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EE Outage Report in Heanor, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 09/17/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Derby, Nottingham, Matlock, Alfreton, Mansfield Woodhouse, Ripley and Sutton in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomDerby Internet
United KingdomNottingham E-mail
United KingdomNottingham Wi-fi
United KingdomMatlock Phone
United KingdomDerby Internet

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • richradford79 Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • jimmybumpkin Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • richradford79 Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • Phidizz PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported from New Basford, England

    @EE worse customer service and internet providers LOL

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • loupnefc Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMartley Chris DM (@ChrisMartley) reported

    @EE Hi, Our internet is down today, we have flashing aqua lights on our hub, we have tried swapping out the BB cable as the trouble shooting says, but still no luck. It was working fine at 2AM last night, is there an outage or just us? We are based in WD6.

  • martaportalska Marta (@martaportalska) reported

    @EE hi, I called customer services this afternoon and was told it’d be easier to get a PAC code if i text. I’ve text 65075 twice now and still havent received a code?

  • Jimmay94 James M (@Jimmay94) reported

    @EE Getting so irritated it's untrue the guys on the phone seemingly don't give a crap What is being done is a breach of guidelines and trading law This happened to me with an old supplier till i went to the ombudsman when they refused to actually aknkwledge it was an issue and won

  • DanielB72453389 Daniel Bowman (@DanielB72453389) reported

    @ee I need to make an insurance claim for a damaged device. I have called twice and was told to call back each time or use the app as your systems are down. Can you let me know when they are working please so I don’t have to spend the whole day answering security questions.

  • Jimmay94 James M (@Jimmay94) reported

    @EE right had enough my internet keeps getting cut for "non payment" despite me paying my damn bill and the people on the phone are just damn rude Tell you what I've had enough of the **** now and following people around shove your contract

  • RamsesNibblick 𝔾𝕚𝕝𝕓𝕖𝕣𝕥 (@RamsesNibblick) reported

    @SmeglessWonder @O2 @EE I had a text last week from the HSBC bank saying there was a problem with my direct debit payments not going through and to click the link to resolve it... I’ve never banked with them in my life!? 🤔 #Chancers

  • Michael24569081 Michael Perry (@Michael24569081) reported

    @JwhiteRev @EE never get cross with the delivery driver, and appreciate for the company there have been genuine reasons, but just/do ask the questions, (assume/imply nothing) don't be taken fora fool :) ..perhaps...but if there's serious loss due to a broken agreement write a letter!

  • JackAnd31297570 Jack Anderson (@JackAnd31297570) reported

    @EE just getting the emergency calls only and no signal what's so ever in hinckley, le10

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    I need to contact my friend due to this “Britain get talking” thing but I can’t due to your awful systems. No outbound services. Moving to @EE so I can actually use my phone as well as getting an unlimited plan for less than yours with a network that will eat yours in one test.

  • tamikingx tami king (@tamikingx) reported

    @EE Day 3 of no service at all? Can't access anything unless I'm connected to WiFi and texts not sending at all.