EE Outage Report in Knowsley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Knowsley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knowsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Knowsley, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Birkenhead, Runcorn, Warrington and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knowsley, England
Latest outage, problems and issue reports in Knowsley and nearby locations:
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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tim paver
(@timthespark) reported
@EE Upfront maybe but no one ever expected inflation to be as high as it is in my opinion you could go far more to help loyal customers from years and years it’s just greed
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apr-y-l
(@aprylhm) reported
@EE yes thanks, i do understand the how’s and why’s, just seems untenable during the current financial climate to have such a price hike (especially when i have another year left of my contract). awful!
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Lynz
(@LynzBrown) reported
@EE I wouldn’t mind but I cant get signal at my place of work or at my partners. So for £5+ a month what extra do I get?
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James 🇬🇧
(@ItsJamesPowers) reported
So now @EE Keep hanging up on me. @Ofcom seem to be fine with #Neurodivergent people been treated like crap by big providers It appears the #CRA2015 & #equalityAct2010 are nothing more than a list of suggestions. This whole situation is now making me ill.
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Jamie MacDougall
(@jcmacdougall88) reported
@EE Any way of speaking to someone who understands basic English? SIM ordered 07/01 - never received. Bill paid on 19/01. Still no SIM. Number ported from old provider 9 days ago - still no SIM, and now cut off from old network. Live chat are hopeless. 1 hour + and no resolution
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AC Photography
(@adrian83caveill) reported
@EE I can cet the newer phone for nearly £40 less per month than what you are charging me! That is the worst reply ever! You did exactly the same last year. Disgraceful service from you. I've been a customer for 10+ years, and cannot wait to cancel with you!
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Paul Appleby 🇺🇦
(@paulappleby01) reported
@EE A £14.00 increase per month from March for me signals the end of my 15 years with Orange/EE. Simply put, this is profiteering, and I will not support this company any more.
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Ben
(@Qui_Gon_scalper) reported
@EE @DPDgroup_news Absolute shocking service from dpd, had numerous dates when I was getting my parcel, now just been told ee need to ring up and give them security to release the parcel. Absolute fuming. I've taken time off work for this.
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AR86
(@Ramsey8642) reported
@EE Considering we don't get enough signal at home to make a phone call, I'll be taking that 14.4% increase as my notice to leave when both of my lines reach end of contract. I can understand increases in service charges - but the costs of my handset going up makes zero sense.
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Minesh Tambyrajah
(@Minesh1986) reported
Avoid EE, upgraded my phone on the promise of £300 reward card that wasnt even running. EE have acknowledged I was lied to over the phone but wont honor the agreement. Best they can do is £50. Not the best way to treat customers of over 10 years. @EE #EE #SCAM #Time2switch