EE Outage Report in Heanor, Derbyshire, England
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The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Dow
(@Rabdoo71) reported
@EE It will be interesting to see if these large increases are reflected in investment and better service, or turn up in profit margins next year. I suspect it’ll be the latter, with you and a lot of other companies all over the country.
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Luminol Nights
(@LuminolNights) reported
@EE have just informed me that inflation stands at 14.4% and will be raising prices accordingly. Way to lose a 25 year + customer #EE I didn’t ask them to waste money sponsoring the #EEBAFTAs that no one would miss in a million years #ByeByeEE
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
@LimeGreenConslt @EE Honestly- i’m tied in until November. I’ve been a customer since the old Orange days on my first mobile as a teenager. This is totally unacceptable and what a way to take advantage during a cost of living crisis. I can’t believe they can justify this
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Cara Summers
(@csummers21) reported
@EE hi. Is internet down in FY5? All lights green on router but devices show no internet connection?
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Shaun Jenks
(@Shaunjenks) reported
from
Urmston, England
@DirectTechYT @EE EE are god damn awful, their 5G is basically unusable. I get very good service with Three locally, speeds in the excess of 1gbps on the daily
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Liam Basi
(@liambasi) reported
@EE There’s an increase, and then there’s ripping off your customers during a cost of living crisis whilst I’m sure your profits are soaring. Very very poor from from EE.
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David
(@penfoldjack79) reported
@EE Not by that much it doesn’t. Nearly 15% for the same service is insane. What you’re saying is a damn generic answer probably briefed to you in preparation for the back lash from the big wigs claiming thousands in bonuses. #greedyEE
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Shaun Jenks
(@Shaunjenks) reported
@DirectTechYT @EE Coverage is good. Call quality is awful (EE are known for this) and their network is massively over subscribed leading to full bars but little or no data. Their 5G roll ping is mostly just reframing of low band 4G spectrum which doesn’t help
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Nigel Malone
(@Northeastred) reported
@EE CPI isn't enough? Disgrace. Another corp with a money-grab, hiding behind the sky-high inflation. Look forward to seeing your 15% profit increase. Just a note, you're pushing more and more people towards that "financial hardship/digital exclusion, you're part of the problem 👍.
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Robert Saunders
(@R0bS89) reported
@EE I switched to you from @ThreeUK last month as their service was poor. Tariff is perfect, but you tried to charge me £80, not £30!!... I can't get through to you on the phone and you've cut me off so I couldn't work yesterday! What's going on? Failed at the 1st hurdle?