Is HSBC down in Weybridge, Surrey, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Weybridge, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Weybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (12%)
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Website (10%)
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Transactions (8%)
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Withdrawals (2%)
Live Outage Map Near Weybridge, Surrey, England
The most recent HSBC outage reports came from the following cities: Fulham and London.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Weybridge, England
Latest outage, problems and issue reports in Weybridge and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Sam Shethran
(@ShethranS) reported
from
Merton, England
HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Darren
(@firstclubworld) reported
from
Kensington, England
@HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Bunners
(@bunners81) reported
please can I advise everyone against using @HSBC_UK, the customer service is appalling, no-one knows what anyone else is doing and systems and processes are always down, that's assuming you don't get cut off of course
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ThamesmeadGirl
(@juliead29198071) reported
@firstdirect @HSBC_UK So after 28 years as a good customer of First Direct, I’m closing my account. They’re a rubbish, unhelpful bank (not the staff I might add who are all lovely) and HSBC have an appalling environmental record. Time for a change
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Chris
(@lord01chris) reported
@HSBC_UK The Pathetic cheque for £25 pounds you sent me after reviewing the dam right criminal service you gave is insulting. Thats why your records show I've haven't banked it.
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The Loud Bloke
(@theloudbloke) reported
@HSBC_UK your Personal Banking App, is not compatible with Android 12. I know I'm not alone, when can I expect a resolution, to this problem?
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EffJay
(@efjaebe) reported
@davidbelle_ @HSBC_UK Utter madness. I had to wade through **** to open an account with them - for the management company of a PE fund as well… not as if the numbers are tiny.
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Linda Ribeiro
(@LindaGunn3) reported
@HSBC_UK Called your premium number for mortgage support and gave up after 1 hour and 8 minutes. I'm trying again now on an 0800 number but still no answer. Can use advise ?
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Barrie hardy
(@Barrie_Hardy) reported
@MarieBoyer @HSBC_UK Get used to it Marie, we are seriously looking at leaving hsbc after 30 years as the service is now shocking .
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Karen Bayfield
(@Karenbayfield) reported
@HSBC_UK very disappointed requested a cheque book twice since 27 Sep and still nothing (got a paying in book which I don’t need!). Whats the problem :(
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James Madelin
(@jamesmadelin) reported
@tobie Very true Tobie. In 2016 I got a call from @HSBC_UK's fraud department, wanting to take me through security. They were surprised when I insisted on calling them back! Terrible, terrible security protocols.
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Adedeji iLa
(@IlaAdedeji) reported
@HSBC_UK just had a very bad experience with an hsbc customer service agent from were I am not sure 🤔. She did not listen to my issue and kept cutting me mid-sentence😳. #horrible experience 😱😱😱