EE

EE Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 12/29/2025 16:00

December 29: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MinesWrites frank (@MinesWrites) reported

    @charliemfc @EE They have gone to bed hungry and in the dark as the electric went last night. Used the emergency trying to buy a phone.

  • kazzaraki Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kazzaraki) reported

    @EE User interface on appnstill sucks though!

  • Char1378 CharW (@Char1378) reported

    @EE I’d like to switch my broadband to you do I need to wait for my existing contract to end which is imminent or can I start the process now?? I’m an existing mobile customer

  • DrJanet_A_Ward Janet Ward 🇺🇦TheAvatarLecturer (@DrJanet_A_Ward) reported

    @EE Hi Hope you can help. The SIM card for my new phone isn’t working. Can’t phone. Old phone still working. Both with EE.

  • suze1301 Sundown Yellow-Moon 🌕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@suze1301) reported

    @EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!

  • Edd_ Edd (@Edd_) reported

    @EE Unless you live in the ormskirk area. Giving money off a bill doesn’t give us a good signal! How about mending the mast?

  • lee_hallam Lee, and all that... (@lee_hallam) reported

    We should not live in an age where u CANNOT get a signal ( thats right not even two bars ) in a very big built up area where two of your major rivals are competent @ee . Absolutely horrendous service and will not be renewing . Best network… whatever #ee

  • tswiftperiod G (taylor’s version) (@tswiftperiod) reported

    watching love island and I’m tired of seeing this damn EE ad because my EE home wifi is actually ****, the tv cant be on and the same time as me on a zoom call and i have to use mobile data @EE #LoveIsland

  • observationdek observationdek (@observationdek) reported

    @EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.

  • AirwayVigilante Paul Curtis 💙 (@AirwayVigilante) reported

    @ThePinkRuin @EE No worries! No, I didn't. What you need is a separate 'wearable' contract with your network. I decided I wasn't going to use the standalone functions enough to justify the extra.