1. Home
  2. Companies
  3. EE
  4. Heanor
EE

EE outages and service status in Heanor, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Total Blackout.
  • 75% Phone (75%)
  • 25% Total Blackout (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Matlock.

CityProblem TypeReport Time
Derby Phone 14 days ago
Nottingham Phone 15 days ago
Ilkeston Phone 16 days ago
Nottingham Total Blackout 28 days ago
Matlock Internet 1 month ago
Nottingham Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • labollo
    Lisa Bollington 💙 (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • YorkKnightsFan
    NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • richradford79
    Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • richradford79
    Richard Radford (@richradford79) reported from Sutton in Ashfield, England

    @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • LewSci
    Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • garethenglish86
    Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • AmarDaMan
    Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • PeteGerrard
    Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • Kale_eesi
    🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • castfireplaces
    Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • loupnefc
    Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • jimmybumpkin
    Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England

    @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

  • MforMeya
    Big M! (@MforMeya) reported

    @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

  • MaidaChelsea
    Mike ⭐⭐ (@MaidaChelsea) reported

    @ee Wembley WiFi worst I've ever come across

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

  • davelympo
    David (@davelympo) reported

    @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

  • JonathonLi86969
    Jonathon Lilley (@JonathonLi86969) reported

    @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!

  • n0b0dy1280
    stephen (@n0b0dy1280) reported

    @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

  • shawtty64
    Me (@shawtty64) reported

    @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !