EE

EE Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heanor, Derbyshire, England 02/07/2026 14:35

February 07: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Mansfield, New Basford, Ilkeston, Heanor, Alfreton and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone
United KingdomMansfield Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • gbusby Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • rhysadams Rhys Adams (@rhysadams) reported from Belper, England

    @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

  • terry_terry terry eleftheriou (@terry_terry) reported from Beeston, England

    .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

  • TasTyke Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • Sharon_dcfc Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • BruceWiggins Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • PeteGerrard Pete Gerrard (@PeteGerrard) reported from Derbyshire, England

    @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PI_by_DP Damian Pocknell (He/Him) (@PI_by_DP) reported

    Day 15 since no access to my mobile phone number, texts and data when porting from @EE to @Plusnet mobile 😱 @Plusnet are sending no updates on when their problems will be fixed and when I call they have no clue to a fix or an alternative solution #UnhappyCustomer

  • LordACarter Lord Carter (@LordACarter) reported

    @EE still not answering in customer service 2nd day of trying as a new customer I think I have made a mistake switching I need to speak to technical

  • Running_Fat_Man Mike B (@Running_Fat_Man) reported

    @EE Hey EE. How do I cancel my contract while abroad. I can't call 150 and don't want to pay super high costs for international call from Asia.

  • tiffypz Tiff (@tiffypz) reported

    @EE I recently upgraded my contract but I'm still being charged for my old contract and being told I'll have to pay over £400 to cancel one... This is ridiculous

  • il_mio_pesce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stefano 🐐 Michelini 🇮🇹 (@il_mio_pesce) reported

    Dear @EE after spending the last few days trying to get through to customer services, I managed to get through to a lovely representative James from Plymouth. Unfortunately the line went dead when I was on hold, is it possible to get a call back please to discuss my bill ? 🙏🏼

  • topspin8888 Denboy (@topspin8888) reported

    @EE please can you advise through DM my call barring password as in Ireland and cannot make outgoing calls hzvd tried 1919 & 0000 which do not work HELP thru DM

  • CatJarvis33 Cat Jarvis (@CatJarvis33) reported

    @EE your chat bot seems to be down. Taking my name and business name and then no response. Bill is incorrect, can you advise how to get help please?

  • steveigray Stephen Gray (@steveigray) reported

    @EE Thanks Alex, I spoke to your online team and they said the cheapest SIM only deal they could do was £10 so I've no choice but to move it somewhere that does offer that... ironically using your network

  • HoldMyStonk Ash (@HoldMyStonk) reported

    @EE Is your mobile data network not working?

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @EE Is by far the best network out there for me. I’ve had the lot 3,o2,Tesco,giffgaff,Vodafone ect ect and nothing compares to the quality of connection and customer service that EE are giving me. One happy customer! May even treat myself to an iPad in a few months👌🙌👍