EE Outage Report in Heanor, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Ilkeston, Nottingham, Alfreton, Spondon and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Amari✗✗✗
(@AmarDaMan) reported
from
West Bridgford, England
@EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karl
(@ZionistWolf) reported
@EE Hi, it's only on @Wolves match day that the signal is hit and miss, 5g was supposed to improve capacity as well as speed so it's disappointing when it doesn't work as expected.
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Dave U
(@daveuns) reported
@EE any idea how frustrating it is to be on hold for 40 mins and lose the call due to atrocious signal? Any chance of a lamppost 5G aerial in out street? Been waiting 15 years for it improve.
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James Eddie
(@EddieJamesy) reported
@EE Was supposed to have an engineer come today between 8am and 1pm, they never arrived..
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Gregory Smith
(@Gregory82012432) reported
@MarcAllera @ee @OpenreachHelp 4 weeks, 7 engineers and around 25 calls later and yet still, we're without internet or any closer to finding an answer as to why. I am appalled by the shocking service.
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Johnson
(@Johnson319625) reported
@EE why do I have NO SERVICE in my house AGAIN?
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Patricia Young
(@FreakyPatty) reported
@EE Switching my phone off and on seems to have fixed it BUT the problem happens when I press log out, it then rejects my PW that is correct. App is fine so I will use that. Your website is very buggy by the way.
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Sue Oreszczyn
(@sueores) reported
@grahame_dt @EE Ours was down this morning too...🤔
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Rossi
(@Runner4632) reported
Amazes me how ive been with @EE for 4 years, I want to early upgrade (2 months early) but they won't cancel my contract for me to sign upto a new 2 year contract
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Sylvia Richardson
(@sylv1aricho) reported
@EE hi my phone’s not working… I cannot ring out
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Δllthingsglasto
(@allthingsglasto) reported
@EE Morning Gavin. Compared to the 2019 app, this years falls short. There is no feature to search by artist, the setting to show all the stages is unnecessarily difficult to find, and the usability in general is poor. A simple lineup update to the 2019 version would have been ideal