EE Outage in Portslade-by-Sea, Brighton and Hove, England

Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

@BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

@EE Not great! Second day no signal

@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

@EE had some fab customer services from Kiri in your retention team today 👌🏻

@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

@EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

@EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

@EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

@TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

@EE @EE can you help me with an upgrade order placed I have pmd you :)

@EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

@EE hi I just got the Apple Watch with a plan that said separately sim with unlimited call text n data but the data is not working why is that #

@EE My EE app is still not working, can't even open, complaint many times but no answer

@EE Any idea when the EE App is going to be back up and running, been issues with it for at least 2 weeks and I have no way of viewing my bills

@EE any idea when the EE app is going to be up and running. I have had issues with it for 2 weeks now, all the updates on my phone and app have been done so no issues there- I want to see my bill but can’t access it !!!!

@EE I’ve tried reporting a service issue but when I type my post code in it changed it to a completely different one. Twice. Any idea why?

@mattsmedley1974 @EE I have had them from o2, Ee and from 3.. I’m with Vodafone. I do pay 1 of my children’s contracts and she is with 3.. I just checked in their app to make sure! It’s a scam.. never follow the link

@Lindemann27 Tried all that! Even followed a guide online to check the router firmware was up to date! Last I can think is I need a signal booster but my flat is tiny! I’m practically sitting on the router!! It ******* useless @EE

@EE disappointed this evening, Any idea why my wife can't get as good a deal as a new customer for her renewal, even though we have both been with you for about 14 year. Shoddy. Think she'll be moving away