EE outages and service status in Penn, England

Problems in the last 24 hours in Penn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penn, England

The most recent EE outage reports came from the following cities: Hayes, Slough, Beaconsfield, Uxbridge, Henley on Thames, Maidenhead, High Wycombe, and Tring.

City	Problem Type	Report Time
Hayes	Internet	3 days ago
Slough	E-mail	4 days ago
Beaconsfield	TV	9 days ago
Uxbridge	Internet	11 days ago
Uxbridge	E-mail	13 days ago
Henley on Thames	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Penn, England

Latest outage, problems and issue reports in Penn and nearby locations:

• 
  K. (@javineisaslag) reported 1 minute ago from Hillingdon, England

  @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

• 
  Jamie Goodliffe (@Jamie367p) reported 3 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Trusted Touch Therapies (@TouchTrusted) reported 5 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

• 
  ⚽Russell Cox💙 (@RussWWFC) reported 8 minutes ago from Hazlemere, England

  @tescomobile I'll be shopping around when I leave @EE in June, though I'm happy with the service, the rises are steep. Fancied another Pixel but you don't do that at the moment.

• 
  Antony Fry 🌑 (@antony_fry) reported 15 minutes ago from Slough, England

  @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 16 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 16 minutes ago from Hemel Hempstead, England

  Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

• 
  Pervez Hassan (@PervezHassan10) reported 18 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 18 minutes ago from Hemel Hempstead, England

  @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

• 
  peter (@peter33266430) reported 19 minutes ago from Slough, England

  @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 29 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 33 minutes ago from Hemel Hempstead, England

  @EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service

• 
  Stu (@StuLaws_) reported 33 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Pervez Hassan (@PervezHassan10) reported 44 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  Gareth Thompson (@gareth78t) reported 49 minutes ago from Hillingdon, England

  @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

• 
  Sarah Miller (@_CreateEvents) reported 53 minutes ago from Aston Clinton, England

  @EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

• 
  HaflaNextDoor (@iKaremk) reported 55 minutes ago from Hillingdon, England

  @EE hi I need some help with my account

• 
  francky (@CesaireF) reported 56 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  maureen jones (@MawsJ) reported 59 minutes ago from Hemel Hempstead, England

  @EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

• 
  peter (@peter33266430) reported 60 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambags (@jambags) reported 1 minute ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  darren styles (@darrenjstyles) reported 4 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 6 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Sharne Hawkins (@sharnehawkins) reported 8 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  BamBamMK2 (@Williams91898) reported 8 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  WaveyDavey001 (@WaveyDavey001) reported 8 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  DftguyUK (@BigGayDanxx) reported 11 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Gareth Owen (@gjo2405) reported 14 minutes ago

  @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  Stephen Goodair (@stevegoodair) reported 18 minutes ago

  @EE your broadband is down Has been all night