EE Outage Report in Heanor, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Derby, Ilkeston, Alfreton, Spondon and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Phone | |
| Derby |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Bruce Wiggins
(@BruceWiggins) reported
from
Derbyshire, England
@EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Kinsey
(@john_kinsey1960) reported
@EE only a 10 day wait for a call from customer service/complaint department.🙄
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Babfitz
(@babfitz) reported
@Quilterdown We only use them for mobile - and up until this sorry episode, I would've recommended them. But sometimes you only get #BadCustomerService when there's a problem. #EE refuse to rectify their own errors. I don't get it! @EE seem intent on doing damage to their own reputation.
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DeanoBravo
(@OneDirtyGooner) reported
@virginmedia I'm having to use @EE in order to watch catch up TV on your cable box because the wifi has been down for nearly two weeks and you sent me a letter not apologizing for the poor service but to raise your monthly rates
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Customer Outrage
(@customeroutrage) reported
.@ee - someone was meant to call today to explain why my 160GB went to zero all of a sudden (system down yesterday apparently). Are you able to tell me in DM please? Took ages to get through.
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💙Quilterdown (Nicki) Pro EU. Remainer. I marched.
(@Quilterdown) reported
@babfitz @EE Very poor from EE. X
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Ben Hardill
(@hardillb) reported
@sammachin @EE Rude
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During Barty's Work Meeting
(@Marine23Aqua) reported
@EE hi I've been sent a text and no-reply email saying tbey're sending an engineer for a broadband fault on the 20th. There's no way to email back to cancel online. My broadband's working
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Babfitz
(@babfitz) reported
1) @EE Hi, the adviser you passed me on to last week, promised a call-back from a manager: who I've been told would provide a resolution by today. Please can you confirm that this resolution and deadline will be met, as promised? (Please see your dm's for details)
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Julie
(@julz2101) reported
@EE why do i not have any phone signal to make a call? Been over 24 hours now 😢
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georgiaswan96
(@georgiaswan96) reported
@EE are so **** I done my upgrade weeks ago I was told the new phone would be the next day. I chased it the next day and I was told two weeks. I chased it again today and now I’m being told 4 weeks. I’m still paying £66 a month for a iPhone 11 my new contact isn’t even that much.