EE

EE Outage Report in Alderley Edge, Cheshire East, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Alderley Edge come from postal codes SK9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alderley Edge, Cheshire East, England 08/11/2025 14:30

August 11: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent EE outage reports came from the following cities: Manchester, Alderley Edge, Congleton, Cheadle, Poynton, Glossop, Salford, Stockport, Macclesfield, Winsford, Sandbach, Wilmslow, Sale, Northwich and Middlewich.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Phone
United KingdomManchester Wi-fi
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking

  • A_Shankly_Boy Frank S * (@A_Shankly_Boy) reported from Winsford, England

    @EE are crap with zero customer zero customer service

  • ifchristian christian james (@ifchristian) reported from Sale, England

    @SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

  • GabrielleCee Gabrielle Conneely (@GabrielleCee) reported from Manchester, England

    @EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??

  • NorthWestAid North West First Aid (@NorthWestAid) reported from Manchester, England

    @EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business

  • Cannon0P Paul Cannon (@Cannon0P) reported from Holmes Chapel, England

    @EE please help my niece who’s 5 years in ICU in Cardiff has volunteered to stay on frontline finishing 3rd yr of degree #NHSCovidHeroes for all this doesn’t have an #NHS email like many frontline staff. She has an #EE contract but can’t get her bonus #HELP #NHS

  • davison_gavin Gavin Davison (@davison_gavin) reported from Manchester, England

    @EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Please can you help is it usual for EE customers to have to reset the hubs, most days of week

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • DaveBisgrove Dave Bisgrove (@DaveBisgrove) reported from Manchester, England

    1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

  • SharynCase_ Sharyn Case (@SharynCase_) reported from Manchester, England

    @EE I’m having issues making calls, is there an ongoing issue?

  • iandkroberts ian (@iandkroberts) reported from Winsford, England

    @EE Can I just check. Has there been a problem with EE network just got home from work. Family says network has been rubbish all day. So far you network hasn’t been that good for us. Oh well. How long till end of contract.

  • bondi2bagley tony (@bondi2bagley) reported from Manchester, England

    @EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please

  • bharatbhandari1 Bharat Bhandari (@bharatbhandari1) reported from Sale, England

    @EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

  • RobLord77 Rob Lord (@RobLord77) reported from Salford, England

    @EE is the network down in Manchester??

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • mattrea12345 Matthew Rea (@mattrea12345) reported from Manchester, England

    Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers

  • stephenkphoto Stephen Kennedy Photography (@stephenkphoto) reported from Cheadle Hulme, England

    @keswickbootco @Ammonyte @Apple @EE Hopefully EE can help you, i would reset it after a back up, that may help

  • JMORAN_10 Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dannyhem212 Dan (@dannyhem212) reported

    @EE Is the service down? Can get on anything unless I’m on Wifi

  • MxHarryNona Harry (@MxHarryNona) reported

    Hi @EE my WiFi is not working at all. Any idea when it will be back?

  • John__Robinson John Robinson (@John__Robinson) reported

    @slaw0604 @elliirosee @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • davidswfccookie David Cooke (@davidswfccookie) reported

    @EE @elliirosee Texts and Data not working properly

  • DoyleSiobain Siobain Doyle (@DoyleSiobain) reported

    @EE I have no connection on some social media platforms. I have messaged, been on the website for trouble shooting but still no connection can someone get back to me please #notahappycustomer #EE #noconnection

  • HelllHighWater Helen Highwater (@HelllHighWater) reported

    @allo_mate @EE EE's 4g down for me, no internet at all whatsoever since around 4pm, south coast.

  • SpeakinSoFreely Richard (@SpeakinSoFreely) reported

    I remember didn’t notice why @SpotifyUK wasn’t working in the car until I heard about @EE Network down for short while

  • John__Robinson John Robinson (@John__Robinson) reported

    @sophslou @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • MarkDSimmons Mark Simmons (@MarkDSimmons) reported

    @EE Lots of failed DNS lookups to non-Facebook properties, slow data rates. The usual.

  • faded_official FADED (@faded_official) reported

    @EE is there a reason your signal for the internet is as bad as @TalkTalk broadband? Pretty sure it would be different if I hadn’t paid my bill!