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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 01/01/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Heanor, Alfreton, Nottingham, Derby and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterForsyth14 Peter Forsyth (@PeterForsyth14) reported

    @EE Hi Stacey. I’m not totally convinced it’s just my phone being rubbish. I used to get decent signal before I upgraded it. I was just wondering if the service had gotten worse.

  • GVorcy gorcy vorcy (@GVorcy) reported

    @EE Your signal in the St Austell area, Cornwall is very weak, do you have a problem with your mast?

  • EKSPantherax Pantherax (@EKSPantherax) reported

    @EE I’m trying to join EE and placed an order. Things haven’t happened as they should. I can’t speak to anyone in customer services because you don’t recognise my number. When going to the option of joining no one is interested. Not a good start.

  • 00TheAlliance00 Alliance Productionz (@00TheAlliance00) reported

    @EE you are by far the worst service provider for people with disabilities. I paid for a service for my son that was a genuine mistake that didn't work and you won't refund me why? After I never used the service?

  • nern31 Dee - 🇯🇲🇯🇲 (@nern31) reported

    @EE Hi Peter It's actually my broadband. To renew my contract you have quoted me a price not too dissimilar to what I am already paying yet I would be getting a reduced package This is very disappointing and not at all what I expect as a loyal customer

  • JulianHeather1 Julian Heather (@JulianHeather1) reported

    @EE @geraldvjuk Err ... why on earth are you asking the customer what your EE broadband team said last time he spoke to them. Don't your customer services team keep notes of their conversations with customers ? It all sounds very unprofessional.

  • thirt13n Invader Strange (@thirt13n) reported

    Currently 35 thousand feet in the air on an @emirates flight with unlimited data (albeit relatively slow for some things). Meanwhile @EE offering an embarrassingly low 150Mb a day for an eye watering £6.85 when in Indonesia.

  • _nicks_tweets Nick (@_nicks_tweets) reported

    @EE Are you having a full outage in SE1OTA today? My personal and work phone aren’t working. I now have 3 missed calls from family in Australia and cannot call them on any device. Signal has been rubbish around here but when I reported it, your response was “no issue found”.

  • lywyn Darren (@lywyn) reported

    @EE customer service is currently 15 minutes wait. 15 minutes later. Wait is now 1 hour.

  • Amy_compton_ Amy Compton (@Amy_compton_) reported

    @EE is there a reason I’m getting no signal for the last few days, literally have had like 1 bar of signal… not the first time it has happened either