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EE outages and service status in Heanor, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Nottingham, Matlock, Ilkeston, Sutton in Ashfield, Derby, and Derby.

CityProblem TypeReport Time
Nottingham Total Blackout 5 days ago
Matlock Internet 15 days ago
Nottingham Phone 15 days ago
Ilkeston Wi-fi 16 days ago
Ilkeston Internet 20 days ago
Nottingham Wi-fi 21 days ago

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • garethenglish86
    Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • _S8MM1_
    Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • tyl_ari
    Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • castfireplaces
    Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • DJBrightback
    DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • MarcRipleylatic
    Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • chrisholley12
    🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • Kale_eesi
    🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • AmarDaMan
    Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Emma_Carsonxo
    Emma Carson (@Emma_Carsonxo) reported

    @EE any help please? Still waiting for someone to confirm

  • D_Coogan
    Totoro (@D_Coogan) reported

    @EE Hi, unfortunately I've had a further issue with the account and need to speak to someone about it. I spoke to a very kind advisor on 0800 079 8586 however the issue isn't resolved and it's now the third issue

  • KeithCP2
    Keith Pates (@KeithCP2) reported

    @EE I have just emailed your Customer Services and explained the position, I have now printed the bill off from your site seems it was sent around the 12th but I never got the email saying so like I normally do Thanks, I will pay this on the 11th when I get paid Thanks Keith

  • haroonferoz
    Haroon Feroz (@haroonferoz) reported

    Appalling customer service experience from @EE no ownership at store management or customer service agents on 150. #falsepromise #limitedtomakedesicions #nothingtomakeitright

  • ImmigrationExp8
    Amanda Penfold (@ImmigrationExp8) reported

    @movistar_es Hi, I'm in the countryside near Maella, Zaragoza and I have an @EE UK registered sim for my EU roaming wifi router. The only signal here is Movistar and you keep restricting my access every 4 hours or so and I can't go back to (1/2)

  • Kaaayliii_xo
    Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    Literally been waiting over 24 hours for @EE to respond to my DM. It’s so urgent and their customer service is so bad.

  • polo_limb
    cannot.b.blank (@polo_limb) reported

    @EE @glastonbury No EE rep will reply to me. I hate squeaky wheels. I’m actually an EE customer, and am completely content.

  • ssornairda
    Adrian Pipe (@ssornairda) reported

    @EE did you have issues this morning with 4G in IV27? Phone was only picking up edge and 4G router stopped completely. Hopefully if it was an issue now fully resolved

  • leecoverdale80
    Lee Coverdale (@leecoverdale80) reported

    @MarcAllera @bt_uk @EE Haha the numbers will be small or fake! Constant no service or unusable speeds . I get its sloe 0.25meg nut constant network crash with no service ?

  • ShirleyDooner
    Shirley Dooner (@ShirleyDooner) reported

    @EE Disgraceful customer service from @EE unable to help, unable to call you back, despite spending numerous hours calling them. Unable to escalate to a manager as apparently managers don’t take calls. Waiting on insurance claim for 3 days despite paying for next day replacement.