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EE Outage Report in Heanor, Derbyshire, England

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The latest reports from users having issues in Heanor come from postal codes DE75.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 01/26/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, New Basford, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomHeanor Internet
United KingdomAlfreton Internet
United KingdomNottingham Phone
United KingdomHeanor Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ci4r4nics k-ear-a (@ci4r4nics) reported

    @EE what’s your general customer services number? I need HELP

  • MarkjColledge24 Mark Colledge (@MarkjColledge24) reported

    @EE nearly 5 weeks now with no signal in CV213XP and no indication of when it will be fixed and now the signal doesn’t get above 3G at my home address glad I chose the UK number one network! When can my contract be cancelled as you can’t provide a service?

  • KittyDotty Kirstie Black 🦇🕸👻👩🏻‍🦽 (@KittyDotty) reported

    @EE I know you didn’t but a few people know. I Just think it’s not very good to treat existing customers like this.

  • Bot_0v1r sindre klevset kjellås (@Bot_0v1r) reported

    @BAFTAGames @EE These nominations are awful

  • cockney_yid COCKNEY YIDDO (@cockney_yid) reported

    @EE Had the chat, zero help, as I said, there’s others!!

  • DamonSim Damon Sim (@DamonSim) reported

    @EE is there any particular reason why I've been told that I'm unable to take out another contract with you until 30 days has passed from when my old one was cancelled? You've now lost a sale of a 24 month plan! What a stupid policy.

  • MDA63741244 Mo (@MDA63741244) reported

    @EE Spoke with your team already. Go check my trustpilot review from 2 days ago titled AVOID AT ALL COST!! Utterly rubbish. I wanted the pixel 4a or an oppo matched to a new customer offer or another network, that before any loyalty. Not to mention doing 3 upgrades, not 1.

  • paulfla Paul (@paulfla) reported

    @EE hi is there a way I can check the actual mobile signal strength i recieve from EE for calls texts ect and also for mobile 4g data, the symbol on my phone says 3 bars yet my iphone xs wont use mobile internet or make calls unless I connect to wifi..

  • amandajp17 Amanda Phillipson (@amandajp17) reported

    @DigitalStefan @EE I’ve never had anything but excellent customer service from EE.

  • machine01_jag Jag (@machine01_jag) reported

    @ee moved house about 4 years ago and I’m still getting the previous owners correspondence to this address. I don’t have their contact details and have been told only way to stop it is for the named person on the account to update their address…how of I can’t contact them?! HELP