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EE outages and service status in Heanor, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Matlock.

CityProblem TypeReport Time
Derby Phone 20 days ago
Nottingham Phone 20 days ago
Ilkeston Phone 21 days ago
Nottingham Total Blackout 1 month ago
Matlock Internet 1 month ago
Nottingham Phone 1 month ago

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • jimmybumpkin
    Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again ๐Ÿ™„

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Canโ€™t login in on either the mobile app or the webpage.

  • DataAnalystLee
    Lee Cadwallader-Allan ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ฆ (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, itโ€™s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • labollo
    Lisa Bollington ๐Ÿ’™ (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE whatโ€™s going on?

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. Iโ€™ve also tried online chat and again no one can help. Please advise what I can do

  • PeteGerrard
    Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if Iโ€™m lucky

  • therealianisnew
    ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay ยฃ14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? ยฃ2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • Kale_eesi
    ๐ŸŽ€ ๐“‘๐“ธ๐“ซ๐“ช ๐“ข๐“ด๐“ฎ๐“ฝ๐“ฝ ๐ŸŽ€ (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? ๐Ÿ˜ฌ

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me ๐Ÿ˜‚

  • rhysadams
    Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 Thatโ€™s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - Iโ€™m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • richradford79
    Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile wonโ€™t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • Hoofinbitofkit
    Hoolibar ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Hoofinbitofkit) reported from New Basford, England

    @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing Iโ€™m impressed with is delivery came in a reused cardboard box. 5 stars EE!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices โ€” for nearly a MONTH.

  • brucejijones
    BB 3.0 (he/him) ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ’™ (@brucejijones) reported

    @EE Thatโ€™s no good I can text and it wants me to respond to texts that I get. Iโ€™m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

  • YorkshireProps
    Yorkshire Business, Media & Property (@YorkshireProps) reported

    @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE can you update me if your network is down. My phone signal, WiFi & your website is down

  • RealJKay
    Jon (@RealJKay) reported

    So I have people who sometimes canโ€™t connect to me. Says number doesnโ€™t exist. I then have people calling me and saying they have a missed call from my number when I havenโ€™t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

  • Jacsplace3
    Jac Dee ๐Ÿ‡บ๐Ÿ‡ฆ (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • thebiggis
    Ian Clark (@thebiggis) reported

    @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

  • shawtty64
    Me (@shawtty64) reported

    @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr โ€œupdatesโ€ that deliver nothing. No broadband, no TV, no smart devices pt1.

  • DebbieK88257137
    Debbie Kirby (@DebbieK88257137) reported

    @EE your custom service is woeful. I'm very disappointed