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EE Outage Report in Heanor, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 03/07/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Sutton in Ashfield, Derby, Derby, Mansfield and New Basford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomNottingham Total Blackout
United KingdomNottingham Total Blackout
United KingdomSutton in Ashfield Total Blackout
United KingdomDerby Internet
United KingdomNottingham Internet

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ivycottagebaker Ivy Cottage Baker (@Ivycottagebaker) reported

    @markhillary You're lucky @EE have had us down without any communication. Been using WiFi calling and even the bloody landline to sort orders out. Notice my payments still go out on time though.

  • RoseKitoyi Rose Kitoyi Otieno (@RoseKitoyi) reported

    @EE I have had no network coverage since 11am.. This is a total disgrace

  • lawr_rawrVR 𝕷𝖆𝖚𝖗𝖆 (@lawr_rawrVR) reported

    @bt_uk demand sent close to midnight for nearly 3x my tariff after switch from @EE all whilst being without Internet for nearly 10 days, mid uni & work bc of their engineers...oh & I had to chase @BTSopenreach for my appt that just wasn't rebooked...want EE back so bad!!

  • sliktrik Simon Says! (@sliktrik) reported

    What kind of half-arsed network support function do you run @EE fixed 5G on a business account and it doesn’t work with plain old FTP (but it does when paired with my iPhone) and your ‘help-desk’ answer is we don’t support that and you’ll wait 4+ weeks for a reason why #seriously

  • rachelkfox_ Rachel Fox (@rachelkfox_) reported

    @EE you need to answer me on your chat or on here or somewhere. I'm 2 weeks without a phone yet paying the whole time - unbelievably bad service in all ways!

  • DaelpixPhotos DaelpixPhotography 🎣📷🎥 (David) (@DaelpixPhotos) reported

    @kayderella @EE We have our Broadband with them. Never had a problem

  • grhydian Rhydian (@grhydian) reported

    Hey @EE I'd love to keep using the network you boast so much about, but when your app logs me out no matter which option I choose, it becomes more than a little hard...

  • garylaverynlp Gary Lavery NLP (@garylaverynlp) reported

    Why don’t the advisors at @ee contact centres announce WHY I AM CALL UP to each other, instead of blind transferring calls NIGHTMARE, I’ve now had to explain 4 TIMES the reason for my call and still no solutions. 0ver 1 hour trying to find a solution. #CustomerService …

  • fakerealhistory Chris. Unabashed Metalcore Enjoyer. (@fakerealhistory) reported

    @EE Your internet service tonight has been nothing short of shocking.

  • chris_railway Chris Milner (@chris_railway) reported

    @Staplefordtrain @markhillary @EE Ah. Explains why RTT response was so poor last Sat.