EE Outage Report in Heanor, Derbyshire, England
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The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Keith McDonough
(@KeithMcDonough9) reported
@leeavy @EE lee they are as bad as each other 🤬🤬🤬
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Jayne K
(@jaynerainey) reported
@EE Apparently it’s iCloud storage I used to pay for extra but when I up graded to customer care guy said I shouldn’t need extra as this has enough room and I don’t know how to save my photos onto a USB ~ in case I loose all my pics
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Ms Marmite 🤓
(@nicolajthompson) reported
@EE when did it become store policy to ignore your customer!! 3 staff no other customers and completely ignored and made to feel like a nuisance
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Laura Loutit
(@LauraLoutit) reported
@EE I can’t answer any calls and whenever I try to call it instantly says ‘call failed’. Most calls aren’t even ringing on my phone. Please help!
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Restore Bath
(@RestoreBath) reported
from
Bathford, England
@EE Waited week & half for new phone: it comes WITHOUT A PLUG? which has to be PURCHASED SEPARATELY?!! I cant use the handset I have signed up for. Unbelievable. Also, what a waste of plastic - what am I supposed to do with the perfectly good old one? @Ofcom #Sustainability fail
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Tim
(@coastie61) reported
@EE you are not providing the service I have paid for. BN2 out for a week. Back a day. Out again.
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Thanh Bang
(@ThanhBa09852553) reported
@EE My wife and I are on EE and we visited Aber Falls in North Wales! No signal when arrive and our friend was on with Virgin Mobile and apparently the reason he had signal was because they were using the Vodafone network. Could you EE all share network with each other?
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Andrew tuck
(@Andrewtuck10) reported
@EE OMG - for a communication company - your pretty poor
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Karen Jones
(@KSFJ1) reported
@EE extremely poor customer service, my elderly father has been fobbed off by your Chester store on and off since 31st July and because of your incompetence he’s been without a phone totally for 3 weeks. Disappointing when he’s been with you for about 13 years!