EE outages and service status in Heanor, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 6, 5:27 PM GMT+1.
- Internet (63%)
- Phone (25%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Internet | 3 days ago |
|
Nottingham
|
Phone | 10 days ago |
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Ilkeston
|
Internet | 11 days ago |
|
Nottingham
|
Phone | 12 days ago |
|
Ilkeston
|
Internet | 15 days ago |
|
Ilkeston
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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๐นM-K๐น (@marie_kate2) reported from Matlock, England@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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๐ ๐๐ธ๐ซ๐ช ๐ข๐ด๐ฎ๐ฝ๐ฝ ๐ (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? ๐ฌ
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if Iโm lucky
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. Iโve also tried online chat and again no one can help. Please advise what I can do
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Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 Thatโs slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - Iโm personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Cast Fireplaces (@castfireplaces) reported from Ripley, EnglandSo we can live stream video and audio back from Mars and @EE canโt get a phone signal 200 yds down the road from my house cmon sort it out
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Sharon Croucher (@Sharon_dcfc) reported from Heage, England@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, itโs a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England@EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint
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Lee Cadwallader-Allan ๐ณ๏ธโ๐๐ฌ๐ง๐บ๐ฆ (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with ยฃ15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged ยฃ10 for it. Appreciate your help.
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David Craven (@davidjcraven) reported from Derbyshire, EnglandIncidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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(((Disco Pingu))) ๐ ๐ (@akaCOYSAF) reported@England @EE Can't get me head round this cos Andy down the pub says he's ****.
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๐บ๐๐๐ ๐ถ๐๐๐๐๐๐ (@KateGleeson1) reported@EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we donโt know how to change it over. Can you help please? Thank you.
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Ian (@ianMM) reported@EE whats going on with the phone signal in the Haggerston area of east London? no 5G and it cuts out constantly
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Justine Clement (@JustClembo) reported@bt_uk what an absolute disgrace of a service youโve โgivenโ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE youโve stressed them to the hilt & theyโll be 4wks no internet
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**** (@coon_u_tom) reported@EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable
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simon withers (@KalEl_WBS) reported@EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesnโt say youโre ever on 5G+ itโs in my area but phone only shows as 5G so am I getting the + or not?
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Jane Keywood (@Janeyk12) reported@EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service
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Joanna Roberts (@Wanna_24) reported@EE Day 4 of no WiFi. Customer support advised itโs a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting itโs a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected
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Alison Lees (@AlisonMLees) reportedAlison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.
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ANIA GABB (@aniagabb) reported@EE thank you for this - itโs still not working very well even after reading this. Little disappointed :(