent!

@EE Pity phone customer services can’t do an upgrade for over a week. Feeling very disappointed, and promises all over the place but no one responds !

@EE I want to upgrade but at the same time lower my tariff can you help?

@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

@sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

Loyal customer to @EE for years and they didn’t even attempt to keep my custom when I found a better deal at 02 🙈

@ee once again your service is appalling, I really have no idea why I remain with you !!!!!!!!!!!!!!!

@EE Yes and so is my husband who is an EE customer. We can get on the website but when we try to buy something the error message pops up. We've tried on: Phones Tablet PC

@EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

@EE No not really but been an ongoing problem since we moved into the property 😭

Hi @BT_Uk @BTCare Since Cancelling My @HulloMail , For Both Phone Numbers, It Hasn't Diverted Back To: #BTMobile / #EE @EE Answering Voice Mail Numbers Or Settings, Once Cancelled/End Of Dial It Say Number Not In Use, Despite I Get All Text Messages & Phone Calls, HELP PLS

@EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

@victoriamscott @EE I thought the customer was king ....

Had some of the worst customer service from @EE today, after 8 years of being a loyal customer I won’t be renewing my contract again. #Disappointed #poorcustomerservice

Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

@ianbennell75 @EE I get stuff like this occasionally, never got as far as clicking on any link though! Usually a clue in wording - eg here they don't take your bill, they take payment.

@GeeHaines @BenPhillipsUK @EE Here in the netherlands vodafone is the worst haha

@BenPhillipsUK @EE Holy crap

Don’t get why I even bothered rejoining @EE. Quick enough to take your money but after constant phone calls speaking to multiple different people since NOVEMBER. Still nothing. Rotten customer service

@EE good morning maybe you can help with a problem I have with your mobile app on my android phone and tablet Since EE did maintenance last Thursday my application won't open

@ianbennell75 @EE I have in the past. Considering I pay EE by direct debit I assumed it was a scam and deleted the text. I did chuckle at the spam email I had from Amanzon the other day, poor effort.

@EE why are we no longer getting signal at home Sheffield S17

@EE Got a message on tablet saying having problems taking payment , tried logging into account to resolve but cannot gain access online to account.

@ColinTheMathmo @EE What I don't understand is why you're left without service. Who set the "disconnection" date?

@EE The status page still says ETC Jan 25th. The news yesterday from them via 150 is that it will be Feb 5th. I still don't have landline or broadband, and don't expect to until Feb 5th, despite being promised faithfully there would be no interruption in service.