EE outages and service status in Heanor, England

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, Matlock, and Sutton in Ashfield.

City	Problem Type	Report Time
Derby	Phone	20 hours ago
Nottingham	Phone	2 days ago
Ilkeston	Phone	3 days ago
Nottingham	Total Blackout	15 days ago
Matlock	Internet	25 days ago
Nottingham	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  ianisnew (@therealianisnew) reported 36 seconds ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Tas Smithers (@TasTyke) reported 43 seconds ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  Adam Fisher (@AdamFisher02) reported 2 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Rob Holland ⚽️ ☮️ (@robertholland_) reported 8 minutes ago from West Bridgford, England

  @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

• 
  andrew anthoney 🍋 (@andytoon30) reported 9 minutes ago from Mansfield Woodhouse, England

  @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 9 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Cast Fireplaces (@castfireplaces) reported 10 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  michelle may (@shellbell1234) reported 15 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Samm 💙 (@_S8MM1_) reported 20 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  terry eleftheriou (@terry_terry) reported 22 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 24 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Gareth English (@garethenglish86) reported 25 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Ishaq (@ishaqmadan) reported 29 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Lisa Bollington 💙 (@labollo) reported 32 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  Richard Fox (@richardfox92) reported 34 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 35 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Rhys Adams (@rhysadams) reported 39 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Louise Chapman (@loupnefc) reported 43 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 52 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  terry eleftheriou (@terry_terry) reported 52 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bungle1976 (@bungle_1976) reported 7 minutes ago

  @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

• 
  Julie F (@jvfisher59) reported 12 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 14 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

• 
  REALLY2 (@JimNewcomb10) reported 16 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Craig Taylor (@blown_ranger) reported 20 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  J Kicinski (@JohnKicinski3) reported 21 minutes ago

  @EE an issue with the signal in Tenby West Wales?? Multiple people can't make calls to either landlines or other mobiles.

• 
  Martinkellyandfamily (@martinc2012) reported 22 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  Craig Taylor (@blown_ranger) reported 24 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Shaun (@shauny67) reported 25 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

• 
  ggg (@LeiSnoby) reported 28 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue