EE Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Ilkeston, Alfreton, Nottingham, Spondon and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Ilkeston |
Internet | |
| Alfreton |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
||
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
-
🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
-
Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
-
Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
-
NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
-
David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
-
Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
-
Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
-
Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
-
Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
-
🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
-
Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
-
Louise Chapman
(@loupnefc) reported
from
Mansfield Woodhouse, England
My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
-
Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
-
Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Holme
(@MuseResearchUK) reported
@Drzonk09 @EE No, The problem is that I get BT Sport with EE, but it doesn’t recognise my login, and keeps trying to get me to restart an old BT subscription. It’s really annoying - almost as annoying as being ignored by EE support 🙄
-
Benjamin Bramley
(@BMBramley) reported
Roll on August! Finally get to leave @EE. Customer service was appalling!
-
Goofy Island
(@v7sts) reported
@FvHtweets @EE @CharlotteG_foot This account is pure cancer wtf 🤢🤢🤢🤮🤮🤮🤮🤮 so disgusting
-
Edward Craig
(@edccraig) reported
@ee really struggling to get Large screen subscription for BT Sport – bit annoyed about how hard you're making it. Please can you help!
-
On the beat Pete
(@OnthebeatPete1) reported
@albanianstokie @EE Totally agree, the arrogance of the customer service person I spoke with was appalling. I really hope this gets highlighted. I will contact Martin Lewis to see if he can do a piece on this
-
Pat O'Hare Bookmakers
(@OHareBookmakers) reported
@EE @bt_uk @tomallencomedy Don't buy your Unbreakable Fibre either ... Doesn't work👍
-
Matthew Brault
(@MattyBrault) reported
@EE It won't get sorted. Been through it before. It is a fundamental issue with the app, which you won't be able to sort through DMs. Not your fault.
-
N1C-B🐻💙
(@Nic_B82) reported
Hey @EE when I upgraded in September I handed over a PERK code and was told it wouldn’t show up on the September bill but will on the next bill. It looks like it’s never been applied. Can this be looked into and back date please.
-
heylo
(@sambotcob) reported
@EE customer of 20 plus years. Im gone once this contract is finished. Your rise is despicable. Don't respond with improved service blah blah, as your customers increase the more money you receive. You are making more money from my handset which is undefensible. See ya pals.
-
ian barwick
(@ian80barwick) reported
@EE I’d have exciting plans but the price hike has ruined that. Plus the closes town to me still has barely any signal let alone 4/5g yet is a very affluent town. Think as a company you need to get your act together