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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 01/07/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Heanor, Alfreton, Nottingham and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SionMaiden Sion Maiden (@SionMaiden) reported

    @rhyslew90 @EE @ThreeUK Serious phone cold turkey yma 🤦🏻😢 very poor service ee . Advertised equipment with mobile number that no one could contact.

  • SA_Sharman Sarah Sharman (@SA_Sharman) reported

    @zozzie1985 @EE Yes. Her WiFi calling works, when she has WiFi. But why is the phone signal constantly dropping.

  • Bohemian_goth Bohemiangoth (@Bohemian_goth) reported

    Well @EE after 25 years looks like I'm going somewhere else! Me: This is what I have now. I don't want to pay loads more Ee: you can have 1/3 as much data, a cheap brand phone instead of a Samsung and one phone will cost the same as you pay for 2 now. Sky are cheaper. No ****

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • MichaelOwusujnr Michael Kwabena Owusu Jnr (@MichaelOwusujnr) reported from Enfield Lock, England

    @EE What is this stupid advert of EE with this snake stuff? What does it mean at all? Create a better advert than using our monies this nonsense advert which there is no understanding!

  • jodi_pilling Jodi Pilling (@jodi_pilling) reported

    @EE So fed up with poor service. On Sunday I asked to pay to courier my sons SIM & your agent said it was done. No SIM yet & no contact, & it's impossible to get through on phone unless you have 2 hrs to spare

  • simonshenton simonshenton (@simonshenton) reported

    @EE yet again no signal or service this time for seven days. You apologise and suggest I use WiFi? What if that’s not an option? I’m really disgusted that in total I will have had little to no service for 10 days. The UKs most reliable network?! Hogwash!

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE ... you need to sort it and A either get my email account unblocked or send the bill out by post earlier I will mention it in the shop next time I am in Nottingham town centre, blocking my account is illegal, so sort it or I will customer since 2017 and printed & filed `

  • terri_lou Terri-louise Calvin (@terri_lou) reported

    @EE Hi no still having issues, have ha da phone call that didn't seem to find anything but phone is still not working. Unsure what to do now, my singal has gone from 4 bars to 1-2 and cuts out regularly.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Well after 2 days of trying to @ee I give up. I guess that I will after get them to call me!! the only way I can initiate that is to cancel my Direct debit.