EE Outage Report in Heanor, Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent EE outage reports came from the following cities: Nottingham, Derby, Mansfield, Ilkeston, Matlock and Heanor.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Tyl’Ari (@tyl_ari) reported from Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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michelle may (@shellbell1234) reported from Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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Ken Godber (@GodberKen) reported from Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Lynn Clayton (@LynnC0924) reported from Pleasley, England
@EE How do I log an official complaint
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service by @EE
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Gareth English (@garethenglish86) reported from Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Lynn Clayton (@LynnC0924) reported from Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Ishaq (@ishaqmadan) reported from Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
EE Issues Reports
Latest outage, problems and issue reports in social media:
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isv (@Isv71903127) reported
@EE If your with EE and it say you have unlimited text it's untrue because they only give you 300 a day this is what we has told me so I do don't get envy because my network lets me send how many I want I used to send over a thousand a day.
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Neil #StayHomeSaveLifes (@monkey1959neil) reported from Whitfield, England
@EE App down again , I am getting sick and tired of this
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PeteM (@pete_ar_fryn) reported
@EE I’ve spoken to them a number of times over the past few months. A local tower is down, hardware has degraded and needs replacing. No more info available on when this will be done. I haven’t spoken to anyone in the past month or so because it doesn’t seem like there is any point.
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Michael Harrison (@cheftogo) reported
@EE ridiculous! Been going on since Oct. Update on M28.The site has been damaged by recent bad weather. Once it's safe for our engineers to work there, we'll get them started on fixing it. We will next update you on 7 March.
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Stevie_W81 (@Stevie_W81) reported
@EE my mobile internet device is not getting signal. Postcode TA5, is there something wrong?
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Mo (@mkhanldn) reported
@EE my whole life, every time I call you guys, the wait is ridiculous. Do you lot never have a quiet period? Precious Sunday time wasted on waiting to speak to you suckers. 😴😴😴
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@Lins1969 (@Lins1969_) reported
@EE hi is there another problem with high speed WiFi again my internet keeps coming and going SN2 postcode
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Mike Garner (@smickyboy) reported
@EE Probably a few months. My wife reported it the other week but you advised there were no problems in the area but it certainly isn't as good as it was. Get dropped calls and breaking up.
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Ceharli (@ceharli) reported
@EE you are very bad and I dislike you, you provide a 6th of what you are contractually obligated to. Virgin media is better than you and it’s literally called virgin media. #eehasatinypenis
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Dan Donnelly (@Dan_donnelly88) reported
@EE Yeah mate I text but they still ain’t calling , I wrote my cell, email and home phone at the bottom ,I sent 2 texts back in autumn they must not have got them , must have been a problem with the signal or something ,sometimes I press the wrong digest when I jot them .