EE Outage Report in Heanor, Derbyshire, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Heanor, England
The most recent EE outage reports came from the following cities: Matlock, Nottingham, Ilkeston, Sutton in Ashfield, Derby, Derby, and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock
|
Internet | 5 days ago |
|
Nottingham
|
Phone | 5 days ago |
|
Ilkeston
|
Wi-fi | 6 days ago |
|
Ilkeston
|
Internet | 10 days ago |
|
Nottingham
|
Wi-fi | 11 days ago |
|
Nottingham
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Ben Curry (@ElecInn) reported from Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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David Craven (@davidjcraven) reported from Derbyshire, EnglandIncidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Tyl’Ari (@tyl_ari) reported from Chellaston, England@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Marc Knight (@MarcRipleylatic) reported from Ripley, England@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Ken Godber (@GodberKen) reported from Annesley, England@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Professional Tiger Tamer 🇺🇦 (@Jase65535) reported@EE Why have I had poor to no signal today? Usually get 5G, today H+ if I am lucky? I pay more and seem to get less!!! 🤔
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Dan (@Baker_BCFC) reported@idefender14 @EE iD mobile. Was happy till I started to have problems. And they tried saying there wasn't anything wrong.
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Stewart Liesnham (@stewartliesnham) reported@EE has been a nightmare experience from the start with billing issues and their systems not speaking to each other. Can’t even use the credit they gave me as doesn’t seem to apply to subscriptions as they still took payment. @giffgaff never missed a beat. Wish I stayed tbh. 2/2
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victoria louise (@loggerslgn) reported@EE I’m not sure who to speak with, I’ve done on line chat and logged a query with no solution. I’ve definitely been misguided with my latest contract
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Louise Ellen (@WilkinsonLouise) reportedEE customer service is absolutely shocking, calling me a liar without substantial evidence. I feel intimidated. I’m being charged for goods I don’t have. Loyalty means nothing. @EE #EE #EEcustomerservice
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Matt Dylon (@Matt94184099) reported@ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David
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Jay Jay (@jj1892jj) reported@EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication
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Stewart Liesnham (@stewartliesnham) reportedSwitched from @giffgaff to @EE in Feb this year for better coverage and for 2 weeks now the EE service where I live has been appalling and now just rarely able to get any signal. Now they are also introducing roaming charges. Time to say goodbye already I think. 👋 1/2
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Jay Jay (@jj1892jj) reported@EE and reaching help if required - it's not good enough EE - not even a replacement loan device avaliable. And now told there is no way phone will be returned tomorrow so will be 48+ hours without phone - it is not safe for my health to be so long without a phone - explained to
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Mark Webster (@MarksWeb41) reported@EE it is very good to get away from the useless Vodafone network for your broadband or mobile phone need, but why not use EE or BT because they have a range of good broadband & mobile deals you can have problem free connection that suit your value for money using ee.