EE Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Matlock, Nottingham, Ilkeston, Sutton in Ashfield, Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Matlock |
Internet | |
| Nottingham |
Phone | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
-
Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
-
Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
-
Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
-
Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
-
Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
-
Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
-
David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
-
michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
-
🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
-
Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
-
🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
-
DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
-
Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
-
Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mork Clare܁
(@DrWho3000) reported
@EE It has been escalated to a higher level of tech support they said it would take a few days
-
Grumpy Old Man
(@Hairyloon) reported
@EE OTOH, I've just had a text message to tell me that it's resolved... I hope that's coincidence: if you've linked this account to that complaint I'll be both impressed and concerned.
-
SAMANTHA
(@Manth88) reported
@EE I was online 4 nearly 2 hrs (whilst at work) to eventually be told there was a possible outage in my area, even though I'd already mentioned twice that a couple of other EE customers had no network. I couldn't make or receive calls for hrs. How will that be reflected in my bill?
-
sph 💙
(@tiger_monkey) reported
@ee what have you done to your iPhone app? It’s bloody awful 😡
-
Sophie
(@xSophiexgx) reported
@EE wtf is wrong with your website??? Its embarrassing 🙈 the mobile app and browser are actually shocking!!! Trying to upgrade, browser won't even log me in, just says 'you've successfully logged out' the app can't do anything!!!!
-
John Smithson
(@JohnSmi60271649) reported
Hi @EE. Are you any better at solving issues on here than on your phone line? You sent me a PAYG SIM a week ago that was disabled because it hadn't been used for over 9 months?, and the only way to fix it is to go in to a shop at my own expense...
-
Mork Clare܁
(@DrWho3000) reported
@EE Trying to turn voicemail on at first it said it is not setup I did VM ON Now it says not available a network reset was done and phone reboot still no access
-
Miss Naylor
(@JaneNaylor16) reported
@EE Hi my EE roaming isn’t working abroad? I have changed my spending cap. How can I fix this? Thanks
-
Choirgirl Louise 🇪🇺🇬🇧
(@choirgirl293) reported
@EE are you not going to bother replying? I still have "emergency calls only", this has been the case for 3 days straight now. I am a woman living alone, I depend on having a working phone connection for my safety. When will this be fixed?
-
Rae
(@Rae385) reported
@EE no signal for a day now wth Is going on?