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EE Outage Report in Heanor, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 02/22/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Mansfield, New Basford, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone
United KingdomMansfield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hallam_paula Paula 💙 (@hallam_paula) reported

    @MarinaPurkiss @EE You know what is more shameful, that people have to play this out on social media to get any sort of response. Customer service in the UK is shocking on occasion. Sort yourself out @EE

  • User_Lowton Kevin Jackson (@User_Lowton) reported

    @MarinaPurkiss @EE My 84 year old neighbour had a similar issue with O2 who refused to budge. I persisted and It transpired that it was the result of a scam that they were already aware of. Refuse to pay it and let them prove their case in court.

  • nalex Nicholas Alexander (@nalex) reported

    @TVK_Performance @MarinaPurkiss @EE This happens to many customers who are not journalists. Maybe the problem is systemic.

  • Halesowenmum Isobel Boyes (@Halesowenmum) reported

    @MarinaPurkiss @EE Get screenshot of her phone app and capture calls from her online EE account to help prove that the call was never made.

  • Richo38896671 Richo (@Richo38896671) reported

    @EE @MarinaPurkiss There it is. Company digs its heals in, does sod all to resolve this issue until the social media hit. Out come the hoops. @EE let us know how Marina's Mum gets on.

  • naveensmvlsnk Naveenkumar Subramanian (@naveensmvlsnk) reported

    @EE I’ve raised multiple complaints about my internet being unusable, but you keep saying everything is fine. This is not acceptable. I want to leave without paying a penalty. Please resolve this or send a deadlock letter. #EE #PoorService #Complaint

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE Hi, we are going to bill you for the costs of paying another phone company while EE failed to fix the problem. Where do we send the bill too?

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @griffc__ @EE Haha.. emergency calls only.. mad how crap they've gone

  • kevkennedy75 Kevin Kennedy (@kevkennedy75) reported

    @EE @MarinaPurkiss Don't DM keep the exchange open. EE have atrocious customer service and are only willing to do something now because you raised the issue here. Refund the lady's charges @EE

  • Barry__Richards Barry Richards 🇺🇦 (@Barry__Richards) reported

    @MarinaPurkiss @EE Fight it all the way Leave bad reviews Find an honest provider Everyone should do this.