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EE outages and service status in Heanor, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Heanor, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 21, 1:13 PM GMT+1.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Ilkeston, and Matlock.

CityProblem TypeReport Time
Nottingham Internet 50 minutes ago
Derby Phone 1 month ago
Nottingham Phone 1 month ago
Ilkeston Phone 1 month ago
Nottingham Total Blackout 2 months ago

Nearby cities with recent reports

Nottingham

1 recent signals

50 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • AmarDaMan
    Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • ElecInn
    Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • therealianisnew
    ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • MarcRipleylatic
    Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • Phil_Mitchell70
    Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England

    @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • davidjcraven
    David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • _S8MM1_
    Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • Hoofinbitofkit
    Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported from New Basford, England

    @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • jimmybumpkin
    Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • BruceWiggins
    Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • richradford79
    Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • DJBrightback
    DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattCowlin
    Matt (@MattCowlin) reported

    @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

  • sallyloumac
    Sal (@sallyloumac) reported

    @PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

  • QuayMillennium
    Name cannot be blank (@QuayMillennium) reported

    @EE @EmilyMcLeish93 @EE are there still problems with your site? Screen freezes when log in to my account on browser and the app freezes when trying to renew my broadband package...

  • leeharris85
    lee harris (@leeharris85) reported

    @EE The attitude of uks greatest network leaves a lot to be desired…. No loyalty, poor attitude disgusting customer service to a loyal customer

  • NathanJT
    NathanJT (@NathanJT) reported

    @crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.

  • gypsydog2
    steve* (@gypsydog2) reported

    Thats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service

  • MILZ45
    LIM 🇺🇸🇮🇹 (@MILZ45) reported

    @EE in the middle of unreal London and can’t even get a signal. Rubbish service EE

  • ILL_INSIGHT
    illinformedinsight (@ILL_INSIGHT) reported

    @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you