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EE outages and service status in Heanor, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Matlock, Ilkeston, and Nottingham.

CityProblem TypeReport Time
Matlock Internet 15 days ago
Ilkeston Internet 17 days ago
Nottingham Internet 19 days ago
Ilkeston Internet 1 month ago
Nottingham Phone 1 month ago
Ilkeston Internet 1 month ago

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • marie_kate2
    ๐ŸŒนM-K๐ŸŒน (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with ยฃ15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged ยฃ10 for it. Appreciate your help.

  • tyl_ari
    Tylโ€™Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for youโ€ฆ???? A month and two bills down the line and itโ€™s still not right. The one thing I set out to avoid (being overcharged for a product Iโ€™ve already paid for) has come to fruition due to too many people dealing with things

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 Thatโ€™s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - Iโ€™m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • loupnefc
    Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • richardfox92
    Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • chrisholley12
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟchris holley๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than ยฃ54. Currently on @VodafoneUK, best they could offer was ยฃ50 with discount an 10+ year customer

  • DJBrightback
    DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • PeteGerrard
    Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • YorkKnightsFan
    NIGEL M ๐Ÿ’›๐Ÿ–ค (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I canโ€™t connect to anything unless Iโ€™m connected to WiFi and need use of Apps for work , thanks

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • BruceWiggins
    Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • Kale_eesi
    ๐ŸŽ€ ๐“‘๐“ธ๐“ซ๐“ช ๐“ข๐“ด๐“ฎ๐“ฝ๐“ฝ ๐ŸŽ€ (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? ๐Ÿ˜ฌ

  • Hoofinbitofkit
    Hoolibar ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Hoofinbitofkit) reported from New Basford, England

    @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • prinxecharles
    AMBER LAMPS (@prinxecharles) reported

    Have no idea why @EE use DPD for deliveries. Every single time thereโ€™s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst

  • ClareQ12
    Clareq12.bsky.social- REAL socialists wear masks๐Ÿ˜ท (@ClareQ12) reported

    @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

  • smacktoid
    Scott Mackie (@smacktoid) reported

    @EE Nah, Iโ€™m fed up talking to your teams. Iโ€™ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

  • JoanDevizes
    Red Joan ๐ŸŒน (@JoanDevizes) reported

    @EE can someone at @EE let me know why itโ€™s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?โ€™

  • flash_fart
    LondonRaider75 (@flash_fart) reported

    @omotforest I've just signed up, when @ee sold their broadband to the ***** at @BT I felt I should just continue the service but then despite being a customer for 8 years they did a hard credit check which ****** my credit score for a year. So cheerio ********.

  • androidfung
    Fung (@androidfung) reported

    @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

  • luke_marsh_
    Luke Marsh (@luke_marsh_) reported

    @EE absolutely shocking customer service here. My broadband is down!

  • AustenMathieson
    ๐™ฐ๐šž๐šœ๐š๐šŽ๐š— ๐™ผ๐šŠ๐š๐š‘๐š’๐šŽ๐šœ๐š˜๐š— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโ€™ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโ€™ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • chrisdee2016
    Chris Dee (@chrisdee2016) reported

    @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

  • gazstopford
    Gary Stopford (@gazstopford) reported

    @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for ยฃ37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous