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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 12/19/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Heanor, Derby, Ilkeston, Alfreton and Spondon.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomHeanor Phone
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomNottingham Total Blackout

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • loupnefc Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • richradford79 Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • DataAnalystLee Lee Cadwallader-Allan 🏳️‍🌈🇬🇧🇺🇦 (@DataAnalystLee) reported from Hilton, England

    @EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • tyl_ari Tyl’Ari (@tyl_ari) reported from Chellaston, England

    @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewCWparker Andrew Crawford (@andrewCWparker) reported

    @EE I’ve just removed the £20 spend cap and re-added a £30 spend cap. Had SMS to confirm both and still have the same problem. I get an automated voice message saying I need to dial*611 for assistance, then it disconnects.

  • michaellondonsf Michael Edwards now at michaellondonsf.bsky.social (@michaellondonsf) reported

    @EE My careful email to @EE bounces: no such address. They have exhausted almost all my energy today (I'm 83 but nobody should have such trouble).

  • Spamular Pamela Paterson (@Spamular) reported

    @EE I already know there are network issues in my area, I've been repeatedly told that they will be "sorted out in the next few days" since March. I'm sure you can see that this is extremely frustrating, especially when it's affecting my job and I'm paying for a service I can't use

  • windymint1 No Problem (@windymint1) reported

    @SatanicTaxi @gblondon1 @EE Never had any issues with 3 apart from bottom of saint Martin's lane, Vodafone and O2 also faulty there !

  • _MDPutt Matthew Putt (@_MDPutt) reported

    @EE received my iPhone 17 Pro today but can’t get my eSIM working, just says unable to activate. Please fix.

  • George395220863 George (@George395220863) reported

    @EE Same team that put phone down on me and also don’t orders through or complaints through? That same team?

  • gblondon1 kevin (@gblondon1) reported

    @SatanicTaxi @EE Vodafone for me been on it years never an issue in town. Tried others always went back

  • Mannydas Manny (@Mannydas) reported

    For my last 2 upgrades went through @EE store in Camden and each time there has been some type of issue wether it preorder being put in wrong or stock issues actually getting tired of this crap each time

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    Can anyone recommend an health centre in Skopelos where I will be able to get blood oxygen level tests done twice a week whilst I’m on holiday? @EE have really left me up the creek without a paddle for their over promising and under delivering. A long time loyal customer left medically vulnerable whilst they go above and beyond for new customers. Time to exit stage left I think!

  • kayleighjcal19 Kayleigh C (@kayleighjcal19) reported

    @EE my iPhone 17 pro was out for delivery today and was given a notification that I didn’t give the required PIN number… no one even attempted delivery. DPD are now shut and they lied to me on the phone saying that they would contact the driver to deliver tonight. Crap service.