EE Outage Report in Heanor, Derbyshire, England
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The latest reports from users having issues in Heanor come from postal codes DE75.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Athena Chandler
(@athena_chandler) reported
@EE Is the website down nothing will load
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Book Publicist Helen
(@helenmccusker) reported
@EE I presume so, but what about what I’ve overpaid? It’s a small amount that has gone unnoticed but I have paid an extra £50 over the last two years. It seems very wrong as you have no evidence of me agreeing to this charge - because I know I never would have. Customer for 20 years.
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Shannon
(@shannonsmith_97) reported
@EE Sorry it's me again! We seem to be having issues on how to get my mum's new phone SIM working. I was unable to find the phone guide on list of Samsung galaxy phones. Please can we have some guidance. She has the Samsung galaxy A51
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Athena Chandler
(@athena_chandler) reported
@EE Is your website down? Can’t get on anything
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Amy Mc
(@AmyMc87) reported
Fab customer service from @EE, had an issue with my phone what was my own doing, managed to have an online chat yesterday to sort out a new upgrade and phone and it's getting delivered today! Huge thank you 🙌
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Derek Mc Naught
(@mrwagners1) reported
Anyone got a phone guy . . . ? Waited over two months after paying @EE to network unlock a phone, spoke to them 5/6 times and have ****** us around.
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FABS
(@xxfmattison) reported
@EE SORT OUT YOUR 4G INTERNET! I AM SUPPOSED TO BE ON 5G BUT GETTING 3G!!!! SICK OF YOUR TERRIBLE RECEPTION ON THIS NETWORK!!!!!!!!!!!!!!!!!!!!!!!!
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Bring home the Quadrhebel
(@halpy40) reported
@bt_uk @EE I stay less than half a mile from a BT Exchange and still have not got fibre installed in our street shocking. Also my existing BT broadband is no good for streaming less than 1 Meg download speed and signal keep dropping extecially at peak times unacceptable in this day ang age.
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John Bailey
(@JHBMK) reported
@EE Thanks Jason, I wanted to talk about moving house and moving my landline & broadband service, as I will soon be doing. For various reasons I will be unable to give the required three weeks notice and I wanted to speak to someone about the likely results of doing so
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Josh 🤙🏻
(@JoshMoss17) reported
@EE Can someone please sort out the issues I am having trying to connect my EE account with my new numbe Been trying for a while now, and my patience is wearing thin. Called numerous times and even tried going in store..... #UnhappyCustomer