EE Outage Report in Heanor, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Mansfield, New Basford, Ilkeston, Heanor and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Mansfield |
Phone | |
| Mansfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Rob Holland ⚽️ ☮️
(@robertholland_) reported
from
West Bridgford, England
@sportingintel @EE Left them a few years back, I’ll never go back as their customer service is atrocious
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Hoolibar 🏴
(@Hoofinbitofkit) reported
from
New Basford, England
@EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp
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Richard Radford
(@richradford79) reported
from
Sutton in Ashfield, England
@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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PHIDIZZ🏄🏿♂️
(@Phidizz) reported
from
New Basford, England
@EE worse customer service and internet providers LOL
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Richard Radford
(@richradford79) reported
from
Mansfield Woodhouse, England
@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Lisa Bollington 💙
(@labollo) reported
from
Belper, England
Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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Philip Mitchell
(@Phil_Mitchell70) reported
from
Mansfield Woodhouse, England
@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Louise Chapman
(@loupnefc) reported
from
Mansfield Woodhouse, England
My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lee Cadwallader-Allan 🏳️🌈🇬🇧🇺🇦
(@DataAnalystLee) reported
from
Hilton, England
@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Harries
(@Tinkabell025) reported
@EE how much longer am I going to be without service please? your website has said 8 hours all day, can you please provide an update? Wiltshire area.
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Nadiene
(@Nadiene_B) reported
@EE been an EE payg customer for years, really disappointed to discover that I'm only getting 12BG on my pack instead of the 30GB the app is telling me I get. Ran out for the first time ever today, according to a colleague, ive not used anything out of the ordinary. Please advise
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christopher ingle
(@cjingle1990) reported
@Mark29071823 @EE I’m not avoiding ee I have never had an issue with them and every time I order a new handset it’s always been delivered the next day
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Jamie
(@jamie_w1612) reported
@EE I’ve been waiting for my upgrade for over a month now. It’s getting a bit ridiculous. I’m tempted to cancel if it takes any longer. I have a broken phone and I need it for contact with wife who is at home with our baby.
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Lynne
(@lynne_smile) reported
@EE ok il phone because ive had good service until today instore and from yourselve onhere today
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Gary Turner
(@supergaz1982) reported
@EE not had any signal for at least 24 hours now in Longridge, Preston. Any news when it'll be back???
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Chris Ring 'Bingo'
(@Chris_A_Ring) reported
@ee Service down again in TR13 ?? !!
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Anne Alnwick
(@Anne_Alnwick) reported
@EE both my phones keep getting messages saying no mobile data service, temporarily turned off by your provider for SIM2? Please explain
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Joe_Halliday_UK
(@Joe_Halliday_UK) reported
@virginmedia Yes, they are unable to help, the team said they would call back, no call back has been made..... it is now day 13 and we are paying for a phone that has not been delivered by @YodelOnline and should have been replaced by now from Virgin media. Wish I stuck with @EE.
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James Powers🇬🇧 🇺🇲🏴
(@ItsJamesPowers) reported
@EE Which department do I need to speak to? My BT Sports Big screen isn't working, im been charged for a service that I am not receiving. 😭