EE outages and service status in Heanor, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Internet	6 days ago
Derby	Phone	1 month ago
Nottingham	Phone	1 month ago
Ilkeston	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  David Craven (@davidjcraven) reported 3 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Richard Radford (@richradford79) reported 7 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Pete Gerrard (@PeteGerrard) reported 8 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Buzz (@gbusby) reported 9 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Philip Mitchell (@Phil_Mitchell70) reported 15 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Dawn Dobb (@dawn_dobb) reported 16 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 26 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  andrew anthoney 🍋 (@andytoon30) reported 30 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

• 
  Rhys Adams (@rhysadams) reported 34 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Lord William Niven (@bigbrawbill) reported 35 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Lynn Clayton (@LynnC0924) reported 37 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Louise Chapman (@loupnefc) reported 40 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 40 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Sharon Croucher (@Sharon_dcfc) reported 41 minutes ago from Heage, England

  @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 48 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Marc Knight (@MarcRipleylatic) reported 48 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Gareth English (@garethenglish86) reported 54 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Ishaq (@ishaqmadan) reported 55 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported 55 minutes ago from Hilton, England

  @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

• 
  dave cox (@onslowcox) reported 57 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ArtDirectionK (@artdirectionk) reported 2 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  David Chandler (@DavieChandler67) reported 4 minutes ago

  @EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

• 
  Sal (@sallyloumac) reported 6 minutes ago

  @PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.

• 
  Steve White (@SwimGardener) reported 7 minutes ago

  @EE your TV service is shite. Just recorded the indy 500 and guess what.. The recording finished before the race ended. Absolutely bollocks I'm paying you for a service you don't deliver. That is theft.

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 10 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

• 
  AlexIB (@AlexIB20) reported 10 minutes ago

  @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

• 
  DML (@DMLYONDER) reported 11 minutes ago

  @EE please people don't trust BTW and ee even night broadband goes down for upto hours stopping my mums phone line and emergency panic alarm from work and it seems bt don't give a monkeys

• 
  David charnock (@david4charnock) reported 12 minutes ago

  @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

• 
  Lennox Richardson (@lennyrfc) reported 17 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  Steve Ritchie - MetalTalk💙 (@SARitchie) reported 19 minutes ago

  @EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.