EE outages and service status in Heanor, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 18, 11:51 AM GMT+1.
- Phone (57%)
- Internet (14%)
- Total Blackout (14%)
- Wi-fi (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, Matlock, and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Phone | 5 days ago |
|
Nottingham
|
Phone | 6 days ago |
|
Ilkeston
|
Phone | 7 days ago |
|
Nottingham
|
Total Blackout | 19 days ago |
|
Matlock
|
Internet | 29 days ago |
|
Nottingham
|
Phone | 29 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Tas Smithers (@TasTyke) reported from Belper, EnglandGot my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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PHIDIZZ🏄🏿♂️ (@Phidizz) reported from New Basford, England@EE worse customer service and internet providers LOL
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Lord William Niven (@bigbrawbill) reported from Ilkeston, EnglandSo @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Ben Curry (@ElecInn) reported from Chellaston, England@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
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Jayne with a Y (@JB_56_) reported@EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do
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Victor Knight (@freakknight) reported@EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks
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Steve, not Frank. (@WoodUksparky137) reported@superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.
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Michael Knight (@michaelmknight) reported@EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.
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Mark (@Mark14182043442) reported@EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch
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Lee Day (@LDay) reported. Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.
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Stacy ⚽️🐶 (@StacyD_83) reported@EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!
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Emma M (@EmmaMorgan2014) reported@EE what is going on today?! I can’t make calls yet looks like my signal is ok
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!