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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 12/26/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Allumajo G.M. (@Allumajo) reported

    WTH! a simple move from another mobile network to @EE and not only have you lost my number you also try and charge me £1400! For cancellation of contract when I handed phone back after 4 days! Its been a nightmare my number I’ve had for 10 years! @Ofcom

  • turkustani_alaa Turkustani Alaa (@turkustani_alaa) reported

    @EE Hello , I lost my SIM card and I am not in Uk now but will return the next month. I am paying through direct deposit and I need a new SIM card for the same number since I have to stay a 10 day quarantine when returning back to UK. Can you help?!

  • JackWil94210502 Jack Wilson (@JackWil94210502) reported

    @EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15

  • IAMBRU_UK Bru-C (@IAMBRU_UK) reported from Nottinghamshire, England

    @EE WTF is going on with your signal I’ve had 2 bars for about a month I’m about to fly Vodafone with my wallet wide open

  • L0ZZYL Lozzy (@L0ZZYL) reported

    @EE the reception around my area has been absolutely ridiculous for over a week now. Can’t make calls out and can’t receive calls. Can you let me know when you intend to resolve these issues please?

  • leader_music Richard Leader Music - Leader's American Pie (@leader_music) reported

    Moving to a @miuirom phone on @EE was a stupidly bad decision on both counts it seems

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • MusicbyScott Scott Spalding 🎶 (@MusicbyScott) reported

    @EE As a customer of 15+ years who is now eligible for an upgrade, I have decided to unfortunately go elsewhere. The mobile deal I was offered, new customers can get cheaper, so after buying a new phone & looking at sim only, I can get much cheaper elsewhere. 'Valued' customer 🤔

  • BearCaeleb C.T (@BearCaeleb) reported

    @EE - I'm out at work and my phone is incoming calls only. Full signal, my second sim has signal (o2) - but nothing on EE. I can receive calls just fine, but this is hardly acceptable.

  • bjblyth Benjamin Blyth (@bjblyth) reported

    Hi @EE - just how many times do you have to have problems in this postcode before you find the root cause and fix it?! Every single week there’s downtime 🤬🤬🤬