EE Outage in Penn, Buckinghamshire, England

@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

EE has been moving mad lately . My signal is so disgusting @EE please sort it out

@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

@EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

No service on @EE at the moment. Reported it to see if there’s a wider issue and apparently they will get back to me “within 48 hours”. Not the most helpful…

@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

How do @sky and @EE both claim to be network of the year?

@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)

@EE Yeah I’ve explained I don’t think I shouldn’t pay because of how long I’ve been with the company but it’s never happened no matter what I’ve upgraded to. It was either a £30 or £50 upfront cost and that’s before paying the bill each month. Expensive