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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 12/21/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nickynoodle38 Nicky Taylor (@nickynoodle38) reported

    @EE please can you advise if there are currently any issues with the my ee app. Mine keeps crashing?? Thanks

  • CharlyannBurton Charlyann 💙 (@CharlyannBurton) reported

    Anyone else have WiFi issues with @EE Working from home and have no internet😤😤😤

  • Migarden4 Migarden (@Migarden4) reported

    @EE Stop Acting like you don't know this matter. This is known error with Xiaomi devices from last two months. Every forum people asking this that app is not opening. You need to fix this error.

  • GriffinJaysen Jaysen Griffin (@GriffinJaysen) reported

    @EE is there signal issues in the E17 area today

  • GemmaLou_x8 Gemma Anderson (@GemmaLou_x8) reported

    @EE hi, my phone keeps losing signal and disconnecting calls. I have checked the local service and it is not advising of any errors. Can you help

  • Stevebi27465893 Steve Bishop 🙈🙉🙊 (@Stevebi27465893) reported

    @LozzaFox @virginmedia Try switching to @EE brilliant service 👍🏻

  • _Stanleyyy_ Danny P (@_Stanleyyy_) reported

    @EE Is their currently any issues with the broadband or any work being done? My bright box keeps dropping in and out of connection every 5 minutes for about a week now. Impossible to work from home

  • Bythelightweets Simon Westgate (@Bythelightweets) reported

    @EE Hi there, your network went down in Harrow yesterday, was still out this morning, coverage checker now says no problems. Our Broadband is still out though. Have reset the router etc. Kind of a pain when I'm working from home! Help!

  • n_i_k_e_s_h N I K E S H (@n_i_k_e_s_h) reported

    God! Here again @EE @Apple selling faulty devices and can’t get any decent support or replacements #AirPods #rubbish

  • wrboyce Will Boyce (@wrboyce) reported

    @EE I’ve inherited a signal booster from a friend who left EE years ago, is there any way we can get it setup and running at my house / on my account?