EE

EE Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 03/31/2026 11:25

March 31: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Matlock, Nottingham, Ilkeston, Sutton in Ashfield, Derby, Derby and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomNottingham Phone
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • batqueenTW shan (@batqueenTW) reported

    @EE hi why is an iPhone 12 with unlimited date/mins/texts £51 at EE but like £38 at places like O2 and Tesco mobile?? Wanting to upgrade but that’s damn robbery

  • Asmi15102441 Asmi (@Asmi15102441) reported

    @angiepink38 @EE It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cyber_support1 on Twitter they’re the one who got my account back,they will help you with your account

  • matt_burrow Matthew Burrow (@matt_burrow) reported

    Is there a problem with the @EE App. Put in passcode and keeps saying something went wrong.

  • tottenhamterry terry stubbs (@tottenhamterry) reported

    @EE On my account I have another phone which I pay for but is my 92 year old mothers which she no longer uses , I wanted to know if I can upgrade for a spare or just cancel it

  • JamesNBean7 James Bean 🔰 (@JamesNBean7) reported

    @EE I upgraded my mobile contract yesterday, received an email with confirmation. Yet I’ve heard nothing about dispatch. My order number whilst tracking online comes up with an error. Help?

  • Emmaagutter funmumof4! (@Emmaagutter) reported

    @EE my app isn't working. Are there any known issues?

  • jezocall LCOB (@jezocall) reported

    @EE I have a mobile with you on contract an iPhone 12 Plus Max. I used to have an iPhone XR. All my account details are showing correctly on my EE app except my phone is still showing as an XR and not the 12. I have been trying to resolve this issue since May when I purchased it

  • AViewAt2Metres 2m space (@AViewAt2Metres) reported

    So @EE can switch off your mobile signal for days and think it's alright when my landline call rate is expensive. If they offered free landline calls it would be alright. Never depend on your mobile phone. #EE

  • MeganStephania meganstephania (@MeganStephania) reported

    @EE is so ****, what are better networks guys? Looking for sim only

  • evertonibrow Everton (Eye)Brow 💙 (@evertonibrow) reported

    @PhillyBiscuit1 @EE Better hope the 44% it’s down to now lasts 🙄