EE Outage Report in Heanor, Derbyshire, England
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The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Pete Gerrard
(@PeteGerrard) reported
from
Derbyshire, England
@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Buzz
(@gbusby) reported
from
Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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k-ear-a
(@ci4r4nics) reported
@EE what’s your general customer services number? I need HELP
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Mark Colledge
(@MarkjColledge24) reported
@EE nearly 5 weeks now with no signal in CV213XP and no indication of when it will be fixed and now the signal doesn’t get above 3G at my home address glad I chose the UK number one network! When can my contract be cancelled as you can’t provide a service?
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Kirstie Black 🦇🕸👻👩🏻🦽
(@KittyDotty) reported
@EE I know you didn’t but a few people know. I Just think it’s not very good to treat existing customers like this.
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sindre klevset kjellås
(@Bot_0v1r) reported
@BAFTAGames @EE These nominations are awful
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COCKNEY YIDDO
(@cockney_yid) reported
@EE Had the chat, zero help, as I said, there’s others!!
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Damon Sim
(@DamonSim) reported
@EE is there any particular reason why I've been told that I'm unable to take out another contract with you until 30 days has passed from when my old one was cancelled? You've now lost a sale of a 24 month plan! What a stupid policy.
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Mo
(@MDA63741244) reported
@EE Spoke with your team already. Go check my trustpilot review from 2 days ago titled AVOID AT ALL COST!! Utterly rubbish. I wanted the pixel 4a or an oppo matched to a new customer offer or another network, that before any loyalty. Not to mention doing 3 upgrades, not 1.
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Paul
(@paulfla) reported
@EE hi is there a way I can check the actual mobile signal strength i recieve from EE for calls texts ect and also for mobile 4g data, the symbol on my phone says 3 bars yet my iphone xs wont use mobile internet or make calls unless I connect to wifi..
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Amanda Phillipson
(@amandajp17) reported
@DigitalStefan @EE I’ve never had anything but excellent customer service from EE.
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Jag
(@machine01_jag) reported
@ee moved house about 4 years ago and I’m still getting the previous owners correspondence to this address. I don’t have their contact details and have been told only way to stop it is for the named person on the account to update their address…how of I can’t contact them?! HELP