EE outages and service status in Heanor, England
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- EE generated 0 outage signals in the last 24 hours around Heanor, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Heanor, England
The most recent EE outage reports came from the following cities: Derby, Nottingham, Ilkeston, and Matlock.
| City | Problem Type | Report Time |
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Phone | 20 days ago |
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Phone | 20 days ago |
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Phone | 21 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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terry eleftheriou (@terry_terry) reported from Beeston, England@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again ๐
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Sharon Croucher (@Sharon_dcfc) reported from Heage, England@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Buzz (@gbusby) reported from Duffield, England@EE Canโt login in on either the mobile app or the webpage.
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Lee Cadwallader-Allan ๐ณ๏ธโ๐๐ฌ๐ง๐บ๐ฆ (@DataAnalystLee) reported from Hilton, England@EE I have added the BT Sport add on and have the large screen add on active on my account but everytime I try to access via non-mobile it tells me I need to upgrade my account. Can you please help? Play extra for nothing at the moment.
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, itโs a joke. Seriously considering my options now #ee #eedown
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Lisa Bollington ๐ (@labollo) reported from Belper, EnglandGoing on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE whatโs going on?
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michelle may (@shellbell1234) reported from Stapleford, England@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. Iโve also tried online chat and again no one can help. Please advise what I can do
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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dave cox (@onslowcox) reported from Heanor and Loscoe, England@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if Iโm lucky
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ianisnew (@therealianisnew) reported from Derby, England@EE I pay ยฃ14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? ยฃ2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?
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๐ ๐๐ธ๐ซ๐ช ๐ข๐ด๐ฎ๐ฝ๐ฝ ๐ (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? ๐ฌ
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, EnglandHad to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me ๐
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 Thatโs slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - Iโm personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile wonโt make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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terry eleftheriou (@terry_terry) reported from Beeston, England.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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andrew anthoney ๐ (@andytoon30) reported from Mansfield Woodhouse, England@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Hoolibar ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Hoofinbitofkit) reported from New Basford, England@EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp
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Tas Smithers (@TasTyke) reported from Belper, EnglandGot my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing Iโm impressed with is delivery came in a reused cardboard box. 5 stars EE!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices โ for nearly a MONTH.
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BB 3.0 (he/him) ๐ฌ๐ง๐บ๐ธ ๐บ๐ฆ๐ต๐ธ๐ (@brucejijones) reported@EE Thatโs no good I can text and it wants me to respond to texts that I get. Iโm exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful
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Yorkshire Business, Media & Property (@YorkshireProps) reported@EE Simply the worst mobile app in the history of the world. Shame they won't see this post.
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Joe Gill (@Joesgill) reported@EE can you update me if your network is down. My phone signal, WiFi & your website is down
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Jon (@RealJKay) reportedSo I have people who sometimes canโt connect to me. Says number doesnโt exist. I then have people calling me and saying they have a missed call from my number when I havenโt called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort
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Jac Dee ๐บ๐ฆ (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Ian Clark (@thebiggis) reported@EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?
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Me (@shawtty64) reported@EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr โupdatesโ that deliver nothing. No broadband, no TV, no smart devices pt1.
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed