EE outages and service status in Heanor, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Nottingham, Ilkeston, and Derby.

City	Problem Type	Report Time
Nottingham	Internet	20 hours ago
Ilkeston	Internet	18 days ago
Nottingham	Phone	25 days ago
Ilkeston	Internet	26 days ago
Nottingham	Phone	27 days ago
Ilkeston	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 5 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Lisa Bollington 💙 (@labollo) reported 7 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Ken Godber (@GodberKen) reported 7 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 8 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  Tyl’Ari (@tyl_ari) reported 10 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 12 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  Philip Mitchell (@Phil_Mitchell70) reported 13 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Amari✗✗✗ (@AmarDaMan) reported 19 minutes ago from West Bridgford, England

  @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

• 
  Cast Fireplaces (@castfireplaces) reported 20 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Lynn Clayton (@LynnC0924) reported 26 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Tas Smithers (@TasTyke) reported 31 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Adam Fisher (@AdamFisher02) reported 35 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Richard Fox (@richardfox92) reported 54 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  andrew anthoney 🍋 (@andytoon30) reported 54 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Marc Knight (@MarcRipleylatic) reported 54 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Pete Gerrard (@PeteGerrard) reported 56 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Adam Fisher (@AdamFisher02) reported 58 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 58 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  dave cox (@onslowcox) reported 59 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Richard Radford (@richradford79) reported 60 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 7 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  humorousfunnybone (@abracadab1304) reported 7 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

• 
  lucy barnett (@lucebarnett) reported 7 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  Nathan Pope (@nthpopee) reported 11 minutes ago

  @EE The broadband service ive received is awful , never do i get the speeds i was promised .

• 
  Hazbulla (@Hasbullins) reported 12 minutes ago

  @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit

• 
  Derek (@DerekAllan61) reported 12 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 13 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  'Honest' JonWilliams (@honestjon74) reported 14 minutes ago

  Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

• 
  ‎cait ‎ ʕ ˙Ⱉ˙⠕ʔ (@blodynpiastri) reported 17 minutes ago

  i swear to god @EE if you don’t sort out our ******* internet so help me god

• 
  Gary (@GaryGaryweir11) reported 18 minutes ago

  @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!