Giffgaff

Giffgaff Outage Report in Sutton, Greater London, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Sutton, Greater London, England 01/15/2025 05:00

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (31%)

    Internet (31%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent Giffgaff outage reports came from the following cities: London, Tower Hamlets, Epsom, Croydon, Ealing, Fulham, Woolwich, Streatham and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • djrowsam DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • 1937_jane Lady Jane (@1937_jane) reported

    Need help with phone. I've changed sim to @giffgaff and have followed all info provided and it still saying NO SERVICE - what can I do please? I also bought a second sim and still saying the same -- please help #giffgaff My phone is unlocked too

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Take that back.. it works now! Is there any way to see both my numbers from the same login?

  • edstub207 Eddie Stubbington (@edstub207) reported

    @ADDISON396 @TheBullzeyeKK @TheTacticalBrit Yeah, I've been with 02 (And it's "Network") for 11-12 years now. I've switched from O2 > GiffGaff > O2 including renewing contracts etc and not had to pay a penny to keep my number. The problem you might have is if they disconnect your old number. That might cause

  • 2many2name Gregor_MacGregor (@2many2name) reported

    @giffgaff The WORST, the WORST service in the world blocked my card while stuck out of the country due to covid, lost my online banking access, lost EVERYTHING plus had a number for 10 Years! WORST SERVICE EVER.

  • adshead_matt Matt Adshead (@adshead_matt) reported

    @giffgaff I do this regularly and also restart phone. Nothing works. I can literally be reading a page and not moving and my connection dithers between 3G,4G and H+ I even get an empty triangle with zero service whilst sat still.

  • sally_anne_l Sally-Anne Lambert (@sally_anne_l) reported

    @Cex Hi, I have a Moto G6, I'm living in a semi-basement. After a month of trying several service providers (GiffGaff, EE) I found that it works in the kitchen. Some people who have better phones said they get service fine. Do you think if I get a 5G Moto it will work?

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported

    @JustinList Yep. Then the same masts are handling a maximum number of calls per minute on a ranked network provider basis. Eg one shared mast with 2 cells will be handling multiple networks (who piggy back off the main ones) so O2 will have Tesco, GiffGaff, Sky, Lyca etc

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Ok, that link worked when I entered one of my member names, and I can login. But the other one isn't working - I changed the password, now I can't log in, the login page just says "oops, something went wrong on our side". Have tried a few times now...

  • ScarletLJ Scarlet (Bear)🧸 (@ScarletLJ) reported from Gloucestershire, England

    @giffgaff why is my data so slow this month I've never had issues before

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @giffgaff how come I have a payg sim from you guys for my son. I put money on it. Never used it and you are deducting money constantly!?