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EE Outage Report in Heanor, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 03/22/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield, Derby, Derby and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • richradford79 Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • richradford79 Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • labollo Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • jimmybumpkin Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • Phidizz PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported from New Basford, England

    @EE worse customer service and internet providers LOL

  • robertholland_ Rob Holland ⚽️ ☮️ (@robertholland_) reported from West Bridgford, England

    @sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious

  • loupnefc Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • Phil_Mitchell70 Philip Mitchell (@Phil_Mitchell70) reported from Mansfield Woodhouse, England

    @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Queen_Qualities Queen Of Hearts (@Queen_Qualities) reported

    @EE is home broadband down? I cannot get past flashing yellow on my router ?

  • SmokeyDFU Smokey (@SmokeyDFU) reported

    @EE my broadband went down which is fine. Big gaming tournament for money coming up, my first one and my entry into doing more, I'll just make a mobile hotspot and run it off that. Nope hotspot doesn't work or have internet connection. Chance is now gone.

  • Lanankuras Agris Bečmanis (@Lanankuras) reported from Galway City, Connaught

    @EE Funny thing. Nowhere was about sending about Roam to 150. And when found i couldnt even manage to send. As it didnt even conected to network. And more fun stuff - i had roam add on. Which weird way was removed even by my notice.

  • georgie_kew Georgie Kew (@georgie_kew) reported

    @EE terrible that you don’t do social tariffs like your competitors. My 84 mum is paying £45.46 per month for her services when she’s on tax and pension credits!! What’s your excuse? Apparently I have to go to BT even though that’s still you!

  • goldilockshist Warren Valentine (@goldilockshist) reported

    @EE I haven’t got any signal at home, one bar which isn’t doing much for me. I’m in the Dartford area. Are there any issues?

  • TrevorSTFC Lest we forget (@TrevorSTFC) reported

    @EE after weeks of no signal in the sn10 4.. area guess what. No signal today. Really ready to cancel my very long standing account with you now. You're taking the Mick...

  • IvyVic18 Figgy (@IvyVic18) reported

    @TheDryhtscipe @EE I can never work it or access my bills online but I’ve always managed to get through to their call centres without being too long on hold and they’ve always been helpful

  • Elishajadexox ♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆ (@Elishajadexox) reported

    @EE @England @EE IM NOW HAVING ISSUES WITH MY SAMSUNG CHAT SETTINGS WHICH SAMSUNG HAVE TOLD ME TO SPEAK TO YOU ABOUT THIS.

  • SJB66 Simon Barlow (@SJB66) reported

    @EE The problem seemed to have sorted itself out and all is good now

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    Genuine question: is the @EE customer-side web app EVER working?