EE outages and service status in Penn, England

Problems in the last 24 hours in Penn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penn, England

The most recent EE outage reports came from the following cities: High Wycombe, Maidenhead, Rickmansworth, Ruislip, Marlow, Slough, Hayes, Hemel Hempstead, Uxbridge, and Tring.

City	Problem Type	Report Time
High Wycombe	Wi-fi	16 days ago
Maidenhead	Internet	17 days ago
Rickmansworth	Internet	19 days ago
High Wycombe	Phone	26 days ago
Ruislip	Internet	27 days ago
Marlow	Internet	29 days ago

Community Discussion

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EE Issues Reports Near Penn, England

Latest outage, problems and issue reports in Penn and nearby locations:

• 
  Trusted Touch Therapies (@TouchTrusted) reported 2 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 2 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Pervez Hassan (@PervezHassan10) reported 5 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  Pervez Hassan (@PervezHassan10) reported 6 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  peter (@peter33266430) reported 7 minutes ago from Slough, England

  @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

• 
  steven millard (@stevoavfc84) reported 13 minutes ago from Colnbrook with Poyle, England

  Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

• 
  Sharon Sandhu (@gooness78) reported 16 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Vick (@Fanboy2001) reported 16 minutes ago from Slough, England

  @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

• 
  Luke Hashman (@lukehashman) reported 28 minutes ago from Princes Risborough, England

  No service on @EE at the moment. Reported it to see if there’s a wider issue and apparently they will get back to me “within 48 hours”. Not the most helpful…

• 
  ComplaintBox (@MeetuSuraj) reported 31 minutes ago from Slough, England

  had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

• 
  Sarah Miller (@_CreateEvents) reported 34 minutes ago from Aston Clinton, England

  @EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

• 
  K. (@javineisaslag) reported 35 minutes ago from Hillingdon, England

  @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

• 
  peter (@peter33266430) reported 38 minutes ago from Slough, England

  @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

• 
  Antony Fry 🌑 (@antony_fry) reported 42 minutes ago from Slough, England

  @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

• 
  Stevie Stevie (@Gobshy8e) reported 44 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 45 minutes ago from Hemel Hempstead, England

  @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

• 
  Pervez Hassan (@PervezHassan10) reported 49 minutes ago from Hillingdon, England

  @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

• 
  David Cheung (@AviatorDavid) reported 51 minutes ago from Hillingdon, England

  @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

• 
  Marie Bessant (@MarieB_Music) reported 57 minutes ago from Beaconsfield, England

  @EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 59 minutes ago from Hemel Hempstead, England

  Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 8 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  RaSHiDa (@ItsOnlyRash) reported 12 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Ralph Hardwick (@HardwickRalph) reported 15 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 17 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Micky Jones (@MickyJones_) reported 18 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app

• 
  Pvr (@Popsvanrie) reported 19 minutes ago

  @EE I gave them a call and you send me a link and put the phone down .been on chat with an adviser for 20mins . I'll just get another contract elsewhere

• 
  Sarah-Kimberley (@PlayforthSarah) reported 25 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  Cathy Joslin (@CathyJoslin) reported 25 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  Luke Sampson (@OnSamps) reported 26 minutes ago

  @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

• 
  Neil Davis (@neiltheshaker) reported 30 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…