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EE Outage Report in Alltwen, Neath Port Talbot, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alltwen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alltwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alltwen, Neath Port Talbot, Wales 02/10/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alltwen, Neath Port Talbot, Wales

The most recent EE outage reports came from the following cities: Ammanford, Swansea, Cross Hands, Maesteg and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomAmmanford Phone
United KingdomSwansea Phone
United KingdomSwansea Total Blackout
United KingdomCross Hands Internet
United KingdomMaesteg Phone
United KingdomSwansea Phone

Community Discussion

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EE Issues Reports Near Alltwen, Wales

Latest outage, problems and issue reports in Alltwen and nearby locations:

  • pontybutcher Ponty Butchers (@pontybutcher) reported from Pontardawe, Wales

    @izzicca @EE Bad signal maybe mate 👍🏼

  • samschwartz95 Sam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported from Gorseinon, Wales

    @EE an unable to access the bt sports app for some reason can I get some help with this please

  • edmundsinwales Richard Edmunds 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edmundsinwales) reported from Swansea, Wales

    @EE mobile service has been down over 24hrs now and I have a 12hr night shift to navigate tonight. It's okay at home as have WiFi. Any idea how much longer it's gonna last? #NightShift #Security

  • ConnectionCarl Carl Gough (@ConnectionCarl) reported from Ystalyfera, Wales

    @EE Phoning your complaint line became the only answer but still having to wait a further 5 days to get the return envelope.

  • RealBraveheart Claire Donnan (@RealBraveheart) reported from Gowerton, Wales

    @EE can someone please help me with my order

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE Good morning. How do I reactivate my data plan on my Apple Watch? Is someone able to help please.

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • thegeekmiles Emma miles (@thegeekmiles) reported from Pontardawe, Wales

    @EE hi, the signal in our area has been dreadful for months, my husbands personal and work mobiles are being severely affected, this is making working difficult. He rang to complain and was told he could not get any compensation even though we pay for a service we can’t use. Yet

  • parsons_brian Brian Parsons (@parsons_brian) reported from Port Talbot, Wales

    @EE email from EE to say problem in my area, network will be affected. No change there then!

  • chrisjjames_ Chris (@chrisjjames_) reported from Neath, Wales

    @EE my ee Internet has been down for the last five hours. What's going on?

  • adamgribble981 Adam Davies (@adamgribble981) reported from Ammanford, Wales

    @EE any idea what’s up with my phone? iPhone 13 pro max 3 days old and had nothing but problems with it, today all I’ve had is problems with the internet, sms and making calls, really intermittent!

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE It’s all been resolved thank you. Is it possible I could pass on some feedback to Chloe from your Merthyr office. She was brilliant, called me back when she said she would. Resolved by issue, and called today just to make sure all was okay. Great service. 👍🏽

  • James_Jenkins_9 James Jenkins (@James_Jenkins_9) reported from Swansea, Wales

    To wait for a response from an email which took days before transferring my number to a new network. Despite being in a 14 day grace period. Was promised a call back from an “executive level” yesterday, which surprise, didn’t happen. @EE are as much of cowboys as ScottishPower.🤡

  • Helz8310 Helen Watkins (@Helz8310) reported from Pontardawe, Wales

    @EE I’ve just received a new Doro smartphone for my Mum to help her stay connected. It’s pay as you go and came with £10 but I can’t activate the pack so she can’t make calls. Please advise! Many thanks

  • EMG_89 𝙴𝚖𝚖𝚊 (@EMG_89) reported from Ammanford, Wales

    @EE good afternoon! I wanted to sign up to iPhone 12, the £25 has been debited but the confirmation timed out and it says I am not registered. Please help.

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • reedo456 Andrew Reed (@reedo456) reported from Bishopston, Wales

    @O2 No help needed thanks - @EE are much better

  • jamiebradnum Jamie-Lee (@jamiebradnum) reported from Swansea, Wales

    @EE is my device covered for accidental damage? I don’t have insurance on the device, so understand there would be maybe an OOW repair cost. Do you know how much this may be?

  • al0haliv liv (@al0haliv) reported from Swansea, Wales

    ok so @EE has the worst complaints procedure and customer service cool thanks xxx

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bm_grimes grimes (@bm_grimes) reported

    Another yet wasteful call with @EE , again no idea with what’s happening with our broadband and we now have to wait till Tuesday! We’ve already been waiting THREE WEEKS. Would probably be quicker to cancel our contract with them rather than wait!!

  • Akhlaq1386 Akhlaq Hanif (@Akhlaq1386) reported

    @EE Thank you. In fairness your technical team did try to resolve the issue but no joy. And they did a good deal on another line I had. 👍🏽

  • xEmmaH92x Emma Haldane (@xEmmaH92x) reported

    @EE Its due to end on 9th March. The connection we have is really poor it can't cope with more than 2 devices at same time and although I've made ee aware of this it meant to be resolved when it's not. Plus it's went up £12 a month so can't justify it

  • bradderz1990 Brad Bailey (@bradderz1990) reported

    @EE hello I hope you can help I have an iPad Pro (2019) on contract with you, it ends in March and I was looking at cancelling it it’s been 24 months, am I able to do a pay as you go plan on the iPad?

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE I doubt it, spoken to a manager and all they have done is patronise me and talk down to me, I’m just looking to leave the network now, worst customer service I’ve ever received

  • lexy1968 Alex (@lexy1968) reported

    @EE Yes. I can’t get back to the U.K. right now. Can you please give me an international number to call or fix your online ordering system?

  • BadJokesGaming Spencer Taylor (badjokesgaming) 🐧 (@BadJokesGaming) reported

    @EE It's still not working this morning, I've tried restarting the hub multiple times and still nothing just get the yellow light flashing.

  • charlik67 Charlotte (@charlik67) reported

    @EE Hi there’s no service/signal or data in DT4 9LG area of Weymouth, Dorset. I’ve had to walk 10 minutes down the road to get a signal and 4g 🤔

  • Peppy754 Peppy754 (@Peppy754) reported

    @EE There was problem with add to plan yesterday’ and day before. It’s changed now

  • Jessdaybradleyx Jess Day-Bradley 💙 (@Jessdaybradleyx) reported

    @EE what’s happening to the signal around Dudley at the moment? Very poor signal, if not very poor, none at all!