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EE outages and service status in Heanor, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heanor, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Matlock.

CityProblem TypeReport Time
Derby Phone 27 days ago
Nottingham Phone 27 days ago
Ilkeston Phone 29 days ago
Nottingham Total Blackout 1 month ago

Community Discussion

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EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • davidjcraven
    David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they canโ€™t help ๐Ÿคฏ

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, itโ€™s a joke. Seriously considering my options now #ee #eedown

  • labollo
    Lisa Bollington ๐Ÿ’™ (@labollo) reported from Belper, England

    Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE whatโ€™s going on?

  • YorkKnightsFan
    NIGEL M ๐Ÿ’›๐Ÿ–ค (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I canโ€™t connect to anything unless Iโ€™m connected to WiFi and need use of Apps for work , thanks

  • PeteGerrard
    Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • garethenglish86
    Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • andytoon30
    andrew anthoney ๐Ÿ‹ (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • _S8MM1_
    Samm ๐Ÿ’™ (@_S8MM1_) reported from Derbyshire, England

    @EE I really donโ€™t know what is happening Iโ€™ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailableโ€ฆ never ๐Ÿ‘Ž known this from EE, can someone contact me please,

  • Hoofinbitofkit
    Hoolibar ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Hoofinbitofkit) reported from New Basford, England

    @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

  • dawn_dobb
    Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England

    @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

  • AmarDaMan
    Amariโœ—โœ—โœ— (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me ๐Ÿ˜‚

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • Kale_eesi
    ๐ŸŽ€ ๐“‘๐“ธ๐“ซ๐“ช ๐“ข๐“ด๐“ฎ๐“ฝ๐“ฝ ๐ŸŽ€ (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? ๐Ÿ˜ฌ

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF ยฃ19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • MforMeya
    Big M! (@MforMeya) reported

    @EE what sort of horrible network are you guys operating lately? Please dpmo ๐Ÿ˜’

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

  • leeharris85
    lee harris (@leeharris85) reported

    @EE how do you make a complaint about customer service?

  • zort70
    Ian Knight (@zort70) reported

    @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr โ€œupdatesโ€ that deliver nothing. No broadband, no TV, no smart devices pt1.

  • StuTheLad
    NomadBiker148โ„ข (@StuTheLad) reported

    @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

  • brakusmc
    The REAL Ric Jones (@brakusmc) reported

    @EE can you tell me how I can cancel my recent sim-only renewal please? I moved to a capped-speed plan (was on uncapped) and it's absolutely rubbish even for normal browsing