EE outages and service status in Heanor, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Heanor, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 16, 3:17 PM GMT+1.
- Internet (38%)
- Wi-fi (25%)
- Phone (25%)
- Total Blackout (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Matlock, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Phone | 6 hours ago |
|
Nottingham
|
Total Blackout | 12 days ago |
|
Matlock
|
Internet | 22 days ago |
|
Nottingham
|
Phone | 22 days ago |
|
Ilkeston
|
Wi-fi | 23 days ago |
|
Ilkeston
|
Internet | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, EnglandHad to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Lisa Bollington 💙 (@labollo) reported from Belper, EnglandGoing on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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terry eleftheriou (@terry_terry) reported from Beeston, England@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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barbara north (@barbaranorth1) reported@EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?
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Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reportedI have never been to Kilburn in my life @EE maybe confusing me with some fat Irish dosser
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Peter Cross (@CronoYellow27) reported@owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.
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Alan Roberts (@AlanRob68902430) reported@EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate
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Craig Taylor (@blown_ranger) reported@EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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The Wobbly Gamer 🧑🏼🦯 👀 🎮 (@TheWobblyGamer) reportedI’m fed up of paying @EE a stupid amount of money for internet that is inconsistent, slow and absolutely garbage all round I would not recommend them to anyone!
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Lynds Maple (@lyndsMaple) reported@EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!