EE Outage Report in Heanor, Derbyshire, England
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The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Derby, Spondon, Ilkeston, Heanor and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Phone | |
| Derby |
Internet | |
| Derby |
||
| Spondon |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦
(@pastrywuff) reported
from
Leyland, England
You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!
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Stephen Davey 💙
(@stephengdavey) reported
Oh FFS. On the phone to @EE to complain about my Mum's phone service (SOS only, i.e. no signal for the last week) and mid-complaint, my own call is dropped.
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“TRUST ISSUES💔” OUT NOW!!! LINK IN BIO!!!
(@NOTFORLOSINGTEE) reported
@EE My two sims have somehow stopped working, sayin’ register failed. Somehow your company, a whole f*ckin’ EE, can’t do nothing to change it. Tellin’ me to get a new sim and ****. Wtf! Fix it instead, bruv!
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paul
(@reachdjsparky) reported
@EE can you help no body talking i ask something but no one can help
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Brian
(@incredibles2022) reported
@EE It’s your issues not mine!!🥴
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Vikki (she/her) 👩🏻🦼🏳️🌈🧚🏻♀️🧜🏻♀️🐲🦄 ♿️
(@vix_the_star) reported
Paid @EE on Friday. They claim I never payed them. 1.5 hours of calls to #EE and my bank. @LloydsBank super helpful twice first gave me a code for EE which EE refused to use. Now Lloyds are claiming a refund from EE. EE as ever unhelpful + insist failed/late payment.
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Katie Vines
(@Katie_Vines) reported
@EE hi I'm looking to upgrade my phone but can't quite find the deal I'm looking for online, can I have some help please
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Claire Bartley
(@LittlestOrgs) reported
Never dropped my phone in water, never spilled anything over it. Won’t turn on. Told by @EE that not covered under warranty for repairs due to ‘water damage’. Not sure where the water came from, I know it rains a lot in England but surely @google Pixel should withstand rain... 🤨
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Sesserella
(@sesserella) reported
@EE For over the past week I've been experiencing mobile connectivity issues in Lowestoft. Your website says there is a problem in the area. When is a fix likely? I get no service in areas that were previously great.
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Charly Richardson
(@charlyrich12) reported
@EE I sent my phone via trade in on Friday however I received an email yesterday to say this was my last prompt to send it in, to get the money off of my contract. Can you help? I tried the phone but there isn’t the right option to get through.