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EE Outage Report in Heanor, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 03/02/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Sutton in Ashfield, Derby, Derby, Nottingham, Mansfield, New Basford, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomSutton in Ashfield Total Blackout
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andoranik1 rachaelsmith1 (@andoranik1) reported

    @Sabawoonzazai @bint_ayeshaa @EE Damn, scammers everywhere. massage 3wise_hack on Instagram now because he helped me recover my 4.6 eth today

  • mountai11860984 Mountain Man Of Prosperity (@mountai11860984) reported

    @EE I may have to change as Kevin bacon always says - " I don't want to get network envy "

  • Amy99519281 Amy (@Amy99519281) reported

    @EE I appreciate they might be but I want a working phone! For me and my children and if you can’t provide it you should allow loyal@customers of 10 years!!!! To take their business elsewhere! Not force them to keep contracts with you when you can’t provide the service!

  • stonertim Tim Stoner (@stonertim) reported

    @EE if you can't scrap roaming fees in europe like your competitors then I will cancel my contract and go to one of them. I live and work between UK and Spain and these silly add-on plans are not appropriate. you should listen to your customers or lose them

  • Col45398669 Col (@Col45398669) reported

    @jimbo_h_46 @EE I was with EE and they were pricey but by far the best network. I changed to sky mobile (Tef) and its absolute dog ****. Can’t make calls to some numbers, struggle with coverage at home and out and about and the data is hopeless. I’m off back to EE soon.

  • sammarriott23 sam marriott (@sammarriott23) reported

    @EE Hi Team, I’ve attempted to log into my account and I’ve asked to be resent the password reset email but I’ve received no email. Can you please help?

  • AkshayD80292892 T2 (@AkshayD80292892) reported

    @EE Hello! I wish to cancel my EE pack. There is no option to cancel ,only option is that of STOP it from next month. Can you please help!

  • Amy99519281 Amy (@Amy99519281) reported

    @EE Just so you know I am@taking this to the Ombudsmen and starting @resolver case as I wish to cancel my contracts that you can’t fulfill and go elsewhere! A lot of my village feel the same - why should we put up with it!

  • ChrisDennis5 Chris Dennis (@ChrisDennis5) reported

    @EE Well that depends if what I was told is true: basically, you won’t attempt to even try and match the deal Sky are offering me for an iPhone 11? I’m meant to be a valued customer of 8 years and you can’t even be bothered to try and keep me?! Not to mention being given false info!

  • Amy99519281 Amy (@Amy99519281) reported

    @EE My village has had interruptions (days at a time) since 26th November! You shouldn’t be charging us at all!! I should also be free to cancel the 5!!! Phone contracts I have with you but I’m not allowed even though you can’t provide regular service!!