EE Outage Report in Heanor, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Alfreton, Nottingham, Heanor, Derby, Ilkeston and Spondon.
| City | Problem Type | Report Time |
|---|---|---|
 Alfreton |
Internet | |
| Nottingham |
Phone | |
| Heanor |
Phone | |
| Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Buzz
(@gbusby) reported
from
Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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Pete Gerrard
(@PeteGerrard) reported
from
Derbyshire, England
@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@MinesWrites) reported
@charliemfc @EE They have gone to bed hungry and in the dark as the electric went last night. Used the emergency trying to buy a phone.
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Karen 🏴
(@kazzaraki) reported
@EE User interface on appnstill sucks though!
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CharW
(@Char1378) reported
@EE I’d like to switch my broadband to you do I need to wait for my existing contract to end which is imminent or can I start the process now?? I’m an existing mobile customer
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Janet Ward 🇺🇦TheAvatarLecturer
(@DrJanet_A_Ward) reported
@EE Hi Hope you can help. The SIM card for my new phone isn’t working. Can’t phone. Old phone still working. Both with EE.
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Sundown Yellow-Moon 🌕 🏴 🇺🇦
(@suze1301) reported
@EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!
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Edd
(@Edd_) reported
@EE Unless you live in the ormskirk area. Giving money off a bill doesn’t give us a good signal! How about mending the mast?
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Lee, and all that...
(@lee_hallam) reported
We should not live in an age where u CANNOT get a signal ( thats right not even two bars ) in a very big built up area where two of your major rivals are competent @ee . Absolutely horrendous service and will not be renewing . Best network… whatever #ee
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G (taylor’s version)
(@tswiftperiod) reported
watching love island and I’m tired of seeing this damn EE ad because my EE home wifi is actually ****, the tv cant be on and the same time as me on a zoom call and i have to use mobile data @EE #LoveIsland
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observationdek
(@observationdek) reported
@EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.
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Paul Curtis 💙
(@AirwayVigilante) reported
@ThePinkRuin @EE No worries! No, I didn't. What you need is a separate 'wearable' contract with your network. I decided I wasn't going to use the standalone functions enough to justify the extra.